I was not boarded because i was positive on my pcr test
$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
The crew was exceptionally kind. Communication in terms of gate changes could be better
Plus: "Plane on time, new plane, nice crew."
Minus: "Ability to move seats."
Plus: "Seats are ok but unable to recline"
Minus: "Keep up the good work"
Plus: "i like the service"
Minus: "water free"
Plus: "Crew were very professional"
Minus: "The seats"
Minus: "Lower the aircondition temp, it was hot in the plane during flight"
Plus: "The leg space"
Minus: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Minus: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Minus: "Gate announcement was only a few minutes before cut off!!"
Plus: "Boarding took forever and we were an hour late"
Minus: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Plus: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Minus: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Plus: "We had an eventless and safe flight and it was not too cold on the plane."
Minus: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Plus: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Minus: "6 hours delay due to bad weather."
Minus: "Flight was over booked"
Minus: "The seats are cramped and you have to pay for snacks and water"
Minus: "It was hot and stuffy and dirty"
Plus: "Good airport . Punctual flight ."
Minus: "Changing in luggage information was annoying"
Plus: "On time without any delay"
Plus: "Kind stevards clean plane no delay"
Minus: "More comfortable seats but this is low cost company :)"
Minus: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Plus: "Everything was ok"
Plus: "The price"
Minus: "The check in was not opened on time The bordibg was not possible on time"
Plus: "Smooth flight"
Minus: "No terminal connection"
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "There wasn't any delays, perfect landing"
Minus: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Minus: "Last minute boarding change & overall 1 hr delay"
Plus: "Quick to board, smooth take off and landing"
Minus: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Plus: "Standard service , even was late come almost in time"
Minus: "Was a bit late"
Plus: "Price and schedule. Going on time with no delays. Good value for money."
Minus: "Very hard on baggage policy"
Plus: "The crew are always lovely,very professional,helpful and make us feel welcome"
Minus: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Minus: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Plus: "I liked that I got to my destination in one piece."
Minus: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Minus: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Minus: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Plus: "Arrived only slightly delayed"
Minus: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Minus: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Minus: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Plus: "Everyone was really friendly and accommodating to my needs"
Minus: "40 minutes late taking off - sitting on the plane"
Minus: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Plus: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Minus: "The flight departed around half an hour late."
Plus: "The crew in the plane"
Minus: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Plus: "The weather was nice."
Minus: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Plus: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Minus: "The flight was over 5 hours delayed. Multiple times I asked for an update and wasn’t given one by any crew member, nor did they make any announcements giving the passengers and update. The other passengers on the plane were extremely rowdy and loud during the wait and the crew did nothing to keep ca"
Plus: "Det var medelbra, inte dåligt och inte bra."
Minus: "Något litet att äta och säten att fälla bakot något."
Minus: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"
Minus: "We had to wait for someone... Couldn't leave with out them. Departed an hour late."
Plus: "Good but not the delay"
Minus: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Plus: "The crew are so helpful and friendly"
Minus: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Plus: "Nice, simple. Friendly"
Plus: "Good leg room"
Minus: "30 minutes late - better than 2 hours with previous Vueling flight..."
Minus: "Seats are like deck chairs with no leg room"
Plus: "When check-in online I was given 1st row seats, as a result I was treated as an excellence customer. Great service."
Minus: "Delayed flight that was a connection and nearly missed my next flight"
Minus: "The flight was delayed for an hour which made me late for where i needed to be"
Plus: "Getting off the plane in Barcelona"
Minus: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Minus: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Minus: "Plane late Check in late What a joke first time flying with this joke company"
Plus: "Staff and smooth fligfht"
Minus: "Really long delay with hardly any information of when takeoff will be"
Plus: "we reached our destination alive"
Minus: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Plus: "Seats were clean"
Minus: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Minus: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Minus: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Plus: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Minus: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Minus: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"
Plus: "Friendly and helpful staff. Comfortable and decent legroom in the cabin."
Minus: "Slight delay on departure but not really an issue. Bit of a long wait for baggage in Barcelona on arrival but don’t think it’s Vuelings fault."
Plus: "Safe flight, good leg room"
Minus: "Delayed departure, delayed boarding"
Plus: "Crew was nice and welcoming"
Minus: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Plus: "cabin crew was friendly"
Minus: "ground staff was so trained to brush problems to the customers that never again Vueling, so bad experience compared to Ryanair..."
Minus: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."
Minus: "Very little legroom"
Plus: "Flight on time"
Minus: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."
Plus: "The staff were nice, and we landed which is always a bonus"
Minus: "Almost missed the last aerobus because of the long delays. Long waits with boarding."
Plus: "Furious, Vueling is always late!!!"
Minus: "Always late,, they don't care!!"
