The flight was initially delayed 55 minutes. Once we boarded we were informed by the captain that due to operational reasons of the airline, which had issues at its base in Sofia, the flight will first land in Sofia, leave an extra crew there, and will then continue to the original destination - Turin. A total delay of 2h40min totally for the needs of the airline and without any fault of the "extraordinary circumstances" or weather. I am not sure if this is even legal
The flight was 3 hours late 🤯
Delayed departure and boarding due to airport operations, not fully Wizzair's fault. But considering of already standing 3 hours for security check, standing another 40 minutes for boarding was killing my legs.
Very friendly and affordable airlines. The aircraft was new and clean
Experienced crew, Clean planes, smooth flight Extremely chaotic experience at departure hall at MXP airport, took too long for buses to arrive and transport passengers to the plane
Delayed by 40 mins, unclear why. No information given.
I was not boarded because i was positive on my pcr test
Everything was great, thank you.
I voli sono sempre in ritardo.
Too many hours of delay ( 4)
Plus: "On time"
Minus: "We got sanatizer when boarding which was so small like a stamp, useless"
Plus: "Flight duration"
Minus: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Plus: "Fast and smoothy check in"
Minus: "After arrival to budapest not platformy ready and waiting over 10minutes"
Minus: "Uncomfortable seats"
Plus: "The crew was very professional and I cannot complain about that."
Minus: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Plus: "Absolutely nothing"
Plus: "It's the cheapest you can get"
Minus: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Plus: "We landed"
Minus: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Plus: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Minus: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Minus: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Plus: "The flight arrived ten minutes early at our destination."
Minus: "Extremely small and uncomfortable seats even for a small person."
Plus: "I liked how the crew on the plane worked. Very nice."
Minus: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Minus: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Minus: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Plus: "We got to our destination."
Minus: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Minus: "2 hrs late and we missed all our following connections as a result."
Plus: "The crew was very nice. The flight was ok"
Minus: "Not much of a food choice.."
Minus: "You have to inform the customers, that company needs you to have a visa"
Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."
Minus: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Plus: "Plane new & in good condition"
Minus: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"
Minus: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Plus: "Space. Priority Boarding"
Minus: "Strong bad smell. One hour late for departure."
Plus: "Staff were generally sweet & approachable."
Minus: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Plus: "Flight was on schedule"
Minus: "No free drinking water"
Minus: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Minus: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Minus: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Plus: "Flight was on time unlike outward trip which was just under 2 hrs late"
Minus: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Minus: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Plus: "Friendly staff members"
Minus: "They didn't have blanket and it was very cold.."
Minus: "Basic flight. Rude crew and late flight"
Minus: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Plus: "Ombordstigning gick smidigt och trevlig personal."
Minus: "Alldeles för trångt och budgetsäten."
Plus: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Minus: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Plus: "They robbed me saying low cost wizz sucks up airline Took my 30£ for not checking on line I already post on social media about it so the whole world knows about wizz suck airline in the world"
Minus: "Rude people on the counters racist cheating in the name of low cost never ever recommended to even my enemies that much cheaters robber other customers said is all lie"
Plus: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Minus: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."
Plus: "The flight arrived in KEF even faster than predicted"
Minus: "The boarding was late"