Hitta billiga flyg från Stockholm till Santiago de Chile

Minus: "Delayed"

Plus: "Crew was very kind and entertainment was good when available"
Minus: "WiFi in all flights"

Minus: "Better seats"

Plus: "The movies were entertaining"
Minus: "Delays."

Minus: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Plus: "Yes"
Minus: "Took off late. Other than that very comfortable and great experience"

Minus: "The seats were incredibly hard and uncomfortable."

Plus: "The service on plane was great and so was the opportunity to check luggage, although I was happy I didn't have to."
Minus: "Boarding from DTW to LAX, we had to stand for a long time on the jetway and it was really cold. It was the holding place after they checked my ticket. Otherwise, it was a great experience flying Delta."

Plus: "Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure"

Minus: "Flight was 20 minutes delayed"

Plus: "Not very crowded"
Minus: "Nothing"

Plus: "On time"
Minus: "Cramped not much leg room"

Plus: "Quick deboarding process. Attendants also wonderful. Diverse staffing. Attendants were friendly and helpful."
Minus: "Bumpy flight. But it was a short flight and they tend to be bumpier."

Minus: "Sent flyg, sen fastnade vi även på avstigningsbanan för mer än 30 minuter. Besättningen försökte inte ens erbjuda något att kompensera med och jag fick fråga efter snacks och hörlurar (som ska vara kostnadsfritt). Besviken på hur de kunde gottgöra sina kunder när flyget blir 2h sen."

Plus: "Excellent support from all the Delta associaties"

Plus: "Hostess were professional and warm"
Minus: "Seats was too tight, no leg room and no room for stretching"

Plus: "The folks at Delta Airlines were great! Helpful and attentive both on the ground and onboard the plane."

Plus: "Crew and flight"
Minus: "Price for food and number of bathroom available"

Plus: "Friendly staff"
Minus: "Napkins stuffed in the overhead to fix presumably the rattles."

Minus: "They ran out of blankets, earphones on the flight"

Plus: "On Time. Nothing else to say,"

Plus: "The seat was comfy foe the whole 20 min flight"
Minus: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"

Plus: "In-flight entertainment Nice crew"
Minus: "The Delta seat assignment and boarding process The flight was delayed"

Plus: "Overall everything was great would definitely recommend delta to others ."

Plus: "The ticket agents and other airport personnel were tremendously understanding and helpful! As a matter of fact, a few said this happens more often than it should, which is sad and shocking! Had it not been for their help this would have been much worse!!!"
Minus: "Our original flight included a connection that overlapped and needed to be changed. I brought this to the attention of Kayak/Aeromexico and the flight appeared to changed for our entire party of six. When we arrived to depart from Akron-Canton there were MAJOR issues with Delta acknowledging the change on their end. We waited at check-in for an hour and half before this was resolved. This also happened when we left Cancun and almost missed our flight. Our daughter also had to put on stand-by in Atlanta due to this fiasco. We spent another two hours working with Delta customer service trying to get her a seat on our flight back to Akron-Canton. Had we not been to Cancun airport extra early AND had our flight delayed in Atlanta we would have missed both flights. This was without a doubt the worse experience we have ever had!! It should have been caught and resolved before I ever had to get involved. I am very disappointed and unhappy with the service offered for the tickets we purchased. This was extremely stressful for my wife and kids and tarnished our vacation. This was totally and completely avoidable!!! You can and should do better to service your customers!!"

Plus: "Great service."
Minus: "No power outlets. No WiFi. Limited movie selection."

Minus: "Late"

Plus: "The crew was gracious and accommodating."
Minus: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."

Plus: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."

Minus: "I began asking for my wheelchair escort the minute I got off the plane. I was assured in Houston they would be there when I got to Detroit. They were not. The request was clearly spelled out on my boarding pass along with my personal oxygen equipment information. I kept asking different staff and they would call for me then say somebody would be there. I waited for an entire hour and only when I started to cry did somebody do something. It was terribly stressful."

