Hitta billiga flyg från Göteborg-Landvetter Airport till New York John F. Kennedy Intl Airport

Minus: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Plus: "Not applicable"
Minus: "See above."

Minus: "Seats are very cramped"

Plus: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Minus: "Cramped in economy"

Plus: "The food was the best I’ve ever had in a plane"
Minus: "Sound quality for the films was awful"

Plus: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Plus: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Minus: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Minus: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Plus: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Plus: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Minus: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"

Plus: "the captain was great"
Minus: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Minus: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"

Plus: "The plane is beautiful, comfortable and clean. The crew is happy and kind. The food is great! Overall my favorite Airlines as of my recent two flights."

Plus: "Good seats - comfortable Attentive service"
Minus: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

Plus: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Minus: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."

Plus: "Nothing distinguishes itself for better or worse than usual in coach."

Plus: "Very clean"

Plus: "Comfortable, great service and food, free movies."

Plus: "Excellent boating procedure Friendly crew good service"
Minus: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Plus: "Only the crew was good"
Minus: "Ridiculous entertainment system - was impossible to watch a movie."

Plus: "Good service from attendants."
Minus: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."

Plus: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."

Plus: "The service , the hospitality and kindness"

Plus: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "The seats have been much better"
Minus: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Plus: "service personnel were excellent. Espresso is great."
Minus: "Business class main meal was disappointing."

Plus: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Minus: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"

Plus: "Friendly crew, decent-ish food"
Minus: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."

Plus: "Crew and overall service was great. Crew was attentive and friendly."
Minus: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."

Plus: "Polite cabin crew. Quick check- in at JFK"
Minus: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."

Plus: "Smooth flight, friendly crew, nice food."
Minus: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."

Plus: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."

Plus: "The staff was wonderful Pleasant, quick with requests , very professional"
Minus: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"

Minus: "I wasn't on it so I wouldn't know."

Plus: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Minus: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."

Plus: "I was as comfortable as I could be"
Minus: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"

Plus: "Price and crew friendliness"
Minus: "food"

Plus: "great food staff /crew very nice"
Minus: "snacks more tv entertanment"

Plus: "Nothing."
Minus: "I booked my flight via Kayak through Airfare.com. Never again. They are rude and their rebooking policies are absurd. And there are hundreds of complaints online reporting the same thing. Swiss Air should not do business with them and neither should Kayak."

Minus: "Seat problem."

Plus: "In time Nice service Delicious Meals Great Movies"
Minus: "No priority for boarding with Children No internet on Board"

Plus: "Food was great."
Minus: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"

Plus: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Minus: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."

Plus: "as I'm pretty sure they were americans... at least some of them. However, I hope they were on the tail end of some million mile juggernaught to explain their rude treatment of the customers."
Minus: "Boarding was not done by row and led to delays and discomfort. The crew was rude and not helpful. At one point, a sick passenger was requesting help for what seemed like 25 minutes before they got back to her. The plane was still dirty from the last flight. I'd give Swiss a pass next time...not really a pleasant flight experience over all even if they got us there in the end."

Minus: "not enough leg room"

Plus: "Pleasant flight attendants, great landing, on time, good entertainment selection, very nice and smooth flight"
Minus: "Food"

Minus: "They didn't help me with weelqear i have to walk"

Plus: "CHECKING & SEATING At checking I was able to pick a seat near the exit doors which gave a me a lot more extra room for my legs without paying extra which was much appreciated. LUGGAGE DELIVERY Luggage was delivered in a timely manner which was greatly appreciated after a long flight."
Minus: "BOARDING: It was a mess, everybody was called to board at the same time which slowed down the seating process in the place. CREW: Because of certain food intolerances I asked for a special meal and fortunately the meal had been prepared but the crew was not aware it was for me and first gave me the regular meal. Both for lunch and afternoon snack! I would appreciate they know my specifics and don't bring me food I cannot eat. ENTERTAINMENT: I recently made the acquisition of a new and very comfortable pair of noise cancelling headphones which I was excited to use but couldn't because the audio plug required two jacks! I have not seen that in a place for quite some time."

Plus: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."

Plus: "Amazing !"
Minus: "Nothing all good really"

Plus: "I like that there are multiple bathrooms onboard."
Minus: "The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn."

Plus: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Minus: "Nothing. Had a great trip!"

Plus: "Nothing really, seems everyone is underwhelming in this market"
Minus: "Quality of food and service"

Minus: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Plus: "Decent crew, nice snacks."
Minus: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Plus: "Nice crew"
Minus: "Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had."

Plus: "Crew was generally nice and caring."
Minus: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Plus: "Crew was nice"
Minus: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Plus: "Premium economy was perfect, smaller cabin with less people, great flight."

Plus: "Most of it was of a reasonable standard."
Minus: "Plane was full"

Minus: "Seats were really old and outdated"

Plus: "Karl was amazing! So helpful and sweet!"
Minus: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Plus: "Comfortable seat. Great crew!"

