Flyg till Japan

Minus: J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€

Plus: Nice crew

Minus: Not loose my luggage:)

Minus: food

Plus: The crew was great

Minus: 1-2 +cms leg space

Plus: Confort and kindness

Minus: It was too cold

Plus: Klm's consistantly high standards in everything they do.

Minus: Nothing

Plus: Terrific hot breakfast in bus. class

Minus: Window did not darken like the others.

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Plus: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Minus: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Plus: Crew is excellent, polite and personal!

Minus: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Minus: Information on arrival time was not correct

Plus: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Minus: Nothing,just the seats. Cleanliness was perfect

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Plus: Flight was on time.

Minus: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plus: Muslim food

Plus: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep

Minus: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Plus: Loved the smooth ride.

Minus: Bathroom was pretty nasty

Plus: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Minus: Move the drapes a few more inches back.

Minus: Information on arrival time was not correct

Plus: Terrific hot breakfast in bus. class

Minus: Window did not darken like the others.

Plus: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Minus: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plus: Services is good .

Minus: Food can be better

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Plus: More leg room

Minus: Space

Plus: The crew

Minus: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Minus: Staff Curtsy and overall gestures!!

Plus: Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!

Plus: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Minus: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Minus: The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value.

Plus: How great everyone was and smooth sailing.

Minus: Made sure the flight was not over booked.

Plus: Punctual

Minus: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Minus: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Minus: Not much help at the airport my luggage was lost

Plus: Great crew, on time, could get a good nights sleep

Plus: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Minus: Movie options.

Plus: the seating was very uncomfortable i barely had any leg room

Minus: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Minus: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Minus: Not losing my luggage

Minus: Not much help at the airport my luggage was lost

Plus: crew tried to help

Minus: missed connecting flight to szczecin

Minus: Boarding at LAX was one hour late. And the lines were chaotic and very disorganized.

Plus: Crew. seat. Quality of flight

Minus: Just keep as is

Plus: Sit was not comfortable, looks like that airplane was not for long trip.

Minus: Comfortable seats, screen, usb charger.

Plus: My sleep

Minus: Food

Plus: Comfortable seat.

Minus: Crew seemed to be having an off day. Not as organized and we’re rushed.

Minus: Yes

Plus: Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable.

Plus: Service was excellent. Technology was amazing. The people were Beautiful

Minus: If patrons were more respectful of other patrons & guidelines set in place. Thank You!

Minus: Tv and food

Plus: Excellent service . Good customer service

Minus: Very poor job . I had bad experiences.

Plus: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Minus: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Minus: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Plus: crew was pleasant

Minus: boarding was chaotic

Plus: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plus: The crew was professional & friendly

Minus: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plus: The crews were pretty great!

Minus: The regulating of the temperature.

Plus: Crew good and seat OK but not exceptional for business class

Minus: Food was average - main course could have been better. Range of movies ok but not great

Plus: Staff were professional and polite.

Minus: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Minus: Boarding was crazy. Could not everyone in the gate area.

Plus: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Minus: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plus: Crew is excellent, polite and personal!

Minus: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Plus: Everything perfect and arrive to destination on perfect time.

Minus: All positive.

Plus: The crew was very kind

Plus: The crews were pretty great!

Minus: The regulating of the temperature.

Plus: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Minus: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plus: average crew. very empty plane with not many passengers. Seats seem average

Plus: the crew was good, seats - on the ok side of the regular economy class

Minus: there was no online check in available in Riga, which means i could not preselect a seat

Plus: Evry thing but the dilay

Minus: If we arrive on time

Minus: Good was not good really bad it is

Minus: the crew Moscow-Tomsk

Plus: It’s 1 hour flight and you get a drink of your choice and a sandwich - which is very generous and cool compare to other airlines

Minus: Everything was good!

Plus: timing, safety, captain take off and landing

Minus: squeezed chairs like low cost flights luggage damage found upon arrival and no-one to handle this but to return back into the residence country Aeroflot office to request the claim !

Plus: Crew was so nice and food was pretty decent

Plus: The plane is clean and comfortable. The boarding was easy.

Minus: The staff on all SAS flights seem a little lazy.

Plus: No complaints.

Plus: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Plus: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.

Minus: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.