Hotell i London nära Selfridges

Excellent food, excellent concierge, excellent beds and pillows, excellently placed for west end. Receptionists were 'indifferent', very young waiting on staff who lacked the ability to make you feel welcome and special which is important when you are spending a lot of money and want to come away thinking you can't wait to get back. The 12.5% service charge on everything!

Big rooms, polite staff, excellent location, willing to offer additional services (i.e. storage of lugages) without extra charge. There was nothing I didn't like.

The attention to detail and the ability of the staff to be both unfailingly courteous and retain friendly good humour

I wish all hotels were like Claridge's. The facility is lovely, the rooms are fabulous, and the staff are extremely helpful. Their response to a special request was 'no problem' which simpliflied my trip a great deal. I wish I could have stayed longer.

Everything was very efficient and seamless

i like every thank at the hotel .it was comfort location very good ,and clean.

outstanding service & food, wonderful swimming pool.best shopping location. you must pay quite a bit extra for a view (£100)

Location of the hotel. The Lobby is to small and there no enough seats available. I arrived early morning at 8:00 while we got the room at 11:00.

freindly and helpful staff

The room was spacious and very comfortable. We also thought the pool are was great. Be warned that any extras such as room service are not only a premium but they also add 12.5% service charge to quoted rates. I didn't realise this so I'd been tipping as well, so ended up paying nearly 25% gratuity!

Att det gick att boka så enkelt via Booking.com. Dyrt, men så är det i London City...

Rummet var fantastiskt! Har bott på många Brittiska hotell och denna standarden är inte vanligt förekommande. En del av personalen i receptionen talade mkt dålig engelska. Hotellet var trots adressen svårt att hitta!

Mycket trevligt och bra hotell. Rummet var verkligen fint otroligt fräscht badrum. Utmärkt läge bara 2 min från Oxford street.Ligger vid en lugn gata .

Hotellet ligger i princip så centralt man kan bo, någon minut till fots så är du nere på oxford street, en minut till så är du vid Marble arch där du kan ta tunnelbana och olika bussar till allt. Väldigt trevlig och hjälpsam personal på hotellet och bra service. Bra daglig städning. Frukosten var relativt dyr.

Ett vänligt och korrekt bemötande av all personal.Charmigt läge med gångavstånd till det mesta i city

Mycket vackert klassiskt engelskt hotell med smala gångar och mycket smårum i allmänutrymmen. Nära till oxford street men ändå väldigt lungt område.