Minus: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Plus: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."

Plus: "crew / cabin staff always seem very friendly and genuine and a willingness to help"

Plus: "The flight was so delayed I missed my connecting flight to jfk."
Minus: "The flight was so delayed I missed my connecting flight to jfk."

Plus: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Minus: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Minus: "Getting home 5 hrs later than planned"

Plus: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Minus: "Boarding can get crowded so don't be in a rush"

Plus: "Top crew very friendly and professional"
Minus: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"

Plus: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Minus: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Plus: "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Minus: "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."

Plus: "Everything except the food"
Minus: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Plus: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Minus: "Plane was delayed for 3 hrs. That's a bummer."

Plus: "Sharp good atention in counter"

Plus: "Service, pilot updates, and seating were all great!"

Plus: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Minus: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Minus: "No flight"

Plus: "Friendly staff, so much food/snacks were offered. Good movies available."
Minus: "Nothing"

Minus: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Minus: "The flight change the gate number immediately so I missed my flight"

Plus: "Service, meals, friendly and attentive FAs"

Plus: "The crew were friendly."
Minus: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Minus: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"

Plus: "Staff on this flight were excellent"

Plus: "We paid extra for exit row seats so we had good leg space"
Minus: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Plus: "The cabin crew were excellent!"
Minus: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Plus: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Minus: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Plus: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Minus: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."

Plus: "Crew were great. EconomyX is a wonderful seating set up"
Minus: "Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor."

Plus: "Legroom, lovely staff and all round good flight"

Minus: "Older media entertainment screen with hard to use touch interface."

Plus: "Food and entertainment was excellent"
Minus: "Staff seemed a bit stressed and busy but very efficient"

Plus: "Crew was very solicitous...food was quite good.."
Minus: "Baggage was very slow in arriving. ..45-60 minutes"

Plus: "Overall comfortable journey"
Minus: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Plus: "I had a comfortable flight to Tobago. Staff was quite friendly and helpful"

Plus: "Nothing"
Minus: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Plus: "Na"
Minus: "Na"

Plus: "Pilot's landing was top noch."
Minus: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Minus: "Tv and food"

Minus: "Vegetarian food. 30% of people are vegetarian"

Minus: "Crew could have been more pleasant"

Plus: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."
Minus: "our seats were bulkhead seat due to my mother cannot walk so we were told to move back and that was seriously horrible we had paid extra for the bulk seat and it was neglected."

Minus: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Plus: "Everything went well"

Plus: "I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service."
Minus: "the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class."

Minus: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Plus: "Excellent service. Very tasty food."
Minus: "Too many voice announcements, interfering with the entertainments system."

Plus: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Minus: "Cc"

Plus: "All."
Minus: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Plus: "The service"
Minus: "No entertainment. Late boarding."

Plus: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Minus: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Plus: "Good food, new movies and good leg space"
Minus: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Plus: "Good crew. Clean"
Minus: "A little late"

Plus: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Minus: "Business class gets only one small lavatory."

Plus: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Plus: "Turkish do a good job of giving you a good service for your money."
Minus: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Minus: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Plus: "Super"

Minus: "The head phones are terrible."

Minus: "The only kosher foodi is no good must change"

Plus: "Professional nice food"

Plus: "Crew was very kind"
Minus: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Plus: "I liked the food."
Minus: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Plus: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Minus: "A little pricey."

Plus: "Lot of empty spaces"
Minus: "Lot of rubbish on the plane"

Plus: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Minus: "No inflight entertainment even for business class passengers."

Minus: "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."

Minus: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Plus: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Minus: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Plus: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Minus: "No negative points to make."

Minus: "Need More premier economy seats"

Plus: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Minus: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Plus: "Nothing much to shout about this flight. It got there safely?"
Minus: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Plus: "The staff were very welcoming and the seats were very comfortable"
Minus: "Flight was a little delayed"

Minus: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Minus: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Plus: "The food was quite good"
Minus: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Plus: "Comfortable flight, on time and good service"

Minus: "Small seats in the economy class"

Plus: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Minus: "The leg room was a bit limited on long flight."

Plus: "Free meal and drinkd"
Minus: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Plus: "The flight was on time"
Minus: "The boarding process was not orderly"

Plus: "Good comfort, staff friendly and smiling. Passport control, security and boarding were straightforward."
Minus: "No boarding pass available online in advance for flights from Nicosia (neither electronic nor printed). Only to be collected at the airport. As a result , although I had no hold luggage (only cabin bag), I had to queue at the check-in/drop-baggage desk to obtain my boarding pass! This is the old prehistoric system dating back to the last century."

Minus: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Plus: "Food okay"
Minus: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

Plus: "never turkish airlines ever again!"
Minus: "never turkish airlines ever again!"

