Hitta billiga flyg till Marocko

Plus: "Nothing to like"
Minus: "No entertainment, un friendly crew, terrible food"

Plus: "The crew was so friendly"
Minus: "Everything is so smooth in my flight!"

Plus: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Minus: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("

Plus: "The crew was quite pleasant and friendly - very accomodating"
Minus: "Entertainment system is outdated, the food was only passable. The chocolate was nice"

Plus: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."

Minus: "First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA."

Plus: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Minus: "Our flight was delayed and the seats were narrrow."

Minus: "Having no entertainment in the flight"

Plus: "Left on time. Quick flight."

Plus: "Tasty lunch with good service in business class. Modern comfortable plane."
Minus: "Flight delayed by a few minutes."

Minus: "Lost baggage"

Plus: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Minus: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Minus: "2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap)."

Plus: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"

Plus: "Also poor this airline is overpriced"
Minus: "Long disorganized boarding process Old airplane"

Plus: "Everything"
Minus: "Nothing"

Plus: "The staff was polait"
Minus: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"

Plus: "General attitude of staff"

Plus: "Food was better than some other long-haul flights I’ve been on. Plane fairly clean and comfortable."
Minus: "Entertainment options more limited than Delta or Virgin, who I’ve usually flown intercontinental. Boarding in Zurich was a mess. No order to it and they didn’t start boarding until 20 minutes before takeoff. Nearly every intercontinental flight I’ve taken needs closed to 45-60 minutes to do a full board. Sure we made up the time in the air but the process to get on the plane was frustrating."

Plus: "Swiss took care of your mistake, booked on subsequent flight."
Minus: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Plus: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
Minus: "All of the above with the exception of crew & food comment."

Plus: "Food was good. Seats were comfortable."
Minus: "One of our seat back entertainment units did not work. The attendants tried to reset it twice, but it did not help."

Plus: "Comfort"
Minus: "Delay in BCN for an hour"

Plus: "Swiss' Zurich Airport Business lounge is the most comfortable I've experienced. The flight attendants were professional, courteous and very helpful. A very enjoyable flight experience in business class."

Plus: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minus: "The flight was an hour late, causing us to miss our connecting flight."

Plus: "The crew is rude"
Minus: "40 min delay"

Plus: "The crew was entertaining and pleasant. The flight was short and easy."

Plus: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."

Plus: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."

Plus: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Minus: "Not a big deal, but I missed the vents above the seats."

Plus: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Minus: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Plus: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Minus: "Not sure why loading is not by aisles, seems not that efficient"

Minus: "A gap between flights for 20 hours"

Plus: "It's fine no comment"

Plus: "Friendly and attentive staff, plenty of good food and beverages. Comfortable seats"
Minus: "There wasn't anything bad"

Plus: "Everything"

Plus: "The steward was friendly"
Minus: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "Quick boarding"
Minus: "Nothing"

Plus: "Chicken with polenta was better than most airplane meals."

Plus: "The crew was lovely."
Minus: "The seats were very cramped."

Plus: "Night flight. Food is fine."

Plus: "Smooth flight, friendly crew, nice food."
Minus: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."

Plus: "The entertainment consoles are great, plane is modern and clean, staff on board are very considerate and helpful. Flight left and landed on time and our luggage arrived intact. Everything that we paid for we got."
Minus: "The space between the seats is very small, and the seats recline very far, I found myself a bit too tall to fit in them comfortably, as even reclined my neighbors seat was nearly pressed against my nose. My much shorter girlfriend did not have this problem, and slept through the whole flight. SWISS only has one or two check in agents at LAX, and the wait was about 3hr to process the 300-odd passengers on our 777. I know they're only running a flight or two a day from LA, but I am sure there's a speedier and more efficient way to check us all in."

Plus: "Excellent flight staff and better than average airplane food."
Minus: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"

Plus: "Airline attendants were very polite and nice."
Minus: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Plus: "Nice and friendly staff, good food and free wine"
Minus: "Everything was great!"

