Hotell i Los Angeles nära Sylmar

Great hotel for the price. Next to busy freeway.

Signs were posted around the facilities that construction would take place from 9 to 6, something I couldn't have known when making a reservation. Work began around 8, before the posted time, and tools were stacked in front of the door when we gave up trying to sleep and left. The bed was a bit lumpy and the outlets were worn so things wouldn't stay plugged in. Also the construction process took up many of the few parking spots.

The housekeepers and maintenance were friendly and helpful the construction was a headache no parking

Nothing would make me like this hotel. This is the worst hotel I have ever been to. Staff very rude. house keeping don't do their cleaning. it's horrible and pathetic. Poor Customer Service. Unprofessional staff even including manager on duty. Room Cleaning service horrible. Air condition very noisy. it's does not fit any category.

While the overall room appeared to be clean, there was mold in the shower, and very few towels. One of the towels was also dirty, with black marks on it. Neighboring room residents were loud and fighting into the early morning hours.

I arrived around midnight, expecting a good room and bed to sleep after driving for 16 hours. Upon arrival the first thing the front clerk told me was: "I can't check in anybody, the system is down". After i told him i had a reservation and confirmation number through hotels.com he only said "well, call them to cancel so you can get your money back". Good thing i called hotels.com and they found a different hotel in the area for the nights that i paid for. I have stayed in this hotel before and it was a good experience, but this time they totally forgot about good customer service. I mean, they have keys at the front, what about give me a room for the night while you figure out the system. It was late and we had no place to go.

The tv No phone...the bed was as hard as concrete...we were in the gettin...I'll never stay there or recommend this place to anybody...not even the bums!!!

The location was near my destination. The bed was very hard!

The price. The ceiling in the bathroom was cracked with multiple layers of paint ready to fall down. The side of the sink was missing, facing the toilet, and was filled in with graffiti. No hair dryer, no coffee... Nothing like the photos or hotel description.

Nothing The staff was unreasonable, disrespectful, and unprofessional. I can't believe people like this are allowed to run a business. There was blood stains on the box spring on the bed. Not just little stains. It was like a murder was committed.

Nothing.I have never seen such unhealthy hotel in my entire life. Bedbugs,unfriendly staff,almost everything

Price No microwave in room, despite website promise. Could not get the TV to work. Phone did not work.