Minus: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Plus: "Leg room in comfort +"
Minus: "Removal of food trays could be done sooner"

Plus: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Minus: "Be on time , delayed for an hour"

Minus: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Plus: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

Minus: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Minus: "Best option across the pond, amazing upgrade prices"

Plus: "The crew was great!"
Minus: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Plus: "good flight, inflight menu and movie library"
Minus: "rude bag drop off kiosk"

Plus: "extra legroom of comfort plus zone"
Minus: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Minus: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Plus: "Delta does an overall nice job."
Minus: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Minus: "Departure delayed by 1hr30"

Minus: "No issues at all"

Minus: "I fly regular this was an excellent flight"

Plus: "The crew was amazing"

Plus: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Minus: "Delta One is a bit jaded on this flight."

Plus: "The crew were good."
Minus: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Minus: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Plus: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Minus: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."

Minus: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Plus: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Minus: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Plus: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Minus: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Plus: "Flight was early into New Orleans"
Minus: "Flight had a lot of turbulence"

Plus: "Food was decent and crew were nice enough"
Minus: "Seat space was small and cramped. Entertainment was poor unfortunately"

Plus: "On time"
Minus: "Seats did not recline"

Minus: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Minus: "I couldn’t sleep in a chair... wish I could"

Plus: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Minus: "See above."

Plus: "I was surprised by the amount of snacks and drinks on such a short flight."

Plus: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Minus: "The landing was pretty tough and we took off almost a half hour late."

Plus: "Excellent"

Plus: "Food was unexpectedly good."
Minus: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"

Minus: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Minus: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Plus: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Minus: "Crew attaitude is not really pleasant with passengers"

Plus: "Cheese plate"
Minus: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Minus: "Plane was late numerous times. Boarding was painful"

Plus: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Minus: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."

Minus: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Minus: "3 hours delay"

Plus: "Food and entertainment was good"
Minus: "The bathroom I used was disgusting."

Plus: "Movies"
Minus: "Everything else"

Plus: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Minus: "Flight delayed, almost missed international connections"

Plus: "Waiting in the departure lounce was ok"
Minus: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."

Plus: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Minus: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Plus: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Minus: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Minus: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Minus: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Minus: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Plus: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Minus: "Very nice crew and great food"

Plus: "The plane size & comfort was excellent. The staff were very friendly"
Minus: "N/A"

Plus: "Crew is excellent, polite and personal!"
Minus: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plus: "Klm's consistantly high standards in everything they do."
Minus: "Nothing"

Plus: "Crew were excellent"
Minus: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Plus: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minus: "The food was just average and the seat not too comfortable"

Plus: "Fast boarding"
Minus: "Slow in refuelling, got us delayed for 40-"

Plus: "Flight and the crew!"
Minus: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plus: "Everything works and quick to get to destination."

Plus: "Flight arrived on time"
Minus: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Minus: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Minus: "Crew members in Amsterdam were very rude and disrespectful"

Minus: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Plus: "Reclinable seats."
Minus: "The food!! The lights could be dimmed as it was a night flight."

Plus: "Yes"
Minus: "Everything was good"

Minus: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Plus: "Crew was great and helpful despite oversight in my special meal."
Minus: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Minus: "Travelled business class and was ace experience"

Plus: "Crew was helpful and food was very good"
Minus: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Minus: "Staff rude and short"

Plus: "Pleasant flight"
Minus: "We were delayed & missed our connection"

Plus: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minus: "the headrest is hard. Apart from that- all was fine"

Plus: "Crew was ok."
Minus: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plus: "Crew was great and professional."
Minus: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Minus: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plus: "quick/efficient boarding - good staff - good food - easy flight !"
Minus: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Plus: "The crew were really helpful with people who had tight connections because of the delayed flight"
Minus: "I wish they had WiFi"

Minus: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plus: "Everything was good except for the entertainment consul for one of our seats."
Minus: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Plus: "Crew were great, food, entertainment, seat and everything else was great as well."

Minus: "Lost all our bags so couldn’t ski"

Plus: "On time and friendly crew"
Minus: "Boarding needs improvement"

Plus: "great crew and comfortable flight."
Minus: "sceens in the plane to show map and direction of travel"

Plus: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Minus: "Transfer point needs upgrade."

Minus: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Minus: "My suitcase didn't come with the airline."

Plus: "NOTHING"
Minus: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Plus: "Friendly hostesses"
Minus: "Flight was delayed 3 hours"

Plus: "Efficient boarding system, clearly signposted. Professional staff"

Minus: "old screens and entertainment system leg room to small"

Minus: "wasn't able to take the flight since I missed it"

Plus: "Very friendly onboard personnel - I really had kind of homy feeling."

Plus: "Crew was awesome"
Minus: "."

Plus: "Shirt flight but well catered, boarding was efficient and quick."
Minus: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plus: "Flying with KLM is a pleasure"

Plus: "Crew was great, very nice"
Minus: "Not enough legroom"