Borde kunna bjuda på en kopp kaffe!
Plus: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Minus: "Movies available weren't to my taste, which isn't important anyway."
Plus: "Seat was very comfortable. Crew was great."
Plus: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Minus: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Plus: "Friendly crew"
Minus: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."
Plus: "They have Economy class seats on the business class. Uncomfortable."
Plus: "Good flight , bad flight delay and luggage."
Minus: "To be on time"
Plus: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."
Minus: "Short flight but not quite comfortable seats."
Plus: "Every thing"
Plus: "Clean aircraft, polite crew."
Minus: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"
Minus: "small seats,no LCD for each one,food nor so good."
Plus: "Service was outstanding!"
Plus: "Fast flight , friendly staff , ok food"
Minus: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"
Plus: "I liked the abundant choices for entertainment and the comfortable seating."
Minus: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Plus: "Safe trip"
Minus: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Plus: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Minus: "Delayed longer than the flight time"
Plus: "Enough legroom for economy"
Minus: "Basic food - poor in fight entertainment"
Minus: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Minus: "The worst airline, customer service ever"
Minus: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Minus: "Long transit more than 12H without free accommodation nor meals"
Minus: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"
Plus: "Short flight."
Minus: "Seat comfort was meh."
Plus: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Plus: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Minus: "No tv, maps or entertainment at all."
Minus: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."
Minus: "Flight was cancelled and we weren't notified."
Plus: "Plenty of food and drinks, pleasant crew"
Plus: "Everything was great except seats uncomfortable"
Minus: "Uncomfortable seats"
Minus: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Plus: "Nice staff. efficient."
Plus: "Expertise and effiency of the flight crew."
Plus: "It was clean Lunch was good"
Minus: "There were no vegetarian options for snacks"
Minus: "Austrian cancelled my flight from berlin and rebooked me 2 :/6: later without even letting me know, like if I don't have anything else to do than wait in berlin for 2 days!"
Plus: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Minus: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"
Plus: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Plus: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Minus: "nothing in particular"
Plus: "Most things were OK"
Minus: "Except a crying baby near me, during first half of the flight"
Plus: "The flight attendants were very friendly and spoke English well. Loved the food and the service"
Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."
Plus: "best blanket any business class."
Plus: "It went smoothly and my luggage showed upon time"
Minus: "Cramped quarters good thing it was a short hop"
Minus: "I can't believe they charge extra to reserve a seat. Just charge an honest flight."
Minus: "Comfort/ food and service could have been better"
Plus: "Arrived early, nice bus. Class lounges"
Minus: "Friendly flight attendants, more comfort . Better food. Faster service"
Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."
Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."
Plus: "Great food. Nice staff."
Minus: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."
Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"
Minus: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"
Plus: "Flight was on time both ways."
Minus: "had to pay for wine- first time in 25 years of flying international and it was very expensive flight, oh well, will skip Condor next time"
Plus: "Standard good Lufthansa service"
Minus: "Munich airport is very difficult to reach. I avoid it whenever possible."
Minus: "They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow."
Plus: "I had a good seat with a large leg room area. The flight was really comfortable slept like a baby! The staff are really nice."
Minus: "Food was pretty terrible, however we got offered drinks more than once which was good. A better entertainment system or provide free WiFi"
Minus: "Great Airlines, accommodating"
Minus: "Dem måste ändra tiden"
Minus: "Flyg stå still gör an och half timma I Frankfurt"
Minus: "The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked"
Minus: "Entertainment system and touchscreen were not working properly. Seat tray was not horizontal. Salad was not edible (bitter)."
Plus: "Got moved to an earlier flight which gave us more time to catch the connection in Germany."
Minus: "We did not request an earlier flight, so we had no idea to expect it when we checked in the day before departure. The flight was changed from 813 to 811. Upon arrival at airport we were sent to gate for flight 813 when printed the tickets (for 811). VERY confusing. No notice from Kayak on the change, and Kayak still showed us on the 813."
Plus: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."
Plus: "The entertainment, food, and crew were great."
Minus: "I had no problems with this leg of the flight."
