Det varit en flygplan som varit för liten för att blir en internationellt flyg
Påstigning, längst bak först o s v, bättre info om maten på planet, tack för mig
I thought the airplane was a bit small for the number of passengers.
Mycket trångt i och mellan stolarna
Reliable flight with a good airline.
Inställt flyg och absolut ingen information även om jag hade Guldkort, mycket pinsam support när man ringde numret i appen, och flyger man fick va 2 timmar försenat
Two hour delay with no compensation
We were 3 minutes late to the gate, along with at least a dozen other people trying to make this connection, but the flight did not wait for us. Awful. We were only late because there was only one person at the security checkpoint, and they checked every bag and every person one by one.
Last minute booking was a breeze
I never flew with SAS before and got to fly all the way from the US and I loved it !!
Ingen åsikt om mat eller underhållning eftersom det inte fanns.
Allt fungerade som det skulle
Väldigt stel och tråkig vänthall. Väldigt trångt i planet men fin personal.
Väldigt trevlig flygpersonal.
Plus: "Calm, friendly and professional crew, good food and spotlessly clean aircraft."
Minus: "Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this."
Plus: "The attendants were constantly providing services to the passengers."
Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."
Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."
Minus: "För kallt i kabinen. Ingen andra måltid."
Plus: "Easy, efficient"
Minus: "Entertainment, food, comfort"
Minus: "The flight was cancelled without explanation"
Minus: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Plus: "Everything was pleasant as expected except for one thing, mentioned below."
Minus: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."
Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."
Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"
Minus: "Late departure. No roof during queuing for loading and rain..."
Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"
Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."
Plus: "Great food and service as always"
Plus: "Good value for money. Just about on time, 8 minutes late only. Boarding was very fast. Coffee serves for free."
Minus: "Obviously, no food or water in Economy."
Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"
Plus: "Beautiful airport, nice merchandise and merchants.flights on time."
Minus: "In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info."
Plus: "On time"
Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."
Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."
Plus: "Great flight = short so food was not expected"
Minus: "all goood"
Minus: "Seats were horrible, tiny , cramped"
Plus: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Minus: "TSA at EWR was ridiculous. Slow lines and very inefficient."
Minus: "Placering av resesällskapet"
Minus: "Försening 1,5 timme"
Plus: "Pleasant and safe flught"
Plus: "Pleasant crew"
Minus: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."
Plus: "För många spanjorer"
Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."
Plus: "i ended up missing the flight, due to car accident which involved injuries."
Plus: "Good airplane. Room enough for my long legs. Service nice. Comfortable Very satisfied."
Minus: "Did not see an option to book a vegetarian meal upfront."
When we got our boarding pass it said gate 3 then we went to gate 3 and there was construction there and checked the screen and told us gate 3. After waiting and seeing that people started to board gate 1 we asked what gate our flight was and the gentleman told me gate 2 but we saw that the seats in waiting area were getting empty then we asked again and they told us gate 1 so we decided to board since we we’re almost the last ones there.
In Lisbon, half the people in the aircraft, more than 30 persons, did not found the luggage, the company told us nothing and we spent all night (from 8 PM to 4 AM) to declare them lost. They called after 5 days to tell us the luggage was found, we had already left Lisbon by then, asked to send it back home. So, we bought new suitcase, clothes, everything. Wen we come back, we found that the pilot decided to leave about 50 luggage on the airport, in order not to lose the take off slot. U intend to ask for compensation, it was a decision of the company to leave without the luggage and they told us nothing.
Could be better when check-in on desk at the airport that 2 people who voyage together to have the 2 seats close to each other not 8 and 15.
The flight was delayed, the aircraft was changed last minute and my partner and I got separated, though we paid for the emergency exit seats. Accidentally I spot it and then it was sorted out.
Positive: The flight was on time, which is quite a rarity, especially for low-cost carriers. The flight attendants "upgraded" me to an extra legroom seat (although it was more for practical reasons, as they needed someone by the emergency exit). Negative: In full Covid-19 pandemic wave, most of the passengers were checked for boarding, but instead of either being allowed to directly board the plane or at least to wait in front of the boarding gate at a relatively safe distance, everyone was crammed into a tiny space between the boarding desk and the actual gate. I'm not sure I wouldn't been comfortable being piled together with 150 other people in a little over 50sqm in "normal" times, let alone during a pandemic. Also, despite the plane only being at around 2/3 capacity and most of the extra legroom seats being unoccupied, the flight attendants were very reluctant to allow a fellow travel companion to sit in the same extra legroom row with me, because "these seats cost more than the regular seats", which I thought was very petty (regardless of whether it was company policy or the attendants' own rigid attitude towards the situation).
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Plus: "Crew were very professional"
Minus: "The seats"
Plus: "Flight duration"
Minus: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Plus: "The leg space"
Minus: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Plus: "Boarding took forever and we were an hour late"
Minus: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Plus: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Minus: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Plus: "The cheap fares"
Minus: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Minus: "Weirds sounds near first rows -- like compressor working or something"
Plus: "Prices on in flight purchases"
Minus: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Plus: "We landed"
Minus: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Minus: "The seats are cramped and you have to pay for snacks and water"
Minus: "Space between the seats."
Minus: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Minus: "Application instruction on baggage hande king and que to boarding."
Plus: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Minus: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Plus: "Staff cheerness"
Plus: "I liked how the crew on the plane worked. Very nice."
Minus: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Plus: "All and all great value for the money"
Plus: "The price"
Minus: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Plus: "Smooth flight"
Minus: "No terminal connection"
Minus: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Plus: "Crew nice,seats ok"
Minus: "Expensive hold luggage,rip off"
Plus: "The crew was really nice"
Minus: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "There wasn't any delays, perfect landing"
Minus: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Plus: "The Crew was excellent"
Minus: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Plus: "Everything was on time, no delays. Polite crue. Easy boarding."
