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Bra läge, fantastisk personal och bemötande. Kändes lyxigt utan att vara påträngande. Dyr frukost
Läget är utmärkt, nära till tunnelbana och affärer. Hjälpsam personal i concierge-disken. Frukosten var jättedyr och inte särskilt märkvärdig. Bättre gå ut och äta frukost. Finns många närbelägna ställen att välja på.
God och fräsch frukostbuffé. Kul med casino i källaren. Rummet var inte städat vid tiden för incheckning. Bokade ett Deluxe King rum och skulle ha fått ett rum med antingen terrass eller plasma-TV i badrummet, men fick inget av det. Rummet var inte värt pengarna.
Everything Being in a smoking floor
My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Location and service was good Problem with the room it was very small, offered improved room after two days
Modern elegance this hotel is one of the finest I have stayed in. Contemporary design Incorporated into the old world charm and classic design of the building, The location is superb I really can't get any more central than this. The stuff are wonderful, right down to the doorman, I've stayed there four times in the past six months, and i must say, it's so nice when the doorman greats you and welcomes you back to the hotel.
Utmärkt trevligt hotell. Beträffande betalning upplevde jag att den var erlagd då jag bokade hotellet och blev då aningen överraskad vid utckeckningen då betalning skulle erläggas med ännu en gång och dessutom till ett betydligt högre belopp än det första. Personalen sa att ingen betalning erläggs vid bokningen trots att man ska ange kontokort med alla betaningsuppgifter? Vore tacksam för svar.
Suveränt läge. Vi betalade 35% av ordinarie pris, därför prisvärt. Vansinningt dyr frukost 23 pund och 5 extra pund om man vill ha rostat bröd!
Personalen var väldigt bra. Jag frågade en av pojkarna i entren vad det kostar att åka taxi till Gatwick fick då till svar 90 pund. Men när vi kom till flygplatsen ville taxin ha 145pund.
Bor alltid på Westbury Mayfair när jag är i London.
Läget att de la på 5% utan att fråga som diverse, utöver de priser Ni hade (togs senare bort efter mycket diskussion)
Great location for shopping! Great that breakfast was available for purchase, as well as brunch after morning hours. Very helpful staff! Quiet and calm despite the central location, very sound proof! Toilet and shower facilities were more focused on design rather than function. Small lobby/reception area.
having last stayed there over 30 years ago , it was good to see that nothing much had changed on the ground floor ; the bedroom was very comfortable and we were particularly pleased to be upgraded .
english atmosphere just in the hearth of Mayfair concierge too busy
My stay was for just one night and for business use, but the 2 key factors for me were location and cleanliness. The checkout was poorly staffed.
very central and comfortable...easy to reach public transport...rooms clean and comfy though a bit too small breakfast was expensive and pay TV did not work
Great location Hallway is dirty, room does not have tea/coffee maker, however when we asked they did bring us.
I stay in this hotel at 3 time, but at that time my room was auful - all was broken and was very uncomfortable.
Unfriendly personal; worn out hotel and a shame for the hilton group. Compared to the langham hilton where I stayed 2 nights before. This hotel is totally out of wack in price quality; Their web site is misleading.
close from shops and resturants I came early in the morning and there was no rooms available! they let me wait for more than one hour although I came from long distance trip! didnt give late check out!
Perfect location Probably it's time to invest in a new remote controls of the TV sets!
the most we like was the location in the centre the most accept the room and the lobby where very bad.chairs in the breakfast room was onacceptebel.the bar on the roof was very , very bad, while the price is a hilton price. no we nevr schould go back.we always are going to hilton in the world but this was the most bad hilton we ever saw.
The staff are very nice & helpful. The steps infront of the enterance gate which makes it a bit difficult for baby strollers.
A great central location, yet quiet. Close to Oxford Street, convenient for shopping. Near tube station and city attractions/parks. Hotel staff not helpfull (We asked for info how to get to Luton airport and they sent us to the wrong train station. We almost missed our flight). Twin room was small for two people, internet connection and pay TV not working. Rather expensive (201 pounds/night excl. breakfast). Not really a five star hotel.
they didnt give me deluxe room i booked and there is no benifets for this kind of rooms
The Location and the restuarant area Nothing, everything was good
Excellent location I booked 3 rooms at the price shown on the website but the hotel in all cases added vat and I had to apply for a refund.
Very well placed Room too close to the lift and described as deluxe but given standard
This hotel is in a good location and easy access to the Underground. The bed was comfortable and the flat screen TV was nice. The standard double we had was functional. I think most hotel rooms in London are on the small side and this was no different. Short story the room worked and we didn't spend much time there. The hotel room we had was a little "tired". The carpet needed replacing and some of the tiles in the bathroom had been repaired poorly. The furniture was nice quality but pretty worn out. The mini bar had been cleared out of the usual wares and left for personal use which was nice. But the old "sensors" were in the bins where things used to be sold. The internet was out while we were there but they were "working" on it. For the money it was clear we were paying for the location because anywhere else at that price would be a nice hotel.
I liked the location, I could walk anywhere I needed to go. The restruant was usefu l didn't like the idea that I would be charged for moving anything in the mini bar.
Hotel staff on checkout were argumentative and unhelpful and slow to resolve problem. One lift was permanently out of order and there were no stairs.
Great location for access,very clean and in a very safe area with access to convient stores ,subway and shopping. We had booked a smoking room & even confirmed with hotel by phone but were very disappointed to find out none were available yet if we paid a premiumn we could obtain one. We found this very tacky along with the internet charges.
Hotellet låg perfect, enbart 2 min ifrån Piccadilly Circus. Personalen var trevliga och hjälpsamma. Väldigt fina rum för att vara ett 4* hotell i London. Ljudnivån, Man hörde så fort någon gick utanför rummet, helt enkelt dåligt ljudisolerat.
Det tysta fina läget på en trivsam gata nära det livligaste city Jag tyckte att frukost var orimligt dyrt!!!
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