Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
Plus: "Plane on time, new plane, nice crew."
Minus: "Ability to move seats."
Plus: "Seats are ok but unable to recline"
Minus: "Keep up the good work"
Minus: "not charge me for carry on luggage"
Minus: "Gate announcement was only a few minutes before cut off!!"
Plus: "Boarding took forever and we were an hour late"
Minus: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Plus: "Nothing. Horrible experience overall, but what you pay is what you get."
Minus: "Pretty much everything..."
Plus: "Budget friendliness"
Plus: "We landed"
Minus: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Plus: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Minus: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Minus: "Space between the seats."
Minus: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Minus: "Seats are terrible."
Plus: "Everything went to plan and we were very happy"
Plus: "Staff cheerness"
Plus: "Service, smiling and attention to details."
Minus: "No kosher food."
Plus: "Got me to where I was going and the airline stewards were polite and helpful."
Minus: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Plus: "Good legroom and comfortable seats"
Plus: "The flight was overbooked so they took my wife of the flight"
Plus: "Nothing really"
Minus: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Minus: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Plus: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Plus: "Space. Priority Boarding"
Minus: "Strong bad smell. One hour late for departure."
Plus: "Maybe the food selection and the price of it."
Minus: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Minus: "Very long queues at boating in Charleroi airport"
Minus: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Plus: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Minus: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Plus: "Cheap with early booking"
Minus: "No food, even free coffee."
Minus: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Plus: "Crew were friendly! The app for the journey is good."
Minus: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Minus: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Minus: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Plus: "Nice crew"
Minus: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Minus: "Crampt seats, mob to board the plane, hour delay with no reason given."
Minus: "Lots of hidden charges."
Plus: "Flight was on time unlike outward trip which was just under 2 hrs late"
Minus: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Plus: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Minus: "seats could be a bit more comfy"
Minus: "Long wait in line to get on the airplane, No bathroom availability!"
Minus: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Plus: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Plus: "Staff were friendly, when they weren't trying you charge you for everything"
Minus: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Plus: "Ombordstigning gick smidigt och trevlig personal."
Minus: "Alldeles för trångt och budgetsäten."
Plus: "On time."
Minus: "Nothing much."