I flew business class and although the seats were not as nice as United Airlines they were comfortable. The entertainment selection was great. The flight attendants were most attentive.
The check in was not good. I was unable to check in on line the previous day. I was rudely informed that I was late checking in and I was on standby. My husband and I were separated on the eight hour flight. It was very difficult to travel so long away from one another.
Had no record on file from Sweden to Washington
Super comfortable. Slept the whole way.
The food on business class.
We should be reimbursed, the entertainment was broken
It was awesome experience
en väldigt dålig ombordstigning. Alla skulle vänta på alla och en som organiserade ombordstigningen som inte kunde använda mikrofonen. Var väldigt mycket otydligheter och alla grymtade bak i kön.
ombordstigningen är ju väldigt komplicerad och inte speciellt effektivt. Har de gott om tid är det ok men inte annars
Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."
Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."
Minus: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"
Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"
Plus: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Minus: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"
Plus: "Crew was attentive"
Minus: "We sat on the runway for an hour."
Plus: "Flight was ontime"
Minus: "The boarding process ar newark is terrible, and the lady that was at the boarding gate was extremely unpolite with no service attitude at all - i have never seen before such a behavior"
Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."
Plus: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Minus: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."
Minus: "Dem måste ändra tiden"
Minus: "Flyg stå still gör an och half timma I Frankfurt"
Plus: "The crew was very friendly, the food was surprisingly delicious and despite weather conditions being rough and causing significant turbulence the pilot handled it well and landed so smoothly I could honestly barely tell we had landed!"
Minus: "The seats were pretty comfortable for economy seats but still could have been a bit more comfortable. The standard leg room could be increased as well as overhead storage"
Minus: "It was one hour late leavinh"
Plus: "Service was excellent, food was good, everyone was friendly and nice."
Minus: "Everything was OK."
Plus: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Minus: "No negatives."
Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."
Plus: "Food & entertainment were good;"
Minus: "Seats were very tight, several crying babies (no fault of airline) making it difficult to sleep"
Minus: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."
Minus: "Didn’t like the breakfast at all"
Minus: "Travel in flight was good. Flight was missed due to delay in the airport and they made it clear that this was a bulk rate ticket and any rebooking was almost a favor on their part. That being said with some chatting to the service agent she softened up and started to be more helpful. Wish she could have been more helpful from the start and ended up being rerouted through another city despite a codeshare flight leaving directly to my final destination which would have been the normal switch. Oh well, those are the breaks with a bulk price ticket. Once in flight, service was very good and plenty of open seats, so room to stretch out."
Plus: "Food is provided"
Minus: "Delayed 6 hours on the plane"
Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"
Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Minus: "2 hours delay on a 1 hour flight."
Minus: "Stroller damaged by cargo people"
Plus: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."
Plus: "The honesty of the staff and the constant updates"
Minus: "Flight was delayed and overall the flight wasn't comfortable."
Plus: "Pretty much everything. A joy after the Condor flight"
Minus: "What's not to likr?"
Plus: "Darned site more comfortable than the first leg of the journey."
Minus: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"
Plus: "Friendly crew, multiple drink services"
Minus: "Waited 40 mins after boarding with no explanation as to why we hadn't moved"
Plus: "The attention to service. We traveled with an infant and Lufthansa staff was more helpful and attentive than any other airline we've filed with our infant in the past."
Plus: "Cabin crew was friendly helpful and courteous. Service was very good even t hough the flight was completely full."
Minus: "The seating on this aircraft is inadequate for a long flights. Tall people really suffer due to seat size and spacing. There was a 6"6" man of median weight for his height who was in the middle seat next to me and he could barely fit into his seat. It was not his fault, rather the unrealistic expectation that airline seats actually fit today's customer. Not only is there not enough leg room, but the width of the seat leaves no room for arms or shoulders. No one should have to ride 7-plus hours touching the shoulders of the passenger next to them! I used to prefer to fly on Lufthansa because their seating was more comfortable than other carriers, but I will try another airline next time."
Service and information about turbulence
Four travelers paid for selected seats together. None of us were issued seats together.
One crew member was particularly rude and officious
Connecting flight was cancelled
Since the BUD-TLV flight got cancelled a week ago, I never made it to Israel. I have postponed the trip by a week. Also on the new flight by WizzAir there was a delay. Horrible airlines.
the company doues not provide basic cofee and somthing to eat on a price that they ask for and also very difficult to communicate with the company except social apps
We couldn’t land in Mykonos, so landed in Athens without getting any further informations how to get to Mykonos then.
