Plus: "Good movie selection. Attentive crew."
Minus: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."
Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."
Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."
Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"
Plus: "Reliable airline."
Minus: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Plus: "Seat was comfortable and the food was decent."
Plus: "International flights are always the best! You’re treated like you’re sitting in first class!"
Minus: "I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though."
Plus: "Everything very excellent"
Minus: "Thanks Lufthansa for amazing service!"
Plus: "It was nice trip and comfortable"
Minus: "Dem måste ändra tiden"
Minus: "Flyg stå still gör an och half timma I Frankfurt"
Plus: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."
Plus: "Crew and flight were great. overall excellent experience."
Minus: "Food could be improved."
Minus: "Flight got cancelled."
Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."
Plus: "Flight crew was amazing, as well as the first meal....restaurant quality."
Plus: "Service from Milan to Toronto was good"
Minus: "Service from Toronto to RdU not so good"
Plus: "The crew was very welcoming"
Minus: "My overall experience was good"
Plus: "Even for such a short flight you still get a small snack and drink."
Plus: "The flights were on time, we made a 1 hr 5 min connection with no fluster. Dinner was one of the best airplane meals, breakfast a little less so"
Plus: "Crew and entertainment options"
Minus: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."
Minus: "We missed the conection flight....."
Minus: "Didn’t like the breakfast at all"
Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"
Minus: "Moved boarding gate without notice"
Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Plus: "Lufthansa did well with handling a very difficult situation with courtesy, attention, and offering of amenities."
Minus: "Through no fault of Lufthansa, because of problems at JFK, our flight was turned around and returned to Munich after two hours of travel."
Minus: "2 hours delay on a 1 hour flight."
Plus: "The honesty of the staff and the constant updates"
Minus: "Flight was delayed and overall the flight wasn't comfortable."
Plus: "The seats and leg room were spacious enough. I liked the many options of movies."
Minus: "The vegetarian option was gone for the second meal. The touch screen TV was not working properly. Had to push the buttons multiple times"
Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"
Minus: "I was transferred to the flight through vienna, vienna-berlin was cancelled and i am stuck in Vienna"
Minus: "The airplane was very late, so I didn't make it to my connecting flight."
Plus: "The crew was nice and they took good care of us. The flight is really short and there isn't much time for anything."
Minus: "The seats are becoming smaller and smaller, and more uncomfortable."
Minus: "See comments above."
Minus: "I had requested a gluten free meal weeks before my travel and it was not confirmed for the Naples to Frankfurt flight. I think that if I already requested ahead of time that the flight crew should know about it and be ready to provide me with the correct meal even if I don't call back and confirm."
Minus: "The seat was getting pushed back"
Plus: "Great service, crew attentiveness and economy comfort. Movie and music selection was good."
Minus: "Slightly larger food portion"
Plus: "Drinks and food quality acceptable Well on time Very friendly crew"
Minus: "Seats comfort could have been better"
Plus: "Staff was very attentive and friendly."
Minus: "Seating very cramped for a tall person. Tight squeeze!"
Minus: "The food was not good."
Minus: "Person in front of my reclined while I was eating"
Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"
Plus: "very good service overall Gothenburg airport is great"
Minus: "such early flight!"
Plus: "An extremely professional, attentive staff and flight crew"
Minus: "We missed this connecting flight."
Plus: "The politeness and friendly demenor of the LH crew is very refreshing and makes for easing the stress of a long journey. The seating arrangement and the below deck toilets were also nice. Seating next to toilets is never comfortable and moving them downstairs is a great idea,"
Minus: "Planet var trasigt"
Mycket trångt i och mellan stolarna
Ingen åsikt om mat eller underhållning eftersom det inte fanns.
Allt fungerade som det skulle
Plus: "Crew was great. Flight was clean."
Minus: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."
Minus: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"
Minus: "Helpful flight attendant, kind check in attendant"
Plus: "To reach the goal."
Minus: "Food. Time."
Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."
Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."
Minus: "För kallt i kabinen. Ingen andra måltid."
Plus: "Easy, efficient"
Minus: "Entertainment, food, comfort"
Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."
Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"
Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"
Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."
Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"
Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."
Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."
Minus: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Plus: "The food was great and the staff were excellent."
Minus: "The entertainment selection was limited and there were no live channels - just prerecorded content"
Plus: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Minus: "Placering av resesällskapet"
Minus: "Försening 1,5 timme"
Plus: "The water bottles, pillow, and earbuds were on the seats."
