Hitta billiga flyg från Göteborg till New York John F Kennedy Intl

Minus: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."

Plus: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Minus: "More snacks maybe lackerli"

Plus: "Everything"
Minus: "Nothing"

Plus: "The movie"
Minus: "More space! The crew could have been nicer"

Minus: "entertainment sound"

Plus: "The service"
Minus: "The service and attitude"

Plus: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Minus: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."

Plus: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Plus: "-"
Minus: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Plus: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Minus: "The food standard seemed to be lowered a little bit, but still very well prepared."

Plus: "Entertainment"
Minus: "I would have liked a better selection of movies and TV series and games"

Minus: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Plus: "Not applicable"
Minus: "See above."

Minus: "Nasty passport control person at gate check in"

Plus: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Minus: "Cramped in economy"

Plus: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Plus: "Very friendly and efficient Good food"
Minus: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Plus: "Flight was fine"
Minus: "Check in at Nuremberg terrible"

Minus: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."

Plus: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Plus: "on time and got us there on time."
Minus: "untrained staff waking people up no flexibility with ordering GF dinner late"

Plus: "It was a fast flight. Less people on the plain."
Minus: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Plus: "People friendly"
Minus: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Plus: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Minus: "Landed in NY @ JFK with a missing luggage. That happens, I know and it can be ok but the sad thing is the very poor the service offered to take care of it. I have tried to call, no answer, I tried the link they gave me to track progress: NOTHING.... Called customer service, they gave me that number and that link telling me it was the only way!!! I am so frustrated right now!!!"

Minus: "Bathroom not clean"

Plus: "Smooth flight"
Minus: "Crew just ok."

Minus: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Plus: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

Plus: "Great complimentary chocolate."
Minus: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Plus: "good stuff"
Minus: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Plus: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Plus: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Minus: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Minus: "entertainment machine in my seat did not worked"

Plus: "crew was great"
Minus: "my entertainment controller did not work and my daughters head phone plug would only half work."

Minus: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Plus: "Your crew is amazing."

Minus: "Time"

Plus: "the captain was great"
Minus: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"

Minus: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"

Plus: "Nothing"
Minus: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Plus: "Nothing distinguishes itself for better or worse than usual in coach."

Plus: "Very clean"

Plus: "Only the crew was good"
Minus: "Ridiculous entertainment system - was impossible to watch a movie."

Plus: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."

Plus: "The service , the hospitality and kindness"

Plus: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "Polite cabin crew. Quick check- in at JFK"
Minus: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."

Minus: "This is my first flight with Turkish Airlines. It is much better than every Europe Airline company. Until the Covid19 pandemic is over I will not fly to Europe with any European company. Turkish Airline are that good. On top of that you get to transport two big bags of luggage for free."

Minus: "Good"

Plus: "Good attention to detail."
Minus: "Seat controls panels need updating. Are also dirty."

Plus: "Staying overnight in Istanbul because of the 8 hours delay."

Plus: "Everything was awesome!"
Minus: "Nothing really."

Plus: "Loved the amenities kit. The hostess was very nice and always helping with a smile."

Plus: "Most"
Minus: "Small legroom"

Minus: "Chairs spaces"

Plus: "Super"

Plus: "everything was perfect"

Plus: "(see above)"
Minus: "(see above)"

Minus: "None"

Minus: "na"

Plus: "never turkish airlines ever again!"
Minus: "never turkish airlines ever again!"

Minus: "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."

Plus: "I am not blaming the airline at all for these inconveniences."
Minus: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"

Plus: "Interior of the plane"
Minus: "Nothing"

Plus: "Everthing was great. I wish US domestic airlines were even half as good"

Minus: "Please change my meal request from diabetic to regular"

Plus: "הכל"
Minus: "שום דבר"

Minus: "No individual air vents to control temperature"

Plus: "amazing !"

Minus: "It wasn't communicated beforehand to check in our baggage to electronics."

Plus: "Attentiveness of staff."
Minus: "The check-in was quite hectic."