Plus: "They offered some snacks"
Minus: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"

Plus: "Not much"
Minus: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."

Plus: "Didn’t load my bag at point of departure"

Plus: "Once we hit the coast we skirted down the coas of Florida which provided a spectacular view. The approach and landing at Key West airport was thrilling and absolutely perfect. We’ve flown Delta many times but this was our first but not last time to Key West."
Minus: "Nothing"

Plus: "Costmer service great"

Plus: "The flight is short"
Minus: "Delayed from 930pm to 6am. Didn't tell us till almost midnight. Because of scheduling issues not weather or anything. The check in people had no idea what I was talking about when I tried to check in for my 6am rescheduled flight."

Plus: "Not much to like"
Minus: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Minus: "Time to bring in dual class flights!"

Plus: "Crew was all very nice"
Minus: "Flying is always uncomfortable"

Plus: "Entertainment"
Minus: "Staff were a bit rude. The boarding process was slow as everyone rushed up when they announced the first zone to board, and obviously this was not policed. We didn't get our seats until we got to the gate because apparently we bought our tickets too soon to take off, which was three weeks. Also, staff claimed there wasn't enough bin space so asked people to check their bags. We saw people with two big bags get on board at the start, and then staff made everyone at the back of the line check their bags. But there was plenty of bin space before take off. And we were seated in the last row which can't recline."

Plus: "That they got me to where I was going"
Minus: "The fact that Aeromexico/Delta and their predatory pricing charged us 28USD for a checked bag in an INTERNATIONAL flight, in clear defiance of Mexico's Law of Civil Aviation new reform. Also, shame on you Kayak for not bringing this up to our attention when buying our tickets."

Plus: "The captain kept us very informed about what was going on"
Minus: "Only one engine was working"

Plus: "More entertainment options were added. Thank you"
Minus: "It didn't fly fast enough. Jk. Not much to say"

Plus: "Everything else"

Plus: "Entertainment, newer plane, great crew. and complimentary meal? fantastic."
Minus: "I checked in 12 hours in advance for both trips and was assigned a B seat toward the back of the plane for both, with no capability to select my seats in advance."

Minus: "At 6'4", seat access could be better."

Plus: "The bathrooms were incredible dirty. I take longhaul flys very often and Delta definitely has the dirtiest I've seen! Bathrooms were very dirt on both flys (from and back to Rio)."

Plus: "I liked the airplane, , service, food, JFK and the airtrain!"
Minus: "We were delayed 2,5 hours and of course that is not fun!"

Plus: "Crew were very friendly and courteous as well as very helpful."
Minus: "Can't play games at the IFE ... Freezing."

Plus: "Crew are the best!"

Minus: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Minus: "Entertainment system was not working on all seats"

Plus: "Punctual"
Minus: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Minus: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Minus: "Flight was delayed"

Plus: "Åkte buissness class och allt var perfekt!"

Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"

Plus: "Crew was great. Seats were comfortable."
Minus: "The airline lost both of my luggage suitcases."

Minus: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Plus: "Incredible staff. Super polite"

Plus: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Minus: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Plus: "Friendly crew"

Plus: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Plus: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Plus: "Everything was great"
Minus: "N/A"

Minus: "The flight delayed for 2xhours from Paris to Cincinnati"

Minus: "Not to be late ,and not to loose my luggege"

Minus: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Plus: "The transfer times were excellent"

Plus: "Nice staff. Flight on time."
Minus: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Plus: "The crew was helpful and accommodating"
Minus: "The flight was delayed, missed connection, and lost baggage. Subpar."

Minus: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Plus: "The crew were polite and friendly"
Minus: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plus: "Extremely hot the plane"

Minus: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Minus: "Arrived 5 hours late"

Plus: "Over all everything was great, except the bags check in"

Plus: "Good quality flight"
Minus: "But delayed and lost baggage"

Plus: "Food was good, crew was very professional and courteous. Flight was smooth."
Minus: "Coach was cramped and the video system didn’t work very well"

Plus: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Minus: "Le capitain et l’aterrisage"

Plus: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Minus: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plus: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Minus: "Business class seating on the AirBus 318 is very cramped."

