Hitta billiga flyg till Kroatien

"Professionally from a to b."

Plus: "The crew was friendly and helpful."
Minus: "The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too."

Plus: "Convenience"

Plus: "Very comfortable overall"
Minus: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."

Minus: "It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally."

Plus: "The crews are always awesome. The food great especially since they always have cherry juice, my favorite!"
Minus: "The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way."

Plus: "The food and the fast and efficient customer service."
Minus: "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."

Minus: "Flight delayed missed connection lost bag"

Plus: "Leg room"
Minus: "I was served Butter chicken after confirming with the flight attendant whether it was an ASIAN VEG MEAL which I had requested. On being confronted about the issue, the flight attendant gave a cold response saying they were out of asian veg meals. One of the worse airlines and should not be a part of Star Alliance."

Minus: "Food. Lack of vegetarian options in 2nd leg."

Plus: "Airplane was clean, well-stocked with blankets and pillows, good in-flight entertainment. Staff was friendly and the flight was not crowded which made for a more comfortable experience."
Minus: "Limited meal options for someone with food allergies."

Minus: "The plane was too hot"

Plus: "I love the small thoughtful things such as entertainment, ear buds and meals."
Minus: "Everything was great"

Plus: "The food and the entertainment was excellent!"
Minus: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Plus: "On time. Really fast the check in. Nice crew. Confortable."

Plus: "We loved everything about our flight, plane was so quiet and service was amazing"

Plus: "The food was such a treat! Fresh and delicious. Bathrooms very clean for such a large flight"

Plus: "Everything"

Minus: "nothing"

Plus: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"

Minus: "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."

Plus: "The WIFI was very strong and condition of the aircraft"

Plus: "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Minus: "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."

Plus: "Ground & air crew was very nice on all steps."
Minus: "."

Plus: "Boarding , cabin crew , updated entertainment facilities and Ford's served are excellent."
Minus: "Space between seats is not appropriate for comfortable travel."

Plus: "They run a quality airline, inexpensive and a lot of direct flights to a lot of locations."
Minus: "This flight was a terrible experience and the longest day of my life!! That having been said, Turkish airlines had little control over most of it. I could tell the staff was just as tired of the long day as I was, but they held it together and performed adequately. I thought we were all going to die on the landing! I don't know what happened, but I was waiting any moment for the 777 to just roll and go up in flames! It took 1 hour and a half to get our checked bags. Don't know if there is a way to speed that up, but it was the icing on the cake after having spent 16 hours on the plane."

Plus: "Very helpful crew. Entertainment choices of movies, tv, music was excellent. Got on and off the plane quickly which was very appreciated."
Minus: "Seats were stiff-too upright to get comfortable for a long flight."

Plus: "The service was impeccable!"
Minus: "Nothing"

Minus: "Wheel chair flyers should get first assistant"

Minus: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."

Plus: "Food and drinks,"
Minus: "No USB outlets."

Plus: "Crew was top notch , food was great, loved the hot towels you get to freshen ourselves with, crew friendly and very patient. Loved that flight wasn't full and the three of us could spread out and be as comfy as possible."
Minus: "Very late 1.5 hours leaving JFK on way to Istanbul causing us to miss our connecting flight to Tel Aviv. Arriving almost 2.5 later in the evening."

Plus: "Crew and entertainment were okay."
Minus: "Less than 20 minutes to catch this plane because of delays. The flight was longer than scheduled because of delays on the airline side and US customs limited processing capability. I felt really tired when I got out of LAX."

Plus: "Overall everything was good"

Plus: "Very Nice"

Minus: "Cramped seating"

Minus: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Plus: "Pleasant crew, great quality service, good food."
Minus: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."

Plus: "Nothing, just the price"
Minus: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Plus: "Everything on the plane was great."
Minus: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Plus: "Turkish Airlines has some of the best amenities of any airline: great meals (and often), clean planes, plus two free checked bags for flights between Middle East and USA."
Minus: "The plane was overbooked with MANY seats having been doubly assigned. After more than half an hour we were given a new seat assignment (in first class! Business class had already been filled with other double bookings!). They did their best to accommodate everyone though and the remainder of the flight was very pleasant."