Minus: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Plus: "Everything"

Plus: "Everything"
Minus: "Nothing"

Plus: "Safety and comfort. The people were so nice."
Minus: "What I didn't like was when Turkish Airlines told us that in order to get free hotel and free transportation because our layover was 13+ hours we must buy Turkish entry visas which costs us $200.00. The visas should've been free because we were on transit."

Plus: "Excellent"

Minus: "it's not so much the airline's fault. they don't have US immigration desk at Istanbul airport, and going through immigration at JFK can take ages."

Plus: "All"
Minus: "Nothing"

Plus: "Wonderful experience"

Plus: "x"
Minus: "x"

Minus: "Lost my bag. Again no gate number from Instambul to NY."

Plus: "There were a lot of very good experiences with Turkish Air. I was pleasantly surprised how friendly and courteous the staff was. Overall, the trip was a pleasure. I would fly with Turkish Air again."

Minus: "Very good"

Plus: "Excellent"
Minus: "Everything good"

Minus: "Very very cramped"

Minus: "Need more vegetarian options"

Plus: "All amazing"

Plus: "Everything"

Minus: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"

Minus: "Late baggage"

Plus: "evrting"

Plus: "US government sends out travel advisories in timely fashion"
Minus: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Plus: "Good in general"
Minus: "Delayed flights"

Plus: "I like every thing"

Plus: "Great staff"
Minus: "Departed late, landed late, baggage claim took over an hour and half"

Plus: "All was ok"
Minus: "To warm in the cabin"

Plus: "Everything is high quality but the airplane interior. It's in need of some updating."
Minus: "See above"

Plus: "Got here early!"

Plus: "I love the Food was really good thanks guys!"
Minus: "Have the Free WiFi option will amazing"

Minus: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Plus: "Fast service and precise timing"

Plus: "Yes"

Plus: "Crews are very friendly"

Plus: "I flew standby (for the first time) to London and check in team in NYC was great."
Minus: "Now, the team in London, wasn’t so great. They were a bit rude!"

Plus: "48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again"

Plus: "Everything was perfect!"

Minus: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Minus: "Being on time."

Minus: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."

Plus: "Amount of food!"
Minus: "Quality of food!"

Plus: "Service"
Minus: "Older aircraft"

Plus: "Great experience!"

Plus: "top notch KLM are the best"

Minus: "Better food and more water."

Minus: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Minus: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Minus: "Bigger personal space"

Plus: "Nothing"
Minus: "Letting me board the plane even through boarding had started and I wasn’t first because of my disability"

Plus: "The boarding was fast and very well handled."

Plus: "Everything good"

Plus: "I did not like nothing"
Minus: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"

Plus: "Comfort and snack was good."
Minus: "All ok."

Plus: "Very comfortable seating!"
Minus: "The landing was a bit rough. Lol"

Plus: "Decent service"
Minus: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."

Minus: "Sent flyg, sen fastnade vi även på avstigningsbanan för mer än 30 minuter. Besättningen försökte inte ens erbjuda något att kompensera med och jag fick fråga efter snacks och hörlurar (som ska vara kostnadsfritt). Besviken på hur de kunde gottgöra sina kunder när flyget blir 2h sen."

Minus: "I couldn’t sleep in a chair... wish I could"

Minus: "Food was awful. Didn't get my checked luggage in Manila upon arrival, was traced and left in New York JFK. Don't know who messed up with my luggage if Delta connection or China airlines."

Plus: "Nothing"
Minus: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Plus: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Minus: "Nothing"

Plus: "Staff very courteous and professional"
Minus: "None"

Plus: "A3A"
Minus: "Ĺ"

Minus: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."

Plus: "Nothing Special"

Plus: "Generally everything went smoothly on this leg of my trip."

Plus: "Smooth and easy."
Minus: "Not applicable"

Plus: "Everything is perfect"
Minus: "N/a"

Plus: "Nice people. Very helpful."
Minus: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Plus: "Layout of aircraft"
Minus: "Couldn't find USB port."