Plus: "Food, service pretty much everything"
Plus: "Good food, service. Love that toilets are downstairs"
Minus: "New planes are smaller and more cramped"
Minus: "Didn’t like the breakfast at all"
Minus: "Boarding was a mess. Waiting for long time in a crowded bus to NORAD the plane then rushing out of the bus to Nita the plane with no lines and having to wait for the crowds outside the lane in a freezing temperature. Furthermore, there was no entertainment on the plane and the food was horrible. Add to this the very cramped seat space and no carry ons in the plane (unless you speak German)"
Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"
Plus: "Like food and stagf"
Minus: "Charged $200 for extra bag after a phone customer service representative confirmed it was only $100 at the airport"
Minus: "2 hours delay on a 1 hour flight."
Plus: "Crew was very friendly"
Minus: "The food was not that great"
Plus: "I was better prepared"
Plus: "Crew was super nice, service great and plane comfort appropriate for the duration of the flight."
Minus: "Overhead compartments very narrow and could not fit small carryons."
Minus: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Plus: "The honesty of the staff and the constant updates"
Minus: "Flight was delayed and overall the flight wasn't comfortable."
Minus: "Plane was delayed forcing me to run to my connecting flight"
Plus: "They welcome you on the plane."
Minus: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"
Plus: "First leg got cancelled and missed all connections. So frustrating!"
Minus: "Gate agent in GRR rebooked a flight the next day, which is too late for my event in Florence. When I called Lufthansa to see if I could get on an earlier flight, they could no longer help me because the new reservation was with United."
Plus: "Great flying on an A380"
Minus: "Boarding was a bit disorganized."
Plus: "The entire experience was great. Easy check-in, boarding, on time, friendly service, good food, good movies, and overall a really nice atmosphere for such a long flight. Would recommend this Flight to anyone."
Plus: "Attentive crew, easy boarding (for 2 elderly people)"
Minus: "The announcements from cockpit were very hard to understand, even in English........they were speaking very fast. Also the announcements made at the gate were difficult to understand."
Plus: "Service & food were good in business class."
Minus: "The business class seats were identical to coach, with no leg room."
Plus: "Service was great."
Minus: "Boarding process is a bit chaotic since they dont go by group, but by class. Seats in Business class are no different than economy."
Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"
Plus: "very good service overall Gothenburg airport is great"
Minus: "such early flight!"
Minus: "Planet var trasigt"
Plus: "Had one passenger in a wheelchair and we had great help!"
Plus: "Food and service"
Minus: "Entertainment. Sound so bad I had to use subtitles! Boarding complete chaos. No line, everyone wanted to be first."
Plus: "Staff were pleasant. Like the amounts of restrooms"
Minus: "Seats were a little uncomfortable. Food was awful"
Plus: "Crew were very nice and friendly On time Delivered my bags to my hotel"
Minus: "Lost my bags on the way there Entertainment unit didn't work on 10 hour flight Food was unbelievably bad. Worst food I've ever seen on a plane."
Plus: "Crew, comfortable, entertainment, drinks, clean toilet I discover my suitcase is broken after landing in Israel, they replace it in new one."
Minus: "The food is the worst I've ever experienced in airliner."
Minus: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."
Mycket trångt i och mellan stolarna
Ingen åsikt om mat eller underhållning eftersom det inte fanns.
Allt fungerade som det skulle
Plus: "Crew was great. Flight was clean."
Minus: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."
Minus: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"
Minus: "Helpful flight attendant, kind check in attendant"
Plus: "To reach the goal."
Minus: "Food. Time."
Minus: "My connecting flight was late and it was confusing where I needed to go from customs to catch my next flight. More info available on the app would have been helpful"
Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."
Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."
Minus: "För kallt i kabinen. Ingen andra måltid."
Plus: "Easy, efficient"
Minus: "Entertainment, food, comfort"
Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."
Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"
Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"
Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."
Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"
Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."
Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."
Minus: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."
Plus: "The food was great and the staff were excellent."
Minus: "The entertainment selection was limited and there were no live channels - just prerecorded content"
Plus: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Minus: "Placering av resesällskapet"
Minus: "Försening 1,5 timme"
Plus: "The water bottles, pillow, and earbuds were on the seats."
Minus: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."
Plus: "Comfortable flight, pilot was very clear and gave good information throughout the flight. Boarding was slow to begin but wasn't annoying. Good magazine with good articles."
Minus: "Cabin crew member was yelling on the phone to another crew member at the gate at a mistake they made. It was very uncomfortable, only could hear it as we were walking past on flight to our seats, not super disruptive but still weird."
Minus: "Only one free soda. Beer and wine for a fee."
