Inställt flyg och absolut ingen information även om jag hade Guldkort, mycket pinsam support när man ringde numret i appen, och flyger man fick va 2 timmar försenat
Ingen åsikt om mat eller underhållning eftersom det inte fanns.
Allt fungerade som det skulle
Väldigt stel och tråkig vänthall. Väldigt trångt i planet men fin personal.
Väldigt trevlig flygpersonal.
Plus: "The plane was nice and comfortable. The flight was only about 40 minutes."
Minus: "Everything was fine. A very quick, easy flight at the end of a long day for me."
Minus: "The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me."
Plus: "Very enjoyable great staff,"
Minus: "Lower prices"
Minus: "connection information very poor"
Minus: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."
Plus: "Seating room, food, and service"
Minus: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"
Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."
Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."
Minus: "För kallt i kabinen. Ingen andra måltid."
Minus: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."
Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"
Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"
Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."
Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"
Minus: "Not a thing"
Plus: "Flight was on time. Bathrooms were clean."
Minus: "Dinner and breakfast were terrible, especially for a long transatlantic flight. Attendants were curt. Movie selection was subpar compared to other airlines on similar flights I’ve taken."
Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."
Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."
Minus: "Placering av resesällskapet"
Plus: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Minus: "More selection of food, more variety of sandwiches and bread used."
Plus: "The travel magazine was excellent. Flight attendant wasn't rude, but I didn't find him friendly or welcoming. He gave tea/coffee and water to both of the men sitting with me but not me even though I asked for it. One of the men gave me his water and told the attendant I had asked for one."
Minus: "Försening 1,5 timme"
Plus: "No comment since very short flight."
Minus: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."
Plus: "on time polite staff comfortable flights with free coffee"
Minus: "charging for bags"
Plus: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."
Plus: "För många spanjorer"
Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."
Plus: "The food and service were great!"
Plus: "Flight attendants were very nice. Seemed to have a nice amount of leg room."
Minus: "I didn't like that they tried to sell stuff on the plane."
Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."
Plus: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."
Plus: "The crew was fine. Got there on time."
Minus: "We arrived early to airport and we could not check in till 1hr before flight with the rest of the 200plus passengers. So waited in line with heavy bags just unnesccessary! Then get thru security and nowhere to sit for flight. But have shopping!!! Omg who needs to shop we want to sit and get food!!!! Not stand and fight to get food because your airline gives no snacks or drinks!! It's like entering prison for 2hrs"
Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"
Plus: "A female pilot! Nice crew. Clean bathroom."
Minus: "No complimentary peanuts or cookies! Paying for soda or juice. Very tight legroom. Window wouldn't close."
Plus: "I mean, it was how a flight should be, painless."
Plus: "I was able to keep window open for the whole trip. Few others kept the window shade up."
Minus: "Loud engine sounds. I wore ear plugs but they were not enough. Must invest in noise cancelling headphones if I fly with SAS again, apparently."
Plus: "The crew was lovely"
Minus: "No entertainment or any special difference between business and coach except you get a meal. Seats are the same as economy and the bathrooms are shared. Why bother paying extra?"
Plus: "Boarding was quick, the staff was friendly, the plane was clean."
Minus: "I was really cramped in my seat and was unimpressed with the food."
Plus: "plenty of space (very few passengers)"
Minus: "scary old plane and a (Estonian) crew with mediocre skills with the local language"
Jag kunde inte köpa fast track, väldigt långt telefonsamtal kö hos flygbolaget.
One of best budget airlines Nordic perspective. But the luggage limit in the aircraft must be limited to seat number and not just one person occupying the cabin as he liked. And also the onboarding of passenger will be wise if they do it batch by batch (like first class first, then zone A and zone B next next and so on.
Gaten var mycket liten och det var packat med många människor som var tvungna att stå tätt tätt intill varandra i över 45 min. Mycket varmt och dåligt luft samt ingen AC. Inte alls coronaanpassat. Personalen var irriterad och ovänlig.
Plus: "Seat was surprisingly comfortable, and entertainment system was better than I expected!"
Minus: "Bathroom was not super tidy, and bathroom door had issue with closing and locking properly."
Plus: "They were polite"
Minus: "The leg room was terrible and the plane was hot."
Plus: "Clean plane. Comfortable seat. Attentive crew."
Minus: "Three customer service issues with Norwegian - double charge, 5 hours late missed connection, and lost bag —- and still waiting for their replies more than two weeks later."
Minus: "Honesty regarding extra charges for baggage and meals"
Minus: "Despite not purchasing meals or drinks, it would’ve been nice to have been asked if I want any water. For an international flight that was over 10 hrs, I would never recommend."
