Hotell i San Antonio

Plus: Beautiful setting, build out, restaurants & lobby Bed slept great

Minus: Room wasn't up to same level, high design of public spaces doesn't play out to rooms

Plus: Who knew you had to go to San Antonio to find one of the best hotels in Texas! It's modern luxury at its finest. Located in pearl district, hotel Emma sits center stage in a very charming environment. What was once an old brewery is now a cozy hotel with modern luxury finishes. The service matches the 5 start prices and interior. Highly recommended!

Plus: Hotellet hade stora rum mycket rent. Personalen var mycket hjälpsam och vänlig

Plus: We loved the hotel. It was very beautiful and clean. Even tho they were renovating we didn't hear a thing. The staff was magnificent and always helpful. We will be staying there again. Only if we get a room with a view of the park. Lol

Plus: Location was great and the staff that was working was excellent

Minus: This was not up to Wyndham standards. Was still under construction which was not indicated on the site. Restaurant was temporary and staffing almost non- existent . Things were old and not updated in the rooms.

Plus: The location. Within walking distance to the Riverwalk and The Alamo. Also many fine restaurants located nearby. Also, the staff was very friendly and accomodating.

Minus: The hotel is in the process of a big time renovation. There was a slight inconvenience at times because of construction dust and noise and elevator shutdowns.

Plus: location is great, staff was friendly

Minus: hotel is under renovation. any and all pictures you find on line are completely inaccurate or downright deceptive. even the official website shows a hotel that does not look anything like this one. rooms have no soundproofing so you hear EVERYTHING. bathrooms look institutional, ceiling tiles hanging out of the hallway ceilings, etc.... the place is a mess, loud and not very pleasant to stay at. only saving grace was we didn't spend much time in the room.

Plus: Friendly staff, excellent sized rooms, convenience of location to major city attractiions, quick response to issues.

Minus: Shame about the construction, but that is a fact of life re hotel lifecycle.

Plus: The staff was great. Food was good. Great location

Minus: The hotel in under renovation and it didn't look as nice as it have looked. I realize is an older hotel and it's good that they are renovating. Just wished I was there after renovations were completed. I was not aware of construction when I booked.

Minus: Air conditioner in the room would not cool below 74 degrees. Too warm to sleep comfortably.

Plus: We loved the location, just a block from the RiverWalk. The staff were wonderful. The shower in the room was amazing! The pool was the high-light of the trip!

Plus: Location

Minus: Staff was very unhelpful and place was really dirty and loud besides the room because it was under construction.

Plus: Close to Riverwalk, Alamo. Good breakfast, Service Despite rebuilding activities a good stay is possible. Compensated by excellent free lunch for two

Minus: Warm water shower not on temperature.

Plus: The only thing we did like was the fact that it might be haunted.

Minus: I have pictures if globs of hair in the drain and strands if hair on the sink faucet and floor.

Minus: De fjantiga omkostnaderna, anläggningsavgift och för övervakad parkering etc. !

Plus: Stor Familj Resort

Minus: Behöver en uppgradering .... lågt värde för vad du betalar!

Plus: Lazy river awesome

Minus: Low season in guessing so they were running with a skeleton crew, also drinks were outrageous at $12 a drink no fresh mixes all bottled mixes. I feel for 12 you can give me something fresh

Plus: The hotel was awesome! Very relaxing and lots of activities to keep you occupied.

Minus: I wish there was a little more pool activities for kids. The pool was very crowded and not enough space for little ones to play. A splash pad or water playground would be very nice!

Plus: Beautiful scenery and quaint.

Minus: Rooms were nice but the walls seemed thin. I could hear people talking in the room next to me and through the door way to the next room made it even clearer when they spoke.

Plus: Spa massage was great

Minus: Was old hotel not worth the money. It's not 5* it's more like 2 *

Plus: Staff was great and service was responsive. The Pool and Lazy river was good fun.

Minus: Beds were not comfortable and rooms were small. Brunch was delicious but facilities were dated.

Plus: Loved the pool and lazy river. Staff very friendly. very relaxing I could see this place being packed with kids and families on weekends and summer holidays. It was great for mid week off season.

Plus: Rent rum. Receptionspersonalen var bra

Minus: Frukost

Plus: The whole hotel was really clean, friendly staff, and a lot of freebies! Great experience would definitely stay here again!

Plus: The Location is excellent. Loved the ambiance very family oriented. Very safe and we loved it so much.

Minus: I did not appreciate an employee being rude. Also they can improve with a thorough cleaning of the room.

Plus: It was a clean, bright, and had friendly staff. I walked in and was in awe. I will be back !!!

Plus: Everything would have bee nice if there were cameras or guards or some sort of protection at night.

Minus: I had my truck stolen at the property and they didn't have any cameras. Apparently, there was a guard at night but maybe he was sleeping or something. No one saw anything. The truck as just suddenly there. The hotel is tucked away in a little corner and I guess is frequented by carnappers. The staff was polite but basically was just given a "that sucks, sorry." I had to ask the La Quinta across the street if they had cameras and they did but, unfortunately, nothing that was pointed at the TownePlace property. I wish I didn't have to have to ask another hotel to maybe see the parking lot. I feel like the hotel should have done something more to be helpful or SOMETHING. Sure, you've got a lot of signs out saying park at your own risk but if you can't ensure my property isn't safe while I stay at your hotel then I will definitely not stay here again.

Plus: Staff friendly

Plus: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

Minus: Valet Parking was $37 + Tax = $40.00!

Plus: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

Plus: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

Plus: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

Minus: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Plus: I loved the location. Steps from the river and the mall.

Minus: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Plus: Beautiful view. Very peaceful.

Minus: Didn't realize there would be 60$ charge for parking

Plus: Very nice accommodations.

Minus: Breakfast buffet was understaffed, was not explained properly

Plus: The staff was very friendly, helpful, and professional.

Minus: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Minus: The room was small and we couldn't even upgrade

Plus: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

Minus: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Minus: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again