Flyg till London Luton

Minus: "We were stuck in the runway for an hour before taking off. I was late for my connection."

Plus: "Leather seats and plenty of leg room. Flight was on time."

Plus: "Nothing"
Minus: "Some attempt at better customer service"

Minus: "The airport was a bit tough to navigate, and the baggage drop area didn’t open until about 50 minutes before the gate closes, so the ticket says."

Minus: "När man bara tar med handbagage och inte kan få ta med sig det utan måste checka in det. Det är inte acceptabelt."

Minus: "Very small plane, minimal leg room. Overhead bins very small. However, great and helpful crew."

Minus: "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."

Plus: "Friendly crew and good service"
Minus: "Not delayed"

Plus: "The crew was very friendly and helpful. For me, this makes all the difference in the world. I'll even overlook small problems if staff is pleasant."
Minus: "It was unclear that we had to check ourselves in ahead of time online. The check-in crew said there was absolutely nothing they could do for us and that we should have read the "terms and conditions". Luckily, we arrived at the airport extremely early, so I had time to check in on my phone."

Plus: "Crew super helpful and plane left on time, arrived a little early"
Minus: "The boarding process where we are herded into a tiny pen for 20 mins or so, w almost no seating, is not pleasant"

Plus: "Four hours of delay."

Plus: "Boarding from both front and back of plane made it faster and easier"
Minus: "Flights were delayed"

Minus: "Luggage payment check in and boarding is too slow and inefficient"

Plus: "The cabin crew worked hard"
Minus: "They had two different flights (to Copenhagen and to Geneva) at the same gate at the same time - that is the perfect recipe for congestion and confusion, isn't it? The experience was horrible. Even the easyJet staff at the gate got stressed to the maximum and one guy started shouting at passengers."

Plus: "Everything was wonderful, even the weather"

Plus: "It was on time"
Minus: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"

Minus: "We stayed a bit long in the plane before takeoff, very long walk after check out the plane toward the imagination, too long time for the baggage to come out, my bag was broken. Over all bad experience"

Plus: "Once we were on board the airplane, the flight was comfortable and just fine. The crew were competent and pleasant and the amenities acceptable."
Minus: "The intake of passengers and check in was horrible and embarrassingly slow. It was a poor logistical plan and handled poorly by your onsite staff. And your rules compound the problem. The same for the arrival! The cheap fare was evidently offset by what seemed like a mile walk to customs after we got off the bus. Again it is poor logistics and planning."

Minus: "Ridiculously hot in the airplane before departing"

Minus: "Airplane seats"

Plus: "WE got there."
Minus: "We had purchased tickets with 2 bags at 15 Kg ea. The day before I realized that was under & I called to increase to 23 for one bag & 20 for the other. They initially said Increase would be 90 euro but when I complained that was terrible she lowered to 60. confirming email showed the icrease to 27 for 1 & 21 for the other. Actuals 22.3 & 16 . 3 for the 2nd."

Plus: "Kept informed about delay"
Minus: "The plane was delayed 3 hours so booked another flight with another airline"

Plus: "Crew were nice and friendly."
Minus: "Boarding in Napoli was ridiculous. The boarding team acted like it was their first day and did not know what they were doing. It may have been due to the inadequate airport facilities there. Plane got off late and had to circle upon arrival at Luton."

Plus: "Slight attendant were nice"
Minus: "They would not le me to take a personal hand bag. They would count it as luggage. It’s supposed to be a carryon and a purse or hand bag/backpack and they wanted to charge me €60 for it. They gave me a really hard time and they allowed others to have both items but they would not allow me because he felt that my bag would not fit inside my carryon. Very disappointed and flight was very late."

Plus: "Fought was in time and the boarding process occurred quickly."
Minus: "I'm not a fan of queuing for the plane after the entry gate. But at least no additional bus was needed to get to the plane on the tarmack"

Plus: "That i didnt die on the flight."
Minus: "We were 40 mins late and even though it said we were on time the airport didnt announce the gate until 10 mins before we were supposed to take off. Incredibly unorganized."

Plus: "Nothing"
Minus: "The App did not instruct me to pay for luggage ahead if time or else the will rip me iff at the check in gate. the check in staff were rude and NOT understanding . I will never fly EasyJet EVER again"

Plus: "Low price, clean, cheerful cree"
Minus: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"

Minus: "Very late -"

Minus: "The name was wrong on the ticket and did not match the passport and we almost missed our flight having to wander all over the Zürich airport trying to figure out where to change the name on the ticket. The whole process was very disorganized and they charged me over Fr.100 to just change the name. They we’re not changing the sheets only the name. Very unprofessional"

Plus: "Gott om benutrymme på 1a-1c."
Minus: "Kallt längst fram."

