Hotell i San Antonio

Plus: Who knew you had to go to San Antonio to find one of the best hotels in Texas! It's modern luxury at its finest. Located in pearl district, hotel Emma sits center stage in a very charming environment. What was once an old brewery is now a cozy hotel with modern luxury finishes. The service matches the 5 start prices and interior. Highly recommended!

Plus: Beautiful setting, build out, restaurants & lobby Bed slept great

Minus: Room wasn't up to same level, high design of public spaces doesn't play out to rooms

Minus: I was not not notified by phone before my arrival although they already knew my room was overbooked! They waited for me to arrive with my parents and toddler at 11 pm to tell me there hotel was full and my room had been overbooked. I was pissed, they sent me to another hotel 20min away.

Plus: Staff is excellent. Justin was extremely helpful to me and family. We arrived after midnight tired and hungry. He assigned our room ASAP and took excellent care of us. We were no longer thirsty nor hungry. The hotel manager is very friendly and easy to communicate with. The kitchen staff is extremely accommodating. My daughter enjoy the breakfast. Kick back, housekeeping, & security thumbs up.

Plus: Personalen är utmärkt. Justin var extremt hjälpsam till mig och familjen. Vi anlände efter midnatt trött och hungrig. Han har tilldelats våra rum ASAP och tog utmärkt om hand av oss. Vi blev inte längre törstig eller hungrig. Hotellets föreståndare är mycket vänlig och lätt att kommunicera med. I kökspersonalen är extremt tillmötesgående. Min dotter njut av frukosten. Sparka tillbaka, städning, & säkerhet tummen upp.

Plus: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Plus: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Minus: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Plus: nice "earthy' atmosphere and location love the suite option

Minus: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken

Plus: The staff was very friendly and accommodating!

Minus: The fee for parkig at the hotel was ridiculous, $36 per night.

Minus: The front desk staff was unprepared and it to over 45 minutes to check in

Plus: very clean, great location, friendly staff,

Plus: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Minus: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Plus: Location and large size rooms

Minus: Issues with hot water and terribly slow and incompetent valet

Plus: Cyn from the front desk and Michael at the concierge desk were fantastic! They helped make my stay amazing!

Plus: Very clean. Polite, professional staff. Wife enjoyed the spa and the gym is very nice. Good location for visiting all of the tourist spots in san Antonio.

Minus: No hand rails in the bath tubs/shower. Fell twice getting into and out of the shower. Sides of the tub are very high. Too many children running around the halls unattended, noisy. No frig or micro wave in the room. Onsite food and drink is very expensive. Ice machines are far apart on the floors. no vending machines for late night drinks/snacks. Valet parking is very expensive. View was nothing spectacular because of the trees surrounding the hotel.

Plus: Check In was easy. Hotel room sitting area was actually very comfortable and functional to use, unlike most average hotel suites. Location was great. On the Riverwalk plus just 2 blocks from literally everything. Self parking lots were super close as well, if you don't like waiting for the valet everytime.

Minus: Hotel desk staff were business friendly, but it did not feel genuine. Which is the opposite of everyone else we met in San Antonio. This was one of the friendliest cities we've encountered!! Also the tub in our room did not drain properly, so you stood in water while you showered and the faucet was loose and spun all the way around.

Plus: THE staff was very accommodating and very nice. Everything was provided before I would ask for it. Overall, a great experience . Love the old Spanish charm that the hotel is made off. Very charming ambiance.

Minus: The session that I attended in San Antonio finished every 2230 in the evening. I did not like that the hotel restaurant is close early like around 2200. I wish the restaurant is open 24 hours. I also wish that there is a Starbucks inside the hotel for the convenience of all the hotel guest.

Plus: I have usually stayed at the Menger Hotel as I like the old fashioned ambiance of vintage hotels. I also love drinking in the Menger Bar where Teddy Roosevelt recruited his Rough Riders. The Crockett is right next door and has pretty much the same ambiance as the Menger but at almost half the price! I will be staying here from now on.

Minus: No mini bar or microwave. No room service. Pictures were deceiving. Not worth the money for one night. Also, charging your guests for parking is ridiculous since they already have to pay to park everywhere in San Antonio.

Plus: This is the second time I have chosen the Crockett hotel. It is a historic 7 story hotel. The hotel has been remodeled with fresh updated fixtures and appliances. These rooms are huge. You could do gymnastics in them. The staff is super friendly and actually happy to see you. Breakfast is typical eggs, waffels and such. The location is why you want stay here but the staff and hotel is why you will be back.

Plus: Good location - good breakfast - next to the Alamo - Front desk staff was very friendly. fine for a long weekend for two adults but leave the children home

Minus: out dated - $24 daily parking fee - Postage size swimming pool with limited deck for sitting right by the main driveway.- non English speaking staff couldn't understand my question, so I needed to go to the front desk.