Plus: "The food was delicious. I have never had better airplane food. The movies were super new and interesting. I did not have time in the 11 hours of flying to watch all the movies I wanted to. The flight was also incredibly smooth."
Minus: "There were a few small things that could have been better (Which I'll mention), but the worst thing about the flight was the airport. Ataturk Airport is a mess. After the attempted coup, they really upped security, forcing all international flights to go through a second security screening after transferring from another airport. It's understandable but the line moved at a molasses-like speed when I had only 25 minutes to make my connecting flight. The security personnel were rude, as well. Also, when I went to make my connecting gate in Cairo, there was no one at the gate after the required boarding time (Because security had held us up), forcing some of us to board the plane without having anyone to show us onto the plane (Very scary). The flight boarding was chaotic, and no announcements were made about what we were supposed to do. Besides the lack of boarding gates, the only other serious complaint I had against Turkish Airlines (Because it really was great overall) was that the pilots and flight attendants were very hard to understand. I have taught ESL for the past 5 years, and I still had a hard time as an American understanding their English. Also, they frequently didn't understand or misunderstood questions that I would ask them. I've never had a hard time understanding flight attendants on an international flight, but I only understood about 20% of what anyone said over the loud speaker in the plane. And it's nice to be able to understand when the pilot says, "We are experiencing some turbulence and would like everyone to buckle their seatbelts until it passes." Two small things remain: 1. The bathroom trash cans were full on every flight (A small thing but makes everything feel "trashy"). 2. The flight attendants seemed unhappy, and they definitely seemed unhappy to be serving us. I can only assume they are that way because they aren't treated particularly well by their bosses."

Plus: "Nothing"
Minus: "Got lucky to be alive after the flight"

Plus: "Boarding was smooth enough and the flight seemed fast considering."
Minus: "My seat tv and headphones did not work, and I had to ask several times for assistance. They ran out of the food I could eat, and there was a child kicking the seat behind me 70% of the 11 hour flight. My seat was broken and would not stay reclined. The flight attendants were not attentive. I pressed the button a few times (to get assistance with the broken items, and no one came. The 11hour flight was more like being in a shopping mall for 11 hours, people getting up and walking everywhere, talking in the aisles-I understand the children crying-but kicking other peopmes seats is unacceptable and the flight staff should address that if their training allows."

Plus: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"

Plus: "Efficient and on time. Part of Star Alliance. Much better than any domestic USA or low cost European airline."
Minus: "Nothing negative"

Plus: "Crew was nice and friendly."
Minus: "Food was not very good."

Plus: "I didn't eat the food because I have dietary restrictions but it looked decent."

Plus: "It was punctual, comfortable, entertaining food and environment, and informative. I am an old civil aviation manager and I used many airlines. This trip is distinguished."
Minus: "Nothing."

"en väldigt dålig ombordstigning. Alla skulle vänta på alla och en som organiserade ombordstigningen som inte kunde använda mikrofonen. Var väldigt mycket otydligheter och alla grymtade bak i kön."

"ombordstigningen är ju väldigt komplicerad och inte speciellt effektivt. Har de gott om tid är det ok men inte annars"

Plus: "Loved this flight, crew was amazing!"

Plus: "Friendly and great service. Flight attendants like their job. Food was good. Flight on time"
Minus: "More legroom"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Minus: "Seats can be better."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Crew was amazing."
Minus: "Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "The plane looked new and clean. The TVs worked well (as opposed to our first flight) and kept our family entertained. The kids meal was prepared in an appealing way for my kids (even though the kids didn't like it some of it - but they tried everything!)."
Minus: "We had a great experience. No issues."

Plus: "Short flight, left and arrived on time."

Plus: "We landed safely. I like the A380."
Minus: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plus: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Plus: "Not much compare to other airlines"
Minus: "Food!"

Plus: "The flight was on time."
Minus: "One of the flight attendance made hand gestures indicating eating when I asked him to repeat the dinner choices. That was very rude."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "The crew was great and the snacks provided were delicious!"
Minus: "The plane felt slightly outdated and was pretty loud the first part of the flight"

Minus: "The comfort and the food"

Plus: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Minus: "Perhaps meals. Maybe more options."

Plus: "Crew"
Minus: "All was fine"

Plus: "Our flight was delayed in Italy and I was worried I would miss the connecting flights to the US. But not to worry Lufthansa waited for our flight and got our luggage on board as well. The food was outstanding."
Minus: "That we could not by-pass the German passport check and go right to the next flight and check out passports only ones."

Plus: "Efficient, on time."
Minus: "Cost for wifi"

Plus: "Superb flight attendants"

Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."