Plus: "Professional and friendly staff, smooth flight,"

Plus: "The crew and flight experience in general was nice"
Minus: "3 hours delay! Also, few people got a 5€ bonus (for food/drinks) but most of us didn’t know about it."

Minus: "The take off was delayed too much."

Minus: "Gate crew are definitely aggressive re bags Fortunately after threatening us we had to consider small hand bags/ purses were the only bags we could take on board they took our roll ons but did not charge as plane was full"

Plus: "Newer clean plane, courteous service, Fairly easy process and they do offer the electronic boarding pass - which is a big plus for me. Left a bit late -- but made up for it in flight and got to destination in time. Overall, I would recommend."
Minus: "No show stoppers just keep in mind this is a typical budget airline deal. They have extra charges to choose your seat, for bags, food & drinks onboard etc. And there is no entertainment. Know that, and you're ok."

Plus: "Very fast boarding, crew is efficient and plesent"
Minus: "Flight delayed by 1.5 hours. They said it was the weather, Thunder storms. On August? I doubt it."

Minus: "Failing to check in before getting to the airport will result in them selling your already bought ticket to someone else. This happened to me and had to by a one-way ticket with British Airways at double the cost of the original return ticket from EasyAir. Did not even try to help."

Plus: "Lots of space onboard"
Minus: "Flight delayed by 3 hours but did not get notification prior to arrival to airport."

Plus: "The online booking & check in saved time. Process from baggage check in to boarding were smooth & hassle-free. That's what I need for a short flight. Will recommend to my brother when he & his wife travel to Europe end of this year"
Minus: "No time so approached the counter staff at the airport about baggage hold, info provided was not complete. Luckily found some time to double check online, saved €€€ on baggage hold. Also, pls ignore rating on the food & entertainment, there were none. Overall, experience good enough for my short flight."

Plus: "Flew on one of the newest planes, a new airbus A320"
Minus: "Crew disorganized in service, several sandwich options ran out. Took 40 minutes to get to row 8. Some crew member focused on service but missed the mark on efficiency, and several appeared occupied with chit chatting than running the service"

Plus: "The price."
Minus: "Seats are very uncomfortable."

Minus: "Made us line up nearly an hour before boarding."

Minus: "Slowwwww boarding. Half a dozen or so speedy boarders and instead of letting everyone else through once those passengers were through they continued to check people in a single file, until staff realised we were behind schedule and started using both check in scanners."

Plus: "I regularly fly between Luton & Paris. The Easyjet staff are always happy and professional - on this flight Christopher & Sarah. Their welcome is sincere and the warmth of their hospitality is maintained throughout the flight, as it is with many of their colleagues. I ordered hot food which was not anything beyond OK - but it was as expected, and promptly served on the short flight. The variety of drinks and snacks is good, and the offers on boutique products is worth a look. The flight was comfortable and on time."
Minus: "It seems that fairly regularly the overall experience is marred by inconsistent levels of service by the support services at Luton Aiport (which I believe is run by Menzies). Over several occasions I have waited some time for steps to arrive, and yesterday, it was the availability of coaches to take the passengers to the terminal building. It is as if there is a breakdown in the overall organisation, which is not directly the fault of Easyjet - but being their home base, over which you would expect that Easyjet could exert some influence. The delay was not severe on this occasion, but just takes the edge off an otherwise pleasurable experience."

Plus: "Got me where I'm going safely"
Minus: "Old plane that made noises Limited everything Seats did not recline No entertainment"

Minus: "Rude staff, no responsibility taken by the airline for delayed flights. Although already checked in and the board stated it was boarding we were told we missed the flight after waiting around in the lobby for hours. Apparently easyjet and the airport boards don't communicate with one another? Took 40 minutes to escort us back to the front of the airport then had to pay an extra 160 quid to change to the next flight. Coming back the flight almost landed on an unclear strip so we had to pull back up when we were very close to the ground which scared a lot of people. Felt like we were treated like cattle rather than people. Although our trip was wonderful everything easyjet related was awful. Parking price due to delays cost me a further 100 quid at Luton airport. Flight time is 45 minutes. We arrived 2 hours after the time we were supposed to arrive. Another couples bag was lost, 5-6 were told they missed their flight when they had not missed their flight and they also had to pay extra, extremely unhelpful."