Plus: Location was great. Staff was attentive. Spending time at the bar was a good day to end the day.

Plus: The staff was very friendly

Plus: Nice rooms that appear to be recently remodeled. Great full breakfast every morning. Very centrally located close to The Alamo and Riverwalk. Staff are very kind and helpful too.

Minus: $25 parking charge per night

Plus: The hotel is a nice combination of modern and heritage. The location is perfect. Breakfast is far better than most.

Minus: The rooms are a little tight but due to the age of the hotel this is to be expected. I'd like to see some potatoes at the breakfast.

Plus: -Rich with history and dedication to preserving it -Location is great!!!!! Easy walk to the Riverwalk, Alamo Plaza and Bonham Exchange -Spacious room -Front desk staff was competent -Room was clean -Valet Car retrieval was quick, about 3 minutes each time -Free continental breakfast

Minus: -Front desk staff didn't seem welcoming -Price doesn't seem to comparable to room quality, but I think you pay for the location and history -Valet wasn't always readily available to take keys after already checking vehicle in -Parking around or near hotel is difficult and valet is $24/night -Sound traveled heavily from hallway into the room, not sure if it's because we were by the elevator Regardless of this, definitely worth a stay!!!!!

Plus: Ernie's bar right in the hotel - great happy hour, very relaxed bar. good breakfast at the hotel every morning, staff very friendly, rooms nice and clean.

Plus: convenient as far as location and accessability to San Antonio "highlights". beautiful, historic. Great staff for the most part. because there was no gym/work out facilities on sight and the pool was out of commission during our stay, Crockett did direct and make it possible for us with a nearby facility/hotel.

Minus: we noticed when we were going to use a couple of glasses in our room for water/soda...that the "old" glasses were what we had to use and that the liquid from the previous night wasn't even emptied by the housekeeper that day...unfortunate...made us question whether the room was cleaned more than just make the bed...

Plus: Location, price, staff

Plus: I like the over all feel for the hotel.

Minus: The size of the room. But looked at the other rooms and i guess for a bit more you gst more space.

Plus: The hotel's location can't be beat: a block away from the Alamo, a couple blocks away from the convention center, and right next to a shopping mall with a wide variety of restaurants and stores. The staff was very friendly.

Minus: The room worked for what I needed, but it could have been better. The bathroom was small and was, for some reason, built 6-8 inches higher than the rest of the room. You could hear everything through the walls.

Plus: I stay here often and I have tried other places it's so luxurious for the money and the location is in the middle of everything!

Plus: We liked the location so much!! Just besides the Alamo, and the hotel is nicely preserved!!

Minus: You can see the age of the hotel in the rooms! The bathroom was extremely small but usefull. The valet it's on the expensive side!!

Plus: San Antonio's 1859 hotel was all it promised. Perfect central location next to the Alamo, and the Menger Hotel itself is rich in history, generously displayed throughout the building. The room itself was just fine, but I am interested mostly in the ambience outside the room (so long as the beds, showers and such are good). We will return. One note of special interest: the maid was a great source of info; cheerful and helpful!

Minus: The view from the window? - a wall! Next time we will ask for a courtyard or other external, interesting view. Otherwise, all was well.

Plus: Beautiful hotel with charm and character. So close to everything and convenient for someone on foot/ for public transport/ for tours. Great pool. People working there were very nice - allowed late check out at 1:00pm.

Minus: A bit noisy at night - one night it was loud drunk tourists, once it was random construction at restaurant in mall next door, & once the fire alarms went off. I don't think it's the hotel's fault though.

Minus: Ordered breakfast off the restaurant menu. It was high priced and the portion size was small. 1 breakfast taco with sides was $16!

Plus: If you want a little history stay, this place is it. This place is great old school hotel with the oldest bar in town. Has a nice pool and inner garden to chill. Nice helpful staff Rooms were clean and large. The shower could have stronger flow and pool service coming around a bit (there is a phone to place order) but that is not a big deal. Location is perfect - Riverwalk starts right here and Alamo is a cross the street

Minus: Can't open windows in the room (the old bulding) Shower has weak water flow

Plus: The historic portion of the hotel is beautiful! Rooms are small,full size bed... but very nice and very clean.

Minus: I would like to suggest that better quality sheets be used on the bed... sheets were way to big, so they tangled up at your feet. The beds are not the most comfortable to begin with and the sheets only made it worse.

Plus: Location is excellent

Minus: Beds are quite narrow. Air conditioning went out one night. Thankfully, it was repaired the next day.

Plus: Historical, legendary hotel - also comfortably contemporary ... Plus, the staff at the front desk was polished and helpful. They made us feel they were serious about our enjoyment of the hotel.