They don't allowed me to travel because wizz said you don't have flight ticket
The flight was 3 hours late 🤯
Two hours late as usual. Wizz Air is the worst airline in Europe
flightcdelay ruined the expirence
Cancelled with short notice
Could not check on on line for 1 out of 3 passengers
Everything was great, thank you.
Plus: "Plane on time, new plane, nice crew."
Minus: "Ability to move seats."
Minus: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Plus: "Absolutely nothing"
Plus: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Minus: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Plus: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Minus: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Plus: "The seat not so comfortable but good"
Plus: "Once boarding started it was very fast and flight left shortly after"
Minus: "Seats are very uncomfortable"
Minus: "Both flues were really delay really disappointed"
Plus: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Minus: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Plus: "Staff cheerness"
Minus: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Minus: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Plus: "The crew was very nice. The flight was ok"
Minus: "Not much of a food choice.."
Minus: "You have to inform the customers, that company needs you to have a visa"
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Plus: "The flight was overbooked so they took my wife of the flight"
Plus: "Pilot flew well Cup Noodles available to buy"
Minus: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Plus: "Staff were generally sweet & approachable."
Minus: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Plus: "Quick to board, smooth take off and landing"
Minus: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Plus: "Flight left on time"
Minus: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Plus: "The crew are always lovely,very professional,helpful and make us feel welcome"
Minus: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Minus: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Minus: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Plus: "I'm disappointed with your service"
Minus: "I'm disappointed with your service"
Plus: "It was quite good at boarding, quick and efficient (from/to)."
Minus: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Minus: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Plus: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Minus: "seats could be a bit more comfy"
Plus: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Minus: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Minus: "Long wait in line to get on the airplane, No bathroom availability!"
Plus: "Flight on time"
Minus: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Plus: "Ombordstigning gick smidigt och trevlig personal."
Minus: "Alldeles för trångt och budgetsäten."
Minus: "I ordered a ticket and got a confirmation email. Unfortunately I could not check in online. I arrived at the airport and found out that I did not have a ticket. This story cost me a lot of money and a lot of time"
The wait from the transport from the terminal to the plan was really long. Passengers were dangerously lined up along the steps of the stairs while awaiting transport.
URuselt på flygplatsen i Barcelona med transfer från Air Maroc och Tangier och hitta till Terminal 1z. INGEN att fråga. Otrevlig, stressad, okunnig personal som skrek vid gaten. Noll koll på att avgången var mer än en timme försenad. Otrevlig personal som pratade otydligt. Vueling har också gjort det helt omöjligt att komma i kontakt med dem för att få återbäring korrekt på tidigare missöden. Detta är synd då företaget har stor potential.
More than oke hour late and Sitting in the airplane and no one from board crew told the Passageners… i red it in my mails, That the flight is late
Dåligt då vi blev tvingade att betala extra för vårt handbagage och skicka det som vanligt bagage. Planets "over head compartment" var långt ifrån fullt och det var många väskor som var större. Vi känner oss extremt illa behandlade. AnnSofie & Per-Greger Sniwe
The 1st flight was late so I missed the 2nd one
The crew is always so flustered. The crew took a couple’s stroller at the plane door and when we landed in Paris they told them to go to baggage claim to get their stroller. The couple said the stroller should be brought to the plane door and asked how they expect to carry their baby son with several pieces of hand baggage. It was a mess to go to baggage claim as well. The crew is no help, the cabin is hot and stuffy. You don’t expect much with low cost carriers but that crew should have helped this couple for Christ’s sake, I mean come on, this couple bought front row seats to make sure they could make things efficient for their baggage and son, but the crew did absolutely Jack sh^t for this poor couple. My god. That stroller should have stayed on the plane. The crew should have made some customer check their baggage there or even the crew’s space for stowage should have been used. Shame on Vueling
Sooooooooo long. We were late and boarding was long
Overall experience was ok. Flight was overbooked and my travel partner was put on standby while I had a confirmed seat. Not sure how it happened. We were told the flight was booked separately but I booked on kayak.com. In the end we both got on the flight and was even able to exchange seats and sit together. Overall flight experience was good. It was a short 1.5 hour flight from Rome to Paris.
Plus: "Boarding and crew was ok. Aircraft also not bad. But five hour delay with little communication or compensation."
Minus: "5 hour delay. Communication"
Plus: "Timely departure and quick boarding."
Minus: "Seats were not comfortable and staff was not exactly tentative."
Minus: "Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything."
Plus: "Staff was friendly and happy."
Minus: "Seats are not the most comfortable."
Plus: "Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled."
