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Who knew you had to go to San Antonio to find one of the best hotels in Texas! It's modern luxury at its finest. Located in pearl district, hotel Emma sits center stage in a very charming environment. What was once an old brewery is now a cozy hotel with modern luxury finishes. The service matches the 5 start prices and interior. Highly recommended!
Beautiful setting, build out, restaurants & lobby Bed slept great Room wasn't up to same level, high design of public spaces doesn't play out to rooms
Maybe location would be the only saving grace Rooms stunk , mold in the shower ,no bath soap or shampoo, disgusting dirty bed sheets and pillows.
Needs to be cleaner and better maintenance of the rooms
It was close to the riverwalk Location was surrounded by homeless people, cockroaches in room, noisy morning due to being remodeled and rooms didn't appear ready to be used. The lamp in our room didn't work.
Nonne Car aren't secure you have to be a awakening every other hours
I liked that fact that after having a small problem with our first room they quickly resolved our problem and moved us into another room. The first room we were assigned to the air-conditioning didn't work properly it wasn't cooling much.
No remote in the room, no trash can in the room and 1-ply toilet paper. Towels were small and low quality, but the room was inexpensive, so you get what you pay for.