London hotell

we order room service, adn the quality and taste of the food was excellent!! and the service very kind.. i was aware not to leave things in the car like gps, laptop, etcccc..and we felt a litlle afraid of going out for a walk... increase security please

I liked the friendliness and helpfulness of the staff I did not like the fact that there were a lot of extra charges, such as in-room music, email retrieval, self parking

A good service, clean rooms with good Wifi, comfortable beds Breakfast is ok Resaurant has a small choise but a good price and quality

My wife and I appreciated the obvious desire of the staff to offer good service. Please review critically the instructions on the desk phone in Room 812 and see if they work. For example, pressing the button for a message from another guest does not work. One tries, with no success, phones the operator, and is told that one must dial 5. A waste of time to guests and your staff. There may be other examples. 2) A servicing of the door closers would be useful. Now, they slam the door (of Room 812).

Great hotel with friendly staff that was right off the 402. The room smelled very stale and damp.

We were allowed to check in early around noon the day we arrived in London. THe front desk staff was extremely helpful and eager to help with our early arrival. Totaly impressed with the room and level of service. Considered it a great value. Will definitely look for the Quality Suites name agian and have informed freinds and family of the impression we experienced upon arrival and during our stay. Breakfast ended at 9:00 am. We were late and could have used another half hour to enjoy the deal without imposing on the staff. Still had breakfast but were concerned we might be a nuisance to the staff. Never got this impression from the staff but felt odd as we were late and still got served.

Was attending a friend's wedding and visiting. Roof work beginning at 7 am right above my suite for two days . It would have been nice to be forewarned or moved to a different suite.

We had a suite and it was spacious, with a king size bed in a separate room with tv. The living room also had a tv, as well as fridge and sink and table. Also had internet available. Excellent value, right by the mall/401/main street

We had 2 rooms booked, this email you sent us was to Randy Graham, the other room. We love the outlay of your hotel rooms (suites), it feels like a home away from home. They are nice and clean, updated...and the lady at the front desk was excellent. We are considering staying there for our anniversary.

The staff were very friendly and accomodating. The rooms were clean and comfortable, excellent for the price. And there was free lighted parking.