Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Rent och snyggt mycket vänlig pesonal. Bra och lugnt läge nära gröna områden såsom Hyde Park. Dyr frukost
Läget intill Kensington Park och Royal Albert hall, närhet till shopping, och en mycket trevlig kinesisk restaurang
Vänligt och effektivt mottagande i alla lägen. Rummet mycket fräscht och bekvämt. Utsikten över Kensington Gardens underströk känslan av fräschhet. Läget med parken om hörnet och affärsgata med goda kommunikationer utanför är förträffligt. Utmärkta sängar och förstklassigt sänglinne.. Toalettens spolmekanism fungerade tyvärr inte till 100%. Vattnet rann något sakta ur badkaret. Buffetfrukosten är orimligt dyr. Man kunde förväntat att det skulle finnas en vattenkokare på rummet.
Otroligt trevlig och serviceminded personal. Bra läge. Fräscht
Nytt, rent och fräscht hotell. Trevligt läge vid Kensington Gardens. Extra plus för läget då vi bokat biljetter till Albert Hall. Attraktivt extrapris (annars i mesta laget, i vart fall för längre vistelse). Trevlig personal. Fantastisk engelsk frukost. Vi kommer gärna igen. Nej TV:n på rummet var inte ikopplad, men det ordnade man snabbt.
Vi gillar att vara i Kensington. Här ligger vår pub Devonshire Arms och från Tara Hotel är det nära. Engelsk frukost ingick. Det var speciellt skönt att kunna gå in i Club Loungen, ta en kaffe och surfa lite på nätet. Det var också fantastiskt att kunna se ut över Londons tak - bodde på 12 våningen. Vi trivdes mycket bra på vårt rum. Sen är det ju nära till shopping och tunnelbana - härligt. Det skulle i så fall vara den herre som mötte oss i Club loungen när vi kom in där 20.10 och frågade efter ett glas vin. Han klargjorde på ett ganska bryskt sätt att det kunde man bara få till 20.00.
Positivt överraskad av standarden för att vara ett hotell i England och i denna prisklassen. Läget var mycket bra. Vi fick checka in före utsatt tid. Bra service. Kranarna i handfatet. Varmt och kallt satt långt ifrån varandra så man kunde omöjligt få en jämn temperatur.
Bra läge, bra sängar, internationell hotellstil, rent och fräscht, trevlig personal, allt fungerade. Lite sliten inredning och frukosten hade för litet utbud av bröd, frukt mm men bra "basutbud".
Mycket rent och trevligt hotell, helt klart "mycket för pengarna".
Hotellet var prisvärt för strax under 1000sek/natt. Närhet till tunnelbana. Lätt att hitta. Tyckte det lät fånigt när jag läste recensioner innan jag åkte att så många hade åsikter om kranarna i badrummen. Men jag instämmer. Skulle vara så mycket bättre med en kran istället för de två helt åtskilda som finns idag.
Trevlig personal i receptionen En av "conserge" var lite otrevlig
bra rum med luftkonditionering men alla run hade inte det förstod vi på andra gäster. Hotellet höll på att renoveras och förhoppningsvis får då alla rum luftkonditionering vilket behövdes då vi var där i sept-10. Mycket bra läge och trevliga rum och mysig bra. Fin frukost.
Mycket bra centralt shopping läge, bra frukost. Möjlighet till poolbad & träning Att det bara fanns tradlöst internet i receptionen och inte pa rummen.
Rummet viket verkade nyrenoverat. Tyst och lugnt läge. Närhet till tunnelbana och bussar. Utmärkt frukost och dito service inte minst från consignier! Nej
Renovering pågick då vi bodde på deluxavdelningen och detm fick vi inte veta innan. Ingen kompensation heller för störande arbeten och spring med material i korridoren.
Fina och rena rum Nej
The location is perfect being steps from the South Kensington tube station and close to museums, shops, food, etc but not right next to the major tourist stops so you don't feel you are surrounded only by tourists. Plus, free drinks in the mini fridge The rooms were on the small side but what would be expected in London.
Everything was state of the art. Staff were very helpful. Location is great with the underground close by and a bus stop out front. Prime location in an outstanding area of London
Everything...gorgeous facility, interesting decorations, lovely staff, fabulous location...just shy of perfection!Q Rooms are not huge, but still loved loved loved the hotel
I like location and the interior design very much. And the staff is great. Bit limited on spaces (room and public place)
Location and layout. Hotel is located right beside tube station and within a lot of great amenities and attractions.
