Borde kunna bjuda på en kopp kaffe!
Love those Austrian chocolates.
Minus: "Boarding tool a long time and late take off"
Plus: "Just in time take of and landing, staff friendliness"
Minus: "Snack"
Plus: "Check in was swift"
Minus: "Friendlier approach from the crew"
Plus: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Minus: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"
Plus: "Amazing leg room, free snack and drink, free wi-fi."
Plus: "Leg room was good. I am 6ft 2in"
Minus: "Seat bottom could have been better. I have a honey bottom"
Plus: "Every thing"
Minus: "Nothing"
Plus: "thebflight wqs smooth and on time"
Minus: "snack they gave something sweet at 07:00 AM"
Minus: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"
Plus: "Nothing. See below."
Minus: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."
Minus: "I missed my flight because of the delay in Zurich"
Plus: "Safe trip"
Minus: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Plus: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Minus: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."
Plus: "I like everithing was great . Thank you ."
Minus: "See red comment above."
Plus: "Enough legroom for economy"
Minus: "Basic food - poor in fight entertainment"
Minus: "May bags didn't make the transfer and were sent on to me the following day."
Minus: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."
Plus: "Was a fine solid flight by Austrian."
Plus: "On time departure, friendly staff"
Minus: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Plus: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Plus: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."
Plus: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."
Plus: "The crew were so kind!"
Plus: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."
Minus: "Long transit more than 12H without free accommodation nor meals"
Plus: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Minus: "No tv, maps or entertainment at all."
Minus: "Nothing to dislike"
Plus: "Love the coordination"
Plus: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"
Plus: "Nice crew"
Minus: "Boarding was very confusing, gate was changed at the last minute without the passengers being warned"
Plus: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Minus: "Unprofessional very, very!"
Plus: "Free wifi on the return flight"
Plus: "Excellent crew and service!"
Minus: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Plus: "Fast and short flight between Vienna and Warsaw. Not much good or bad."
Minus: "Shuttle bus from the terminal took awhile to leave to the plane. No air conditioning to the shuttle. Very hot. Was uncomfortable."
Minus: "Thay did not let us in the plane because they changed the name order on the ticket"
Plus: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Minus: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."
Plus: "Crew was very friendly and helpful"
Minus: "Should have more movie choices"
Plus: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Minus: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"
Plus: "Service was spectacular. The United crew was awesome."
Minus: "The flight attentands were very unfriendly"
Minus: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"
Tack för allt, det var en fantastisk resa
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
Som vanligt lyfte 45min Sent!, överfull passagerare som hade massa baggage i cockpit.
They want to charge 250 euros for an extra bag and made my sister miss her flight.
Plus: "Nothing"
Minus: "The seats more comfortable."
Plus: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Minus: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."
Plus: "Seats were comfortable, crew courteous"
Minus: "Good value for money"
Plus: "We landed without crashing"
Minus: "The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly."
Plus: "On time"
Minus: "Food abd more comfort flight"
Plus: "The crew was fine."
Minus: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Minus: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Minus: "We were really afraid from istanbul to beirut."
Plus: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Minus: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Plus: "Cheap ticket prices"
Minus: "Bad in plane services Very bad in payments Lake of latest aviation regulations"
Plus: "Good price basic amenities but all in all a great deal"
Minus: "Everything was great!"
Plus: "Nothing."
Minus: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Minus: "No tv screens. Have to lay for food. Seats dont recline"
Minus: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Plus: "timing of arrival"
Minus: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Plus: "Flight timing was good"
Minus: "Boarding was a bit complicated"
Plus: "Good"
Minus: "Not bad"
Plus: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Plus: "Cheap ticket"
Minus: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."
Plus: "Nothing , It was veri terrible"
Minus: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Minus: "Late Irritably staff No food"
Plus: "Professional crew paying fit"
Minus: "Paying for drinks"
Plus: "As noted above"
Minus: "Nothing really"
Plus: "clean"
Minus: "baggage allowance is 20kg and no free drinks and food and very expensive if you want to buy.. ie.. 35 euro for a sandwich and cola"
Plus: "Okay"
Minus: "Old plane"
Minus: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."
Plus: "got there safely and on tıme"
Minus: "no free food, as usual."
Plus: "Fast boarding on time departure nice crew"
Minus: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Minus: "Miserable experience. This was flight was diverted to Kuwait due to weather. We were told we would be taking off a few hours later. Then we were told that we would be given a hotel room for the night in Kuwait. In the end, we all just waited around in the Kuwait airport for hours without any assistance from any airline representatives. I wound up having to book another flight, as the Pegasus delay was 13 hours (even though other flights were departing to Bahrain much earlier)."
Plus: "Nothing."
Minus: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Plus: "Comfortable seats and very clean."
Plus: "it's fine. It gets you from point A to point B."
Minus: "It's almost outrageous that they don't give water."
Plus: "Nothing"
Minus: "Everything"
Minus: "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."
Plus: "Great team and great pilot everybody to the baggage people were excellent!"
Plus: "Seating is comfortable enough with sufficient leg space."
Minus: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Plus: "Nothing in particular"
Minus: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"
Minus: "There was no entertainment and no food"
Plus: "Crew was attentive"
Minus: "Luggage was not put on plane, it arrived 8 hours later."
Plus: "Delay for one 1.15 hours causes losing our connection in Istanbol,resulting waiting for another 7 hours to catch next flight.."
Minus: "Respect your flights and people time.."
Plus: "Delay in Kuwait Airport for 1,15 hours,caused missing our connection in Istanbol Airport to Trabzon and a delay of 7 hours.."
Minus: "Nothing.."