Minus: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."
Plus: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Minus: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."
Minus: "Only one free soda. Beer and wine for a fee."
Plus: "För många spanjorer"
Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."
Minus: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"
Plus: "Crew were pleasant."
Minus: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."
Plus: "Comfortable seats and attentive crew!"
Minus: "Old movies not up to date."
Plus: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Minus: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."
Plus: "The flight crews were great. The entertainment on the long flight was good. The food was abundant."
Minus: "While in Stockholm we had a flight delay and multiple gate changes. The lack of communication was frustrating. The food was too spicy for my taste as well as my 2 yr olds. No options were offered on the menu."
Plus: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."
Plus: "Easy kiosk check in, baggage drop off, good service."
Minus: "No advance discussion about emergency exit row seating requirements, and we were not allowed to even have a paperback book to read in this row. The flight was full and boarded, so not able to change seats."
Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"
Minus: "The seat next to me was open and they moved someone over next to me."
Plus: "Smooth flight with friendly crew"
Minus: "Small plane"
Plus: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"
Minus: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Plus: "Quick flight easy on and off."
Plus: "Besättningen var fantastisk på denna resa. Alla vi som flög i SAS plus blev ordentligt ompysslade"
Minus: "Stolarna är något trånga."
Plus: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."
Plus: "Fine, uneventful flight."
Minus: "My luggage was lost. They are unable to track it. If it is not found within five days, then they gave me a number to call. I'm very unhappy."
Plus: "Space between rows of seats was excellent"
Minus: "No options in menu. No free wine, beer and other spirits."
Plus: "Everyone was friendly and helpful."
Minus: "Would have liked more options for Movies."
Plus: "hela upplevelsen var väldigt trevlig. allt från trevlig personal som pysslar om en, till sköna säten / "sängar""
Minus: "Den ena maträtten visade sig vara mera populär än den andra vilket resulterade i att den tog slut"
Plus: "Everything was good"
Minus: "Everything was good"
Good budget airline, comfortable seats and pleasant crew
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
Plus: "Seat was very comfortable. Crew was excellent"
Minus: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Minus: "The flight was delayed 40min So i missed the connection in Leipzig"
Minus: "The temperature at altitude was far too warm for my comfort."
Plus: "The plane left and arrived on time."
Minus: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Minus: "It was so late and we were not told anything!!!"
Plus: "Easy boarding"
Minus: "Leaving on time"
Minus: "No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información."
Plus: "Smooth experience, no problem."
Plus: "The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled."
Plus: "The crew was nice, seats were comfortable."
Minus: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."
Minus: "More legroom. And not having to pay for a simple glass of water."
Plus: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Minus: "Better entertainment system... better food and more courteous cabin crew members....."
Minus: "Too late and not too much Information about that"
Plus: "Very speedily boarding, crew dealt with a passenger with a large bag well."
Minus: "Chair didn’t lean back, unclear that water wasn’t free"
Plus: "Good airport and nice crew"
Plus: "Staff super friendly. Comfortable sears. Food very good."
Minus: "The flight was delayed and we could not check in online from home."
Minus: "We were a little delayed"
Minus: "Missed flight because of another flight delay"
Minus: "Delayed, causing me to miss all other flights."
Plus: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Minus: "Nothing really, just a typical budget flight."
Plus: "Arrived to Seattle on time."
Minus: "I did not know what airline, crew flew me to Seattle."
Plus: "I arrived in Köln."
Minus: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."
Plus: "Staff at the airport (ticket counter and check-in) were very polite."
Minus: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Plus: "Everyone was nice."
Minus: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"
Plus: "Flight was on time!"
Minus: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Minus: "Flight was cancelled; waited in the Rome airport for over 8 hours waiting for assistance and for a new flight for tomorrow and then another 2 hours we had to wait for a shuttle to take us to the hotel. By far worst airport/airline experience by far. Will never book with Austrian/Eurowings ever again."
Plus: "Spacious seating for a budget airline."
Minus: "Nothing. All good."
Plus: "For a short flight, the trip was fine. No delays were experienced."
Minus: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."