Trevligt läge fina rum att sitta ner i innanför lobbyn Jag fick ett singelrum fast jag beställt ett rum för 2 personer jag hade min dotter med som blev tvungen att ta in på ett annat hotel sängen var 120 bred endast en badhandduk och en badrock jag tycker det var mycket dåligt och inte det jag beställt dt är sista gången jag bokar genom er sait därför att då vi var i Florends för knappt 2 år sedan fick vi ett rum i den 3 stjärniga delen av hotellet fast vi betalat för 4 stjärnigt en form av att luras
rummet var bra outbildad personal
Servicevänlig personal Varför måste de ha en grön lampa lysande hela natten i rummets hall? Otroligt störande när man skulle sova. Kanske byta mot en röd?
Very handy for city centre The bathroom was too small
Room was comfortable, breakfast was good Breakfast was overpriced
Very friendly and helpful staff. Room atmosphere is verycomfortable. Reception and Councier staff are very efficient and welcoming Nothing of significance, though we have to ask them daily for the coffee mate, cream and cups. They provide only two small packets daily, which means each guest can only frink one cup a day !! a bit annoying. Furthermore, they offered to upgrade to me to Business floor against paying 75 pounds daily. The room was exactly the same as the classic. the only additional things were new furniture (meaningless), breakfast and internet access. The additional charge was exremely high for these things!
there was a washing hose in the bathroom the rooms are a bit cold
The staff were very friendly, room was very well presented and very clean, parking was very conveniantly considering the Hotels location. Would have been helpful if the name of the hotel was displayed on the main road(high street) as at a glance its a casino. had to drive by a couple of times to find the main entrance of hotel. Not good!
i like evere thing in Sheraton Park Tower no thing
bedrooms where beautifully decorated, and the bed was really big and comfy
very good location of hotel, near park, nice part of city,excellent for city trip. no
very good bath amenities and good food timely service excellent location the rooms are to small the bathrooms dont have bidets and the room should have been properly checked b4 hand as light bulbs didnt work the shower drain was blocked
Spacious rooms with awesome view. The location of the hotel is excellent.
location your company procedure for the reservation was very poor & unprofessional
I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
Iwas un happy all the stay my room was very bad Very old very expensive
Stuff cooperation Food
personalized service. Very friendly and courteous staff. The rooms are very dark due to colors, design and lighting. Bathrooms are very poor in safety. The barthtub is very slippery when taking a shower and the shower heads are very have very low perssure and flow. Bathroom tiles color, black, is not the best choice and makes the look of bathrooms very depressing.
Location of the hotel,unobtrusive room service Couldn't find a shoe-shine set,failed to take cold shower.
Great location, very helpful staff and superb service Help from teh staff was excellent
Service and standard/condition of room . Service on arrival was less than disappointing. Room not ready ( arrived post 3.00pm) room very tired - bulbs out headboard stained general housekeeping unsatisfactory, reception staff not 5start trained.
Stylish decor. Excellent food; attentive service Service ar beakfast was charming but amateurish
Very good service, very intent concierges and porters. I didn't like your breakfast serviece. Early moning when I lived your hotel, there was not cold water in the tap, which is unacceptably for five-star hotel.
everyhing outstanding... I strongly suggest this hotel
The decoration is great and the personel very pleasant and helpfull. We had the luck to be upgraded in a junior suite and had the surprise of a very nice cake for my husband's birthday. Location on the park and near to the best areas.
liked everything nothing
The hotel's very central and a walking distance from many attractions - even in the cold winter weather. Museums, Harrods, high-end shopping and parks are all very near. The staff is extremely helpful and friendly, available 24/7. We had an early flight back so checked out of the room and left early (6am) - we were greeted upon departure with take-away coffee and tea, along with fruits and pastries. Literally left good taste in our mouths as we left the hotel. We'll surely return to the Thompson on our next visit to London! The room as several articles which seem complimentary (such as USB cable, etc.) which upon checkout apparently cost quite a lot (we were charged 10 GBP for the cable). Continental breakfast is not diverse - just a few pork cold-cuts, a couple of cheeses, some juice, coffee, pastries etc. We asked for a few slices of tomato and cucumber and were charged 4 GBP for them.
We don't have any complaints about the hotel or the staff whatsoever. Everything was arranged extremely well. Location opposite Hyde Park very nice. We will definitely we going back.
Stellar service, charming decor, perfect location
Beautiful room. Staff was incredible!
The staff was very friendly and helpfull. We had a room with a view at the park, which was great. When we got back to the room in the evening, housekeeping had been there and had laid back the blackets and lit a candle, which created a very 'at home' atmosfere. The first morning we had a late breakfast and the buffet was not very well stocked. However, they made that up the next day with one of the best breakfasts we ever had!
everything, every body was so friendly.
The attention to detail by all hotel staff, impeccable standard of the interior and most importantly of all the welcome and care towards our pet spaniel dog.
