Hotell i San Antonio nära South Side East

location morning supervisor was exceptionally rude.. wouldn't stay there again

Nothing at all - worst experience I have ever had at a hotel. Front staff  was unprofessional, unwilling to give even reasonable customer service. I did not stay ended up leaving hotel because of the customer service and the way I was treated upon check in.

I was not able to stay at hotel. I lost three nights - about $---. Front desk person would not accommodate request to consolidate 2 reservations, he would not call a manager or the owner - this was the WORST customer service I have EVER received. customer service was TERRIBLE, I lost $----because I would not be able to make it back to check in and out, had lots of items, two young kids with me and it was going to be raining very hard at 4 am when we would of had to check out (and it did rain 4in)

Rude staff; blood trail in the room; overall DIRTY & BAD!!

Stayed here just one night - hotel right off highway but in scary area. Room was big but not very clean, in fact walls and doors were grimey and the carpet was downright gross - stains and loose threads, etc. Bathroom looked clean but had a musty smell. Outside walls also dirty and scuffed - pool area had green algea along one wall (not in pool). Needless to say, we won't be back.

The pool is nearly hidden and small, there is no regular service to the riverwalk and you have to drive or take a taxi to go downtown. We had expected a suite for the price paid but ended up with 2 queen beds. The towels are thin and small and overall not a value for the money.

There were some stray hairs in the shower, could have been cleaned better. A little farther from the Riverwalk than we had hoped. Otherwise, it was a pretty good stay. The staff was helpful and nice.

nice hotel for nice price. about 7 minute drive from downtown, cost about $10 for cab ride to/from downtown. nice spacious rooms and were cleaned promptly. the pool is very, very tiny and very cold even in the heat. overall good with quiet, secluded area.