Minus: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."

Plus: "That flight have been short"
Minus: "Fly attendants have been in hurry when they served snack"

Minus: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Plus: "The friendliness and courtesy of the staff."
Minus: "One piece of my luggage was left behind in Paris."

Plus: "Nothing special"
Minus: "They start serving late the apperitif before taking off and take it back right after."

Plus: "Staff was nice"
Minus: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Plus: "Smoothness of flight and service"
Minus: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Plus: "It was Amazing staff helpfull and fresh.. love it"
Minus: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plus: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"

Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"

Minus: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Plus: "Always like Air France. They are in tune with keeping the traveler updated."
Minus: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Minus: "Freezing"

Plus: "Cheap aircraft, not even headsets"
Minus: "Dirty aircraft, I expect more when I pay a lot"

Plus: "Standard stuff"

Minus: "They had no sandwiches for sale! No entertainment"

Plus: "Everything was ok"

Plus: "Everything"
Minus: "Nothing"

Plus: "Confort"
Minus: "Meal for kids first"

Plus: "Travel time"

Plus: "The flight was on time & smooth"
Minus: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Plus: "They were very kind!"
Minus: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Minus: "Everything was great. Maybe more modern movies if anything"

Plus: "Getting off the plane"
Minus: "Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat."

Minus: "Delayed 5h, missed all connections, no help from crew"

Plus: "Flight on time"

Minus: "The same. It was the same plain"

Plus: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Minus: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"

Plus: "Great crew comfortable seating on time. Good short haul flight"

Plus: "Everything"
Minus: "Everything"

Plus: "The comfort of the new Sears at economy-a class"

Plus: "Aircraft was superb."
Minus: "Communication arr as y was too busy. Too much going on around me."

Plus: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Minus: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Minus: "Child behind my seat was loud kicked my seat and parents did nothing."

Minus: "Plane was a Dreamliner"

Plus: "There entire experience was 1st rate. I've flown to Europe with various international flight companies and LATAM has equaled such but what put it above others was the personal attention when I had a problem with luggage. In Lima, Peru there was a connection and an attendant named Sebastian went the extra mile contacting luggage handlers with his cell phone to ensure my bag was recovered and waiting at the gate of my connecting flight en route to Buenos Aires. A special thanks goes to Sebastian. Thank you Brother."

Plus: "Wine and whisky"

Plus: "crew! just awesome"
Minus: "some people being to loud at sleep times."

Minus: "Luggage lost"

Plus: "All of your staff where very nice and kind."

Plus: "Personal on board is always great in LATAM"
Minus: "Personal at gate always suckin LATAM They lie in order to push their policies"

Plus: "I got to my destination safely and on time"

Plus: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Minus: "El espacio entre asientos....terrible, una verdadera lata de sardinas."

Plus: "The service on board is very good.when you have a business customer service is almost everything."

Plus: "Priority boarding."
Minus: "No airline lounge."

Plus: "I love this airline! Service, planes, food."
Minus: "Na"

Plus: "Good attention by the airline solved my problems"
Minus: "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"

Plus: "Entretenimiento"
Minus: "Comida, al llegar a mi ya no habían opciones."

Plus: "good flight. Good lounge in Santiago. Flight staff very good"
Minus: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Minus: "No Movie Screen"

Minus: "When I check in, they don't find my booking information. And let me to find out the solution. It's so terrible airline."

Plus: "Good movie selection. Good drink selection."
Minus: "attendants where too preoccupied chatting in the back with other patrons to answer my light and when i went to the back to get some water they where less than friendly about being interrupted in their chat session"

Plus: "They lost our bags in the way there due to their own fault. Really unhelpful throughout the recovery process which luckily did not take long."

Plus: "very professional and helpful staff."

Minus: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."