Plus: "Staff were fine, lovely to check in online and not have to worry"
Minus: "Once onboard we sat for nearly an hour going nowhere"
Plus: "The Staff were very attentive and attractive!! Very Comfortable flight and well worth the money! I would only fly with Vueling to Barcelona! Amazing Experiance Thank you everyone"
Plus: "Excellent check in . Before time arrival."
Plus: "On time"
Plus: "New plane, comfortable seat and helpful crew"
Minus: "Disembarking in Barcelona very disorganised"
Plus: "Comfort and friendliness of crew"
Minus: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Plus: "Good flight on time so no complaints"
Plus: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
Plus: "The music in the background was a nice touch to the flight."
Minus: "My recline button on the seat was broken and I was sat on the back seat so wouldn’t disturb anybody behind me, the person in front reclined and rightly so for comfort leaving me very little room. Felt a little closed in."
Plus: "Friendly, pleasant and helpful staff on board"
Minus: "The delayed boarding of the flight due to the delayed arrival of our aircraft into Dublin. The 15 Minutes of silence and not knowing what was going on, or whether we were or weren’t going to eventually be landing in Barcelona or diverted elsewhere, after the aircraft had suddenly climbed very steeply away from Barcelona as we were almost about to land on the first approach to BCN."
Minus: "Our luggage did not arrive with the plane, we were not informed of the situation and waited for at least one hour before a passenger was told the luggage was left behind. The luggage did arrive after 90 minutes, still no explanation from the Vueling"
Minus: "Very late"
Plus: "Nothing good"
Minus: "Flight was delayed which meant I missed the event I was travelling for. No help from airline or any expression of sympathy for the situation, very awkward to deal with and no flexibility, no offer of refund or change of flight as no other was available with the airline, wouldn't book again"
Plus: "Was given the Exit seat"
Minus: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"
Plus: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Minus: "Zero service"
Minus: "Delay of 35-40 minutes again, as always."
Plus: "I didn't take the flight so there was nothing to like"
Minus: "I booked the flight at noon. The flight left at 12:30, so the check-in counter was already closed because it was an international flight. I wanted to make a booking for the 29th, not the 27th... bookings shouldn't be made after the counter has already been closed. British Airways said that they didn't charge my credit card but I just checked it and it was definitely charged."
Minus: "Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition."
Plus: "Incheckning, ombordstigning och flygresan i sig. Trodde att det var ett bolag som easyjet,Ryanair, eller liknande, detta var mycket bättre."
Minus: "Inte ens vatten fick man. Lite sniket kan tyckas, men det vet man M-förslag nästa resa. Solarna är så klena att varje gång passageraren bakom rör stolen känns det i ryggen. Vi hade ett gäng barn bakom oss..."
Minus: "You take money from my card and you send me confirmation when I go to the counter they said that I don't have any reservation I will complain about that you are the bad company ever"
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
Be more flexible and resonable in these crazy pandemic times ... the only thing that matters to you is money money money ... so sad and pathetic
Jag missade flygplanen fast jag hade 55 mint tills den flyger
Otroligt dålig flygbolag , dolda avgifter man var tvungen att betala på flygplatsen och väldigt osmidig ombordstigning. Rekommenderar verkligen inte ryanair
Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"
Plus: "Duktig besättning"
Plus: "Personalen var mycket trevliga och snälla"
Plus: "Terrible crew rude and impolite"
Minus: "Direct boarding."
Plus: "The crew was efficient in everything it did."
Minus: "THe seats are cramped and we spent the entire two hour flight listening to the flight crew trying to sell: alcohol, cigarettes, scratch off tickets, and duty free items. I’m not taking a plane to go shopping, and the fact that we were asked to buy 4 different types of items in 2 hours was excessive."
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Minus: "Kommentar: åt ingen mat - underhållning"
Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."
Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."
Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Minus: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."
Minus: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
Minus: "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"
Minus: "Flight was late by 1 hr"
Plus: "Reasonably priced. Check in was quick and easy. Boarding was easy"
Minus: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."
Plus: "The flight itself was quick and crew members were professional."
Minus: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Plus: "We actually made it"
Minus: "The 3hr delay with no explanation or any information whilst waiting in the airport."
Minus: "We were charged an additional $70 per person to have our boarding passes printed at the airport. After waiting 40 minutes in line to check in, we were made to go to another office to get boarding passes. Even though we arrived 3 hours before the flight, we barely made it. Ryanair tries to put as many obstacles and charges in your way before you fly. You have no recourse as you would miss your flight if you don’t pay the extra charges. During the flight, the whole purpose of the crew is to sell duty free goods. This airline is the worst! I’d pay more to another airline, just to avoid Ryanair."
