Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
God och fräsch frukostbuffé. Kul med casino i källaren. Rummet var inte städat vid tiden för incheckning. Bokade ett Deluxe King rum och skulle ha fått ett rum med antingen terrass eller plasma-TV i badrummet, men fick inget av det. Rummet var inte värt pengarna.
Läget är utmärkt, nära till tunnelbana och affärer. Hjälpsam personal i concierge-disken. Frukosten var jättedyr och inte särskilt märkvärdig. Bättre gå ut och äta frukost. Finns många närbelägna ställen att välja på.
Bra läge, fantastisk personal och bemötande. Kändes lyxigt utan att vara påträngande. Dyr frukost
Bra hotell med service-inriktad personal. Utsikten från baren högst upp måste vara Londons bästa.
Läget är perfekt då man har närhet både till Bond Street och Harrods, frukosten riklig och mycket bra och servisen utmärkt överallt. Skybaren, för övrigt bra på alla sätt, gav ingen företräde för boende på Hotellet då det var kö.
Everything Being in a smoking floor
My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Location and service was good Problem with the room it was very small, offered improved room after two days
Bor alltid på Westbury Mayfair när jag är i London.
Personalen var väldigt bra. Jag frågade en av pojkarna i entren vad det kostar att åka taxi till Gatwick fick då till svar 90 pund. Men när vi kom till flygplatsen ville taxin ha 145pund.
Utmärkt trevligt hotell. Beträffande betalning upplevde jag att den var erlagd då jag bokade hotellet och blev då aningen överraskad vid utckeckningen då betalning skulle erläggas med ännu en gång och dessutom till ett betydligt högre belopp än det första. Personalen sa att ingen betalning erläggs vid bokningen trots att man ska ange kontokort med alla betaningsuppgifter? Vore tacksam för svar.
Läget att de la på 5% utan att fråga som diverse, utöver de priser Ni hade (togs senare bort efter mycket diskussion)
Suveränt läge. Vi betalade 35% av ordinarie pris, därför prisvärt. Vansinningt dyr frukost 23 pund och 5 extra pund om man vill ha rostat bröd!
Personalen, miljön, läget Lite lite på frukostbuffen
Servicen från conciergen Frukostpriset samt servicen vid frukosten
Fantastiskt vänlig personal. Blev uppgraderad till en 2 rums våning. Snyggt, elegant, klassiskt. Strålande afternoon tea
Allt fungerar, rent, snyggt, bra service. Dyr frukost
attention to detail- complimentary champagne as we only married a week before
it was mentions that fair inclced berkfast and when i arrived they said its not
Efficient, friendly staff. Spacious accommodation Bar drink prices expensive
Very nice room. Excelent location in Mayfair. Best for shopping.
The attention to detail and the ability of the staff to be both unfailingly courteous and retain friendly good humour
Everything was very efficient and seamless
We liked everything about Claridge's except the price though still consider it to be good value for money.
Everything in this hotel was perfect: excellent service and very friendly personnel. We had a beautiful big room on the 7th floor with view over London.
I wish all hotels were like Claridge's. The facility is lovely, the rooms are fabulous, and the staff are extremely helpful. Their response to a special request was 'no problem' which simpliflied my trip a great deal. I wish I could have stayed longer.
Appreciated hospitality of hotel staff except one Japanese staff at reception desk. If you are trying to improve the level of service provided to the Japanese clients, you'd better to leave the operation only to your excellent English staff. Due to double booking, we faced to transfer to the other rooms during our stay. We have not received an official apology from the manager nor any kind of compensation, In spite of this big problem, the attitude of Japanese staff was always very gruff and unkind. I regret to say that her attitude destroyed our good reputation of your hotel.
convenience to top tourist sights and underground stations
It has to be renovated
Great location Looks like a five star hotel from the outside but has the rooms and facilities of a regular Sheraton...
the bed was good yes if you want to stay in a 5 star hotel I would not recommend this hotel the room is to pour and everything is to old
The service was excellent, the room was a good size and the food at the Citrus restuarant was lovely There were limited facilities in the room including bad reception on the old tv, it smelled of smoke despite asking for a non smoking room. The hotel was not aware of my booking when I arrived- which may this sites fault or on the hotel end.
the localization of the hotel is very good. to clean the rooms the staff used to make a lot of noise.
Location is good but cannot be a reason for staying in this terrible hotel. Worst 5 star hotel I have ever stayed. Non renovated rooms can even not be rated 1 star. They should not be sold. It is a shame for Sheraton and Starwood to have such a bad hotel in the chain. Staff is trying to do its best but management is non existent. Hotel manager must be fired...
convenience to Mayfair
Excellant service & friendly staff In places the rooms the room was in need of a redec.
Location, neat room A bit outdated, no free internet access (should be included in price)
the location the staff and the bar area. the bathrooms were a disgrace, cracked tiles, old fashioned, didnt feel clean and certainly not up to the standard of a 3 star hotel let alone a 5 star.the whole living quarters of the hotel need a referbishment.
Service was excellent, concierge and reception very helpful, great breakfast. Rooms a little small but beds enormous and sooooo comfy! Be back soon! Lack of kettle in room was the only small negative.
good location место хорошее, завтраки дорогие! be careful with your credit cards! Once at nigth the menager was trying to charge our card, diferent amount, without our permition! So at nigth we had to go down and find out whats going on? who is plaing with the card ( we have a sms from the banck) so he told us, that he is chaking if we have enogth money! crazy! Будте внимательны с картой, у нас ресепсионист в ночи пытался снять деньги, причем разные суммы, а так как карта требует кода у него не получилось! но нервы потрепали! заблокировали болше чем надо и пытались снять без нашего разрешения!как так не понятно!
