Hitta erbjudanden för internationella flyg från Stockholm Arlanda

Plus: "The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty."
Minus: "Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches."

Plus: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."

Plus: "None"
Minus: "None hate the experience"

Plus: "crew"
Minus: "children entertainment"

Plus: "Crew was great, food was great, timing was great! (Got to LAX about 45min prior to scheduled arrival), however seats are very narrow!! Good enough for a short (2-5 hour) flight but definitely not for a transatlantic one!"
Minus: "Everything great but the seats..don’t expect too much of a leg room in the 777 Boeing...unless you get the exit row in economy or you book a business class!"

Plus: "Crew was fantastic"
Minus: "Boarding was delayed by 30 minutes. May have been beyond the crew control."

Plus: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Minus: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Plus: "Great entertainment and food- all excellent."
Minus: "Uncomfortable, small seats in Economy."

Minus: "Temperature was very hot"

Plus: "Food, crew"
Minus: "Comfort seats"

Plus: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Minus: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."

Plus: "The crew were very friendly."

Plus: "Flight attendants were very understanding."
Minus: "I requested a basinet for my infant daughter and I paid a total of $98.93 extra, but on the plane they told me they didn't know anything about that and they didn't have any basinet. I called Swiss as soon as I landed, and I've told my request was sent but it was never confirmed. They also told me they will send me an email when the basinet for the return flight is confirmed. At this point, I'm not even sure what I paid the $98.93 for."

Plus: "The food and service."

Plus: "The food that I did get was decent There was wine A couple decent movies were available"
Minus: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Plus: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Plus: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Minus: "I travel a least 5 times a year and Kayak is always my option."

Minus: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Plus: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Minus: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"

Plus: "Great service."

Plus: "The food."
Minus: "They didn't offer hot drinks like coffee/tea."

Plus: "Food"

Minus: "Cabin temperature was a little hot"

Plus: "Short flight and they handed out chocolate"
Minus: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Plus: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Minus: "Warm and excellent customer service :)"

Minus: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Plus: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Minus: "No complaints"

Plus: "Good food, ice cream and free alcohol"

Plus: "When we landed"
Minus: "Everything else..."

Plus: "A+."

Plus: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Plus: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."

Plus: "Food was decent and flight crew friendly."
Minus: "Very bright light in hallway stayed on for entire red eye making it impossible to sleep."

Plus: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Plus: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."

Plus: "Friendly crew, decent meal, and above-average entertainment systems"
Minus: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Plus: "Liked the crew, seats, snack. Definitely a pleasant experience."

Plus: "A swiss machine..."
Minus: "the smell someone left in the bathroom before me."

Plus: "Getting off the plane after 11 hours of turturous discomfort."
Minus: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Plus: "Good service inflight"
Minus: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Plus: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"

Plus: "The crew was terrific."
Minus: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Plus: "Food"
Minus: "The seats were too small. No room at all!! Could not rest bcause the passenger behind me was kicking the seat the whole trip. Very very disappointed We also paid money to reserve our seats but then checking in they gave us other seats. This is not how you do business."

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "Schedule"
Minus: "Aircraft old"

Plus: "Nothjng"
Minus: "Made me check in my carry on bag and changed my reserved window seat to middle seat amidst 2 children I don't know. Whe I got on the plane there was plenty of room for my carry on despite the boarding staff saying there wasn't. I offered to upgrade my ticket to business class the attendant at the desk laughed at me. Older woman was very rude, condescending and not accommodating."

Minus: "The flight was delayed that made the connection very tough."

Minus: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."

Plus: "Good communication, helpful and friendly staff, usually on time, and better than average food & beverage options."
Minus: "Online check-in was complicated by my visa and made worse when I went to check-in counter at airport and representative did not know how to enter my info into the system. There should be better training provided to ensure people who are foreign citizens living in another country on visas can be easily processed just as quickly and efficiently as everyone else."

Minus: "The plane was too hot"

Plus: "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens."
Minus: "Nothing at all"

Minus: "The 777 was very clean and had great onboard personal internment with lots on on demand movies."

Plus: "Everything"

Plus: "x"
Minus: "x"

Minus: "Everything was really good"

Minus: "No gate number on boarding pass from instambul to tirana. Very confusing ."

Plus: "Overall enjoyable"
Minus: "It would be nice if they spoke English better"

Plus: "Easy checking reasonable wait."

Minus: "They made me pay $450 to check two of my bags. The bags were delayed by a day and then they stole a $1,000 camera from the delayed bag. I work for a travel agency and we will never fly Turkish Air again."

Plus: "It was a pleasant experience,"

Minus: "the entrainment system did not work"

Plus: "It got me to the next airport alive"
Minus: "There was not much to watch on tv and not enough alcohol"

Plus: "Everything"

Minus: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

Plus: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."