Plus: "För många spanjorer"
Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."
Minus: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"
Plus: "Crew were pleasant."
Minus: "'Fluctuating' baggage fees, no free snacks on a four hour flight, no in-flight entertainment, no wifi, 30 minutes late without updates on monitor due to previous delay."
Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."
Plus: "Comfortable seats and attentive crew!"
Minus: "Old movies not up to date."
Plus: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Minus: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."
Plus: "The flight crews were great. The entertainment on the long flight was good. The food was abundant."
Minus: "While in Stockholm we had a flight delay and multiple gate changes. The lack of communication was frustrating. The food was too spicy for my taste as well as my 2 yr olds. No options were offered on the menu."
Plus: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."
Plus: "Easy kiosk check in, baggage drop off, good service."
Minus: "No advance discussion about emergency exit row seating requirements, and we were not allowed to even have a paperback book to read in this row. The flight was full and boarded, so not able to change seats."
Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"
Minus: "The seat next to me was open and they moved someone over next to me."
Plus: "Smooth flight with friendly crew"
Minus: "Small plane"
Plus: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"
Minus: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Plus: "Quick flight easy on and off."
Plus: "Besättningen var fantastisk på denna resa. Alla vi som flög i SAS plus blev ordentligt ompysslade"
Minus: "Stolarna är något trånga."
Plus: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."
Plus: "Everyone was friendly and helpful."
Minus: "Would have liked more options for Movies."
Plus: "hela upplevelsen var väldigt trevlig. allt från trevlig personal som pysslar om en, till sköna säten / "sängar""
Minus: "Den ena maträtten visade sig vara mera populär än den andra vilket resulterade i att den tog slut"
Plus: "Everything was good"
Minus: "Everything was good"
Plus: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Minus: "Water should be free on the flight"
Plus: "Bad for 12 hrs flight passengers need hot food"
Minus: "Long flight is not about just saving money"
Minus: "Again it was not made clear about self transfer. While booking it should be clearly stated if a flight is or is not self transfer"
Plus: "Flight crew was friendly and personable. Liked them very much!"
Minus: "Norwegian ground and boarding crews are terrible. No announcements and help queuing up the boarding crowd. It's in need of training and improvement."
Plus: "Boarding was good and food too."
Minus: "The flight to Fort Lauderdale was delayed more than one hour and no information about landing was provided at Fort Lauderdale Airport."
Plus: "Friendly crew."
Minus: "Better entertainment"
Minus: "Food, friendliness of crew, knowledge of crew"
Minus: "My luggage never arrived!! It was only a 45 min flight and bag was checked two hours prior to take off. Then customer service was nonexistent until we handled it on our own."
Plus: "Sätet var ok, men jag satt ju på första raden så det var väntat. Besättningen var trevliga."
Minus: "Jag flyger väldigt ofta och har sistone vart med om mycket förseningar. Tycker ni som flygbolag kunde bjuda resenärerna på en dricka eller något eftersom vi får vänta. Tycker det är rimligt när man inte levererar sin tjänst på utsatt tid."
Plus: "The aircraft was brand new and clean."
Minus: "The flight was delayed 5 hours for a total wait of 9+ hours without any contact for food vouchers, apologies or a compensation. We picked this flight for the convenience of the location and connection, but not sure if will ever do again in future. Also, no entertainment option in the flight at all."
Plus: "Helt okej allt var bra förutom det angiva i det dållga"
Minus: "Trycket dålig hantering av trycket"
Minus: "There was no food served- besides that which one could purchase. We got drinks coffee tea or water only. There was no entertainment either."
Plus: "Very efficient!"
Minus: "You got to be kidding! Charging for water!!!"
Plus: "The middle seat was empty- much more comfortable flight!!!"
Minus: "You have to pay for everything! But the price of the ticket was very reasonable so that's ok."
Minus: "The Fort Lauderdale Terminal process may be one of the worst in the country. A bus takes passengers to a different terminal and customs is both confusing and poorly signed for connections."
Plus: "This service on this flight was excellent and the new plane was great!!"
Plus: "Modernt flygplan och WiFi på planet. Snabbt ombordstigning."
Minus: "Sätet var inte bekvämt alls. Flygplanet var smutsigt."