Plus: "This flight was absolutely amazing the staff, boarding , food entertainment and comfort were highly delightful I would book again with Swiss Airlines in a heartbeat thank you so much kayak you are amazing"

Minus: "Unfortunately I didn't get my luggages in Florence. They arrived the day after."

Plus: "The customer service, the seats were comfortable and the food was great"

Plus: "In flight entertainment was definitely above average."
Minus: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."

Plus: "The seat & the food were better than I’d expected, and, of course, that’s a *big* part of the experience."
Minus: "I had to file a claim with Turkish because my new suitcase (not an expensive suitcase, but still) got seriously chewed up and is now unusable. At least it made it to the destination on time! And the contents were only slightly damaged. I will be happy if I get reimbursed for the suitcase."

Plus: "The food and the entertainment"
Minus: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Plus: "Excellent staff."
Minus: "Very cramped, even for economy."

Plus: "Excellent entertainment, great food, and very nice helpful Crew members!"
Minus: "Inconsiderate Loud passengers"

Minus: "No usb chargers on plane"

Minus: "The plane was too hot"

Plus: "Check in process, helpful ground crew and airplane"
Minus: "Comfort of seats are horrible for a trip so far, they need more cushion."

Plus: "Great food, live tv (watched 2 World Cup games), great service."
Minus: "Leg room in economy was a bit tight. I got a full cup of tea spilled on me by the air hostess by accident but they offered to change my seat. It was bumpy at the moment so I understood plus they were very polite and dealt with it professionally."

Plus: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Minus: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"

Minus: "Stanbul didn’t let my carrier go on board with me saying little big for cabin n lost that bag with my expensive handbags n jewels . Once I got Düsseldorf reported n they said no information regarding that bag in their system . I gave them the tag of that suitcase n waiting for it"

Plus: "The service, food,seats,crew,hot towel, slippers & more."
Minus: "Nothing. Everything was great!"

Plus: "Food, entertainment and service"
Minus: "narrow sitting space"

Plus: "World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments."
Minus: "Little bit quicker tray collection after meal."

Plus: "Plenty of options for entertainment. Enough room to be comfortable in economy."
Minus: "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."

Plus: "Everything was great, thank you for your service."
Minus: "NA"

Plus: "The crew - very helpful and friendly"
Minus: "The food was Ok...the rice was a bit hard The sound on the entertainment system was not clear"

Plus: "I was so impressed by every staff of Turkish Airlines.. I was very young when TWA. Was an elite airlines, with the flight attendants dress perfect.. it made me feel like I was flying first class...with this being my first time using Turkish airlines I actually will use them over the American Airlines; just because the way I was treated and how quickly someone was willing to assist anyone.... I say you are the best!"

Minus: "Na"

Plus: "Everything"

Plus: "Every thing"

Plus: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Minus: "Ok"

Plus: "Same"
Minus: "Same"

Plus: "Interior of the plane"
Minus: "Nothing"

Minus: "Same as above!"

Plus: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Minus: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Plus: "food is always good..crew too"
Minus: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"

Plus: "Fly in from New York"
Minus: "Connecting to the next flight. Is very poor. They need to improve more on the tune difference"

Plus: "The flight and in-flight services were good."
Minus: "Flight was delayed by 2 hours with minimum information and no apology. We missed our connecting flight and the ground staff in Istanbul was not very helpful. The people at the so called Welcome center/care point were fownright rude."

Plus: "Turkish Airlines has an excellent entertainment system"
Minus: "They used to have more legroom"

Minus: "Airline should advise during check in- especially on line check in there are no electronics on board. This caused significant delay and annoyance for about 100+ passengers"

Plus: "The food was good and the entertainment selection was good."
Minus: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."