Plus: "Updated plane, movies are old but a verity"
Minus: "Lost two pieces of luggage"

Plus: "I didn't like anything because the fly leat 3 hours"

Minus: "Boarding was a mess"

Minus: "No blankets or pillows. Froze"

Plus: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"

Plus: "I didnt ever purchase that ticket"

Plus: "Nothing"
Minus: "Being scammed by the Chinese, China Southern"

Plus: "The prompt transfer"
Minus: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Plus: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Minus: "Nothing"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Minus: "Mine crew 2 ladies"

Minus: "Asked for ONE piece of bread, and such a big company. Didn’t have ONE piece of bread to provide. Shame. But not surprised, considering the focus they had with onboard shopping, cut coat, and generate revenue very oriented."

Plus: "The food/drinks"
Minus: "Delay"

Plus: "It was cancelled and scheduled next day"

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Everything"

Minus: "See above. What a disaster!"

Minus: "Pretty good. Great crew."

Minus: "Didn’t like the breakfast at all"

Plus: "Everything in order and on time."
Minus: "N/A"

Plus: "All around service"
Minus: "That I had to get off of the plane."

Plus: "The service."

Plus: "I was pleasantly surprised to be offered an after dinner brandy, or a Bailey's. O"
Minus: "On both flights. The ear phone did not work correctly. Minor issue."

Plus: "WiFi access"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "2 hours delay on a 1 hour flight."

Plus: "Good overall experience"

Minus: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Plus: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Minus: "It was very good"

Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"

Minus: "crew was not friendly"

Plus: "I was able to squeeze back into Comfort Economy and make my destination, after a messed up miles upgrade - have to be grateful for the small things, right?"
Minus: "I was actually upgraded to Business Class through a LH miles award, however, that upgrade was not honored, despite the fact that I had a confirmation email from them. I had to first get to Frankfurt to even negotiate this problem. At the departure point, LH was unable to furnish me a boarding pass to my NY flight. After racing though the huge airport at max speed to make this connection, I was treated rudely at the gate in Frankfurt by LH short tempered ground staff, to the point of even being accused of being the source of the problem and being late for boarding (when I was only accorded an hour connection through this booking, and raised this concern with LH prior). Lastly, the ground crew took away my connecting flight boarding pass and nearly forgot to give me back my luggage tag. The flight crew was Ok, but just did a bare minimum to keep up with the packed and overbooked flight. To top of the joy, I got food poisoning after landing in NYC - not all food they serve was in sealed containers, and it must have been enough to cause a day of misery that followed my arrival - I can assure you that the late time and taxing and docking delays in NYC took away any opportunity to have a normal dinner, and LH food was all I had all day... Not the usual LH experience, but I may give them a break for the next few trips."

Plus: "Great flying on an A380"
Minus: "Boarding was a bit disorganized."

Plus: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Minus: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."

Plus: "Dissatisfied!!!"
Minus: "See comments above."

Plus: "Service and comfort"

Plus: "I think everything was first class, specially the CREW."

Minus: "staying 11h with no assistant"

Plus: "The food"
Minus: "The seats"

Minus: "On May 16, 2017, there was a group of Albanian and American passengers rushing through Frankfurt Airport to catch the connecting flight to New York. Their first flight (LH#1425) from Tirana to Frankfurt was 45 minutes late causing them to eventually miss their connecting flight. At this point, the passengers were asked to show their passports, separating the US citizens from the rest. All the US citizens were loaded on a bus and provided hotel, dinner and breakfast. The Albanian citizens were moved to the lower level of the airport where they were left to freeze all night. Some of the passengers were elderly and had their heart or high blood pressure medications in their luggage that they didn’t have access to. One US-Albanian citizen was asked to separate from his Green-Card holder wife in order to receive the US citizen treatment…"

Plus: "The seat was very comfortable"

Minus: "They change the gate for transfer last minute"

Minus: "Boarding was a little chaotic. Everyone kind of ran up."

