Flyg till Chile

Minus: Short and sweet

Plus: More leg room

Minus: Space

Plus: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Plus: Na

Minus: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Plus: Crew was good. Seats comfortable.

Minus: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Plus: Flight was fine

Minus: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Minus: Ability to check in earlier.

Plus: Great Friendly Cabin Crew

Minus: Entertainment System Poor choice of films - Bad Sound System

Plus: Great atmosphere, crew was excellent!

Minus: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Plus: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plus: Everything perfect and arrive to destination on perfect time.

Minus: All positive.

Minus: Information on arrival time was not correct

Minus: Entertainment system was not working on all seats

Minus: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Plus: The sear was messy they didn't clean it it was full of pieces of bread.

Minus: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Plus: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Minus: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Plus: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plus: Good amount of space on the plane, lots of movies to watch, good food and drink.

Plus: The crews were pretty great!

Minus: The regulating of the temperature.

Plus: Nothing

Minus: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Minus: Delay in take off 45 min!!!!

Plus: The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris.

Minus: There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight.

Plus: More leg room

Minus: Space

Minus: Entertainment system was not working on all seats

Plus: Staff were professional and polite.

Minus: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plus: The plane ✈️ itself the attendants . The entertainment on board. Really great

Minus: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Plus: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Minus: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.