Minus: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Plus: "It was a fine flight"
Minus: "Just in Istanbul the we got screened completely again at the termanal then at LAX CBP thought it would be good to hold us at the tarmac for almost an hour while they hunted and detained a kid"

Plus: "Service was ok"

Plus: "Good flight"

Plus: "When I find the restroom facility with water all over the floor and walls apparently used by a passenger to do a sponge bath. I notified the flight attendants and they immediately clean up the mess and restore the restroom to usable condition. I was very impressed with their attitude in a trying situation. Very cordial flight crew. The little travel kits were an added bonus. Having sandals on a 13 hour flight was a blessing instead of putting on shoes every time you have to to to the WC."
Minus: "The 45 minute wait on the tarmac before take off. It was quite hot in the cabin with no air circulation. And no information from the cockpit as to when takeoff will be."

Plus: "Seating could be wider."
Minus: "Seating."

Plus: "My overall experience with Turkish Air was a pleasant one from the time we boarded until we landed. The crew was nice and very accommodating. The food was very good and warm."
Minus: "On the way over, it was perfect, but on the way back, the plane experienced an issue with the air conditioning system. It was very hot for 10 straight hours!"

Plus: "Flights attendants very nice, offered full meal if hungry"
Minus: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Plus: "The food was delicious. I have never had better airplane food. The movies were super new and interesting. I did not have time in the 11 hours of flying to watch all the movies I wanted to. The flight was also incredibly smooth."
Minus: "There were a few small things that could have been better (Which I'll mention), but the worst thing about the flight was the airport. Ataturk Airport is a mess. After the attempted coup, they really upped security, forcing all international flights to go through a second security screening after transferring from another airport. It's understandable but the line moved at a molasses-like speed when I had only 25 minutes to make my connecting flight. The security personnel were rude, as well. Also, when I went to make my connecting gate in Cairo, there was no one at the gate after the required boarding time (Because security had held us up), forcing some of us to board the plane without having anyone to show us onto the plane (Very scary). The flight boarding was chaotic, and no announcements were made about what we were supposed to do. Besides the lack of boarding gates, the only other serious complaint I had against Turkish Airlines (Because it really was great overall) was that the pilots and flight attendants were very hard to understand. I have taught ESL for the past 5 years, and I still had a hard time as an American understanding their English. Also, they frequently didn't understand or misunderstood questions that I would ask them. I've never had a hard time understanding flight attendants on an international flight, but I only understood about 20% of what anyone said over the loud speaker in the plane. And it's nice to be able to understand when the pilot says, "We are experiencing some turbulence and would like everyone to buckle their seatbelts until it passes." Two small things remain: 1. The bathroom trash cans were full on every flight (A small thing but makes everything feel "trashy"). 2. The flight attendants seemed unhappy, and they definitely seemed unhappy to be serving us. I can only assume they are that way because they aren't treated particularly well by their bosses."

Plus: "that we got to check in 2 bags"
Minus: "-lost one of my bags"

Plus: "Everything"
Minus: "Nothing"

Plus: "Crew was nice and friendly."
Minus: "Food was not very good."

Plus: "The seats were actually comfy in economy. My layover was cheery at the Istanbul Airport."
Minus: "You cant be worried too much about time...had a tight connection = detached from luggage. Fixed the next day."

Plus: "food and entertainment"
Minus: "Couldn't find the reclining in seats"

Plus: "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"

Minus: "The lack of leg room in the huge plane"

Plus: "Liked everything about the airline - great service."

Minus: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Minus: "We did not take this flight, as we missed our connection due to gate changes & technical delay in Venice"

Plus: "There was nothing to like."
Minus: "The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot"

Plus: "crew"
Minus: "Frankfurt Lufthansa ground staff gave us bad advise and sent us on a 2 mile walk for nothing."

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Plus: "n"
Minus: "n"

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Minus: "All great"

Plus: "This was our return flight back to the US much better then going to Europe!"
Minus: "The only thing i wish all airlines would consider is to give us regular folks more room(space) not just the rich people in business or first class! On a 10+hr flight it is well needed!"