Minus: "Delayed"

Plus: "Great airline"

Minus: "Vuelo sobrevendido. Poco serios. Avión súper incómodo... su pitch es vergomzoso"

Plus: "Everything except departures line at JFK airport was great"
Minus: "Departures line at JFK airport was unusually long"

Minus: "Could not select my seat"

Plus: "Friendly crew"
Minus: "Nothing"

Plus: "Space between seats"

Minus: "Missed next flight and was not compansated!!!'"

Plus: "Nothing stewardess mskstewardess"
Minus: "See above"

Plus: "Everything was seamless. Glad they are not on strike like Sky!"
Minus: "Everything was fine."

Plus: "Seat OK, but full row. Social distancing OK."
Minus: "Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered."

Plus: "The conform and easiness from flight to flight."
Minus: "More food options."

Minus: "The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements."

Plus: "The seat was very comfortable the service was terrible the flight attendant helped the attendants in coach before taking care of the 3 passengers in first it was disrespectful the peanuts were horrible and the wine was terrible"
Minus: "Do you really want a list?"

Plus: "The snacks"
Minus: "More snacks"

Plus: "Very friendly and helpful crew"
Minus: "Getting seat assignments at front desk was confusing and a little hectic"

Plus: "Everything was ok except the audio"
Minus: "I could not use my earphones because the entry was blocked. You should get it fixed. Seat 23D"

Minus: "The plane was delayed 2.5 hors and we missed our connection"

Plus: "Smooth flight"
Minus: "We almost missed out connecting flight because we had to transfer our own bags on to the connecting plane."

Plus: "Aaeromexico gives free meal. Services were excellent"
Minus: "The turbulence, not there fault but didn't like it"

Plus: "Almost everything was perfect!"
Minus: "The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers."

Plus: "Overall a great experience"

Plus: "Overall, my flights with Aeromexico were smooth and comfortable. I especially appreciated the airport staff allowing me to load a zone ahead of my assigned zone so that I could easily get my viola in an overhead compartment on the plane. Lots of points earned there, thank you!"

Plus: "Smooth flight all around. Didn't use the entertainment"
Minus: "Seats were a bit hard."

Plus: "Crew was excellent . Food was good. Flight was long, but I was well aware of this ahead of time."
Minus: "Loud kids next to me"

Plus: "Todo muy bien"
Minus: "Nada"

Plus: "The food amd good customer service"

Plus: "The price and flight times"
Minus: "The food and the fact that the entertainment was only in Spainish"

Plus: "I’m gonna leave this empty"
Minus: "Just saying... if you are going to have video screens and “entertainment” please make it more than 3 movies- everything else was labeled in entertainment but was not there- just a big tease And there was no WIFI available- even though the whole plane said “WiFi on board” again, a big ol tease Just don’t offer it at all rather than faking it- or at least tell everyone the system is down or not loaded I would’ve bought a book"

Plus: "my bag came back to me without many of my belongings. thanks for hiring such standup folks, aeromexico."

Minus: "Never took that flight as I missed the connection. It is a shame how things are done. I had 1.30 min of layer. If it was organized properly I had way enough time to catch the plane but the immagration doesn't care about the time of your flight. No one helps you anywhere. Then I was sent from one place to another before finally finding someone who knew what to do. And course no apologies at any moment"

Plus: "We made it"
Minus: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."

Plus: "30 minutes early"
Minus: "Nothing, everything was outstanding"

Plus: "Staff was very friendly and helpful."

Plus: "Everything. The plane 787! Cuauhtémoc beautiful plane inside and out. Great service. Impeccable landing as usual with Aeromexico pilots! Thank you."

Plus: "almost everything, meal movie and drink of choice included in ticket. even alcohol! and coffee seperate on top."
Minus: "cramped seating smelly/messy lavatory."

Minus: "Paying for snacks"

Plus: "I like the service overall, am totally satisfied.."

Plus: "Nothing"
Minus: "Aeromexico is garbage, very poor service on the phone, the gate, the airplane. I do not recommend this air line"

Plus: "Boarding ran very smoothly, nice staff. It was nice having WiFi during the flight. Very good leg space between rows"
Minus: "Food was not the best. Just one option of breakfast, it has been better. Awful, awful landing! One of the worst landings of my life and the captain said nothing about it."