Plus: "legroom was ok but i paid for it"
Minus: "i somehow ended up having paid for a "meal" onboard, which consisted of half a sandwich (don't know why they thought mayonnaise went with cheddar), half a cup of coffee and a carton of water. Apparently that cost me 10 euros and it was something i should have unticked when reserving my seat. the flight was also delayed an hour with minimal apology."
Minus: "Flight was cancelled--no crew!"
Minus: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."
Minus: "*Various flight delays *I was told the only available seat was next to the emergency door. I didn't want to sit there, but had no choice. After boarding, I noticed there were several empty seats available. *I tried to get a attendant's attention for water, but they never came to me. *I wanted to keep my jacket with me to put on during flight, but was told I had to put it in the overhead compartment."
Plus: "Very nice plane with the most legroom I’ve ever had"
Minus: "The flight was delayed about an hour"
Minus: "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."
Plus: "smooth flight"
Minus: "boarding took too long"
Minus: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Minus: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Plus: "Efficient and reasonably comfortable."
Minus: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Minus: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"
Minus: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."
Minus: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."
Minus: "More than 3 hours delay and this is a lot of times !!! Absolutely no matter what the relationship is about This company is disastrous !"
Minus: "The flight was delayed over and over and finally cancelled. We had to go out to the ticket counter to rebook. That meant clearing customs and then going back thru security again. A real Hassel!!! I think any other airline would have rebooked people in the terminal!!!"
Plus: "Service onboard was very efficient. Flight was short"
Minus: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."
Plus: "Overall good experience, flight was short and painless"
Minus: "Flight borded late and at a different gate"
Plus: "They rebooked me to a new airline to get to my destination."
Minus: "Multiple gate changes then flight was delayed 10mins, 40mins, then for an hour. No attendant ever came to the gate until the last minute. I had to be rebooked on a different airline."
Minus: "Water should be free on the flight"
Plus: "Bad for 12 hrs flight passengers need hot food"
Minus: "Long flight is not about just saving money"
Minus: "Again it was not made clear about self transfer. While booking it should be clearly stated if a flight is or is not self transfer"
Plus: "Flight crew was friendly and personable. Liked them very much!"
Minus: "Norwegian ground and boarding crews are terrible. No announcements and help queuing up the boarding crowd. It's in need of training and improvement."
Plus: "Boarding was good and food too."
Minus: "The flight to Fort Lauderdale was delayed more than one hour and no information about landing was provided at Fort Lauderdale Airport."
Plus: "Friendly crew."
Minus: "Better entertainment"
Minus: "Food, friendliness of crew, knowledge of crew"
Minus: "My luggage never arrived!! It was only a 45 min flight and bag was checked two hours prior to take off. Then customer service was nonexistent until we handled it on our own."
Plus: "Sätet var ok, men jag satt ju på första raden så det var väntat. Besättningen var trevliga."
Minus: "Jag flyger väldigt ofta och har sistone vart med om mycket förseningar. Tycker ni som flygbolag kunde bjuda resenärerna på en dricka eller något eftersom vi får vänta. Tycker det är rimligt när man inte levererar sin tjänst på utsatt tid."
Plus: "The aircraft was brand new and clean."
Minus: "The flight was delayed 5 hours for a total wait of 9+ hours without any contact for food vouchers, apologies or a compensation. We picked this flight for the convenience of the location and connection, but not sure if will ever do again in future. Also, no entertainment option in the flight at all."
Plus: "Helt okej allt var bra förutom det angiva i det dållga"
Minus: "Trycket dålig hantering av trycket"
Minus: "There was no food served- besides that which one could purchase. We got drinks coffee tea or water only. There was no entertainment either."
Plus: "Very efficient!"
Minus: "You got to be kidding! Charging for water!!!"
Plus: "The middle seat was empty- much more comfortable flight!!!"
Minus: "You have to pay for everything! But the price of the ticket was very reasonable so that's ok."
Minus: "The Fort Lauderdale Terminal process may be one of the worst in the country. A bus takes passengers to a different terminal and customs is both confusing and poorly signed for connections."
Plus: "This service on this flight was excellent and the new plane was great!!"
Plus: "Modernt flygplan och WiFi på planet. Snabbt ombordstigning."
Minus: "Sätet var inte bekvämt alls. Flygplanet var smutsigt."