Plus: "Everything was easy and comfy"
Minus: "Friendliness of the staff. Plane is outdated and small. It flies. But I felt unsafe and claustrophobic"
Minus: "Third party reservations should include automatic baggage transfer, I will think twice before using KAYAK again for this reason. There should be a cash payment option for food onboard. Even if dinner has not been ordered, a minimum should be offered in a selection of snacks and drinks"
Plus: "Nice airplane"
Minus: "Crew talking laughing loudly for a long time in galley and making excessive banging noice"
Plus: "Seats were fine in economy. Overall the flight was a breeze."
Minus: "WiFi on trans-Atlantic flights."
Minus: "I thought flight attendants could have been a bit nicer"
Plus: "Just an overall bad experience. Will not fly with them anymore"
Plus: "Sätet var ok, men jag satt ju på första raden så det var väntat. Besättningen var trevliga."
Minus: "Jag flyger väldigt ofta och har sistone vart med om mycket förseningar. Tycker ni som flygbolag kunde bjuda resenärerna på en dricka eller något eftersom vi får vänta. Tycker det är rimligt när man inte levererar sin tjänst på utsatt tid."
Plus: "Good selection of latest movies available for free."
Minus: "No Wi-Fi on board. No drinks were offered during the flight, only water at the end."
Plus: "Fantastic crew and nice premium class amenities."
Plus: "Helt okej allt var bra förutom det angiva i det dållga"
Minus: "Trycket dålig hantering av trycket"
Plus: "You ought to have a NA option as Food was not served on this shorter route."
Plus: "Plane seemed rather new and clean. Seat assignment put my husband and I together. Liked having personal screen for entertainment, with easy to see headphone plug-in and usb charging as well."
Minus: "No legroom, thus very cramped for an overnight flight. Wish we had been given a seat on the aisle - there were some empty ones on the flight. I ended up using one for awhile halfway thru flight because center was so cramped."
Plus: "We liked nothing"
Minus: "Super budget airlines. Nickel and dime you for everything including water on a 5 hour flight. The flight was delayed but they never posted it and I have no idea why they have boarding groups since they allow everyone on at the same time. All the magazine says they have charging ports-they don’t and the WiFi is spotty at best.."
Plus: "Small airport, easy to get into, drop off SIXT rental car, and clear entry. Flight from Split to Stockholm on Boeing 737 was pleasant, and all one class."
Minus: "Could not check in for the the 2nd leg, Stockholm to Ft. Lauderdale. Split airport is terribly over crowded and uncomfortable without adequate space to sit, bathrooms to service the amount of people, AC to handle the heat load with the number of people, etc. That being said, the check in, security, and gate people are professional and very pleasant."
Plus: "They’re very mediocre selection of movies were free"
Minus: "They cancelled our Barcelona flight with no explainationand rather than book for us on another carrier, they suggested we buy our own tickets and fly to another state to find a similar Barcelona flight. Disgusting and rude."
Plus: "The dimming windows, the screen in the headset with movies and games, and the direct flight."
Minus: "Small area in which to try to sleep, which is to be expected. Not smaller than other airlines."
Plus: "Modernt flygplan och WiFi på planet. Snabbt ombordstigning."
Minus: "Sätet var inte bekvämt alls. Flygplanet var smutsigt."
Plus: "For a low cost airline its ok"
Minus: "The help this company is offering for delayed or lost luggage is less then minimal"
Plus: "The flight attendants were nice."
Minus: "There is not business class even though you pay business class fares. Their seats are not comfortable. The food was okay. The clincher for me was that they charge by the kilo for excess baggage. I had just gotten married and we were moving my wife to Asia to live with me. We had 1 extra bag and they would not even listen to our situation. They charged me $600 for an extra bag. I will never fly Norwegian Airways again. No consideration for their passengers. The bottom line - do not fly Norwegian Airlines..."
Plus: "Allt funkade riktigt bra i det stora hela Trevlig personal"
Minus: "Ont om plats för handbagaget då det är fullbokat Framgörallt vart planet 30 minuter försenat"
Minus: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."
Minus: "Overcharged on luggage because I had 10.5 kg of carryon luggage instead of 10kg. The flight was virtually empty and so much space and still can’t understand why I had to pay usd 130 for 0.5kg over the 10kg. Felt exploited and cheated"
Minus: "due to the congestion at jfk although the lane was there, we could not find a gate to board from. we were supposed to board at 930pm, didn't end up boarding until 330am...this would have been fine but when we arrived in stockholm they indicated the bags did not come along with the flight and provided no updates on timeline for their arrival. i am here for important meetings on monday and tuesday and need the suits packed in my luggage..unacceptable all the way around.."
