Hotell i London nära Selfridges

Big rooms, polite staff, excellent location, willing to offer additional services (i.e. storage of lugages) without extra charge. There was nothing I didn't like.

Excellent food, excellent concierge, excellent beds and pillows, excellently placed for west end. Receptionists were 'indifferent', very young waiting on staff who lacked the ability to make you feel welcome and special which is important when you are spending a lot of money and want to come away thinking you can't wait to get back. The 12.5% service charge on everything!

The attention to detail and the ability of the staff to be both unfailingly courteous and retain friendly good humour

We liked everything about Claridge's except the price though still consider it to be good value for money.

Everything was very efficient and seamless

Appreciated hospitality of hotel staff except one Japanese staff at reception desk. If you are trying to improve the level of service provided to the Japanese clients, you'd better to leave the operation only to your excellent English staff. Due to　double booking, we faced to transfer to the other rooms during our stay. We have not received an official apology from the manager nor any kind of compensation, In spite of this big problem, the attitude of Japanese staff was always very gruff and unkind. I regret to say that her attitude destroyed our good reputation of your hotel.

Läget var perfekt,mitt i city. Nära till allt. Bussen till Stansted stannade runt hörnet. Rent o snyggt hotell. Nej.

Location of the hotel. The Lobby is to small and there no enough seats available. I arrived early morning at 8:00 while we got the room at 11:00.

Have stayed here several times always pleased with standards and service.

The room is spacious considering that it's central London. Beds are very comfortable and the staffs are helpful. The location is excellent. I could Easily access to anywhere. The price is too high.

freindly and helpful staff

it is in the centre of London, very covenint to get any where you like to go Yes the room was not ready on my arrival ,I had to waite for at least 2 hours

i like every thank at the hotel .it was comfort location very good ,and clean.

Rummet var fantastiskt! Har bott på många Brittiska hotell och denna standarden är inte vanligt förekommande. En del av personalen i receptionen talade mkt dålig engelska. Hotellet var trots adressen svårt att hitta!

Det var nära till det mesta. Bra förbindelser. Bra frukost och sköna sängar. Lungt och tyst på hotellet. Lite väl snabba med att duka av vid frukosten. Hissarna var små och sega.

Vänlig och uppmärksam personal.Trevlig miljö, gammeldags men rent och snyggt.