Plus: "Spacious, comfortable"
Minus: "No pillows, breakfast not very good"
Plus: "Allt funkade riktigt bra i det stora hela Trevlig personal"
Minus: "Ont om plats för handbagaget då det är fullbokat Framgörallt vart planet 30 minuter försenat"
Minus: "They forced me to check my bag leaving JFK. Charged me $250 to check it and then proceeded to lose my bag. They have since refused to refund my money. Don't ever fly this airline"
Plus: "Premium Economy was good."
Minus: "Not a very large entertainment selection and food didn't look too appetizing, but nothing out of the ordinary for an airline."
Plus: "Able to sleep most of the way"
Minus: "Delayed leaving. Delayed in the air. I missed my connection."
Minus: "There were no headphones available for purchase."
Plus: "The entertainment were a good selection but if they can give specific season and episode that would be great because I want to be able to watch an episode in order."
Minus: "I didn’t like how when I was holding my cup of hot water. A crew member walking very fast down the aisle pushed my hand and splash water onto my lap. That didn’t make my 8 hour flight back to NYC very nice."
Plus: "reasonable upgrade to business class"
Minus: "Flight delayed almost 3 hours"
Minus: "See above. I will not choose Norwegian again if another airline is flying that route due to the ridiculous buckle and dining for food, blankets etc. it makes it way to expensive to travel with a family"
Minus: "Excruciatingly slow loading, taxi and flight."
Plus: "Trevlig personal"
Minus: "Vi köpte economy plus för att få mat, bagage och att bestämma plats. Vi fick ingen mat (förstår nu att man inte får det på kortresor, men det framgick inte alls under bokningen). Vi fick heller inte de platser vi bokade. Istället fick vi på både hem och ditvägen sitta längst bak vid toaletter som dessutom luktade urin till en grad jag inte varit med om på några andra flighter."
Plus: "The entertainment system is great!"
Minus: "The boarding process was really bad."
Plus: "The food, the entertainment, the comfortable seats"
Plus: "Convenient, reasonable Well staffed and pleasant Boarding handled well"
Minus: "Slight delay on take off"
Plus: "Very efficient crew, food was great, had wine with my meal at no extra cost! I like The aircraft configuration with the seats, it makes it easier to board the plane."
Minus: "Games could be expanded, missed soduko."
Minus: "My entertainment screen didn't work so I couldn't watch any movies while others could"
Plus: "Inget. Allt är svindyrt. Kaffet smakade illa."
Minus: "Nonchalant besättning."
Minus: "Wait to board and after time passes for departure, notice for delay only after expected departure time. No explanation. 1hr delay then they call to gate and everyone waits and another hour passes and no explanation given. Finally next boarding time passes and then gate change and plane change and we are notified they needed to get new crew. Finally board. Landing was terrible and I dont feel particularly comfortable ever flying with this airline again. Will rather pay more and fly klm"
Plus: "Almost everything was perfect"
Minus: "There need to be more options for the food when purchasing the ticket, such as gluten free and vegetarian. Also, the wifi did not work on our flight."
Plus: "Bra pris, modernt och hyfsat bekvämt plan. Bra med egen skärm. Gillar att kunna följa var planet befinner sig på rutten."
Minus: "Boardingen tog lång tid, den wi-fi som Norwegian säljer på är obefintlig, filmutbudet är tunt för en atlantflygning. Frös man i planet får man k ö p a en filt."
Minus: "Ingen underhållning på en linje med 7 timmars flygtid."
Plus: "Flight attendants were very pleasant. Food and service was good. Good selection of movies."
Plus: "Trevlig personal, wi-fi på planet, modernt flygplan"
Minus: "Varför inga incheckningsterminaler och bagage drop i Edinburgh? Skulle snabba på processen. Hyrde en film för 5€ men när vi landade var den inte klar. Varför kan man inte se färdigt sin film man betalt för?"
Minus: "Nothing. It was great."
Plus: "New plane"
Minus: "Flight was an hour late"
Plus: "Crew was good."
Minus: "We had to wait in a long line to get our boarding passes checked, and then we waited in a big room before boarding. Seating was a little tight."
Plus: "We took the flight from Stockholm to Copenhagen so its only an hour no food but they did serve drinks. Boarding was quick and easy and everything went very well"
Minus: "2hours delay with no explanation. Crew not nice, couldn't get a glass of water after waiting for over 2 hours at check in and running to the plane. No movies, music, or anything. No space, not enough toilets."