Plus: "ALL"

Plus: "The food was delicious. I have never had better airplane food. The movies were super new and interesting. I did not have time in the 11 hours of flying to watch all the movies I wanted to. The flight was also incredibly smooth."
Minus: "There were a few small things that could have been better (Which I'll mention), but the worst thing about the flight was the airport. Ataturk Airport is a mess. After the attempted coup, they really upped security, forcing all international flights to go through a second security screening after transferring from another airport. It's understandable but the line moved at a molasses-like speed when I had only 25 minutes to make my connecting flight. The security personnel were rude, as well. Also, when I went to make my connecting gate in Cairo, there was no one at the gate after the required boarding time (Because security had held us up), forcing some of us to board the plane without having anyone to show us onto the plane (Very scary). The flight boarding was chaotic, and no announcements were made about what we were supposed to do. Besides the lack of boarding gates, the only other serious complaint I had against Turkish Airlines (Because it really was great overall) was that the pilots and flight attendants were very hard to understand. I have taught ESL for the past 5 years, and I still had a hard time as an American understanding their English. Also, they frequently didn't understand or misunderstood questions that I would ask them. I've never had a hard time understanding flight attendants on an international flight, but I only understood about 20% of what anyone said over the loud speaker in the plane. And it's nice to be able to understand when the pilot says, "We are experiencing some turbulence and would like everyone to buckle their seatbelts until it passes." Two small things remain: 1. The bathroom trash cans were full on every flight (A small thing but makes everything feel "trashy"). 2. The flight attendants seemed unhappy, and they definitely seemed unhappy to be serving us. I can only assume they are that way because they aren't treated particularly well by their bosses."

Plus: "Every thing was excellent"

Plus: "Crew was nice and friendly."
Minus: "Food was not very good."

Plus: "Loved the leg room and movie/live TV selection"
Minus: "Nothing."

Plus: "Everyone seemed pretty happy to be at work that morning."

Plus: "Had emergency exit row with plenty of leg room"
Minus: "Nothing"

Plus: "Everything"

Plus: "They had really friendly staff."
Minus: "The leg space between the chairs was really cramped."

Plus: "Thank you for managing wheelchair assistance at Istanbul."
Minus: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."

Plus: "Nothing"

Minus: "3 hour late"

Minus: "I can't find my baggage.."

Plus: "All very nice"
Minus: "Boarding was unorganized."

Minus: "Tough landing and strange turbulence"

Plus: "One of best experiences flying. First rate and can't beat the price."

Minus: "Failed to offer me newspaer upon boarding....passed our seat flying with cart full of papers!"

Plus: "Comfort, good quality meal, on time"

Plus: "Loved the seating space"
Minus: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."

Plus: "Every thing"
Minus: "None"

Plus: "Selection"
Minus: "Headphones or headphone plugs do not make good connection. Screen touch is hard to manage."

Minus: "They keep the cabin too warm."

Minus: "The air bus that we flew on from Rome to Istanbul was not as comfortable as the plane we were on for the leg from Istanbul to Chicago."

Plus: "I liked most of the processes but only boarding process was complicated."

Minus: "My seat space was too small"

Minus: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"

Plus: "flights on time.."
Minus: "Our pre-ordered meals were not served"

Minus: "The fact that they were not helpful to my dad"

Plus: "easiness of turkish airlines"

Minus: "The lack of leg room in the huge plane"

Plus: "Good"
Minus: "Kool airline"

Minus: "My solid, expensive suitcase was shuttered. I assume, the only way that could happen is by running over with the luggage transporting vehicle. They provided a replacement; though, not of the same quality."

Plus: "A real plug under each seat seat pitch better than most airlines No-fuss attitude makes things easier in general"
Minus: "cleanliness is a different standard from, say, Lufthansa but not botheringly so. Turkish telecom wastes your time in trying to get on the Istambul Airport wifi - impossible."

Plus: "Liked everything about the airline - great service."

Plus: "Great, patient crew!"

Plus: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Minus: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Minus: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plus: "Reliable airline."
Minus: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Plus: "Service"
Minus: "Delay for both leg trip."

Minus: "Luggage did not arrive."

Plus: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Minus: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Plus: "Super service. From gate in Frankfurt to Rome."
Minus: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Plus: "The airline staff was great. Everyone really helpful."

Plus: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Minus: "The seat and service."

Minus: "Lufthansa is a bad airline. They are always late. Their service sucks."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Minus: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Plus: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Minus: "No movie, no passenger loading from the rear."

Plus: "wine"
Minus: "no screens"

Plus: "Much shorter flight time."
Minus: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Minus: "Seems like they want to nickel and dime you for everything now..."

Plus: "It was overall a great flying experience."
Minus: "One of my connections was way too short. I almost missed my flight. I had to run!"

Plus: "Boarding was automated gates was easy."

Plus: "Flight went well except for boarding"
Minus: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Plus: "There's nothing much that's positive to say about this leg of our journey."
Minus: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Minus: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Plus: "The service to clients number one. I like"

Minus: "Lost a whole day and a half of vacation!"

Minus: "Having to go through passport control and security a second time took too much time for the connection between flights."

