Hitta billiga flyg till Málaga

Plus: "Seating was good. Crew was good"
Minus: "Food could be better"

Plus: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."

Plus: "Crew was nice"
Minus: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Plus: "Some of the best airplane food I’ve had."

Plus: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Minus: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Plus: "The BUD-ZRH flight was on Swissair aircraft, not on Edelweiss or another low cost feeder airline. Over the years, I have flown both options, and while Edelweiss is a fine carrier, Swissair flights are still a cut above. Contributing to the positive experience was the friendly agent at check-in at BUD."

Plus: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Minus: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."

Plus: "Left on time. Quick flight."

Plus: "Tasty lunch with good service in business class. Modern comfortable plane."
Minus: "Flight delayed by a few minutes."

Plus: "Best flight for a long time. great service and entertainment."
Minus: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."

Plus: "the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding."
Minus: "One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication."

Plus: "Was good"

Plus: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Minus: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"

Plus: "Nice breakfast treat and chocolate is always appreciated"
Minus: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."

Plus: "The most difficult problem I have to deal with in airline transportation occurs when the fellow traveler in the seat in front of me decides to drop their seat back into my lap. The seats are so close together that when the seat in front of you is all the way back the following happens: 1. You can no longer view the monitor on the seat back. 2. You cannot eat or write from your tray top. 3. You have great difficulty getting out of your seat. 4. You have great difficulty keeping from severely injuring the occupant of that seat. The way to deal with this is to get out of your seat. Stand in front of the offending passenger and as politely as you can as him or her to refrain from dropping the seat back so far. But the airline should not put you in this situation."

Plus: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Minus: "Hmm!"

Plus: "Very good service"

Plus: "Chocolate"
Minus: "Staff not very friendly. Very small seat. Worn out plane."

Plus: "Left on time Crew friendly and helpful"
Minus: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Plus: "Just another flight, nothing special."

Plus: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Plus: "Courteous, welcoming crew. All good"
Minus: "No entertainment"

Plus: "Outstanding service. Friendly flight attendants."

Plus: "Great"

Plus: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Minus: "Very long time to board which resulted in flight leaving late"

Minus: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"

Plus: "Nothing"
Minus: "No tv's on each seat. Seats are. Dry thought and uncomfortable and snacks are terrible"

Plus: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."

Plus: "Best services."

Plus: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."

Plus: "Swiss Air was the best airline ever!"

Minus: "No me gusto . porque quando compre las pasajes con ustedes por la pagina me decia q estaba incluydo 1 maleta de 23 kg y otra de mano 8 kg. por el precio total pagado y cuando llegue ñas mañetas no estavam incluydas y tuve que pagalas. Yo ley las condiciones de mi pasaje y me daba exactamente esto que tenia derecho a las maletas. Grande falla de ustedes. ya no comprare mas con su compania K"

Plus: "Excellent boating procedure Friendly crew good service"
Minus: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Plus: "Everything."
Minus: "My flight was pleasant"

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "Flight attendants were sympathetic"
Minus: "The first flight was cancelled after we sat on the plane for over an hour. We all had to wait in line at the transfer desk. Then our second flight attempt- boarding was awful, total chaos. The flight was delayed because boarding was so long. Then once we landed late, there was an issue deboarding the flight with the stairs and we were stuck for 40 mins for this process."

Plus: "Chicken with polenta was better than most airplane meals."

Plus: "Crew let me sleep!"
Minus: "nothing to report since I slept!"

Minus: "We didn't had entertainment"

Plus: "Good people."
Minus: "Bad food."

Plus: "That I was going to Florence."
Minus: "This was the most uncomfortable flight I've ever experienced. The seats were so narrow, there was absolutely no legroom, and when the seat in front of me was reclined I had even less space. For an overnight flight, it was ridiculous. The planes for the short one hour trip from Zurich to Florence were more comfortable. The food was tasteless and very artificial in its appearance and taste. Inedible."

Plus: "Nice and friendly staff, good food and free wine"
Minus: "Everything was great!"