Welcoming staff if a bit over attentive! Nothing too much trouble. My friend joined us for drinks in the bar area early evening and was questioned extenisvely as to why she was entering the hotel! Very vigilant from a security point of view but our guest name should have re-assured the concierge staff she was on legitimate business ;this appeared not to be the case.
Very nice hotel, good staff, nice atmosphere May be a bit expensive, but worth it
All of it no
style and service
Bokat "deluxe" rum, men fick vanligt rum i ett annex i källarplan. Kunde inte byta för övriga rum var fullbokade.
Lätt kommer till med T-bana från Heathrow Placerades i ett annex flera minuters promenad i en annan gata, utan receptionsdisk. Badrummet var varmt som ett bastu trotts att elementen var avstängd. Detta värmde rummet som var vid gatunivå så fönstren fick hållas stängde. Rummet städades inte trotts att vi var ut mellan 09.30 och 15.00
Lugnt läge nära tunnelbanan Luftkonditioneringens "utblås" över huvudänden på sängen! Att information om rabatterad frukost (upp till nästan 50 %) fanns "gömd" i hotellets info-pärm!
Jag bokade och betalade för dubbelrum deluxe och fick "en garderob" på 10 kvadratmeter inkl toalett. Naturligtvis klagade jag på detta men fann ej gehör utan det var standardstorlek
Centralt läge, liten, tyst gata. 100m från Earl´s Court tube station. Vi valde Club Room som var mycket prisvärt, bl.a ingick frukostbuffet i priset. Tyst, ostört läge i huvudbyggnad. Rekommenderas.
The hotel itself is beautifully designed, and the location is impossible to beat. The service was impeccable. Each time I needed assitance from the front desk, I was given all that I needed and more. The concierge team -- Mercy, Jessica and Ahmed - were amazing. They simply went out of their way to make everyting go as smoothly as possible. The breakfast is very good.And the public hang-out spaces are beautifully designed. The only possible downside of this terrific hotel is the size of the single, small room, which is very small. But it's well designed, and has a great energy. I find this deal hard to beat. Would stay there again in a heartbeat, and would return with my family as well.
The staff were very kind and helpful. The rooms were really nicely fitted out with unexpected amenities like Bose iPod speakers.Great position for most of Londons attractions. Nice touches like coffee and croissants available in reception for early check out guests. Room service and housekeeping were particularly quick with their assistance and the prter conciege people seemd to genuinely want to help. Overall a really nice place to stay. The restaurant facilities are very poor indeed. The casual restaurant is right in the reception and was blighted by a freezing cold blast of wind every time the main door opened ( which was many times ). It also looked more like a reception than a place to eat - a place to drink coffee or wait for someone rather than a place to eat, even casually. The menu offered high quality food but the range was very limited, especially for vegetarians. In fact vegetarians in general are very poorly served by this hotel.
nice rooms, clean pool, staff is excellent
Our stay at the Jumeirah Carlton Tower was truely amazing, the service is excellent, we were upgraded on arrival due to a request I had made, as it was my husband's birthday. The atmosphere is great the staff cannot do enough for you. The treatments were brilliant. Can't wait for our next trip.
there were very obviously prostitutes hanging around inside the hotel at night and this was not discreet at all
friendly faces during peak season the hotel should have more than one choice to experience the after noon treat
location only room was smoky on non smoking flooor
staff location facilities room and bathroom too small 2 coffee and a water gbp16
Excellent breakfast in our room. Air con in the bar - we were freezing at 8pm on Sunday.
Service minded hotel staff , devotedness of the concierge staff helping and organizing theater, journeys etc
spacious room and amenities in room slow service in the Chinoiserie and staff not paying attention to room, must wait to catch their attention
I liked the small size (no convention) and the personal attention. The rooms are really small although I recognize that this comment could be made about many London hotels.
I liked the decor and the products in the room and how clean and nicely refurbished the hotel is. I thought the rooms are a bit small for the price
The hotel is very confortable, the staff is friendly; the breakfast is exellent; the rooms are beautiful no
Excellent personal service, great food - quite simply a great hotel. You would be very hard pushed to find anything even slightly wrong with this hotel !
the comfort, service and the little gadgets that felt like your in your own house. Too many furniture in the bedroom that made the room small
well I loved the place and the staff specially, they even went with me to show the room and they kept asking of I need anything to insure my comfort. it was great! the rooms are a bit small, and i see it a bit expensive but this is London after all.
Egerton House is the best hotel I have stayed in over a 25 year period of visiting London. The staf couldn't have been more pleasant and helpful and my room (a standard double, I believe) was lovely and comfortable.
Great location -a short walk to Harrods,V&A, and super little patisseries, restaurants and shops. Room had spacious bathroom with the lovely Penhaligon products.