Plus: "Good service, decent meals. Good to very good beverage service."
Minus: "Changing planes in Mexico requires immigration, screen hassles,. I will fly direct to US next time. Terminal info was very poor. Delayed second flight had no gate info until last minute."

Plus: "Overall trip was ok"

Minus: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1. When I spoke to the person on Latam air they said they don’t have a ticket for me and sent me back to terminal 2 via a bus where Aeromexico desks were. I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me."

Minus: "MY FLIGHT WAS CANCELLED!!!!!!!!!!! I DID NOT GET AN EMAIL NOTIFICATION!!!!!!!!!!!!! I WAS IN THE AIRPORT FOR OVER 11 HOURS!!!!!!"

Plus: "Nothing. I will never fly this airline ever again. The movies were OK."
Minus: "We got to the airport and turned out that our flight was delayed so much that we’d miss our connection but the crew at the counter was so incredibly unhelpful it was beyond frustrating. The customer service line was unreachable and basically there was no one to talk to. We’re stuck in Mexico City for a day."

Plus: "The best seats I have ever had in coach. I am 6’3” and had plenty of legroom. Wonderful seating!"
Minus: "Main meal very bad, tasteless pasta with a dry bun, no butter, no salt and pepper and pudding for a side. Pudding? Really? Probably the worst airline meal I’ve ever had."

Plus: "Excellent flight. Flight attendants were friendly and helpful, For airplane food it was on point. Smooth flight and no delays. Clean plane."
Minus: "There wasn't anything I didn't like about this flight."

Minus: "I want my money back terrible Departure was supper late 20 hrs waiting for broken plane to be repaired"

Plus: "No turbulence at all, smooth take off and landing."
Minus: "Knees hit the passenger seat in front of me. Hardly any leg room, we were all packed in like sardines."

Plus: "ON time, friendly, comfortable and there was food."

Plus: "same"
Minus: "same"

Plus: "Crew was nice, check in people was nice too"
Minus: "The zonnes for boarding are not respected at all. The crew its handling people's documents in a rush and don't have the time to check what groups are boarding. The food was way too little. I've travel hundreds of times. This was the smallest meal I've ever had"

Minus: "1am flight would have been nice to sleep. But being in the very last row aisle seat right next to the galley and bathroom was impossible. Very noisy wish people often bumping into me. Seat was terribly uncomfortable and the arm rest was broken making it even worse"

Minus: "I had to get my luggage in Mexico City Airport and bring it to the connection flight to Lima by myself. I don't like it. They call it "service"?"

Plus: "Customer satisfaction is always in their mind. Their employees at all levels are usually waiving a smile and great attitude."

Plus: "Nice planes and good service onboard"

Plus: "The crew were incredibly nice and accommodating."
Minus: "Because it was an older plane, the entertainment options were minimal. The few TV's that came down had very poor quality- grainy and discolored with lines going through it."

Minus: "Part of my luggage was left in Guadalajara"

Minus: "The fly was delayed for more then 30 minutes with no explanation,I paid for the Saturday rate and end flying on Sunday what I thing is not fear . Why I have to pay more? About the food we didn't receive a meal ,they give us only some peanut and cup of water since I am a diabetic person I need to eat frequently,"

Plus: "Crew members are ok"
Minus: "Poor management"

Plus: "Nothing"
Minus: "They checked everyone’s carry on bags, which made the boarding process incredible slow, then they made you stand on a bus until it was full, to drive to the plane to walk up stairs in the rain. I kept my bag for 20 hours, flying from Vancouver to Calgary to London and before my flight to Madrid. They didn’t care that I said I didn’t want to give it up or that I had to make a connection. Madrid’s airport is notorious for have slow baggage handling, so they are making me wait. I packed for 2 weeks in a carry on and back pack to avoid checking luggage. I am disappointed."

Plus: "Besittningen samt underhållningen på första planet! Bekväma platser!"

