Hitta billiga flyg från Göteborg till Bangkok

Plus: "Entertainment was great, excellent movie selections, and games."

Plus: "Delay was for 30 min"

Plus: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Minus: "I honestly had no issues with my flight."

Plus: "comfortable seating, friendly helpful crew, good food"
Minus: "sometimes too cold sometimes too warm"

Plus: "It was a normal flight with any extra confortable feature."
Minus: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."

Minus: "Delayed"

Minus: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Plus: "Nope"
Minus: "The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough"

Minus: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Plus: "The crew"
Minus: "Boarding by rows and not like cows all at one time"

Plus: "Baggage out fast Separate bus for 1st and business"
Minus: "Cabin was cold Seat not as comfortable as other business classes"

Plus: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."

Minus: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"

Minus: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Minus: "It was torture in the cramped seats"

Plus: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Minus: "Two of the flight attrendants in our area were in a bad mood and it showed."

Plus: "Tasty lunch with good service in business class. Modern comfortable plane."
Minus: "Flight delayed by a few minutes."

Minus: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Minus: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Minus: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Plus: "The buttered pretzel was nice, and different."
Minus: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Plus: "Since the flight from Palermo was 1hr. late. Swiss air took us privately to check our passports and directly into the plane. That was Excellent Or we would have missed our flight. We made it into the plane, too bad our luggage din`t."
Minus: "Not enough room between seats for international flight."

Minus: "The flat bed is narrow and VERY hard."

Minus: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Plus: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Minus: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Plus: "Nothing."
Minus: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Plus: "Very friendly crew, good legroom in economy, excellent meals."
Minus: "None"

Plus: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Minus: "Tight connection on Zurich."

Plus: "On time, good service, nice crew"
Minus: "Tight space for legs when chair is in flat setting"

Minus: "Old planes. Food was okay. Business zeats not too comfortable."

Plus: "They are the best airline flying to Boston."

Plus: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minus: "The flight was an hour late, causing us to miss our connecting flight."

Plus: "Best airline I have ever flown"
Minus: "N/A"

Plus: "Professional polite crew."
Minus: "Seats too SMALL Food not eatable"

Plus: "Food was decent and flight crew friendly."
Minus: "Very bright light in hallway stayed on for entire red eye making it impossible to sleep."

Plus: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Minus: "Only that WiFi is too expensive!!"

Plus: "Comfort"
Minus: "The guy in front of me at the flight from Zurich to Newark..."

Plus: "They put us in a nice hotel"
Minus: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Plus: "nice and efficient crew. seats had good space for flight"
Minus: "no entertainment."

Plus: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Minus: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."

Plus: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Minus: "Not sure why loading is not by aisles, seems not that efficient"

Plus: "Courtesy of crew."

Minus: "People who handle Swiss"

Plus: "This was my first time flying on Swiss Air. Beautiful aircraft and a very friendly crew. Food was good and our flight was on time. Lots of options for in-flight entertainment."
Minus: "The boarding process was not ideal. This was our first time in the Zurich airport and we were not aware of the passport check at the gate. There were no signs and several passengers tried to board without the stamp only to be sent to the passport check line. Very frustrating. Also, there was no organization so everyone just rushed forward when boarding was called. They should consider boarding by rows to make it a more orderly process. Finally, there was no leg room at all. I realize airlines are trying to squeeze every passenger in that they can, but this was ridiculous. I'm 5'11" and my knees were pinned against the seat in front of me."

Plus: "Very little"
Minus: "I paid extra for seat selections and then they did not give me those seats."

Plus: "Boarding and staff okay"
Minus: "Terrible plane ; no room , the most miserable flight we have ever been on"

Plus: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Plus: "Friendly crew. Good food"
Minus: "None"

Plus: "I like that this plane had more leg room then other airlines."

"en väldigt dålig ombordstigning. Alla skulle vänta på alla och en som organiserade ombordstigningen som inte kunde använda mikrofonen. Var väldigt mycket otydligheter och alla grymtade bak i kön."

"ombordstigningen är ju väldigt komplicerad och inte speciellt effektivt. Har de gott om tid är det ok men inte annars"

"My luggage got delayed, trying to reach out the airline and no updates for me where my luggage is and when it will be delivered to me."