Really nice location. Beautiful building and rooms. Staff are a pleasure...really excellent. No fitness center on site. Although access to fitness center off-site is free. 10 minute walk. Gigi's fitness center. Smallish rooms.
Excellent location, great design, very good service.
location, breakfast, room (small but okay)
The staff was very friendly and helpful. We immediately felt at home. The room was very comfortable (especially the bed).
nice hotel the staff are excelent the room is small but very nice but
Free internet access The room are far too small not even for 1 person with two large suitcases.
The relaxing but professional atmosphere. The rooms were extremely comfortable and well designed. There wasn't anything we did not like during our stay.
The position, just behind the Ritz Hotel, makes all the West End area accessible at walking distance. One issue: the hotel asked 6 authorisations to my credit card, for a total amount in excess of the finally due one. These were not real payments, but eroded plafond available for me. If the plafond were low, I would be left without money available on the credit card. I asked the hotel management about the 6 authorizations and why in excess, receiving confused or no explanations. Whatsmore, this behaviour was not anticipated in any part of their website or documentation. In the end I could not even pay with a different credit card. Fortunately they charged the correct amount. The room was not as comfortable as one could expect from a 5 star "just refurbished" hotel in a "superior room": 1) the room door was very thin, not enough isolating from the noise outside: voices and housekeeping work woke us up more than once. 2) the window glass was not a modern isolating one, but rather a single layer one. As it was a freezing season, the room itself was not properly isolated from the cold outside. 3) the bathroom was fitted with an undersized electric heating appliance. As a result the temperature was every time some degrees less then in the bedroom, pretty nasty in the morning.
The location of the hotel was excellent. Walking distance from major attractions, Green Park tube station and bus station. Everything in the hotel room including bed and bad were too large and tall, especially for a short person like me. Would probably be perfect for a person 6 feet tall!
Amazing level of service, sheer luxury and comfort, quiet and centrally situated, excellent breakfast, nothing is a problem. asked about computer to check in for flight and was provided with a laptop and printer in my room at no cost for the first 2.5 hours.
Perfect hotel. Highly recommend.
The service was excellent, the reception staff were excellent and in one particular case - superb! The fine dining was 1st class. The fact that we could only afford to stay one night and I didn't get to enjoy the spa!
bedroom, bathroom,service,facilities lack of enlargement mirror,lack of light
The staff very kind and prepared. The new wing very confortable The only thing I didn't appreciate was that even if the hotel was generally very quiet the room door wasn't enough insulated and you can hear other room doors closing
having last stayed there over 30 years ago , it was good to see that nothing much had changed on the ground floor ; the bedroom was very comfortable and we were particularly pleased to be upgraded .
english atmosphere just in the hearth of Mayfair concierge too busy
they didnt give me deluxe room i booked and there is no benifets for this kind of rooms
Very well placed Room too close to the lift and described as deluxe but given standard
Excellent location I booked 3 rooms at the price shown on the website but the hotel in all cases added vat and I had to apply for a refund.
The Location and the restuarant area Nothing, everything was good
This hotel is in a good location and easy access to the Underground. The bed was comfortable and the flat screen TV was nice. The standard double we had was functional. I think most hotel rooms in London are on the small side and this was no different. Short story the room worked and we didn't spend much time there. The hotel room we had was a little "tired". The carpet needed replacing and some of the tiles in the bathroom had been repaired poorly. The furniture was nice quality but pretty worn out. The mini bar had been cleared out of the usual wares and left for personal use which was nice. But the old "sensors" were in the bins where things used to be sold. The internet was out while we were there but they were "working" on it. For the money it was clear we were paying for the location because anywhere else at that price would be a nice hotel.
I liked the location, I could walk anywhere I needed to go. The restruant was usefu l didn't like the idea that I would be charged for moving anything in the mini bar.
Great location for access,very clean and in a very safe area with access to convient stores ,subway and shopping. We had booked a smoking room & even confirmed with hotel by phone but were very disappointed to find out none were available yet if we paid a premiumn we could obtain one. We found this very tacky along with the internet charges.
Hotel staff on checkout were argumentative and unhelpful and slow to resolve problem. One lift was permanently out of order and there were no stairs.
allt fungerade mycket bra finns inget att klaga på. Kan alltid vara kul att lyxa till det "Chesterfield suite" Ganska dyrt men det var det värt. nej
Otroligt fin service och fint bemötande av suverän personal i ett suveränt ombonat och välskött hotel. Finns absolut INGET att kunna tycka illa om - snarare bara tvärtom.
Väldigt trevlig och hjälpsam personal. Perfekt läge. Nej.
Personalen är mycket vänlig och hjälpsam i alla lägen. Läget i Mayfair är helt suveränt; gångavstånd till det mesta (t.ex. mysiga kaféer i Shepherds Market precis runt hörnet, nära till shopping på Oxford Street, osv, osv)
Fick ett tips om att Flemings är ett bra hotell i Mayfair. Detta visade sig stämma. Mycket trevlig, kompetent och tillmötesgående personal i alla led. Smidig service helt enkelt. Mat och service i "The Grill" visade sig vara utmärkt även den. A friend recommended the Fleming Mayfair Hotel, and she turned out to be right. Very friendly, competent and accommodating staff. Simply excellent service. The food and service in "The Grill" turned out to be first class as well. Ett aningen ljudligt AC-aggregat, men inget som verkligen störde helhetsintrycket. A slightly loud AC, but not enough to lower the overall impression.
Trevligt bibliotek och vänlig consignere. De lurade oss på £20 pund och ville inte kännas vid det!
Läget, mycket centralt Städningen, både när och hur