Minus: "Refused to sell ticket from start or at least receive a cancellation ticket for the flight"
Plus: "worst airlineEVER , canceled the flight did'nt offer any help"
Plus: "Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined"
Minus: "Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know."
Minus: "Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning."
Plus: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Minus: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Plus: "Det var medelbra, inte dåligt och inte bra."
Minus: "Något litet att äta och säten att fälla bakot något."
Minus: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"
Minus: "Most Vueling flight that I take are delayed"
Plus: "Fast trip"
Minus: "No internet"
Plus: "Getting on a plane. Not the one I booked but got to wear I needed to go."
Minus: "Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more."
Minus: "Website for vueling down which prevented me from requesting refund. Now what?"
Minus: "Flight was almost 4 hours late which caused us to miss our next flight. The only compensation given was a 6 Euro snack voucher per person. Worst flying experience of my life."
Plus: "The seats are good"
Minus: "They keep revising the plane departure time on their website/app but refused to announce changes in the terminal. Kayak sent me 10 updates about the scheduled departure. The airport had the initial one and no more"
Minus: "Rude attendant at the gate"
Plus: "Getting off the plane."
Minus: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."
Minus: "Was late, without any notification"
Plus: "Crew and Flight attendants were helpful, responsive and cheerful before, during and after the flight."
Minus: "I was not able to check into the flight online as the Kayak link sent me to an unknown page. It was not an Iberia flight but was operated by Veuling airlines, however was still unable to check in by going directly to the Veuling website. If you're not going to be allowed to check in online, that is one, thing, but it isn't great to be given a link that doesn't work and then be nervous that you are not going to get on your flight. The boarding process should be changed as it is a free for all and people are waiting in line on the jetway, when really they are waiting for the buses. I believe the plane was at Terminal 2, so we had to switch terminals via bus. Just seemed as though there should be a better process for boarding than lining up down the middle of the terminal or manage the process differently as we were boarding buses."
Minus: "At the check in gate the man made us pay for the luggage we carried on the plane"
Minus: "Delayed again and again"
Plus: "We arrived safely"
Minus: "Vueling—couldn’t figure out how to have us pay extra money for overweight bags It took us almost an hour to get thru the line bc our bags were too heavy, then the agent couldn’t figure out how to charge us for the extra $, so after 15 min, they just let us go without paying Then, it too forever to get thru security THEN, our flight was delayed, but they still told us to go to the gate and board, even tho there was no crew yet And then, we had to go down 2 flights of steps to take a bus to the plane and then take a flight of steps up to the plane. Then, our seats were dirty with cups and garbage Then the captain said we needed to refuel. Said it would take 5 more minutes but it was more like 25"
Plus: "On time departure"
Minus: "Checking line with no information, rude customer services, cabin crew very rude and discriminatory system, the flight attendant in charge of the cabin crew made us moved our Carry on three row far from our seats, despite the fact that we paid more for those seats and that we were among the first to board the plane. He made a racist facial expression toward us."
Minus: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."
Plus: "Quick and cheap flight from Rome to Pairs for sightseeing"
Minus: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"
Plus: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."
Plus: "crew was friendly and timely ..providing regular snack/beverage service on a relatively short flight"
Minus: "beverage/snack service should be complimentary like itbia on most other flights"
Plus: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Minus: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."
Minus: "An hour late to take off, then the captain didn't turn off the seat belt sign for another 45 minutes in clear skies. My friend had to use the restroom but the flight attendants locked them and yelled at her everytime she tried. Very rude."
Minus: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."
Plus: "Selph check"
Minus: "No clear signage at aireport barcelona"
Plus: "Spacious, punctual, friendly"
Plus: "Easy enough boarding... our flight coming into BCN was delayed due to weather, so we were cutting it very close for the connection. Vueling crew took care of our late check in etc."
Minus: "DId not have the food. No wifi or entertainment"
Plus: "Flight attendants were nice, and the aircraft was clean."
Minus: "Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket."
Plus: "The seats were comfortable and the flight attendants were courteous and polite."
Minus: "Our flight left 20 min late but we landed on time so it wasn't terrible."
Plus: "Incheckning, ombordstigning och flygresan i sig. Trodde att det var ett bolag som easyjet,Ryanair, eller liknande, detta var mycket bättre."
Minus: "Inte ens vatten fick man. Lite sniket kan tyckas, men det vet man M-förslag nästa resa. Solarna är så klena att varje gång passageraren bakom rör stolen känns det i ryggen. Vi hade ett gäng barn bakom oss..."
Minus: "You take money from my card and you send me confirmation when I go to the counter they said that I don't have any reservation I will complain about that you are the bad company ever"