Plus: "Professional. On time. Attentive. Great movies. Overall great."
Minus: "Nothing"

Plus: "Entertainment was great. Staff and food was good as well"
Minus: "No room for legs"

Plus: "Courteous friendly staff everything went super smoothly!!!"
Minus: "Nothing"

Minus: "Friendly crew. Easy priority boarding. Regular economy cabin seats , quite uncomfortable due to narrow knee space, and "invasive" front reclining seat, that did nor allow for sitting and reading. High expense $100 US. fee for extra leg room is an absolute necessity. Shame on the Airline Industry standards!"

Minus: "seats not too comfortable, if seated right next to the toilet I should pay a lower fare!"

Plus: "Overall service was excellent and staff was courteous and helpful."
Minus: "None"

Plus: "Crew was very service oriented"
Minus: "Entree a bit "mushy""

Plus: "Crew was friendly, but dis not show Seating flexibility based on passengers spacing"

Minus: "The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Minus: "Better entertainment selection"

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Crew was attentive"
Minus: "We sat on the runway for an hour."

Plus: "The seat was good, and the crew was great."
Minus: "Boarding at the gate, and not having to take the bus."

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "seats were pretty comfortable"
Minus: "reading light didn't work. I wanted to read my book and it was impossible. ran out of choice in the final meal"

Plus: "Was a very smooth trip."
Minus: "The seat rows were so crammed together, you could hardly get out of your row."

Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."

Minus: "A bass blasting private event at the airport near Lufthansa gate"

Minus: "Food quality"

Minus: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Plus: "Ivht"

Minus: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."

Plus: "All good"
Minus: "Nothing"

Plus: "Friendly service, good food."
Minus: "A bit too cold."

Plus: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Minus: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Plus: "Good service, good IFE, smooth, great cabin crew, no complaints."

Plus: "We liked it all. Great flight!"
Minus: "The big layover but even that worked out well"

Minus: "Didn’t like the breakfast at all"

Minus: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Plus: "Pleasant cabin crew."
Minus: "DREADFUL seats for the price. Small, coffin-like affairs packed together like proverbial sardines. I can't believe there are still middle seats for this price on a modern wide body aircraft. I was on the inside and had to step over my neighbor. The food choices were so unappetizing that I opted not to eat. I usually fly SAS business class, and based on this experience with United, I will go straight back to SAS. They offer better service, better menu choices, and first class seating for the same price. Easy decision."

Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

Minus: "2 hours delay on a 1 hour flight."

Plus: "Great service from a super crew. On time."

Plus: "Made tight connection. Slept entire trip"

Plus: "The honesty of the staff and the constant updates"
Minus: "Flight was delayed and overall the flight wasn't comfortable."

Plus: "The flight was right in time and the crew was good."
Minus: "I couldn't get my phone to connect to the wifi."

Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"

Plus: "Crew are very polite and supportive!"

Plus: "Please continue to use newer, updated places."

Plus: "Loved the crew, much, much better than any American airline. Food was better than any American airline. Pleasant flight."
Minus: "My flight arrived late, and I nearly missed my connecting flight."

Plus: "Flight was on time. They served a light snack in spite of being a very short flight."
Minus: "I liked everything."

Plus: "Friendly staff, on-time flight, and an AMAZING LANDING into Munich. Kudos to the pilot and his team."
Minus: "N/A"

Plus: "It was on time :)"
Minus: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Plus: "Fast check in and boarding. Courteous service."
Minus: "I did not get te entree of my choice on one of the flights."

Plus: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Minus: "Plane was late to depart, missed connection in Frankfurt"

Plus: "I don't like anything"
Minus: "I don't like food crew members Bad odour flight"

Plus: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
Minus: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "very good service overall Gothenburg airport is great"
Minus: "such early flight!"

Plus: "Due to unforeseen circumstances, I needed assistance with boarding. I attempted to ask the check in agent at the boarding gate and she was extremely rude to me as well as other passengers. The assistant's behavior displayed annoyance and an unwillingness to assist passengers."

Minus: "Planet var trasigt"

Plus: "Had one passenger in a wheelchair and we had great help!"

Minus: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Plus: "The crew was very kind"

Plus: "Information sharing by pilots and crew. Economy class leg room is good."
Minus: "All good up to the level"

Minus: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Plus: "Crew good and seat OK but not exceptional for business class"
Minus: "Food was average - main course could have been better. Range of movies ok but not great"

Plus: "The crews were pretty great!"
Minus: "The regulating of the temperature."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "Yes"
Minus: "Everything was good"

Plus: "The aircraft"
Minus: "No overbooking next time!"