Minus: "Same as above"

Plus: "Nothing good to say"
Minus: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "2 hours delay on a 1 hour flight."

Minus: "Did not happen"

Plus: "Plane was clean, crew nice and courteous."
Minus: "Food."

Plus: "Comfortable and clean planes. Flight was on time. Free drink!"
Minus: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Plus: "Same as above."
Minus: "Same as above."

Minus: "Short flight so no entertainment provided or needed."

Minus: "Delay for one hour"

Minus: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Plus: "Left on time"
Minus: "Full plane"

Minus: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."

Plus: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Minus: "Planet var trasigt"

Minus: "Our flight from SFO to Frankfurt was cancelled and we were re-booked on a very bad itinerary."

Minus: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

Plus: "Great crew, smooth flight, enough leg room, but no reclining seats"

Plus: "Quick Trip, Friendly Staff"
Minus: "Spacing of seating due to covid."

Plus: "Nice crew"
Minus: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."

Minus: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Plus: "Service was very good"

Plus: "The crew"
Minus: "Boarding"

Plus: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Minus: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Plus: "The crew was friendly and particularly one of the girls was always giving her best"

Minus: "Äta en muffins"

Plus: "That we landed in the end"
Minus: "More communication to passengers when there are so big delays (almost 2 hours)"

Minus: "Staff is not friendly, does not offer assistance or ask if you need anything."

Plus: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Minus: "It would be wonderful to have all seats the same as first class for a long distance flight."

Plus: "Everything:)"

Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Minus: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Minus: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."

Minus: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Minus: "late flight once again"

Plus: "Service was outstanding!"

Plus: "This is always a pleasant airline to travel with."
Minus: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Minus: "No place to put my feet. No foot room"

Plus: "Friendly staff with great service"

Minus: "Sweet or saulty 'Snack' is a joke"

Plus: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Minus: "That I did not fly this airlines before. They will be first on my list from now on."

Minus: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Minus: "I sat in the last corner seat on the plane... very cramped as there’s no leg room, no window & was overbooked."

Minus: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Plus: "The crew were so kind!"

Plus: "Left on time - arrived early"
Minus: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Plus: "Nice"
Minus: "Food"

Plus: "The crew was very professional and kind and evetything was on time. The food is tasty."
Minus: "No entertainment at all."

Plus: "The direct flight' and the comfortable seat"

Plus: "The plane was comfortable and clean. Internet was offered"
Minus: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."

Plus: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Minus: "Flight attendants were a bit stoic but did their job."

Minus: "Flight was cancelled and we weren't notified."

Minus: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Plus: "Ok flight' late leaving from Vienna because pulling luggage when passengers missing,."

Plus: "Leg room, kind staff in the airplane"
Minus: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Plus: "All flight members were servicing very pleasantly"
Minus: "Nothing"

Plus: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."

Minus: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Minus: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Plus: "It was fast and comfortable"
Minus: "---"

Plus: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Minus: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"

Plus: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Minus: "nothing in particular"

Plus: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Minus: "Ground crew was a big bottleneck and Austrian security did not help."

Plus: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."

Plus: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Minus: "I have no negative comments about this flight. Everything went well."

Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."

Plus: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Minus: "There weren't a single blanket on the whole flight"

Plus: "Yes, Very good"

Minus: "Allow business passenger to use front bathroom."

Minus: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plus: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Minus: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Minus: "Bigger seats the new ones are way to narrow"

Minus: "Still don’t have my luggage yet"

Plus: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Minus: "Move the drapes a few more inches back."

Plus: "Loved the smooth ride."
Minus: "Bathroom was pretty nasty"

Plus: "The crews were pretty great!"
Minus: "The regulating of the temperature."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Minus: "Fix the damn KIOSKS at Vienna!"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Minus: "Not being 1 hour late"

Minus: "Staff rude and short"

Minus: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Minus: "Boarding was very slow."

Plus: "The space at my feet with the chair in front was a bit akward."
Minus: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Nothing"
Minus: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plus: "It was all fine"
Minus: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "KLM staff is great"

Minus: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Minus: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Minus: "Turn the lights on early making it hard to sleep"

Plus: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plus: "Light snack and complementary wine"

Minus: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Plus: "Employees were very friendly"
Minus: "The seats were very small"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "Arrived early!"
Minus: "Boarding seemed disorganized."

Minus: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plus: "Everything excellent. Comfortable seats in business."

Plus: "Able to fly direct to ansterdam"
Minus: "Have to lay over on the way back. More expensive than other airlines."

Plus: "I got some rest"
Minus: "unable to charge my phone or watch movies"

Plus: "Nothing"
Minus: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Minus: "Delayed!"

Minus: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plus: "Airlines issue"
Minus: "Profiling certain customers"

Minus: "They stole my money"

Plus: "Helpful and smiling cabin crew."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Minus: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Plus: "Good multi media access and content"

Minus: "Two hours delay in the start."

Plus: "Everything. Staff incredible."

Plus: "Eveything is well arranged"
Minus: "Nothing"

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"