Plus: "I got to my destination"
Minus: "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"
Plus: "We arrived safely"
Minus: "Said on time until we arrived at airport gate- then said delay with no reason given and no one to speak to. Estimated time kept getting pushed back. If had known if long delay would have stayed in Santander and enjoyed day. Poor customer service and frustrating delays."
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Minus: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."
Plus: "No good things to say about this flight or booking."
Minus: "Flight was delayed for more than 4 hours with no prior warning and staff would not explain why. Even tried to charge me 60€ each for not booking in 2 hours early when they knew the flight was delayed. By far the worst flight I have ever taken."
Plus: "Nice and cheap."
Minus: "The window was in the wrong place so I got a bad neck trying to look out."
Plus: "Low(ish) cost, no fuss actually made about baggage despite ludicrous amount of e-mails and instructions"
Minus: "Non-frills seats and boarding starts fairly late and then is a bit cumbersome."
Minus: "I didn’t know that I had to pay and extra £15 just to get a seat! I thought I already paid enough for my ticket ."
Plus: "The staff did the best they could with what they had I think"
Minus: "The boarding was chaotic and slow. The flight was delayed. Never a fan of having to pay for even just water (especially after an hour on the tarmac waiting to take off)"
Minus: "Boarding was late."
Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."
Minus: "Being delayed an lied too"
Minus: "We boarded after the time it was supposed to take off and once in Barcelona we had to wait about 25 minutes to collect our bags."
Plus: "the pilot didn't care about landing, it was the worst landing ever"
Minus: "the pilot didn't care about landing, it was the worst landing ever"
Minus: "I checked in online. Didn’t realize I had to save a mobile download of the check in. The woman at the front desk yelled at us and told us to get out of line. We pulled it up on our mobile and got back in line. She then told very rudely agreed to help us. My husband thanked her for her kindness and I giggled and walked away (because she wasn’t kind at all). she then began to scream at us from 20 feet away “YOU ARE VERY RUDE AMERICANS!” I’ve never experienced something that odd. Then, the flight was 4 hours late for some unknown reason. I tried to get a wine on the flight and the credit card machine wasn’t working. Instead of doing whatever normal company would do and graciously give us a wine for the terrible service, very late flight and no working way to pay, the flight attendant grabbed the wine back and continued serving other people. The whole day was a disaster. Now it’s 2 am and I have another flight to be up for in 4 hours."
Minus: "they where delayed and as a result they made me miss my flight.. to Barcelona i hate this airlines and will never fly with them again"
Minus: "Things that went wrong; 1- gate switched at the last minute. 2- the flight departed 30 minutes later. 3. At boarding, as Americans, we were singled out and had to pay €50!! For our carry on. This was the third airline we in our European vacation. No one else was being asked and had bigger bags then we did. I told them that they had to be consistent with everyone that was going by to make sure that they also paid. But they didn't even bother to check People with European passports. We will never ever flight with this airline agin. We don't recommend it. The airplane was old. The seats were torn. And the landing was horrible."
Plus: "60 quid return to Barcelona from London. Can't be bad. Comfortable seat and very pleasant cabin crew."
Minus: "They called boarding a long time before it actually started. Food available was not so good."
Plus: "Normal simple RyanAir flight, as long as one does not eat food or buy a glass of wine at £8each."
Minus: "Priority on-boarding was fine to start with, until the later passengers started bringing on too much hand luggage and long coats stuffed with clothes, and stuff. Cabin Staff just wanted to get away as fast as and gave up preventing these degenerate snowflake freeloaders from stuffing their bits and pieces in several storage cabins along the cabin. Of course these people went to all of the lockers in turn and rifled through them as their stuff was spread across several lockers. Luckily my bag, with it’s many padlocks, was completely locked down, and it survived an attempt to open it. My partner was not so lucky, however. Clearly the cabin staff are under pressure to get moving and keep the passengers happy. But it is obvious to m that these ‘later’ passengers are working a scam to steal from other passengers. RyanAir need to make these argumentative over packers, put their stuff in the hold, without question or get off. Off-boarding was also a joke, the priority boarders at the front of the plane that Paid the most, had to get on a bus to the terminal that was the last to move...so forcing a lengthy queue at passport control, it took over an hour to get into the terminal. As the less exoerienced traveller faffled about with their documents, multiple children, and no queueing system. It was chaos on the Spanish side. RyanAir would avoid the delays by having better trained assertive staff, and a little better administration on the ground to ensure that priority boarders get what they paid for. Otherwise I might as well fly SwissAir, or Lufthansa, which are only a 15% price point away. [after seat booking and other RyanAir add on costs.] Passenger===Disappointed [and literally was robbed in flight.]"
Plus: "great service, no turbulence"
Minus: "Not very comfortable seats"
Minus: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Plus: "Good leg space."
Minus: "Charging processing fee if checking in is not done online before you arrive at the airport."