Plus: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Minus: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Minus: "Don’t be late"

Minus: "Travelled business class and was ace experience"

Plus: "Very friendly crew and on time with no problems."

Plus: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Minus: "Food quality was not so good."

Minus: "Staff rude and short"

Plus: "Friendly crew, upgraded seat was worthwhile"
Minus: "More snacks in between meals,"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Minus: "Need more leg room!!! Larger meals needed."

Plus: "Entertainment options."
Minus: "Service was poor, seat did not recline, and the food was terrible."

Minus: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Plus: "Boarding agent extra effort to improve my seating!"
Minus: "Food amount less than expected."

Plus: "Gaps between seats are very narrow."
Minus: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plus: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Minus: "I would have to dream something up."

Plus: "Nice crew pilot food and beverage"
Minus: "No wifi"

Minus: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plus: "Crew was very friendly. Nice that wine was served without charge."
Minus: "Announcements from the cockpit were hard to hear. Food has been better in past."

Plus: "The service"
Minus: "The seats"

Plus: "Staff very pleasant"
Minus: "Evening snack was not the greatest breakfast was pretty food"

Plus: "Crew was great, very nice"
Minus: "Not enough legroom"

Plus: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Minus: "No complaints about anything."

Minus: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plus: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Plus: "The attendants took great care of us. Super smooth flight."

Plus: "Wifi on Board"
Minus: "Nothing"

Minus: "Customer service"

Plus: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Minus: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Plus: "Nice crew; clean plane; decent dinner"
Minus: "No entertainment system; insufficient knee space"

Plus: "Sandwich was incredibly tasty (although not much filling)"
Minus: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Plus: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Minus: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plus: "Nothing"

Minus: "Bit cramped for space"

Minus: "Delayed!"

Plus: "Good flights. Good prices."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Service provided by the staff"
Minus: "The navigation of the entertainment system is not very friendly"

Plus: "Short-hop flight, fit for purpose."

Plus: "Easy Boarding"

Plus: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Plus: "That we didn’t crash"
Minus: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plus: "Nothing much"
Minus: "The stewardess was rude and super pushy. It reminded us an old times of Ryanair"

Plus: "Crew was sour."
Minus: "Crew could have been friendly."

Plus: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."

Plus: "Crew was amazing. Seat was better then usual."
Minus: "Don’t make us pay for our drinks."

Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."

Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."

Minus: "För kallt i kabinen. Ingen andra måltid."

Plus: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Minus: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."

Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"

Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"

Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."

Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"

Plus: "Everything"
Minus: "Not a thing"

Plus: "Nothing."
Minus: "Everything. Our flight was delayed from our departing city because the plane was leaking water on the floor and they had to send in a special cleaning crew to try to stop it. We were not given the seats we pre picked months before when buying the ticket. The ac was broken for the first half of the flight. Then, we missed our connecting flight because of the first delay. Once we got onto a new connecting flight, it was also delayed and once again, we missed our last connecting flight and are not making it to our final destination today."

Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."

Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."

Plus: "On time and clean airline."
Minus: "Not helpful with stroller. Wanted us to sign off that they were not responsible for if stroller broke while handling it. Insane. They said it “might “ to big even though they didn’t know what measurements would be too big. We’ve flown for the last 3 years with this stroller but different airlines and never heard of such thing. (Since it’s the smallest city mini double stroller there is and folds flat- super small!) first time we flew SAS all. We didn’t sign anything and gate checked it and all was fine but some incompetent crew at check in. Not very helpful finding seats with all four of us. Put us in different rows. Could work on their customer service for sure."

Minus: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Plus: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."

Plus: "Everyone I interacted with from SAS was very nice and very polite. Smooth, short flight. Bags came down pretty quickly. The coffee on the plane was better than in my hotel in Edinborough!"
Minus: "I didn't realize that even though I am an international traveler, I had to pay for baggage for this short flight. And since I didn't realize it, I didn't purchase it online, which doubled the price at the airport :-( also, and this is not the fault of the airline, the security line is ridiculously slow because at least 50% of the passengers get shunted to a single line because the screener saw something odd."

Minus: "Delay and poor information. Staff confused at check in..."

Minus: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Minus: "Placering av resesällskapet"

Minus: "Försening 1,5 timme"

Minus: "Mid day flight , no food or snack , how cheep will the airlines go?"