Plus: "I have never been treated so poorly by counter people in my life!"
Minus: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"

Plus: "Comfy, good food and crew"
Minus: "Very disorganized boarding"

Plus: "The crew was really nice"
Minus: "The flight was delayed, there was no TV or any other entertainment"

Minus: "Everything was good except that I thought I booked a flight with the first checked item free which turned out not to be the case. If I had factored in paying for suitcases I would have booked something else."

Plus: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Minus: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."

Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."

Minus: "Missed so there was none Spent night in Minic"

Minus: "Didn’t like the breakfast at all"

Plus: "I liked the food and the election of entertainment. I’m"

Plus: "Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane."

Plus: "Crew is very friendly, seats are extremely comfortable and good room overall, comfortable flight."
Minus: "Hi, To be honest, it was embarrassing to serve that dish on such a major airline. Chicken with bbq sauce and corn or something like that. Was distasteful I couldn’t take more than 2 small bites."

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

Plus: "Good snacks"

Plus: "The staff was kind and friendly (which always is the case with Lufthansa!). I felt like more than just a passenger but as a cared for customer."
Minus: "The premium economy seats, while more spacious, were not much more comfortable. They reclined to the point that it was awkward when using the leg rest. Would be better if the leg rest could raise a little higher.."

Plus: "Great service and food!"
Minus: "I didn't like sitting in the middle cause it was hard to sleep and go to bathroom"

Minus: "2 hours delay on a 1 hour flight."

Minus: "they called for boarding and all the signs said the flight was boarding and yet we stood there for a good 20 minutes before they actually started boarding the flight, but other than that, flight and crew were great!"

Plus: "The whole flight crew was so polite."

Plus: "The honesty of the staff and the constant updates"
Minus: "Flight was delayed and overall the flight wasn't comfortable."

Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"

Minus: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Plus: "Timeliness. Service aboard the flight was great"
Minus: "The seats were too close together. Not enough room to move around"

Plus: "Upgrade!"
Minus: "Boarding a blitz chaotic"

Plus: "Crew nice. Clean aircraft. Flight smooth, arrived to destination 40 min earlier. Nothing to complain except I wish there was more room for legs . Food okish, coffee / tea were good, tomato juice not good, did not try the wines. Biggest disappointed was the breakfast in quality only carbs : muffin, granola bar and tiny fruit salad where most of the fruit was frozen. But these are small things, overall a very good flight, I will definitely fly again with them. I watched a couple of movies released this year that I wanted to see. Good job Lufthansa!"

Plus: "Loved the clean, bright, new airplane. Loved having a few empty seats to spread out."
Minus: "Wish economy seats had power outlets to charge phones and tablets."

Plus: "Efficient boarding. On time departure."

Minus: "Food was served burning hot, and nobody came over to collect the trays in for minutes"

Plus: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."

Minus: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."

Plus: "I don't like anything"
Minus: "I don't like food crew members Bad odour flight"

Plus: "The crew was great. The flying by pilots was great. The seats were ok."
Minus: "The selection of movies, documentaries and news was very poor, from my perspective. Typically, when I fly from Europe with other airlines, I have no problem finding something I would want to watch during the entire flight. On LH, I couldn't find a single movie I cared to watch. I watched a documentary. I tried to watch live news, but it was often unavailable."

Plus: "everything"
Minus: "none"

Plus: "see above"
Minus: "see above"

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "very good service overall Gothenburg airport is great"
Minus: "such early flight!"

Minus: "Planet var trasigt"

Plus: "Yes, Very good"

Minus: "Very nice crew and great food"

Plus: "The plane size & comfort was excellent. The staff were very friendly"
Minus: "N/A"

Minus: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "Excellent crew, good food & movie selection."