Plus: "Crew was extremely helpful. The flight was delayed and it was cutting it close with my connecting flight. One of the crew members had the bus take me to my terminal and I made the flight."
Plus: "It was a nice new plane."
Minus: "They broke our luggage and not very friendly staff. It’s terrible they don’t serve food or drink unless it’s paid for in advance."
Minus: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous. No help finding gates at confusing arlanda."
Plus: "Low price, new smart aircraft, comfortable journey in Premium, excellent service from the crew."
Minus: "In-flight entertainment very limited. Not many movies, strange tv program content, no music at all. The flight was late leaving Oakland and the pilot didn't make up any time, so I nearly missed my connection in Stockholm. Aalanda airport was part of that problem as transfer security had a single line with one really slow person manning it! That all added up to a long line of very anxious travelers!"
Minus: "I was running late for my flight home to Dublin I had 40 minutes until the flight was due to take off. The guy on check in was extremely rude and sent me off in an awful panic to my gate. It was an emotional parting with my partner as I won't see him again for a few months and this very rude employee didn't help at all This was my second flight with Norwegian in the space of a few weeks and I could very well be a regular flyer as my partner is in Sweden for the foreseeable future. This guy gave an awful representation of your airline. People get delayed these things happen he wasnt one bit nice about it and I was very unhappy how I was treated"
Minus: "On Monday September 11th I flew from Stockholm Arlanda to JFK on Norwegian flight DY7005. I was seated in 3J in the premium cabin. The couple in front of me began drinking excessively as soon as the aircraft reached cruising altitude. They were served by a flight attendant (who I then found out was the crew supervisor) called Vinnie, who served them doubles of vodka, cognac and bailey's, smiling and laughing with the passengers and giving them high fives. About 4 hours into the flight, the passenger in seat 2J turned around in his seat and began to harrass me. He claimed that we had friends in common and worked in the same industry and that we should work together. I remained polite and indicated that now was probably not the best time but that we should discuss it at a later date. Please note that I had never seen this man before in my life. I was working on my computer and put my headphones back on. He then began to shout and swear at me, saying that I disrespected him, I assume by not engaging him in conversation. He threatened me and at one point tried to swing at me from his seat. His partner then tried to calm him down. A flight attendant that was passing at the time (middle aged black woman) said something to the effect of "I don't know if YOU GUYS are from New York but you all need to calm down", somehow assuming that I was in collusion with this other passenger. I said to the lady "miss I don't know this man" but she ignored me and kept on walking. After this initial incident and seeing that the in flight staff were not interested in addressing this man's behavior, I put on my headphones and sunglasses and pretended to sleep. I could hear him issuing threats and swearing loudly. This went on for about 30 to 45 minutes (I was listening to a podcast and could hear him over the commentary) and then he again turned around in his seat and tried to touch me. At this point I panicked and grabbed my items and headed for the galley. I noticed that the lady in the seat next to me had vacated her seat and was having a concerned conversation with one of the flight attendants. I asked for the purser and a younger black fight attendant told me that "he was resting". I told her to get him and she turned to her counterpart and said "he's pissed off" as if I was over reacting to some sort of minor situation. The purser (Vinnie, who had been serving up doubles and high fives) arrived and told me that it was unlimited drinks in the premium cabin and there was nothing that he could do about that, and that they had cut him off after he started antagonizing me. I asked why it was that he would knowingly supply a passenger with over ten drinks, jeopardizing the wellbeing of other passengers, and he again responded that it was unlimited drinks in the premium cabin. The younger female flight attendant then told me that the cops would be waiting for the passenger on arrival - when in fact, the port police department was never notified, nor was the Norwegian"
Plus: "Clean planes, free wifi,"
Minus: "Departure delayed nearly an hour, for a flight that is only one hour long. No compensation for delay (such as a free snack). Disorganized boarding - might be better to organize by seat-row numbers"
Plus: "We like the automated self-check in for checked bags so you don't have to stand in long check in lines when you already have a boarding pass. we also like that the boarding process is fast and uncomplicated. Often planes are boarded from both ends."
Minus: "Norwegian charges for everything food related including coffee, so I didn't have anything ( and gave a neutral rating on that item)"
Plus: "The crew was great and the flight was comfortable."
Minus: "I believe it's an airport issue so I'm hesitant to put this but I was unable to check in until 2 hours prior to my flight. The rest of the party I was traveling with was on a different flight that left a bit sooner so I arrived with them at the airport only to be kept waiting as they were able to go through security upon arrival. Norwegian doesn't have a designated window or kiosk so I wasn't able to get any help on the matter."