"The crew is really friendly"

Plus: "It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly."
Minus: "The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end."

Plus: "Very accommodating staff"
Minus: "breakfast served was still frozen."

Plus: "Great staff , amazing dinner, and the entertainment screen size was best"
Minus: "Seats could be a little bigger"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Minus: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

Plus: "Aircraft and crew"
Minus: "Food"

Plus: "The entertainment selection is quite great."
Minus: "The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!"

Plus: "I was traveling with a baby alone and crew was very supportive"
Minus: "Food"

Minus: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Plus: "Seat 16 B was great"

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

Plus: "Better food than on flights I've been on originating in Germany."

Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."

Minus: "Seems like they want to nickel and dime you for everything now..."

Minus: "4 good movies, regular water rounds, friendly staff, enough toilets"

Plus: "Nothing"
Minus: "We missed the conection flight....."

Minus: "Didn’t like the breakfast at all"

Plus: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Minus: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Plus: "Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane."

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"

Minus: "2 hours delay on a 1 hour flight."

Plus: "The premium economy clas was wonderful. All of the amenities, comfort, room made a long trip far more enjoyable. The crew was right there to help me get to the next gate."
Minus: "Frankfurt airport is dreadful. I'm elderly and being forced to climb up and down stairs to the Tarmac with luggage and then crammed into a bus to the terminal was terrible. I would avoid Frankfurt at all costs. Lufthansa needs to take some initiative with this."

Plus: "it was quite comfortable"
Minus: "luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were."

Plus: "Comfortable seating, very good and pleasant crew."
Minus: "Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great."

Minus: "Personnel and food was great."

Minus: "The flight was excellent. Crew attentive and pleasant, good amenities--decent meals (special diet preferences observed on 2nd of two flights, but not first). Frequent offers of beverages and water throughout the flight from Munich to EWR, hot towels. Nice! I was not able to choose my seats until check-in, 24 hours before flight time. Of course if I wanted to pay extra (would have amounted to $60 for two flights for each passenger) I could have. Representatives at check in in Athens, were indifferent and not very pleasant."

Plus: "Seats were ok for a short flight."
Minus: "nothing"

Plus: "The honesty of the staff and the constant updates"
Minus: "Flight was delayed and overall the flight wasn't comfortable."

Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"

Plus: "The food was good and they provided a good amount of snacks and drinks as well. My movie screen would not play with sound and they found me a different seat."
Minus: "The layover time was terrible. Only 1 hour in Frankfurt. I barely made my next flight and that's only because I ran since the boarding time is about 30 minutes before the flight leaves. Their "minimum layover time" needs to be lengthened. I'd like to know if any of the people who make that decision have ever tried to make a flight with such a short layover."

Plus: "Friendly crew, had row to myself, smooth flight"
Minus: "Delayed departure"

Plus: "Very friendly personal, good food and drinks."

Plus: "The flight was comfortable, the crew very nice, the food good and many good movies to choose from."
Minus: "Could have used a few more snacks. But didn't bother to ask for any either."

Plus: "I don't like anything"
Minus: "I don't like food crew members Bad odour flight"

Plus: "The crew was fantastic. The plane was clean/as to be expected. Overall, the flight was comfortable (again, as to be expected)."
Minus: "Boarding was slow and unorganized. "Dinner" meal could have been served earlier and it could have been more filling (we were so hungry!) There could have been more opportunities to get water. They ran out of water bottles."

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "very good service overall Gothenburg airport is great"
Minus: "such early flight!"

Plus: "They walked extra miles to confote customer all the service at any leavel was best without tension."

Plus: "Lots of great choices in movies and music; good food; great service"

Plus: "Good entertainment options, large bathroom area on a lower level"
Minus: "Food options and space"

Plus: "Boarding a smooth flight"
Minus: "Food absolutely"

Plus: "The crew members were so sweet."
Minus: "Flight was late. I missed my connection."

Plus: "The crew"
Minus: "Boarding"

Plus: "Nothing"
Minus: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Minus: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"

Plus: "Noting outstanding."
Minus: "Seat comfort."

Minus: "Äta en muffins"

Plus: "Food was good. Plane was good."
Minus: "Night flight should turn off light. Staff was not skillful and professional."