Plus: "Prompt service, clean plane, friendly stewards."
Minus: "There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well."

Plus: "It is very disappointing that the I have been charged for my luggage. I have been allowed one peace suitcase from London to Stockholm. I was allowed from London but on return British Airways check in staff charge me unlawfully."

Plus: "Everything about flight"
Minus: "Ticket price will be better if you make it little bit cheapper"

Minus: "No entertainment on a 5 hour flight and uncomfortable seats."

Plus: "Absolutely nothing."
Minus: "Swat comfort. Boarding. Crew warmth (at least pretend you don’t hate your job)."

Plus: "Love that meals are part of the flight. Excellent meals, great service."
Minus: "Boarding announcements hard to hear in gate area at Gatwick."

Plus: "Comfortable seats, good staff."

Plus: "Comfortable sits"

Minus: "We cancelled this trip months ago, and I didn't book it through Kayak. I don't understand why I've been getting these communications!"

Minus: "Cramped, bad seats. Every time the guy in front of me shifted in his seat he bumped my knees and even sent my drink flying into my and my seatmate's laps."

Plus: "Everything from check in to arrival was first class"
Minus: "The only thing I had a problem with was baggage claim, we had priority stickers on our bags but it made no difference, bags were very slow to arrive"

Minus: "Being late and I missed my next flight. I talked with the customer service to book me on next flight from Dallas to London. They did that and told me that they moved my luaggage to the new booking but didn’t happen and I was going around in London looking for my luggage."

Plus: "Timing was excellent"

Plus: "Seat comfortable, Crew was great."
Minus: "The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough"

Plus: "Boarding was fast! Typical short flight."
Minus: "Not even a glass of tap water was offered complimentary."

Plus: "Leg room was decent enough."
Minus: "I’m stuck on a plane for hours. Don’t abuse this by trying to charge me for food and drinks. Especially when I can’t bring my own drinks unless bought at extortionate airport prices."

Minus: "Food options very poor. Was not asked about veg or non veg just directly served veg. Entertainment on a 9 hour flight was devoid of choices."

Minus: "same as above"

Minus: "Plane was cold and dirty."

Plus: "Absolutely nothing - and this was Club Europe"
Minus: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."

Minus: "Received a text telling me the flight was cancelled. Had no"

Plus: "After 18 hours of travel I just slept on this flight. Got on, fastened my seat belt, and don't remember take off or landing!! But the plane was MUCH cleaner and nicer than our international flight."
Minus: "Flight crew was a bit loud and it woke me up a couple of times, but it was at 2 pm. So I didn't expect them to be quiet."

Plus: "Good food"
Minus: "Long transit at Heathrow airport"

Minus: "Seats are not comfortable. The crew are OK. No fruit juice or cool drinks."

Plus: "comfort is really good the seats are big"
Minus: "nothing"

Plus: "Both flights were on time. Funny comic relief safety film kept my attention. Friendly cabin crew member gave me a hot tea for free."
Minus: "No breakfast served in economy to my disappointment, there was no mention of that when I booked with Kayak. The seats are not too comfortable, with little legroom. The BA app did not show gate information when I needed it."

Plus: "The on board service was good"
Minus: "The check in service wasn't gd; staff not very helpful"

Plus: "Classic, reliable and trustworthy British Airways. Does what it says on the tin"
Minus: "Very full flight but still comfortable"

Minus: "Dålig mat gammalt flyg. Trasiga TV monitors."

Plus: "Entertainment options and wine made the 10+ hour flight pass fairly quickly!"
Minus: "The middle arm rest would not go up and made it incredibly uncomfortable for a 10-hour flight."

Plus: "Cordial and helpful crew members. Food was excellent."
Minus: "entertainment was not functioning through out the flight."

Plus: "The plane was comfortable and clean, and there was enough legroom for me even in economy. The flight attendants were friendly and meal services were well timed. For a 10+ hour flight, this was about as comfortable as it could be."