Plus: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Minus: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Plus: "Trevlig personal"
Minus: "Vi köpte economy plus för att få mat, bagage och att bestämma plats. Vi fick ingen mat (förstår nu att man inte får det på kortresor, men det framgick inte alls under bokningen). Vi fick heller inte de platser vi bokade. Istället fick vi på både hem och ditvägen sitta längst bak vid toaletter som dessutom luktade urin till en grad jag inte varit med om på några andra flighter."
Plus: "Free Wifi"
Minus: "Full plane"
Plus: "Did not keep us informed of the delay and I was not offered anything to drink."
Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
Plus: "Plane on time, new plane, nice crew."
Minus: "Ability to move seats."
Plus: "Seats are ok but unable to recline"
Minus: "Keep up the good work"
Plus: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Minus: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Minus: "not charge me for carry on luggage"
Minus: "Gate announcement was only a few minutes before cut off!!"
Plus: "Boarding took forever and we were an hour late"
Minus: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Plus: "Nothing. Horrible experience overall, but what you pay is what you get."
Minus: "Pretty much everything..."
Plus: "Budget friendliness"
Plus: "We landed"
Minus: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Plus: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Minus: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Minus: "Space between the seats."
Minus: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Minus: "Seats are terrible."
Plus: "Everything went to plan and we were very happy"
Plus: "Staff cheerness"
Plus: "Service, smiling and attention to details."
Minus: "No kosher food."
Plus: "Got me to where I was going and the airline stewards were polite and helpful."
Minus: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Plus: "Good legroom and comfortable seats"
Plus: "The flight was overbooked so they took my wife of the flight"
Plus: "Nothing really"
Minus: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Minus: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Plus: "Plane new & in good condition"
Minus: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"
Plus: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Plus: "Space. Priority Boarding"
Minus: "Strong bad smell. One hour late for departure."
Plus: "Maybe the food selection and the price of it."
Minus: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Minus: "Very long queues at boating in Charleroi airport"
Minus: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Plus: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Minus: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Plus: "Cheap with early booking"
Minus: "No food, even free coffee."
Minus: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Plus: "Crew were friendly! The app for the journey is good."
Minus: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Minus: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Minus: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Plus: "Nice crew"
Minus: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Minus: "Crampt seats, mob to board the plane, hour delay with no reason given."
Minus: "Lots of hidden charges."
Plus: "Flight was on time unlike outward trip which was just under 2 hrs late"
Minus: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Plus: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Minus: "seats could be a bit more comfy"
Minus: "Long wait in line to get on the airplane, No bathroom availability!"
Minus: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Plus: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Plus: "Staff were friendly, when they weren't trying you charge you for everything"
Minus: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Plus: "Ombordstigning gick smidigt och trevlig personal."
Minus: "Alldeles för trångt och budgetsäten."
Plus: "On time."
Minus: "Nothing much."
Plus: "On time and a comfortable flight."
Minus: "Nothing comes to mind."
Två timmar försenat flyg, besättningen var arga
pga av en av våra resenärer var under 17 kunde hon inte checka in via nätet och när vi kom till flygplatsen måste vi betala för att få boarding kort, dåligt!!! Mycket försenat flyg och en person vid gaten, dåligt !!!
I mean, it's a Ryanair flight, so you know what you're going to get: Ads during the flight for, I'm not even sure what, raffle tickets? Paid food and drink options. Basic seats that don't recline. But also, friendly staff and inexpensive fairs. I know the bargain I'm making with Ryanair and it works for me.
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
Be more flexible and resonable in these crazy pandemic times ... the only thing that matters to you is money money money ... so sad and pathetic
Jag missade flygplanen fast jag hade 55 mint tills den flyger
Otroligt dålig flygbolag , dolda avgifter man var tvungen att betala på flygplatsen och väldigt osmidig ombordstigning. Rekommenderar verkligen inte ryanair
Plus: "I wasn’t even allowed to board because of their huge lack of knowledge And misscommunication"
Minus: "I wasn’t even allowed to board because of their huge lack of knowledge And misscommunication"
Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"
Plus: "Duktig besättning"
Minus: "Less time at the AirPort after landing"
Plus: "Very bad"
Minus: "Very bad"
Plus: "Personalen var mycket trevliga och snälla"
Plus: "never ever use this Momondo again"
Minus: "no customer service"
Plus: "It was ok. Nothing more. Crew was helpfull if needed"
Minus: "Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante..."
Plus: "Seats don't recline. Flights are always late."
Minus: "The crew can be nicer"
Plus: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Minus: "They must obey EU laws!"