Plus: "Flight was ok."
Minus: "I tried to add my suits cases before the flight. I did several times. Finally I got an confirmation that they have been taken the fee which was 44 euro. (I have a copy of the note.) I showed up at checking counter for check in. They said there were no evidence of payment at all. I showed my note. Since I was in the other country And weekend, I really can not access my bank account. Also security reason also. The rep told me The fee is now 47 euro each bag. Now I was asking to pay 94 euro for my suit cases. I spoke to Manager (customer service leader) Celine about whole thing. She saw my picture (it said "you have successfully update your booking. and 44.46 euro has been taken.). She told me it does not mean anything. It just says updated.???? Am I missing something? It said the fee has been taken. I told her I don't mind to pay the fee. I asked her so many times please let me pay 44 euro For 2 bags, NOT a 94 euro for 2 bags. She said there no exception. The computer said NO evidence of payment. I have to pay 94euro for 2 bags because there were no Evidence. There is an evidence. I paid 94 euro at the checking counter for 2 bags. why they were cheap price? There is a reason for that. I learned from this unfair service from EasyJet. I will never recommend anyone and I will never take it in the future. I have should stay with Air France or Virgin Atlantic from the beginning."

Plus: "Aircabin crew were amazing. Warren, Chris and Louise. Thank you so much."

Plus: "Professional and safe"
Minus: "Better boarding (lines too long)"

Plus: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Minus: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"

Minus: "Flight was over booked"

Minus: "Flight was late abolutnie 1 hour"

Plus: "Good airport . Punctual flight ."

Minus: "Changing in luggage information was annoying"

Minus: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Minus: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Plus: "All!"

Plus: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Minus: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."

Minus: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Plus: "Crew nice,seats ok"
Minus: "Expensive hold luggage,rip off"

Plus: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Minus: "Everything was good"

Plus: "De gjorde absolut inget rätt"
Minus: "Det var total koas på incheckningen och efter 2h väntade så kom vi inte ens med flyget. De behandlade oss riktigt illa utan att vi hade gjort nått fel. Värst var att vi reste med barn."

Plus: "Good legroom and comfortable seats"

Minus: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"

Plus: "Staff"
Minus: "Extra charges. £35 to check bags in"

Minus: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Plus: "It flies direct to the airport that I wanted to go to."
Minus: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."

Plus: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"

Plus: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Minus: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Plus: "Pilot flew well Cup Noodles available to buy"
Minus: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"

Plus: "Quick to board, smooth take off and landing"
Minus: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"

Minus: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"

Plus: "The staff and flight were top knotch . Could not fault them ."
Minus: "Nothing to dislike ."

Plus: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."

Plus: "Price and schedule. Going on time with no delays. Good value for money."
Minus: "Very hard on baggage policy"

Plus: "fast"
Minus: "hot on the plane"

Plus: "Crew very friendly."
Minus: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."

Minus: "Abc"

Minus: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Plus: "Cabin Crew and Pilot did their best"
Minus: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Plus: "Crew were friendly! The app for the journey is good."
Minus: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."

Plus: "Arrived only slightly delayed"
Minus: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"

Minus: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Plus: "Nothing at all"
Minus: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."

Plus: "New aircraft"
Minus: "Boarding was horrendous. Flight was late in."

Plus: "We arrived safely"
Minus: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."

Plus: "It was quite good at boarding, quick and efficient (from/to)."
Minus: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."

Plus: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Minus: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."

Minus: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."

Minus: "The flight is late from tlv to luton and from luton to tlv."

Plus: "We landed in one piece"
Minus: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."

Plus: "Pleasant staff and good flight"
Minus: "A bit of difficulty to check bag in online after original check in ...."

Plus: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Minus: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"

Plus: "Horrible company never book with them"
Minus: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"

Plus: "The journey took less than it supposed to. Amazing service"

Plus: "Flight on time"
Minus: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."

Plus: "Staff were friendly, when they weren't trying you charge you for everything"
Minus: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."

Plus: "Ombordstigning gick smidigt och trevlig personal."
Minus: "Alldeles för trångt och budgetsäten."

Plus: "Lovely crew, comfortable seats and bang on time."

Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"

Plus: "Duktig besättning"
Minus: "Allt"

Plus: "Nothing about this flight/airline was good."
Minus: "A different airline."

Plus: "Personalen var mycket trevliga och snälla"

Plus: "Terrible crew impolite and rude"

Minus: "Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon."

Plus: "On time. Fast boarding."
Minus: "Eveything was making cracking noise.. walls, chairs, windows, floor etc.. and we flew in to a thunderstorm that could have been avoided if we took a slower root.. but they rather risk ut than being a little bit late... The windows were white and grey sue to the rainy clouds and then super brigth as lightnings struck.. the plane was shaking like crazy..."

Minus: "No issues"

Plus: "Most uncomfortable seats I have ever been. The Thames train link seats I took to St Pancras was 10 times better. 49 minutes late departure from Athens and not a single word of apology. The crew onboard was friendly."
Minus: "You figure..maybe say we get some compensation for the delay?"

Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."

Minus: "Kommentar: åt ingen mat - underhållning"

Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."

Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"

Plus: "Ingenting"
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."

Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"

Minus: "I don't mined the flights it is the long walk to the plane."

