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Plus: "Crew was great. Flight was clean."
Minus: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."
Minus: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"
Minus: "Helpful flight attendant, kind check in attendant"
Plus: "To reach the goal."
Minus: "Food. Time."
Plus: "Competent crew"
Minus: "Flight was badly delayed."
Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."
Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."
Minus: "För kallt i kabinen. Ingen andra måltid."
Plus: "Easy, efficient"
Minus: "Entertainment, food, comfort"
Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."
Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"
Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"
Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."
Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"
Plus: "Check in at the airport gate was handled professionally."
Minus: "Bought our seats 2 months in advance. One day before flight, saw our assigned seats were changed, someone had our original seats 31G/H, and we were put in 48C/D. Could not get any assistance to correct the situation until we were at the gate and by that time no comparable seats were available. Also, my husband spilled his drink; one of the attendants said he was too busy to help with cleanup. Fortunately, another attendant came over after my husband went to the galley to again ask for assistance."
Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."
Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."
Plus: "Crew and food were amazing!"
Minus: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Plus: "The food was great and the staff were excellent."
Minus: "The entertainment selection was limited and there were no live channels - just prerecorded content"
Plus: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Minus: "Placering av resesällskapet"
Minus: "Försening 1,5 timme"
Plus: "The water bottles, pillow, and earbuds were on the seats."
Minus: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."
Plus: "Staff efficient."
Minus: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."
Plus: "Aisle seat"
Minus: "Nothing was complimentary"
Plus: "Seats were comfortable. Nice crew very friendly and attentive"
Minus: "No in flight entertainment, but nice overall flight. Would do it again"
Minus: "The seats were very uncomfortable"
Plus: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Minus: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."
Minus: "Only one free soda. Beer and wine for a fee."
Plus: "För många spanjorer"
Plus: "The crew was very kind"
Minus: "Nothing :)"
Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."
Minus: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"
Plus: "Crew were pleasant."
Minus: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."
Plus: "Good flight."
Plus: "Comfortable seats and attentive crew!"
Minus: "Old movies not up to date."
Plus: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Minus: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."
Plus: "The flight crews were great. The entertainment on the long flight was good. The food was abundant."
Minus: "While in Stockholm we had a flight delay and multiple gate changes. The lack of communication was frustrating. The food was too spicy for my taste as well as my 2 yr olds. No options were offered on the menu."
Plus: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."
Plus: "Easy kiosk check in, baggage drop off, good service."
Minus: "No advance discussion about emergency exit row seating requirements, and we were not allowed to even have a paperback book to read in this row. The flight was full and boarded, so not able to change seats."
Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"
punctuality of flight there was 1 hour delay
Too many hours of delay ( 4)
Plus: "It was enough fast"
Minus: "Too much money for nothing service."
Minus: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Minus: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Plus: "We had an eventless and safe flight and it was not too cold on the plane."
Minus: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Plus: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Minus: "6 hours delay due to bad weather."
Plus: "The cheap fares"
Minus: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Plus: "Prices on in flight purchases"
Minus: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Plus: "Once boarding started it was very fast and flight left shortly after"
Minus: "Seats are very uncomfortable"
Minus: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Minus: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Minus: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Plus: "Service, smiling and attention to details."
Minus: "No kosher food."
Minus: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Plus: "The air hosts and hostesses were very polite and courteous."
Minus: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Plus: "The price"
Minus: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Minus: "You have to inform the customers, that company needs you to have a visa"
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "Nothing really"
Minus: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Plus: "Everything was on time, no delays. Polite crue. Easy boarding."
Minus: "The seats are not comfortable at all"
Minus: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Plus: "So many crying children"
Plus: "The staff and flight were top knotch . Could not fault them ."
Minus: "Nothing to dislike ."
Plus: "Price and schedule. Going on time with no delays. Good value for money."
Minus: "Very hard on baggage policy"
Plus: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Minus: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Plus: "grea air line always on time staff are friendly"
Minus: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Plus: "Cabin Crew and Pilot did their best"
Minus: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Plus: "Arrived only slightly delayed"
Minus: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Plus: "NOTHING! !!! VERY POOR wizz air!!"
Minus: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Minus: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Plus: "cheap, on time"
Minus: "no reclining chairs, no free water"
Plus: "cheap, on time"
Minus: "no reclining chairs, no water free"
Plus: "Nothing at all"
Minus: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Plus: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Minus: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Plus: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Minus: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."
Minus: "Basic flight. Rude crew and late flight"
Plus: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Minus: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Plus: "Ombordstigning gick smidigt och trevlig personal."