Plus: "Timeliness, crew, and almost every aspect of the flight"
Minus: "Boarding process was very diorganized!"

Minus: "Didn’t like the breakfast at all"

Plus: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Minus: "Actually, nothing!"

Plus: "The staff was good to me when I became ill on the flight with a migraine."
Minus: "When I paid for my seat in advance it said I had an exit row, but when I got on the flight it was not. The food was also horrible."

Plus: "I can say with confidence; there was nothing that was good. Wait, the bathrooms were nice."
Minus: "The food was horrible, the staff was rude, my flight was delayed 4 and a half hours, the plane was so hot I felt like I was going to pass out, the seats are way too small and too close to each other."

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

Plus: "Was great,on time,no issues,they send me the flight connection gate on my email.*****"

Minus: "No space, no entertainment. Yuck!"

Plus: "Slept like a baby with no interruptions."

Minus: "2 hours delay on a 1 hour flight."

Minus: "Three pieces of luggage two got to my destination two and a half days which means I had to purchase cloths to wear and personal items. The third piece of luggage was three and a half days late. Which is was are Christmas presents were delivered late afternoon. There wasn’t any compensation for the inconvenience of having to change of plans of staying around the house waiting for luggage when we paid for hotel rooms and we didn’t get a refund on our trip we couldn’t take. When we knew flights from Frankfurt to München ran daily. Very disappointed. Byron becker we flew from Florida Orlando fo Munich Germany and paid a high price for traveling. Also we were bumped three times fro, Frankfurt to. Much each time on standby. Very disappointed. Sorry but this is the truth."

Plus: "Great crew, smooth boarding. The dinner was fine, salmon on rice, salad, cheese and desert, of good quality when compared to typical airline food. The breakfast was ok, fruit, muffin and ok cereal bar, too carb-heavy though. The entertainment offered my options. I particularely enjoyed the "Deep-Sleep" relaxation audios which indeed helped me to get some shut-eye during the overnight flight that left the East Coast late afternoon."
Minus: "The comfort in the economy class is mediocre at best. We had more space on the inner-German connection, see next review, than the international flight. The beverage service was skimpy. Flight arrived Dusseldorf on time and then spend 20 minutes on the ground, waiting for a gate, resulting in a scramble to reach our connection."

Minus: "No language options on tv besides english."

Plus: "Friendly crew, smooth flight, always offering water."
Minus: "I was hungry in this flight. I felt the choice of food was small and have never been on a 10 hr+ flight and felt hungry. I'm glad I brought my own snacks with me."

Minus: "Flight was delayed"

Plus: "The honesty of the staff and the constant updates"
Minus: "Flight was delayed and overall the flight wasn't comfortable."

Plus: "I always enjoy flights on Lufthansa. Very professional and nice crews."
Minus: "More movie options would be good."

Plus: "Nice flight"

Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"

Plus: "I LOVED the Crew. Exceptional! Polite, accommodating, kind, friendly. Just wonderful. The food was pretty good too! The entertainment was great. I loved that the toilets were in a separate area downstairs! The flight was overall pretty comfortable. The cabin temperature was also great, not the freezing temperature found on American planes. Thank you LUFTHANSA!!!"
Minus: "The flight was late boarding and late arriving in Munich. I had a connecting flight to make and that was a harrowing experience. I had no precedence offers the other passengers in deplaning. I was given no help in making my connecting flight. I had to queue up for border control. I had to go up and down numerous escalators. I was stopped by a policeman asking for papers which I had already given to border control. I had to take a train and change terminals. My connecting flight was departing from the farthest gate possible in the terminal. I was running the entire time, and I barely made it. Had I not been running, I would have missed my connection."

Plus: "Great overall experience oafter some years of absence using other major carriers"
Minus: "All bathroom downstairs, crammed stairs long long waiting , no room to wait for your turn"

Plus: "I don't like anything"
Minus: "I don't like food crew members Bad odour flight"

Plus: "Flight was on time and uneventful. Plane was a bit cool and most passengers were required to put their jackets back on. No complaints otherwise."
Minus: "Newark is not my preferred airport. We had to leave secure area between flights. Upon reentry, security stations were undermanned and wait times were long."

Plus: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Minus: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."

Minus: "Everything"

Minus: "The 34 minute flight was delayed by almost 2 hours."