Minus: Would have liked to have stayed another day to enjoy more of the amenities, such as the Menger Bar and its TR Rough Riders connection. Note: You really need a "none of the above" category for the second question on who was in your party -- none of those definitions fit. This was frustrating and I almost didn't write this review, but decided to submit it by checking "group of friends" even though it's wholly inadequate to describe my party, which was me, my sister, and mother, and my sister's boyfriend.

Plus: The Menger is very historic and literally right across the street from the Alamo. There are lots of things to do that are within easy walking distance that give you the San Antonio experience. The historic nature alone is worth the stay.

Minus: We didn't get a room in the old, original, historic section. Our room was outdated and in need of renovation.

Plus: Location, location, and location! Hotel is right across the Alamo with plenty of cheap public parking around the area. Also, the warm chocolate chips cookies from the front desk are a plus.

Minus: Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.

Plus: The location was great. Short walk to the convention center, riverwalk, alamo. The staff was also very friendly and nice.

Minus: The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.

Minus: Valet was $35 ...should have been included with hotel

Plus: Great location. Comfortable view.

Minus: Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.

Plus: Location is great right in the heart of San Antonio next to the Alamo. Room was clean but very small.

Minus: Trying to reach front desk and room service repeatedly at night and no answer. Finally answer and the late night food was just quickie microwaved crap. We couldn't even eat it.

Plus: Was impressed by everything... I think I heard some unexplainable noises during the night ... Nice location

Plus: The view from the room was fantastic! The location is also great!

Minus: The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!

Plus: This hotel was very nice! Our room was ready when expected and they placed us with a corner room with a great view, for no extra cost. Staff were great and the check in/check out process was so simple! The location could not have been better for the main attractions, such as the Alamo and Riverwalk. I would definitely stay here again and recommend to others.

Plus: Location

Minus: Could not think of anything we did not like

Plus: Although I was stuck with the smallest room they have it was still cozy and comfortable. Also they were also low staffed but despite that they were still friendly.

Minus: I thought the valet was overpriced and they should at least allow one free parking per reservation

Plus: Cookie!!!! Wife liked cookie!!! It was a very nice experience me an my wife enjoyed it greatly

Minus: No microwave in rooms or fridge.

Plus: Everything

Minus: I think the parking at $30 a night is a little too pricey.

Plus: The bed was very comfortable, and room levels were secured with key cards, staff was friendly

Minus: No parking, 31$ for valet is ridiculous, no complimentary breakfast, tiny pool seemed a little dirty and hot tub was out of order the entire time. We opted for Marriott for the service, this is the first Marriott I've booked that didn't have breakfast included. The bistro was over priced and mediocre food.

Plus: Location on quiet end of Riverwalk and cleanliness

Plus: It was in a very convenient location with good amenities. Service was friendly as well.

Minus: The very expensive parking.

Plus: The rooms were great, and the housekeeping was so kind. We had a great experience, and were able to walk most places since the hotel was right on the riverwalk, and near restaurants. The front desk staff gave my kids balloons, and glow bracelets for the 4th of July- huge bonus! We were able to purchase our SeaWorld tickets through the hotel as well... for a discounted rate. It made everything smooth and easy for our visit to the theme park.

Plus: It was right on the riverwalk.

Minus: The maid never cleaned the room. When we got their the shower was dirty and the whole time we were their no one cleaned it. The pictures online made the room n pool look a lot bigger then what they really were.

Plus: Convenience of location.

Minus: It indicated free parking in location amenities, upon arrival I was advised it was $31 valet parking and $15 parking but not overnight stay. So I paid around $50 in parking fees, within 3 days and that was not in my budget.

Plus: Läge på lugn slutet av Riverwalk och renlighet

Plus: Det var i ett mycket bra läge med bra bekvämligheter. Servicen var vänliga.

Minus: Den mycket dyrt parkering.

Minus: Checking in was AMAZING after this was awful. Beds were where we will never stay there again HARD AND SMALL we understand ,its hard to control guests ,but we called front dest at 2am to take care of a guest whos baby cried for over 1hr and we had someone knocking at our door, bad enough we couldn't sleep. Great cleaning crew Very Friendly. When leaving front desk guy NOT friendly at all and we didn't even say anything about a rough night, he was rude when we asked for a receipt, he proceeded to say well....?! IT WILL BE BLANK!!! This is OK, if customer wants receipt JUST hand one out and be friendly so YOU provide best customer service and even IF beds were uncomfortable THEY MIGHT COME BACK because YOU were great like when we arrived he was not only fantastic we called him unreadable hulk and he was so pleasant in offering fresh cookies.

Plus: The stay was great. I'm a clean freak so it's hard to pass my "inspections".

Minus: The bathroom was terribly small. The door hit the toilet when we tried to open the door.

Minus: looks old and outfashioned