Minus: "Alldeles för trångt och budgetsäten."
Plus: "Crew were average"
Minus: "Everything was a disaster. Late and very uncomfortable"
Minus: "Boarding and getting off the plane via bus"
Plus: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Minus: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."
Plus: "Horrible. Website won't take payment for baggage. Charge over twice as much at airport. Black list this company."
Plus: "Near new aircraft and O.K. seating. Flight crew was helpful and spoke excellent English. On time departure."
Minus: "WIZZAIR website is user unfriendly. To make matters worse, in order to check in on the Internet, one has to register with WIZZAIR. Fares are competitive, but long list of extra charges is annoying. Boarding was chaotic at airport, with no attempt at crowd control. No water was served on flight."
Respektera kundens tid och pengar . Vi förlylade pangar för buss som vi hade bokat för att allt är försenad och ni bry sig inte att kunderna behöver kanske åka vidare nästan 150km med barn hem från flygplatsen.
Sämsta jävla service ever på planet. Spaniens svar på Adam Sandler var både otrevlig och sämst manliga flygvärdinna jag träffat. 1t ochv30 min för att få beställa nått att dricka. Sen att man sitter som packade sillar är väll det man får räkna med på Ryanair
Mat delas inte ut på Ryanair så det bör finnas ett alternativ för detta i frågeställningen. Värsta med ryanair är väl egentligen merkostnaderna som uppstår. Jag ska resa med 2 barn. gratis incheckningen öppnar någon timme innan flyget. Alternativen jag har är att betala för tidig incheck och val av platser eller köra på gratis incheck och få slumpmässigt valda platser. Chanserna att jag får sitta med mina små pojkar är ganska slim. Att resa ensam är inga problem men med sällskap bör man välja bort Ryanair
Köpte till fast track vilket var kanon
Reduce the waiting hours please, this is sooooo annoying
Två timmar försenat flyg, besättningen var arga
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
Plus: "I wasn’t even allowed to board because of their huge lack of knowledge And misscommunication"
Minus: "I wasn’t even allowed to board because of their huge lack of knowledge And misscommunication"
Minus: "Less time at the AirPort after landing"
Minus: "Too many school groups and screaming children"
Plus: "Seats don't recline. Flights are always late."
Plus: "Crew were very attentive. Seats usual Ryan Air not the most comfortable seats. Boarded FIRST as was special assistance which is much better than being boarded last with everybody looking at you & no room for hand luggage at your seat so having to get somebody to place it further down plane."
Minus: "My special assistance required lift off plane which didn't happen so I along with people on crutches had to try negotiate way down steps in the wind & rain."
Minus: "The crew can be nicer"
Plus: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Minus: "They must obey EU laws!"
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Plus: "Seat was comfortable & flight was good"
Minus: "The airport boarding process was a bit of a faff had to pass through 3 separate check points for passport before being allowed to board, the priority boarding thing is also not worth it.."
Minus: "The seat space was cramped, I paid extra to reserve my seat but it doesn't do you any favours. The aeroplane was old and needed modernisation. It was lacking in basics like netting/storage on the back of the seat Infront. Budget airline is a budget airline I guess."
Plus: "The crew at the airport were clued up and took action when they knew the flight was going to be delayed. They ensured everyone was checked in for the flight and boardring passes checked before gathering everyone in the correct groups so we could board quickly. Pilot got us there ahead of schedule!"
Plus: "Safe journey and on-time"
Minus: "There are too many announcements, always advertising something or other, it is an invasion of the ears that cannot be ignored."
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Plus: "The flight was quick, customer service was good on the plane"
Minus: "Checking in online was a nightmare as the site kept freezing, there was a mix up with my priority and cabin baggage, I was told by the webchat team that this had gone through but not on my boarding pass, when I got the the airport the Ryanair staff were extremely rude to us, they sent us to the back of the queue I front of everyone and then told us we would have to pay to take our bags with us, they then had to be out on the hold. When we got back to Birmingham we then had to sit on the plane for around 15 minutes as there was not a slot for us. I spent hours of my 2 day break trying to sort check ins etc, I would never fly with Ryanair again."
Plus: "Inexpensive, quick flight."
Minus: "Too much waiting. The process was to just herd you to the next corral for more waiting. Boarding process was much longer than need be. They charge for EVERYTHING! My husband and I were sitting separately, but the boarding pass only came to me electronically. For whatever reason, the forwarded email, or screenshot would not go through to him. We asked if they could print us one, they wanted €20. Seriously? However, I saw the gate lady print for several others with no charge.....hmmmm."