Minus: "The seats are not comfortable at all"
Plus: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Plus: "Pilot flew well Cup Noodles available to buy"
Minus: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Plus: "So many crying children"
Plus: "The staff and flight were top knotch . Could not fault them ."
Minus: "Nothing to dislike ."
Plus: "Super easy online check-in, comfortable plane, lovely crew"
Minus: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Plus: "Cabin Crew and Pilot did their best"
Minus: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Plus: "I liked that I got to my destination in one piece."
Minus: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Plus: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Minus: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Plus: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Minus: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Plus: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Minus: "The flight departed around half an hour late."
Plus: "It was quite good at boarding, quick and efficient (from/to)."
Minus: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Minus: "Crampt seats, mob to board the plane, hour delay with no reason given."
Plus: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Minus: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Minus: "I didn't eat No entertainment"
To board in Manchester at the airport they treated us very badly, we did not like the airport. During the flight they allowed drunk people to board and spent the entire trip violating safety regulations, yelling and bothering the rest of the passengers. They gave them more alcohol inside the plane and in the end one of them fell down the stairs when getting off the plane causing serious injuries with a lot of blood. A very unpleasant trip
5 hours delay without any information given until one hour to the departure. Middle of the night. We were running around the airport just to find out what was going on. Crew and staff was awful. I almost missed a wedding because of this
1 hour late even before take off
Mat delas inte ut på Ryanair så det bör finnas ett alternativ för detta i frågeställningen. Värsta med ryanair är väl egentligen merkostnaderna som uppstår. Jag ska resa med 2 barn. gratis incheckningen öppnar någon timme innan flyget. Alternativen jag har är att betala för tidig incheck och val av platser eller köra på gratis incheck och få slumpmässigt valda platser. Chanserna att jag får sitta med mina små pojkar är ganska slim. Att resa ensam är inga problem men med sällskap bör man välja bort Ryanair
Köpte till fast track vilket var kanon
Reduce the waiting hours please, this is sooooo annoying
Två timmar försenat flyg, besättningen var arga
pga av en av våra resenärer var under 17 kunde hon inte checka in via nätet och när vi kom till flygplatsen måste vi betala för att få boarding kort, dåligt!!! Mycket försenat flyg och en person vid gaten, dåligt !!!
An hour late departing...
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
Be more flexible and resonable in these crazy pandemic times ... the only thing that matters to you is money money money ... so sad and pathetic
It was all good. Will fly with them again.
It was fine. No complaints.
Jag missade flygplanen fast jag hade 55 mint tills den flyger
We didn’t buy anything to eat and there was no entertainment on a short flight. We planned for this and brought a book. Everything was fine. As expected.
Otroligt dålig flygbolag , dolda avgifter man var tvungen att betala på flygplatsen och väldigt osmidig ombordstigning. Rekommenderar verkligen inte ryanair
Plus: "Flight empty, crew good."
Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"
Plus: "Duktig besättning"
Minus: "More comfortable seats"
Plus: "Crew excellent, especially as they dealt with delay due to earlier medical event"
Minus: "Not really. Although pushback delayed, arrival was 10 minutes early"
Plus: "Personalen var mycket trevliga och snälla"
Minus: "Courtoisie, respecté les horaires"
Plus: "Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us."
Minus: "Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait. Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)"
Minus: "Not waiting in the cold for 15minutes before boarding the plane"
Plus: "It was ok. Nothing more. Crew was helpfull if needed"
Minus: "Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante..."
Plus: "Great flight"
Minus: "Everything was great"
Plus: "The crew was helpful and friendly, priority boarding was super speedy and the food was served promptly (to my neighbouring passenger not me)."
Minus: "The seats were dirty and the plane could've done with a clean, plus I ended up with stiff knees because of how squished I was."
Minus: "Every thing was perfect . Thanks"
Minus: "Airplane was very hot when boarding and didn’t cool down till about 20 minutes before landing."
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Minus: "Kommentar: åt ingen mat - underhållning"
Minus: "It was freezing we asked 3 times to have air con adjusted ...plus other passengers ask too . Nothing was done . Stag and hen people on flight... shouldn’t be served alcohol on flight if they seemed drunk already. People wouldn't sit down even with seat belt signs on..."
Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."
Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."
Plus: "Priority boarding and luggage storage."
Minus: "The crew had no control over rowdy/drunk passengers. A shame as young children present. Not one request to calm down and refrain from shouting and swearing. Very uncomfortable and intimidating flight. Will not fly Ryanair again"
Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"
Plus: "Online facilities"
Minus: "The police for handbags"
Plus: "not a lot"
Minus: "I paid for extra legroom in row 2?There isn't any and to radd insult to injury the person next to me had been allocated his seat without paying any more than the basic fare.I spent most of the flight in a vacant standard seat which gave me more leg room than than that which I had paid for.It was a total ripoff."
Plus: "Queue was long but still boarded quickly,"
Minus: "Providing even simple entertainment for kids e.g. colouring sheets would have helped them cope with the flight."
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Minus: "Unfortunately, I had no other option than flying low-cost. Bought the most expensive ticket I could to be in first row and have enough overhead bin space, but that still did not help the situation of a very disorganized boarding, very uncouth flight attendants, uncomfortable seats, absolutely no free drinks (not even a bottle of water), constant selling of useless things, people using the toilet in the front, obnoxious travelers, and getting yelled at. Also, contrary to what was suggested on the Ryanair web site regarding fast check-in, priority boarding and access to lounges, none of those Flying 200+ legs per year on Star Alliance flights in business and up, I truly hope I never have to take such a horrendous flight again."