Plus: "No comment since very short flight."
Minus: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Plus: "Seats were comfortable. Nice crew very friendly and attentive"
Minus: "No in flight entertainment, but nice overall flight. Would do it again"

Plus: "Good service, pleasant staff."

Plus: "För många spanjorer"

Plus: "Jal is the best airline"
Minus: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."

Minus: "They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this."

Plus: "Nothing!"

Plus: "The flight attendants were pleasant. We received pillows and blankets and a bottle of water upon boarding. Dinner and a snack was served. The seats are comfortable."
Minus: "The snack was some kind of pickled vegetable strudel. I wish I could have had a choice of something else. I didn't like that for the whole we were only offered one complementary soft drink."

Plus: "Entertainment options"
Minus: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"

Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."

Plus: "Flight was on time and the crew was effcicient"
Minus: "My knees hit the sear in front of m before they recloined. No way to sleep."

Minus: "The flight was cancelled."

Plus: "Cheap, more than basic, and comfortable. No major complains."
Minus: "The o my thing that could be improved is a lrger selection of movies, and better food. Food is acerage compared to everything else."

Plus: "SAS plane, customer service and meals."

Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"

Plus: "De-planing"
Minus: "The screaming children. All. The. Yelling. Kids. Also it was an inferno in there. if it's a packed house and customers are standing in the aisles, do us a favor and crank the AC."

Plus: "People food"
Minus: "Seats small"

Plus: "Food, crew, entertainment"
Minus: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."

Plus: "It was a clean plane and entertainment was good."
Minus: "Crew wasn't nice unless you were Scandinavian. I asked questions about going into Stockholm for our long layover. How easy it was, etc. they were less than helpful. My daughter and I figured it out ourselves. Won't fly them on next trip. Air France or BA r better"

Plus: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."

Minus: "Mostly junk food"

Minus: "When we booked there was no mention of paying for the checked in luggage. When we showed up at the airport we were told to pay the inflated $75 for each bag. It was ironic since it was 6am flight and the plane was half empty. It left a bad taste for us and we are not sure if it was kayak fault or sas."

Minus: "Food"

Plus: "Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end."
Minus: "No food and no entertainment during the flight (which makes it similar to low cost flights)."

Plus: "A350, very comfortable and quiet. Good crew and pleasant flight"
Minus: "cabin temperature was a bit too high through the night."

Plus: "The crew was nice"
Minus: "We were boarding later than expected Which caused some stress with connection flight"

Minus: "Entertainment system very slow and did reset itself several times."

Plus: "Clean plane, comfy seat"
Minus: "Chaotic boarding"

Plus: "Clean, relative new plane"
Minus: "More than 90 min late "due to late incoming plane" which caused me trouble when swapping to an other flight on arrival"

Minus: "Just det här flyget var varmt och det saknades möjlighet att sätta på fläkt. Maten smakade ganska kemikaliskt."

Plus: "The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us."
Minus: "We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes."

Plus: "Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki"
Minus: "Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website..."

Plus: "reasonable leg room comfortable seat"
Minus: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Minus: "Inget att äta."

Plus: "I will recommend to my friends and families."

Minus: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."

Minus: "Arrival to destination with 7 hours delay."

Plus: "Excellent"

Minus: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"

Plus: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Minus: "I wish there was a bigger choice of classical music in the entertainment program."

Plus: "Good flight, on time, nice crew"

Minus: "The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant."

Plus: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Minus: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Plus: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Minus: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Plus: "the food provided under gluten-free food"

Plus: "Selection of many movie choices"
Minus: "Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait."

Plus: "Everyone was polite and helpful and did everything to make flight comfortable"
Minus: "Plane tiny and not very comfortable, but the flight time is pretty short so it is not bad overall"

Plus: "Boarding and de-boarding was quick"
Minus: "We had a very rude male flight attendant that argued with us when they didn't have a vegetarian meal for my wife even though we checked that box when buying our tickets. My wife ate two bread rolls for dinner before the next meal 7 hours later. Later, when the second meal was served, he muttered a smart assed reply to my wife after he handed her food to her. After that meal service he offered everyone coffee except us."