Plus: "Lost my luggage"
Minus: "Not loosing my suitcase!"

Minus: "Menu was poor"

Minus: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Minus: "Austrian airlines did not even notified us about cancellation."

Plus: "Service was outstanding!"

Minus: "lost connection"

Plus: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Minus: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."

Minus: "NA"

Minus: "No place to put my feet. No foot room"

Plus: "Plane was very clean and drink service was frequent."
Minus: "The gate was older, not well appointed and far from shops and better dining. We lined up only to be taken on a very long shuttle ride to the plane. I have had this experience before but in this case the planes location was virtually on the other side of the terminal. By the time all were boarded, the plane was late by about 15 minutes to takeoff, and we experienced more delay after that so that on arrival we were an hour delayed. Many missed connections in Vienna as a result. Crew seemed tense and on edge."

Minus: "Difficulty getting to flight"

Plus: "Safe trip"
Minus: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Plus: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Minus: "Poor announcements"

Plus: "Staff was friendly, flight was on time"
Minus: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Plus: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Plus: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"

Plus: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Minus: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Plus: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Minus: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Plus: "Nothing stood out compared to other airlines"

Minus: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."

Plus: "It was fine"

Plus: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Minus: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Plus: "Very comfortable aircraft"

Plus: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Minus: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."

Minus: "."

Minus: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."

Plus: "kids treatment"

Plus: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Plus: "Efficient crew, good meals,on time arrival."
Minus: "Took a while to board and could use more updated films-minor details."

Plus: "All was great"
Minus: "except we could not do an online check-in"

Minus: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."

Minus: "economy class eats sold as business class !!! very poor and cheap strategy --"

Plus: "Punctuality and amenities on boatd"

Minus: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Plus: "very short layover and my check luggage made it all the way home with no problems"

Minus: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Minus: "It was almost 2 hours delayed"

Plus: "Staff are pleasant and competent."

Plus: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."

Minus: "I luked the atmosphire and the silence ."

Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."

Minus: "We got double charged for bags."

Plus: "I liked how generous they were with food and drinks"
Minus: "Free WiFi could have made the flight a lot better"

Plus: "Salimos a tiempo . El business es muy confortable"
Minus: "La comida horrible . No se limpian los baños"

Plus: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Minus: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plus: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Minus: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plus: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Minus: "Move the drapes a few more inches back."

Plus: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minus: "The food was just average and the seat not too comfortable"

Minus: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Plus: "Fast boarding"
Minus: "Slow in refuelling, got us delayed for 40-"

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "Crew was great, very responsive and hospitable!"
Minus: "more lunch choices, especially choices without dairy products."

Plus: "Just as I expected. And I made my last connection easily."

Plus: "Food and service"
Minus: "Working wifi would be good. Better A/C. More comfortable seats"

Plus: "Reasonable space in economy class seats"
Minus: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plus: "No delay and nice staff"

Plus: "Crew was friendly"
Minus: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Cabin facilities"
Minus: "They didn’t bring one of my bags"

Minus: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plus: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plus: "Seating is tight. The crew was great !"
Minus: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Plus: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Minus: "Less legroom, storage space, bad food, few movie options."

Plus: "They considered my reguest of vegiterian food."
Minus: "I have no complaints."

Plus: "Flight duration"
Minus: "Very stingy with the drinks Cramped seats"

Minus: "Not enough leg room"

Plus: "Gaps between seats are very narrow."
Minus: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Minus: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plus: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Minus: "No complaints about anything."

Plus: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Minus: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Minus: "You are almost always late!"

Plus: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Minus: "We did not get two of baggage at the destination."

Minus: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plus: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minus: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plus: "Bording was good and general flight ok"
Minus: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Minus: "Delayed!"

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Good efficient flight crew friendly and helpful"

Plus: "quick and relaxed"

Minus: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Minus: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plus: "newer plane, good staff"
Minus: "need better and more food options, more often"

Plus: "Eveything is well arranged"
Minus: "Nothing"

Minus: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Plus: "Everything - Checkin, crew, food, entertainment"
Minus: "Nothing"

Minus: "magazines very dog eared and some badly torn"

Minus: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plus: "Nothing"
Minus: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Minus: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Plus: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Minus: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Plus: "Great crew, on time, could get a good nights sleep"

Plus: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Minus: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Minus: "Entertainment system very slow and did reset itself several times."