Minus: "Ryan Air have changed their online check in system with flights.Basically i was forced to pay for a seat spot on my return flight because they only allow 48 hour check in before flight if you dont purchase a seat. Because of the risk of not having access to print out my boarding pass when in Hungary while checking in there for the return part and that the app may not have worked on my phone it resulted in me paying additional fees or pay a larger sum to check in at Hungary airport. .Online check in should not be locked behind a paywell.This is dishonest business. The flight on the way delayed with no explanation and the company didnt bother to notify the airport of this and update the times on the boards or atleast a delayed notification at the airport. They tried to rush the boarding because of the fact they were delayed and boarded all passengers at same time in both priority and non priority queues which kind of defeats part of the purpose of those people paying the extra for priority boarding. Also this return journey of the flight was delayed too with no communication of a delayed take off. Despite the fact that Ryan Air claim to have the highest percentage of flights arrive on time i have yet to witness a single flight of theirs arrive on time which has me to believe the company is falsifying information on this record."
Plus: "By the time you were up it was on its wayndowm 40 mins"
Minus: "Flight was late by 1 hr"
Plus: "The plane didn't crash"
Minus: "Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water."
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Plus: "The flight crew were friendly when we finally got on the plane 3 hours late"
Minus: "3 hours late getting on the plane at Shannon and 45 mins waiting on tarmac waiting to be ready to disembark"
Plus: "We arrived alive"
Minus: "Checking in was torture. It was the airline version of "The Trial" with a Dutch Twist (no one in charge). Luckily (?) the plane turned out to be 45 minutes late, so the eternity it took to have the rookie who finally showed up to look blankly at her computer screen, apprently hoping it would receive Divine instructions on how to work her way through the ONE PERSON in line in front of us, in order to stamp our pre-printed boarding passes did not cause us to miss the last flight of the day from Amsterdam to Dublin. Now lets talk about the torture device that Ryanair uses as a passenger seat. . ."
Plus: "Low(ish) cost, no fuss actually made about baggage despite ludicrous amount of e-mails and instructions"
Minus: "Non-frills seats and boarding starts fairly late and then is a bit cumbersome."
Minus: "Seats doesnt recline Nobody from the company to ask situation We los all conections and paids hotels"
Minus: "Flight was delayed"
Minus: "Long boarding process - mass confusion and aggravation. Lots of angry passengers because of baggage fees."
Plus: "Relatively inexpensive flight."
Minus: "Difficult to change anything with the reservation. 1.5 delay with no explanation, constant queuing and overall exhausting and unpleasant."
Plus: "Quick and easy boarding as Priority boarding paid for and much improved aircraft since last time I flew with them."
Minus: "Not a great choice of food for a 3hr plus flight but plenty of alcohol! :("
Plus: "The staff did the best they could with what they had I think"
Minus: "The boarding was chaotic and slow. The flight was delayed. Never a fan of having to pay for even just water (especially after an hour on the tarmac waiting to take off)"
Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."
Minus: "Being delayed an lied too"
Plus: "Everything at this price!"
Minus: "Last minute rearranging if passengers so that those who had picked their seats ended up somewhere else... Not impressed"
Plus: "Crew. 1 small and 1 cabin bag for free. Much better then Wizz air."
Minus: "I HATE RYAN AIRs CHAIRS! I always fall asleep when I fly and then I am falling forward. After 1 or 2 hours flight I end up with nack pain, back pain and a grumpy mode."
Plus: "Fast, efficient, no stress So Glad that Ryanair did away with unallocated seating No passport control at Liverpool meant my time from landing to home including picking up checked luggage was 20 mins."
Plus: "Seat xxl very cold beside escape door. Do not worthy to pay"
Plus: "Crew tried their best but their capacity were stretched to the max to accommodate us."
Minus: "In Malta airport they only had use of ONE wheelchair/passenger lift vehicle for all flights and we almost missed our flight because the airport team couldn't locate the lift vehicle (PRM). In Edinburgh airport, the lift vehicle got us off the plane ok but didn't have enough wheelchairs or assistants for all those who booked. In the end we were just dumped off by the luggage caramel and had to have the slightly better disabled push the severely disabled out whilst I pushed the luggages. The holiday was fine but the traveling was just terrible due to clear lack of resources and capacity of airport teams"
Plus: "Staff was friendly on plane"
Minus: "Changed gate three times , 1 1/2 hrs late. Not accurate times given when it changed. On ground staff could have done better. System of boarding- all for themself created at least extra 20 min. Should board by rows"