Plus: "We arrived at our destination as did our bags"
Minus: "Boarding experience, timely departure, menus available to peruse, staff attitude poor, variety of options limited for an 1145 flight.......I could go on but they don’t care anyway!"

Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."

Plus: "Busy but efficient"
Minus: "Waiting too long for baggage"

Minus: "One hour late."

Plus: "Good flight and cabin service - on time."
Minus: "Long walk to gate. Boarding was like herding cattle. Far too few seats in departure lounge."

Plus: "Flight was usual"
Minus: "Boarding was delayed for about 15mins but the pilot made up for it."

Minus: "Flight was late by 1 hr"

Minus: "Delayed as usual .. badly managed and only took as the holiday we organised only picked up from that airport. Deeply un necessary"

Minus: "There check in app did not work and got charged for airport check in. Airport staff was useless and cared less."

Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"

Plus: "Cloud outside of airplane."
Minus: "When this stupid company will departure ontime?"

Plus: "You got what you paid for"
Minus: "N/A"

Plus: "Airport was convenient for our visit"
Minus: "Flight was delayed and uncomfortable"

Plus: "Air Fare price."
Minus: "Boarding: They didn't take my hand luggage from Luton/London to Murcia, but wanted to put it in the hold from Murcia to Luton/London. Boarding-They didn't separate the different passengers, priority vs cattle. Inconsistent process. Paninnie-pretty lame, more bread than cheese and meat."

Minus: "Huge immigration lines at Luton - so bad"

Minus: "Departure was nearly 30 minutes late!"

Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."

Plus: "Flight was smooth nice and on time"

Plus: "No quest when we boarded. Hand luggage was allowed inside the cabin and not placed in the hold as has been on the last few trips."
Minus: "the quality of the announcements is poor. The staffs accents are so heavy that the announcements cannot be heard and or understood."

Plus: "Great staff and flight on time"

Plus: "Very cheap flight, attentive and polite cabin crew"
Minus: "Delayed flight but left standing at the departure gate in Dublin waiting 30 mins for no reason"

Plus: "Crew attentive and helpful"
Minus: "Having to pay for drinks. Even water. Other carriers you get food and drinks free. Ryanair might say it's cost saving but readjust can do it. And £3 for a bottle of water is ridiculous."

Minus: "They didnt took care for me reach my destination. Even After they they new that was ryanair mistake."

Plus: "Not alot,crew was pleasent and staff in London were lovely"
Minus: "Small seats, uncomfortable,over priced drinks and food terrible landing.delayed"

Plus: "We got there in time, cabin baggage was accepted but the lady at the customs opened up my bag to check it and just threw the things back inside, I had to open my bag again and put them back where they were."
Minus: "I purchased the tickets at a good price but when I had to check in, I had to pay extra for early check in and another 7€ for a seat! Considering I bought two tickets for myself and my boyfriend, I ended up paying 40€ more just for check in and seats. This was a rip off. Then the boarding took much more than expected, we waited for 50 minutes standing up in a queue after the gate was announced, we boarded the plane late. The seats are super small and uncomfortable."

Plus: "Cheap as chips and only took an hour instead of 90 mins; happy out!"

Plus: "I randomly was allocated the emergency exit aisle so not all bad, however my bag was placed in the hold therefore delaying the experience home."
Minus: "Blunt staff, poor check in process, sold too for the whole fights. Sat away from my misses although there was a spare seat next to me."

Plus: "Ryanair prices are good. You do have to keep in mind to pack light as they do charge for any bag that cannot be brought onto the plane."
Minus: "Would like to have one bag checked for free."

Plus: "Staff is ok"
Minus: "Flight delayed more than 1.5 hours. We were seated apart."

Plus: "We paid for our seats but the staff decided to move people that were separated due to Ryanairs booking system to move with us who had paid for seats. No good"

Minus: "Flyget var över 1 timme sent från Barcelona, informationen på flygplatsen var riktigt dålig. När vi sedan kom på flyget var utbudet i mat/snacksväg otroligt magert. Vi fick inte ens någon ordentlig ursäkt eller förklaring till förseningen."

Plus: "Besättning /flygvärdinnor var riktigt bra, trevliga och flexibla. Ryanair passar tiderna."
Minus: "Jag tycker att Ryanair borde bjuda på kaffe och liten bulle under tre timmars resa men mat skulle beställas ifall man vill ha. Stolarna är inte alls bekväma men man klarar sig på gränsen, att sitta tre timmar på de utan att ändra ställning /ergonomisk är inte bra för ryggen ."

Plus: "Left on time arrived 20 min early"
Minus: "Poor airport facilities then poor seating on aircraft. Lots of fractious children on board more time spent in aisle than seating. I was constantly bumped throughout flight"