Plus: "Clean plane, comfy seat"
Minus: "Chaotic boarding"

Plus: "Clean, relative new plane"
Minus: "More than 90 min late "due to late incoming plane" which caused me trouble when swapping to an other flight on arrival"

Minus: "Just det här flyget var varmt och det saknades möjlighet att sätta på fläkt. Maten smakade ganska kemikaliskt."

Plus: "The fact that we were offered an additional round of water and the friendliness of the crew."

Plus: "I liked the window seat."
Minus: "They didn’t talk much about the landing card."

Minus: "Inget att äta."

Plus: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Minus: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Minus: "Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear."

Plus: "Nice crew."
Minus: "Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight."

Plus: "Free WiFi in the air. Email received in air tracking missing luggage. Stressful to receive, but at least I could see where it was & when it would arrive. Didn’t order a meal, but there was a wide variety of snacks for purchase. Very nice crew. Great leg room."
Minus: "Missing luggage. WiFi spotty."

Minus: "Same as above. Seats very narrow. But enough leg room"

Plus: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Minus: "Just long flight in general."

Plus: "Super quiet and comfortable flight, dedicated service, punctuality."
Minus: "I liked it all."

Plus: "calming environment, finnish style"
Minus: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."

Minus: "my plane to NY flew off without me and 11 people."

Plus: "Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years."
Minus: "Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)"

Plus: "Food on this flight was delicious."
Minus: "WiFi didn't work."

Plus: "Staff were helpful and nice."
Minus: "No snack serve and no entertainment."

Plus: "Crew was very friendly and efficient"
Minus: "Food menu from Finland to Chicago could use a few more choices"

Plus: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"

Plus: "The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki."
Minus: "I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!"

Plus: "see above"
Minus: "see above"

Plus: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Minus: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."

Plus: "It was very quick"
Minus: "Nothing"

Minus: "Crew wasn't attentive. Seats were small."

Minus: "Sound only came out of one ear from headphones"

Plus: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Minus: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."

Plus: "Comfort?: had a fat neighbor whose elbow was in my robs"

Plus: "Crew was fine. Uncomfortable seats bearable for the short flight."

Minus: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Plus: "Great service, great food, and comfortable seats."

Plus: "Clean and well appointed plane, enough room to get comfortable, great on-time performance."
Minus: "Only coffee served over a 3-hour flight"

Plus: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Minus: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Plus: "The accommodations made me feel like I was in first class!"
Minus: "The screaming child behind me ):"

Minus: "This was booked as British Airways, but ended up American Airways. The food was cold and had to be reheated, the plane was worn, overall this was one of the worst flights to Europe ever. I did not book American, just got duped into it, but now I will make sure I will never fly American again."

Minus: "Boarding was horrible. We could not get anyone to confirm a gate, then we were delayed and finally bused into the middle of the tarmac for boarding. A lack of information was extremely stressful and unsatisfying."

Plus: "None of it."
Minus: "Not getting aisle seat, unpleasant passengers sitting next to me (making faces when I wanted to go to the lavatory from the window seat), group of noisy, drunk and rude young women behind.."

Plus: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Minus: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."

Plus: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."

Plus: "British airways offers amazing entertainment selections on the Screens over 25, food was good"
Minus: "Check in line was terrible, I had checked in online but still waited over a hour to bag drop, service was not great either the flight attendants were not happy at thier job.."

Minus: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"

Plus: "Nothing!!"

Plus: "Polite and friendly flight attendants, smooth boarding procedure"
Minus: "Trash everywhere on the plan by mid flight.... Broken tv screen"

Plus: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."

Plus: "We got there"
Minus: "No way to get seat assignments until 4 hours before flight"

Plus: "Temperature on flight was comfortably cool. Food was delicious and flight attendants were pleasant and attentive. The flight was full but service was prompt. Very enjoyable!"
Minus: "The lighting on my screen made it difficult to see it very well...adjusting brightness was not effective. Also, the programming selection was somewhat limited and it would have been nice to start a movie when you wanted instead of waiting."

Plus: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Minus: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"