Plus: "We didn't make it to Helsinki so I can't say anything good!"
Minus: "Justfly.com screwed up on our reservation and failed to properly ticket our lap child. This caused us to not make the flight! Justfly.com hasn't done anything to rectify this issue!"

Minus: "See above"

Plus: "See above."
Minus: "See above"

Minus: "Crew wasn't attentive. Seats were small."

Plus: "They gave us a warm cloth to wash our hands and face at the beginning of the flight. There was a bottle of water there too. We were constantly offered various drinks, especially water. The staff was extremely friendly and each of the flight attendants spoke about 4 languages."
Minus: "The entertainment system wasn't the best I've seen as of late. It's not a big deal, but it would be nice if they updated it!"

Minus: "I ended up sitting in the last row although arrived at the airport early, but was placed on standby."

Plus: "Arrived ahead of time Crue"
Minus: "Sales on board"

Plus: "Crew was fine. Uncomfortable seats bearable for the short flight."

Plus: "The crew was friendly."
Minus: "The seats are cramped and the most uncomfortable I've ever sat on. An 8 hour red eye flight made it unbearable. The food is pretty terrible too. This is the last and only trip I'll be flying Finnair."

Plus: "Not much."
Minus: "Entertainment system did not work. Special meal was terrible. No toiletry bag for such a long flight. Btw I paid extra for a bad seat."

Minus: "I missed my flight from Chicago to Paris. Because I purchased it through Kayak instead of directly through Finnair or American Airlines, their 'hands were tied' and they could not reroute nor reschedule me. Not only that, but because I was not on the flight to Paris, my returning flights were automatically cancelled. While this is probably included in the fine print etc., I find it ridiculous. There should be a better alternative for people who miss their flights than forcing them to pay a lump sum that is higher than the original ticket price in order to reschedule their ticket. Moral of the story: BE VERY CAREFUL WHEN YOU BUY THROUGH KAYAK OR SIMILAR AGENCIES, BECAUSE THE CUSTOMER SERVICE IS ATROCIOUS."

Plus: "The flight attendant ruined my trip and experience3 with this airline."
Minus: "Twice I was passed up and overlooked for food and drink when they were being provided to all. The attendant said i needed to speak up if i wanted something and i pointed out i did and he said he would get me on the way back but never came back until he was picking up the empties. He said everyone else seemed to get served what was my problem and I pointed out the girl next to me was also skipped to which he turned around and never walked down my aisle again. Also, the lack of wiFi on this leg was a disappointment as it was available on the trip to Barcelona. That goes a long way to making the long trip more enjoyable."

Plus: "Nothing"
Minus: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."

Plus: "Finnair is always a pleasure and Helsinki is an attractive and well-run airport."

Plus: "It was relatively inexpensive. I didn't mind the food/"
Minus: "This flight was operated by BA. Seats were incredibly uncomfortable. When the guy in front of me reclined his head was practically in my lap. TV's were crappy and the in-flight selection was mediocre. In flights announcements were very loud through headphones."

Minus: "Passengers changing seats around."

Plus: "Food and service"
Minus: "Seats were very small"

Minus: "There was a very poor selection of movies to watch:( Last tim ei flew AA, and there was an absolutely huge choice . . . Would love to see that improved . . I think you have to cater for all tastes . . . and that definitely was not the case on my flight"

Plus: "Everything was top class!"

Plus: "N/A"
Minus: "Small uncomfortable airplane."

Plus: "Friendly flight crew made me feel very welcome . Food and drinks service was excellent, nice choices. Movie selection was vast."

Plus: "The flight was on time and all went as planned"
Minus: "The in flight service was average"

Minus: "Hi -- the flight was fine. A bit of turbulence and rocky but it was raining so it's understandable. The crew was nice, professional. The plan was actually delayed 1.5 hours. They sent a text message at 7:15 apparently but my phone was not on so I understand not receiving it. I also left for the airport around 7:15. I also received an email from Kayak at 7 am that said there was no delay so I didn't check to see if there would be any others. I never received an email from Kayak about the delay. I would just suggest making sure all the alerts I get are correct. I also receieved an email to check in 72 hours before the flight but it wouldn't let me on Finnair.com Maybe I was supposed to go to Open Skies. Thanks! Melodie"

Minus: "A lot of turbulence. Only paid food offerings. From gate took 10-15min bus drive to plane No entertainment"

Plus: "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Minus: "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."