Minus: "You canceled my flight it was no one to reach by kayak will never buy tickets again from kayak"

Plus: "I don't like anything"
Minus: "I don't like food crew members Bad odour flight"

Plus: "everything"
Minus: "none"

Plus: "NOTHING"
Minus: "The plane left without us and we were still in the air. They shut down the airport in Frankfurt so we couldn't take off at our destination and when they allowed us to fly into Frankfurt, Lufthansa didn't wait and hundreds of people were stranded from different areas because of the closed airport to all flights. We waited 5 hours to rebook a destination back to the USA and traveling lasted 24hours. Right now I'm not sure if I'll be refunded my tickets for thedomestic airline flight. WE will NEVER want to fly out of Frankfurt and especially with Lufthansa. I have to say the people at the service counters were very nice and helpful but it took 5 hours to get serviced and were missed 2 possible connecting flights. Lufthansa was a good airline but that was 20 years ago. The airport is too big now has too many delays so I'll avoid it at all cost."

Minus: "The service provided by the crew was okay but their attitudes were horrible. It seems as though they did not want to work."

Plus: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Minus: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."

Minus: "The plane was half way full, i had the seat in the economy section same like a big guy, at one point i asked the flight attendant if i can change my seat to another economy seat (I didn't want a free upgrade) because the guy in my right could fit in his seat with the arm rest down and it was getting uncomfortable for me. She told me if i want a upgrade, witch I refuse to get and didn't help me in any way with the problem that i had. I think for cases like this even though it's an economy seat it still cost 750$ and for a 9h flight witch transformed in a 14h flight because weather condition and fueling problems, flight attendants should be more mindful with the guest confort rather than upselling. Lufthansa it's a geat company with great airplanes but i think that in order to get people to come back you should treat people in the economy class like normal people that pay a price nothing close to the word economy"

Plus: "I loved everything."

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "Pleasantly greeted"
Minus: "Lack of space makes flying pure torture. When will airrlines get it regarding customer needs?! Crew not accessible in between serving times"

Minus: "Child car seat lost although checked with luggage."

Plus: "the staff is top notch"

Minus: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Minus: "Very nice crew and great food"

Plus: "Overall a nice and good flight"
Minus: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Plus: "Crew is excellent, polite and personal!"
Minus: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Minus: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Plus: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minus: "The food was just average and the seat not too comfortable"

Plus: "The crew tried to be helpful but were equally frustrated with the ground crew."
Minus: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Minus: "Not being to help on the ground in Copenhagen with delta issues"

Minus: "Crew members in Amsterdam were very rude and disrespectful"

Plus: "Yes"
Minus: "Everything was good"

Minus: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Minus: "Travelled business class and was ace experience"

Plus: "Very professional"
Minus: "Lost luggage"

Plus: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minus: "the headrest is hard. Apart from that- all was fine"

Minus: "There was no wifi on flight"

Plus: "Crew was ok."
Minus: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plus: "The space at my feet with the chair in front was a bit akward."
Minus: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Plus: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Minus: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plus: "Lovely crew, very helpful"
Minus: "N/A"

Plus: "On time and friendly crew"
Minus: "Boarding needs improvement"

Plus: "The service"
Minus: "The food."

Plus: "Entertainment options."
Minus: "Service was poor, seat did not recline, and the food was terrible."

Minus: "old screens and entertainment system leg room to small"

Minus: "Our lougage did not arrive"

Plus: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Plus: "Crew was great, very nice"
Minus: "Not enough legroom"

Plus: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minus: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plus: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minus: "Cramped seating."

Plus: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minus: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Minus: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plus: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plus: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minus: "Nothing"

Plus: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minus: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plus: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Minus: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Minus: "Delayed!"

Plus: "Good flights. Good prices."

Plus: "Very friendly staff"

Plus: "The food and the punctuality"
Minus: "The technology in interteiment is not touch screen"

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Minus: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plus: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minus: "Nothing."

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Plus: "great choice of entertainment content, friendly crew"

Minus: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Plus: "They were awesome."

Plus: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Minus: "No complaints at all."

Plus: "Loved this 747! Crew was professional and food was very good."
Minus: "We had a long wait (25 minutes) at the gate because we were early."