Plus: "Nothing"
Minus: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Minus: "Äta en muffins"

Minus: "Seats very hard and uncomfortable in economy"

Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Plus: "Good experience, service was good, and attendants were courteous"

Plus: "Service was outstanding!"

Plus: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Minus: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."

Plus: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Minus: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Minus: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Minus: "We are late only 25 min (50% of flight - 50 min)"

Minus: "Delay...."

Plus: "Plane, pilots and the leader of the crew"
Minus: "The flight attendant in the back needs to be more educated"

Plus: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
Minus: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."

Plus: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Minus: "I really can’t think of anything I didn’t like!"

Minus: "Can’t like it if you missed it!!"

Plus: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Minus: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"

Minus: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Plus: "A bit more leg and knee room."
Minus: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Plus: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Minus: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Plus: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Minus: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Plus: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Minus: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Plus: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Plus: "The crew were so kind!"

Plus: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Minus: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Plus: "Flight Attendants super friendly as well as ground staff in Salzburg."
Minus: "Seats a little tight."

Plus: "The direct flight' and the comfortable seat"

Plus: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."

Minus: "Long transit more than 12H without free accommodation nor meals"

Plus: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Minus: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

Minus: "The seats were uncomfortable."

Plus: "On time, smooth flight."
Minus: "Boarding area cramped, all classes and rows boarded at same time."

Minus: "seats too cramped"

Minus: "Behavior of AA"

Plus: "Staff was friendly and the flight was pleasant."

Plus: "Everything was fine - short flight"

Minus: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Minus: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

Plus: "in this case, nothing"
Minus: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Plus: "It was pleasant all around"

Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."

Minus: "No soap in the toilets"

Plus: "Their first class looked very comfy"

Minus: "We were stuck on the ground at London for what seems like ages."

Plus: "All"
Minus: "0"

Plus: "The company that not give us what lthay have to after we lost our tour at Berlin"

Minus: "We got double charged for bags."

Plus: "Crew was great, on time flight, clean plane."
Minus: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Minus: "Friendlier crews"

Plus: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Minus: "Nothing"

Minus: "Klm is the best, even on a 40min they served small breakfast."

Plus: "The crew was professional & friendly"
Minus: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Minus: "All of the less than good, obvious!"

Plus: "Flight arrived on time"
Minus: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "very nice crew"
Minus: "my baggage was lost"

Minus: "Travelled business class and was ace experience"

Minus: "Flight got delayed 30 minutes"

Plus: "Crew were great"
Minus: "Refreshments"

Plus: "Nice staff and no delay"
Minus: "Instead of crisps maybe a bit of cheese or crackers"

Minus: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plus: "Seat was good"
Minus: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Minus: "Boarding was very slow."

Plus: "Food, entertainment and crew was exceptionally friendly."
Minus: "Seats not great for such a long flight."

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Minus: "Pay attention to passengers."

Plus: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plus: "quick/efficient boarding - good staff - good food - easy flight !"
Minus: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Plus: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plus: "yes"
Minus: "not really"

Minus: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Plus: "Nice crew pilot food and beverage"
Minus: "No wifi"

Plus: "The flight was perfect! Great food,movies and I even got to sleep !"
Minus: "All was well!"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "Everything was clean and well organized."
Minus: "The flight was delayed 1 1/2 hours."

Plus: "Good entertainment options. Nice flight attendants"
Minus: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plus: "Everything excellent. Comfortable seats in business."

Plus: "Wifi on Board"
Minus: "Nothing"

Plus: "Really friendly staff. Great service"

Plus: "Food was good and crew members were very nice"
Minus: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Minus: "Delayed!"

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Service provided by the staff"
Minus: "The navigation of the entertainment system is not very friendly"

Plus: "Got to Amsterdam on time and everything was great including the staff"

Plus: "Cabin Crew was awesome."
Minus: "Entertainment System was not working and no Non-veg food option in flight."

Plus: "Ground staff at Manchester very helpful"
Minus: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Minus: "Two hours delay in the start."

Plus: "The included snacks and the seats."
Minus: "Nothing."

Plus: "Loved the service...everything was excellent"
Minus: "The bus class seat was a bit narrow at the feet"

Plus: "Everything. Staff incredible."

Plus: "Eveything is well arranged"
Minus: "Nothing"

Minus: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plus: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Plus: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Minus: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plus: "Good and plenty of food available."
Minus: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Plus: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Minus: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

"The trip was smooth and the service was excellent."