Plus: "Crew friendly"
Minus: "Food bland and limited choice Do not like the new bottle service in Club Service slow Seats very uncomfortable and less seat pitch than on other airlines"

Plus: "The ground crew was good"
Minus: "They loss my bag"

Plus: "Able to get a flight next day. However, I paid to reserve seats, and did not get offered a reimbursement!"
Minus: "No food or snacks offered."

Plus: "The wide variety of movies"
Minus: "No options for break fast on the last rows, and I get the feeling the Snack Menu rans out pretty quickly"

Plus: "Quick trip"
Minus: "No movies"

Plus: "Polite and friendly crew, comfortable seat and plane."

Plus: "Overall quick, easy and event free...just as flights should be."
Minus: "Plane got a little hot sitting at the gate and our seats were the only ones that didn't have air vents."

Plus: "There was something to like?"
Minus: "This was a four hour international flight from London to Istanbul. There was no in-flight entertainment system of any kind, not even audio, and there was no free food or drinks. Not even a bag of peanuts or a soda. Everything had to be paid for. And if you did wanted to purchase something, it took forever since passengers had to whip out a credit card. Cash not allowed. I have never been on an international flight that made you pay for food and drinks. When I inquired why, the reason given was that this was a "short-haul international flight". Oh, I see. British Airways is now a discount airline."

Plus: "Check in, boarding were well organized. Crew and attendants at the airport were very friendly. My luggage was not lost."
Minus: "The flight from Houston was delayed, but Captain said that he will make up, and we should arrive to London on time. Only when we landed I learned that we are still late by an hour, and I missed my connection in London by a few minutes. Whoever was assigning a seat for me in Houston, could seat me closer to the front, so I would have a better chance to catch my connection. Instead, I was placed at the very last row. (Very uncomfortable by the way)."

Minus: "No refreshments at all from London to Hamburg. Coffee or tea should be free, and certainly water at least should be offered"

Plus: "Comfortable seats and good service"
Minus: "No USB port"

Minus: "Old Plane. Very complicated check in yo the plane. 40 mins delay"

Plus: "The first class steward who helped us when he didn't need too. The free films."
Minus: "I flew British Air in the past and had excellent service. I actually would have paid a bit more to choose them as an airline. No longer! Horrible service. Our stewardess was rude and unhelpful. Best example, when my husband turned in the remains of his last meal, something had leaked over his tray table. She didn't bother to help. He luckily had some extra napkins. She watched him clean it up and then left without taking the soiled napkins. Thanks. The meal quality was poor on the international flight. American handled the start of our vacation. Such a superior international flight quality compare to British Air."

Plus: "The food was good, but BA charged for even a soda."
Minus: "Paying for even a basic beverage. Really?"

Plus: "I love Itsu restaurant in Heathrow. Healthy, ready and cheap! Get the Heathrow card & get points (although they take 7days to post!) There are also good shoe sales in the airport at christmas season."
Minus: "Heavy fog on London pushed my Nice-Heathrow 2h from even taking off, so they knew and could plan on coordinating the delay. yet, they didn't even delay the Heathrow-Boston flight 5minutes (surprised it kept its spot in the supposed heavy fog for take off). One thing that made matters worse on each way was that Heathrow has a mandatory security check in the middle of a flight connection even if you don't go out of the airport and don't want to check England. This wastes a lot of time in transfers, prevents people from carrying liquids they might have acquired, and makes tired passengers wait in line for another 1h or more, and get themselves in those machines, which is very frowned upon to opt-out of. I like the food on BA in general - good quality meat without tendons or too much fat, and overall nicely cooked. However their strength is in Indian food, and they should limit English food to 1 token per tray (mince pie ok, but the bitter coleslaw was inedible and sometimes we just need direction as I am just realizing now what the cotted curd was for: the minced pie). Not a horrible experience, but with 5h20 arrival delay, you'd think they'd offer me more than $6 for lunch! Finally, I hated having to wait in a random place until 1h before my flight and then dropping everything I was doing to run to my gate last minute."

Plus: "Crew service"
Minus: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."