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Minus: "Kommentar: åt ingen mat - underhållning"
Minus: "They need to stop changing the luggage options"
Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."
Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."
Plus: "The crew at the airport were clued up and took action when they knew the flight was going to be delayed. They ensured everyone was checked in for the flight and boardring passes checked before gathering everyone in the correct groups so we could board quickly. Pilot got us there ahead of schedule!"
Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"
Minus: "Never made the flight due to the previous flight being very late Eventhou that Norwegian sir that I will never use again lied about delay time , they said 50 min and ended up being 3 hours"
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Plus: "The flight was quick, customer service was good on the plane"
Minus: "Checking in online was a nightmare as the site kept freezing, there was a mix up with my priority and cabin baggage, I was told by the webchat team that this had gone through but not on my boarding pass, when I got the the airport the Ryanair staff were extremely rude to us, they sent us to the back of the queue I front of everyone and then told us we would have to pay to take our bags with us, they then had to be out on the hold. When we got back to Birmingham we then had to sit on the plane for around 15 minutes as there was not a slot for us. I spent hours of my 2 day break trying to sort check ins etc, I would never fly with Ryanair again."
Plus: "It was very confusing and I didn't find it helpful that you only had 3 lines that we sat in 2 only to be told to we just need our passport clarification that took 5 min. So we waited in line for 1 hour for nothing."
Minus: "The crew and staff where very nice."
Plus: "The crew and the timeliness of the flight."
Minus: "The level of comfort. Pretty terrible airplane seats, but are tolerable if you’re doing a short flight."
Minus: "Ryan Air have changed their online check in system with flights.Basically i was forced to pay for a seat spot on my return flight because they only allow 48 hour check in before flight if you dont purchase a seat. Because of the risk of not having access to print out my boarding pass when in Hungary while checking in there for the return part and that the app may not have worked on my phone it resulted in me paying additional fees or pay a larger sum to check in at Hungary airport. .Online check in should not be locked behind a paywell.This is dishonest business. The flight on the way delayed with no explanation and the company didnt bother to notify the airport of this and update the times on the boards or atleast a delayed notification at the airport. They tried to rush the boarding because of the fact they were delayed and boarded all passengers at same time in both priority and non priority queues which kind of defeats part of the purpose of those people paying the extra for priority boarding. Also this return journey of the flight was delayed too with no communication of a delayed take off. Despite the fact that Ryan Air claim to have the highest percentage of flights arrive on time i have yet to witness a single flight of theirs arrive on time which has me to believe the company is falsifying information on this record."
Plus: "By the time you were up it was on its wayndowm 40 mins"
Minus: "Flight was late by 1 hr"
Plus: "The plane didn't crash"
Minus: "Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water."
Minus: "I was charged an extra $141 because I did not check in on time. When you’re traveling the internet is not available at all time. I’m very disappointed with the service."
Minus: "Tutto in ritardo anche afumicino abblamo aspetato oiu di 2ore per le bagali.la partenza in ritardo,e poi abbuamo viaggiato piu di 4ore"
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Plus: "The flight crew were friendly when we finally got on the plane 3 hours late"
Minus: "3 hours late getting on the plane at Shannon and 45 mins waiting on tarmac waiting to be ready to disembark"
Plus: "We arrived alive"
Minus: "Checking in was torture. It was the airline version of "The Trial" with a Dutch Twist (no one in charge). Luckily (?) the plane turned out to be 45 minutes late, so the eternity it took to have the rookie who finally showed up to look blankly at her computer screen, apprently hoping it would receive Divine instructions on how to work her way through the ONE PERSON in line in front of us, in order to stamp our pre-printed boarding passes did not cause us to miss the last flight of the day from Amsterdam to Dublin. Now lets talk about the torture device that Ryanair uses as a passenger seat. . ."
Plus: "Low(ish) cost, no fuss actually made about baggage despite ludicrous amount of e-mails and instructions"
Minus: "Non-frills seats and boarding starts fairly late and then is a bit cumbersome."
Minus: "Flight was delayed"
Minus: "Long boarding process - mass confusion and aggravation. Lots of angry passengers because of baggage fees."
Plus: "Relatively inexpensive flight."
Minus: "Difficult to change anything with the reservation. 1.5 delay with no explanation, constant queuing and overall exhausting and unpleasant."
Plus: "Quick and easy boarding as Priority boarding paid for and much improved aircraft since last time I flew with them."
Minus: "Not a great choice of food for a 3hr plus flight but plenty of alcohol! :("
Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."
Minus: "Being delayed an lied too"
Plus: "Everything at this price!"