Hitta billiga flyg med Vistara

Plus: All was okay and easy.

Minus: We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task.

Plus: It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)

Minus: Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion.

Minus: I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience

Best and very professional airline that India has seen in long time

Plus: I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance).

Minus: The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information.

Vistara

Plus: The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy

Minus: The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher

Vistara Delhi to Bhubaneswar

Plus: Cleanliness timing

Minus: Baggage cost for extra luggages.

Plus: Friendly staff, organized boarding, in flight crew helpful in finding seats

Booked with now closed credit card account

Plus: Staff on board are excellent! WAY better service than US carriers.

Minus: Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.

Cancelled flight

Minus: Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline.

legroom

Plus: Less leg room than Jet

Minus: At least the emergency row should have more space

Plus: Leg space is good. Food is good. Cabin crew is top notch.

Minus: Flight was delayed by 20 mins

Minus: It was good value for option With in flight catering

promising new airline in the market

Plus: The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome.

Minus: Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve.

Plus: Servicen var trevlig. Personalen var vänlig

Minus: Bevilja för fria updrades

Plus: Den finnas my först flight med Vistara. Besättningen var fantastisk. De lade till en personlig prägel genom att använda mitt namn. Fortfarande undrar hur de visste det:)

Minus: Klara ombordstigningsprocedurer. I stället för 2 ombordstigningsgrupper skulle det ha kunnat delas upp i 3-4 grupper för att undvika överbelastning.

Vistara Delhi till Bhubaneswar

Plus: Renlighet tajming

Minus: Bagage kostnad för extra bagage.

Plus: Vänlig personal, den organiserade ditt boardingkort, i flyg besättning hjälpsam i att hitta platser

Bokad med nu stängt kreditkort

Plus: Personalen ombord är utmärkt! Bättre service än amerikanska operatörer.

Minus: Hassle, därför att vi stängde kreditkortkontomånaderna som bekostar efter biljetterna: Detta föranledde betydande fördröjningar som attr kunde har finnas catastrophic.

Avbokade flyg

Minus: Vistara avbokade vår flygning och skickade anmälan textmeddelande till fel nummer ... vi gjorde inte får reda på förrän vi kom till flygplatsen! Den vistara personalen hjälpte oss boka en flygning med ett annat flygbolag.