Plus: "This is outrageous how you ask me to rate a flight I couldn’t take to my destination. And you refuse to refund me or even grant me a voucher. How dare you ask me to rate your fucking service?"
Minus: "This is my first time using Fucking Kayak and will be my last time ever because you stole my money and I didn’t get to fly to my destination."

Plus: "No complaints."

Plus: "Competent crew"
Minus: "Flight was badly delayed."

Minus: "My connecting flight was late and it was confusing where I needed to go from customs to catch my next flight. More info available on the app would have been helpful"

Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."

Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."

Minus: "För kallt i kabinen. Ingen andra måltid."

Minus: "The food offering"

Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."

Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"

Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"

Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."

Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"

Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."

Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."

Plus: "Crew and food were amazing!"

Plus: "The food was great and the staff were excellent."
Minus: "The entertainment selection was limited and there were no live channels - just prerecorded content"

Minus: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Minus: "Placering av resesällskapet"

Plus: "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."

Minus: "Försening 1,5 timme"

Plus: "The food and entertainment on board is great. I was very pleased with how they organized the checking of bags and the fact I picked it up at my final destination without any issues and right on time."
Minus: "Some of the staff at the check in desks can be very rude. Also, on my initial flight, they closed the check-in early and left many of us stranded without knowing who to talk to and how to manage to get on the plane. When someone from SAS finally came, I was told I would be escorted through security and most into the plane but then the "manager" or whoever was in charge denied it. The plane did not leave for another our and instead of arguing with the costumers they could have just helped us get on the plane. It was unfair of them to close the check in desks early and on top of that to catch a plane the next day they wanted to charge and exorbitant fee. I Wii never fly SAS again."

Plus: "Staff efficient."
Minus: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."

Plus: "on time polite staff comfortable flights with free coffee"
Minus: "charging for bags"

Minus: "The seats were very uncomfortable"

Plus: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Minus: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."

Minus: "Only one free soda. Beer and wine for a fee."

Plus: "Pleasant crew"
Minus: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Plus: "För många spanjorer"

Plus: "The crew was very kind"
Minus: "Nothing :)"

Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."

Plus: "No entertainment. Food not part of basic deal. But was both no problem for me because it was a short flight. On both points I rather would say: N/A"
Minus: "Chairs were narrow and not so comfy."

Plus: "The flight attendants were pleasant. We received pillows and blankets and a bottle of water upon boarding. Dinner and a snack was served. The seats are comfortable."
Minus: "The snack was some kind of pickled vegetable strudel. I wish I could have had a choice of something else. I didn't like that for the whole we were only offered one complementary soft drink."

Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."

Minus: "gate change at the last minute across whole airport, and I am in a wheelchair so it was very challenging. people at airport not accommodating, kind or friendly"

Plus: "Comfortable seats and attentive crew!"
Minus: "Old movies not up to date."

Plus: "I am vegetarian with no egg fish or meat. I didn't get any choices"

Plus: "They were very accommodating to alternate diets. All staff were very friendly and helpful"

Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"

Plus: "Nice guy behind the counter."
Minus: "At self check-in, we received a message that we had been placed on standby and that our seats were no longer guaranteed (for the SECOND time this trip with no explanation despite our having purchased our tickets quite some time ago). We were directed to the gate for questions. No one manned the gate until right before boarding. We spent the entire time in a panic trying to figure out how else we could get to our destination in time for a wedding. When we finally talked to someone at the counter, he said this was just normal procedure to be able to shuffle seats. This is not normal. I have flown with many airlines, and I cannot imagine it is ever "normal" policy to tell people they have been downgraded to standby until just before the flight. So much anxiety. Also, the flight was delayed, and the crew had no communication about gates or any other information (within their OWN AIRLINE) for those with connecting flights."

Plus: "On time...and the staff was great"
Minus: "Seat cushions"

Minus: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Minus: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."

Plus: "the food was greqt"
Minus: "the boarding process has no order"

Minus: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Plus: "Landing was very smooth"
Minus: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."

Plus: "Front of the plane was business level service - back more like low cost. But the same staff numbers as low cost."
Minus: "Boarding very slow. Staff a bit inattentive"

Plus: "Good choice of movies."
Minus: "I was seated between two families with two babies on board so there was little room for me to rest since there was a lot of movement."

Plus: "Friendly crew, overall excellent flight, excellent food"