Plus: "Spacious, comfortable"
Minus: "No pillows, breakfast not very good"
Plus: "Allt funkade riktigt bra i det stora hela Trevlig personal"
Minus: "Ont om plats för handbagaget då det är fullbokat Framgörallt vart planet 30 minuter försenat"
Minus: "They forced me to check my bag leaving JFK. Charged me $250 to check it and then proceeded to lose my bag. They have since refused to refund my money. Don't ever fly this airline"
Plus: "Premium Economy was good."
Minus: "Not a very large entertainment selection and food didn't look too appetizing, but nothing out of the ordinary for an airline."
Plus: "Able to sleep most of the way"
Minus: "Delayed leaving. Delayed in the air. I missed my connection."
Minus: "There were no headphones available for purchase."
Plus: "The entertainment were a good selection but if they can give specific season and episode that would be great because I want to be able to watch an episode in order."
Minus: "I didn’t like how when I was holding my cup of hot water. A crew member walking very fast down the aisle pushed my hand and splash water onto my lap. That didn’t make my 8 hour flight back to NYC very nice."
Plus: "reasonable upgrade to business class"
Minus: "Flight delayed almost 3 hours"
Minus: "See above. I will not choose Norwegian again if another airline is flying that route due to the ridiculous buckle and dining for food, blankets etc. it makes it way to expensive to travel with a family"
Minus: "Excruciatingly slow loading, taxi and flight."
Plus: "Trevlig personal"
Minus: "Vi köpte economy plus för att få mat, bagage och att bestämma plats. Vi fick ingen mat (förstår nu att man inte får det på kortresor, men det framgick inte alls under bokningen). Vi fick heller inte de platser vi bokade. Istället fick vi på både hem och ditvägen sitta längst bak vid toaletter som dessutom luktade urin till en grad jag inte varit med om på några andra flighter."
Plus: "The entertainment system is great!"
Minus: "The boarding process was really bad."
Plus: "The food, the entertainment, the comfortable seats"
Plus: "Convenient, reasonable Well staffed and pleasant Boarding handled well"
Minus: "Slight delay on take off"
Plus: "Very efficient crew, food was great, had wine with my meal at no extra cost! I like The aircraft configuration with the seats, it makes it easier to board the plane."
Minus: "Games could be expanded, missed soduko."
Minus: "My entertainment screen didn't work so I couldn't watch any movies while others could"
Plus: "Inget. Allt är svindyrt. Kaffet smakade illa."
Minus: "Nonchalant besättning."
Minus: "Wait to board and after time passes for departure, notice for delay only after expected departure time. No explanation. 1hr delay then they call to gate and everyone waits and another hour passes and no explanation given. Finally next boarding time passes and then gate change and plane change and we are notified they needed to get new crew. Finally board. Landing was terrible and I dont feel particularly comfortable ever flying with this airline again. Will rather pay more and fly klm"
Plus: "Almost everything was perfect"
Minus: "There need to be more options for the food when purchasing the ticket, such as gluten free and vegetarian. Also, the wifi did not work on our flight."
Plus: "Bra pris, modernt och hyfsat bekvämt plan. Bra med egen skärm. Gillar att kunna följa var planet befinner sig på rutten."
Minus: "Boardingen tog lång tid, den wi-fi som Norwegian säljer på är obefintlig, filmutbudet är tunt för en atlantflygning. Frös man i planet får man k ö p a en filt."
Minus: "Ingen underhållning på en linje med 7 timmars flygtid."
Plus: "Flight attendants were very pleasant. Food and service was good. Good selection of movies."
Plus: "Trevlig personal, wi-fi på planet, modernt flygplan"
Minus: "Varför inga incheckningsterminaler och bagage drop i Edinburgh? Skulle snabba på processen. Hyrde en film för 5€ men när vi landade var den inte klar. Varför kan man inte se färdigt sin film man betalt för?"
Minus: "Nothing. It was great."
Plus: "New plane"
Minus: "Flight was an hour late"
Plus: "Crew was good."
Minus: "We had to wait in a long line to get our boarding passes checked, and then we waited in a big room before boarding. Seating was a little tight."
Plus: "We took the flight from Stockholm to Copenhagen so its only an hour no food but they did serve drinks. Boarding was quick and easy and everything went very well"
Minus: "2hours delay with no explanation. Crew not nice, couldn't get a glass of water after waiting for over 2 hours at check in and running to the plane. No movies, music, or anything. No space, not enough toilets."