Plus: "The crew was amazing, flight on schedule and good entertainment."
Minus: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plus: "Great plane and staff"
Minus: "Delayed"

Plus: "The crew"
Minus: "Seat comfort"

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Crew was great and professional."
Minus: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plus: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Minus: "If I knew how to recline my seat earlier. I did try several times"

Plus: "Crew was nice and friendly"
Minus: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Minus: "Long haul flight made pleasant by KLM"

Plus: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Minus: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Minus: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plus: "The crew was amazing and the food was great."
Minus: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Minus: "Lost all our bags so couldn’t ski"

Minus: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Minus: "No reading light in my seat..."

Minus: "Turn the lights on early making it hard to sleep"

Minus: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plus: "The crew was really friendly."
Minus: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Minus: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Minus: "Our lougage did not arrive"

Plus: "Staff very pleasant"
Minus: "Evening snack was not the greatest breakfast was pretty food"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "The seats seemed to have more space on this plane which was nice."
Minus: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Minus: "Boarding was confusing and disorganized"

Plus: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Minus: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Plus: "Entertainment"
Minus: "Food and one bathroom out of service makes an awful flight"

Plus: "Food was just fine, movie selection very good"
Minus: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plus: "Very friendly crew"

Plus: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Minus: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Plus: "Helpful and smiling cabin crew."

Plus: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Minus: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Minus: "Nothing!"

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Plus: "Arriving more or less on time"
Minus: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Plus: "Flight was efficient enough and staff were friendly."
Minus: "It was delayed quite a bit and more on-time updates would have been appeciated."

Plus: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Minus: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plus: "Crew was friendly, and the food was better than the usual KLM fare."
Minus: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Plus: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Minus: "See above"

Plus: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Minus: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Minus: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Minus: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Minus: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Plus: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Plus: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Minus: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Plus: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Minus: "Advertised October Pink products but did not have them for breast cancer support"

Plus: "Seats are comfortable on Business Class. Service is good"
Minus: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Plus: "Åkte buissness class och allt var perfekt!"

Plus: "Everything! The service was exceptional!"

Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"

Minus: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Minus: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Minus: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Plus: "Flight was on time."
Minus: "In flight complimentary food and drink service could have been better."

Plus: "Average crew. Average seat."
Minus: "They could have controlled screening babies better. They just let them scream....."

Minus: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Plus: "The cue lines per zone are a brilliant idea!"
Minus: "An explanation to passengers as to why there was a backup between the gate and the plane."

Minus: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Minus: "wine selection divider between seats"

Plus: "On time, staff was nice."
Minus: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Plus: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Minus: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Minus: "Arrived 5 hours late"

Minus: "Missed the flight due to late landing from earlier connection"

Minus: "they lost our luggage very inconvenient"

Plus: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Minus: "Tiny uncomfortable seats."

Plus: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Plus: "Nothing."
Minus: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Plus: "The staff was very nice and friendly"
Minus: "One hour delay without any information on embarking and another hour in the plane before departure"

Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."

Plus: "Very good male crew member. Pilot genuinely apologetic for the delay."
Minus: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Plus: "Absolutely everything perfect."
Minus: "Through my own fault I ordered a different seat instead of window seat. :)"

Plus: "nice drink selection on board flights"
Minus: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Plus: "Fine for a 45-50 minute regional flight."
Minus: "Wouldn’t be great for long-haul flights."

Plus: "Free snack and drinks. Good service."

Minus: "The room between seats is unbearable."

Plus: "The food, the service and everything else is fine, quite good."
Minus: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Plus: "Flight was only 50% full. Room to spread out."
Minus: "Leg room cramp. Flight arrived late as a result missed connection home."

Plus: "Good boarding procedure."
Minus: "Nothing much to add for a short journey."

Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"

Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"

Plus: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Minus: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

Plus: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Minus: "Bottom seat cushions could be a little more comfortable ."

Minus: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Plus: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Minus: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Plus: "Lovely crew, clean toilets"
Minus: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Plus: "The boarding process was smooth and the crew friendly. Flight ran on time."
Minus: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Plus: "The flight crew and flights itself were great."
Minus: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Plus: "Food, drinks, and general service on board were all very nice"
Minus: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Plus: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Minus: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."