Plus: "New plane well maintained."
Minus: "Very poor food quality, boarding member are a bit slow."
Plus: "had to cnx due to covid-19"
Minus: "had to cnx due to covid-19"
Minus: "No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable."
Plus: "Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving)."
Minus: "The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class."
Plus: "Crew, food and beverage"
Plus: "Good crew, comfortable seat, plenty of storage"
Minus: "The inflight entertainment system"
Plus: "Helpful crew, great bathrooms"
Minus: "More organized boarding & more AC in the back of the flight"
Plus: "Not much to enjoy. Food was bread with hummus with cheese(?) pretty plain."
Minus: "Seats were very slim and limited leg room. Balkhead did not offer much storage. Cumbersome to get in and out of easily. One of the poorest trip in my 63 country travels. Would not recommend Etihad to my friends."
Plus: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Minus: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"
Plus: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Plus: "Boarding, crew, food remained good. RR clean."
Minus: "Plane older, seats and entertainment worn."
Plus: "Food and entertainment library was good"
Minus: "If your someone with mild restless leg syndrome, go business class or the leg room package or you will be miserable."
Plus: "Plenty of spare seating. Cabin staff and crew very helpful."
Minus: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."
Plus: "Seats were comfortable."
Minus: "Service was a bit average. Attendants bumping into you... no apologies"
Plus: "The staff were kind, professional, attentive, and each person brought a warm elegance to their interactions with patrons. My seat ate who was a stranger to me got messily sick and the attendant was gracious and helpful to her. Also the meal from Abu Dhabi to Bengaluru was the most delicious I've ever had on any flight, which includes some international first class travel."
Minus: "I have long thighs so my knees butted against the seat in front of me."
Plus: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Minus: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."
Plus: "Every thing is good inspite of food"
Minus: "Cheep quality of food"
Plus: "I loved everything about the airline and the service provided except for one detail. The staff was great and very concerned with all passengers and their safety."
Minus: "Your average male isn't 150 lbs anymore. Seats are a little smaller than I experienced on previous trips. But still better than others."
Plus: "The air staff were so good!!! So friendly and so attentive!!"
Plus: "FLIGHT WAS NOT CANCELLED"
Minus: "FLIGHT WAS DELAYED, CONNECTING FLIGHTS WERE MISSED. SIGNIFICANT DELAYS"
Minus: "Crew needs to be more polite to passengers. I witnessed the crew being rude to multiple customers. Also the good needs work. I've traveled Etihad multiple times before and this experience has made me want to not fly them again"
Minus: "Seats and leg space were tight. Also the air conditioning was so cold that most people had the blankets throughout the journey. They ran out of non veg meals. The same happened on the flifht from dallas to a bu dhabi"
Plus: "The crew were outstanding."
Minus: "They only had two choices of food: either vegetarian or chicken. The number of dishes were small as well. The “salad” was horrible."
Plus: "Overall trip was fine but nothing to be thrilled about with it."
Minus: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"
Minus: "The seats never recline. All the 4 leg seats had reclining ossue"
Minus: "only one meal served on flight Manchester to Dubai, had to ask many times to get drinks."
Plus: "Crew, Hospitality, Willingness to help"
Minus: "They have reduced seat size drastically - its more crammed than domestic airlines !!!"
Plus: "1) the flight was not full which was a big plus 2) the universal charging at the seat, I didn't need a converter."
Minus: "1) The sinks in 4 bathrooms were broken. People were still using the bathrooms although there was no sink. So people were not washing their hands which is unsanitary. 2) the food was not very good, nor the timing of it. Also sandwiches in plastic wrapping were distributed during sleeping hours and that was very disruptive. 3) the plane was older. 4) the flight was very expensive so I expected 5 star features and comfort, but it was only a 3 star for me."
Plus: "staff were great"
Minus: "a little bit of a late departure"
Plus: "Entertainment was good"
Minus: "Staff is rude and food was horrible"
Plus: "Crew was cool and service was good."
Minus: "Because I purchased the ticket from kayak I feel like they punished me. I had a 14 hour layover. I went to the counter ask about a meal voucher and they said I didn't qualify because I purchased through a 3rd party and so I sat there for 14 hours dreaming of when I would eat next."
Plus: "The crew, the cleanliness, the food (lots of food and drink. It was nice to have the option to snack or not especially while traveling with a small child.)"
Minus: "My son's tv monitor didn't work"
Minus: "Service is poor, seats are crowded and uncomfortable, food is not good."
Plus: "The service. The crew got things done effortlessly."
Minus: "They didnt provide me Accomodation with the fact that I had more than 12 hours transit"
Minus: "horrible flight attendants. no one offered me a drink once and it took a horrendous amount of time once i got up and asked"
Plus: "Entertainment system"
Minus: "I mention below."
Plus: "The crew was attentive and genuinely friendly / helpful."
Minus: "Many passengers were rude, standing in the aisle near the entry to the restroom / galley area. The crew repeatedly asked them to sit and they would sometimes ignore then outright and other times sit for a short while only to get up once again. For me the seat cushion was a bit hard for such a long flight."
Plus: "More food option"
Plus: "Service was good"
Minus: "Seats are very narrow and uncomfortable. The seat cushion doesn't provide much 'cushion'. Some other competitor airlines have much better seats."
Plus: "Travel bag (with toothpaste, socks, etc) was given."
Minus: "2. Food choices from Abu Dhabi to Bangkok was Szechwan (spicy chicken), Indian (fish), or vegetarian pasta; no international or Thai food. 2. Entertainment was stopped 30 minutes before arrival."
Plus: "Sichuan Chicken was the best airline food i have ever eaten in an airline. it was quite impressive. Might be too spicy for a lot of people but i love it. I would advise that you add "spicy" next to the name for those who can't handle spicy food."
Minus: "Since i was travelling alone, it was asked to change my seat from an aisle seat to a fairly packed seat in the middle of the plane. i did them a favor because a son wanted to sit next to his dad. i really shouldn't have change. the seat was very cramped. like wow, the plane was small. i do not think i would do it again. ever."
Plus: "The staff as helpful and attentive"
Minus: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
Plus: "Maybe entertainment system, but brought my own laptop anyway"
Minus: "Unfriendliness of cabin crew Flights too cold Few years ago the were the best Low luggage allowance in comparison to other airline Was charged for 1Kg extra, which will never happen in other airlines"