Late Logged to expensive but 😠 lost Now family weekend without stuff
The food was surprisingly good, and the beverages plentiful. The seat back entertainment screen was super fun. The only problem was that my seat back did not recline, while those around me did. And on a 9+ hour flight where I knew I needed to sleep, really uncomfortable. I was definitely unable to sleep. 🙁
Maybe offer water in between meals
Acceptable for such short flight.
en väldigt dålig ombordstigning. Alla skulle vänta på alla och en som organiserade ombordstigningen som inte kunde använda mikrofonen. Var väldigt mycket otydligheter och alla grymtade bak i kön.
ombordstigningen är ju väldigt komplicerad och inte speciellt effektivt. Har de gott om tid är det ok men inte annars
Great crew and great food. No self service/own device entertainment and that’s not acceptable these days
When I arrived at the airport I checked my bags in and they gave me piece of paper and told me to wait and someone will come get me with the wheelchair. I am 84 and this was set up when I purchased my ticket. My flight was at 4 . I have waited an hour for someone to show up after 3pm . After that I was told I won’t be able to board the plane because it’s too late. What a mess! My bags were taken! I ended up taking a another flight few hours later . When I arrived at my destination I found out my bags are missing. Again! I am 84 all my bags were checked in . I am not able to carry heavy items . I don’t have my belongings, my medication! This is was horrible , horrible service . Not only flying somewhere it’s stressful as it is these days and then this! My flight was over 10 h plus all the time I spent at the airport that was freezing cold ! Again I am 84! This was a nightmare. Thank you Lufthansa for making my trip hard to forget.
Minus: "Staff does not understand regulation"
Minus: "The crew and the food, specially the food."
Minus: "Even though it is a short flight, it would be nice to receive at least drinks offered"
Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."
Minus: "The entertainment"
Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."
Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"
Minus: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."
Plus: "Crew was nice, flight was ontime"
Minus: "While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot"
Plus: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Minus: "More leg room."
Minus: "Turbines did not start up initially. 1h delay."
Minus: "Dem måste ändra tiden"
Minus: "Flyg stå still gör an och half timma I Frankfurt"
Plus: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"
Plus: "The red wine was good. The flight was smooth."
Minus: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Plus: "I was on exit place so there were a lot of room space. Flight was only 1 hour."
Plus: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Minus: "Slightly too cool but I had an extra blanket and that is preferable to hot."
Plus: "Crew was friendly"
Minus: "Lost my luggage and was late"
Minus: "My luggage was lost. But that can happen with any airline. Lets wait to see how long it takes to get it back to me."
Plus: "Crew was excellent."
Minus: "Lots of entertainment options but most were pretty dated and stale"
Minus: "Had seat next to 2 big ove weight people so I only could use half of my seat :("
Plus: "Friendly crew and great food. Didn't have to wait long to be boarded."
Plus: "Food is provided"
Minus: "Delayed 6 hours on the plane"
Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"
Plus: "The overall flight"
Minus: "The meal on board"
Plus: "everything was great. Service and pilots are at the top level of the proffessionalism."
Minus: "2 hours delay on a 1 hour flight."
Minus: "They don't have entertainment"
Minus: "The flight from Belgrade to Munich was late and I did not manage to catch the flight to DC and had to stay in munich in bad hotel...I lost one day of DC and my work."
Plus: "Service was great, pilots were amazing no decompression pain in my ears."
Minus: "The flight was delayed in Warsaw for 1:30 hours"
Plus: "Short flight."
Minus: "Too many stairs, far away from the connection flight."
Plus: "Bump bump uncomfortable"
Minus: "The food is ok and the crew"
Minus: "For a transatlantic flight, boarding was one mass stampede, seats were hard as a rock, tight, media "touch" screen had to be punched to work, worst selection of entertainment film & TV show options I can remember for an overseas flight"
Plus: "The plane was clean, the staff for the most part friendly"
Minus: "Had to be shuttled out to the plane on the tarmac"
Plus: "Comfortable and big leg room"
Minus: "No in-flight entertainment"
Plus: "We were impressed with every aspect of the flight. Will most defiditey use this airline again."
Plus: "Quick and easy in all aspects"
Flight was cancelled. Did not get to spain
It took 50 minutes to get through the bag drop queue. Only 1 staff member checking boarding passes and ID. No point having 14 bag drop machines when the bottleneck is the ID Check.
Cheap cheerful and efficient.
Eftersom incheckningen och säkerhetskontrollen tog så lång tid så missade vi flyget. Andra fick gå före.
Det fanns ingen meny att titta på. Som vanligt dåligt sortiment och bara onyttiga saker
Plus: "Flight was pretty smooth"
Minus: "Seats allocated"
Minus: "20kg limit on hold luggage instead of 15"
Plus: "It was uneventful and on time"
Minus: "Less turbulence!"
Minus: "We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly."
Minus: "När man bara tar med handbagage och inte kan få ta med sig det utan måste checka in det. Det är inte acceptabelt."
Plus: "On board crew great."
Minus: "EasyJet crew were terrible and short staffed. Queues outside the gate entrance and not in the gate waiting area. They should have had staff to move people to seated and cooled area"
Plus: "Smooth on boarding"
Plus: "The crew were super friendly and could not be more helpful. It was a 2/3rds full flight, so no squabbles over baggage."
Minus: "I pay for easyJet Plus and it should mean my bag comes up first, but it was one of the last."
Minus: "On time would have been good and longer than 2 minutes to get to the gate after it came up on the board"
Plus: "Don’t sit in Window seat 40A. Smallest on the plane."
Minus: "Staff were welcoming and friendly, very informative; their service could not be faulted. The cabin was clean and tidy."
Plus: "Sadly the best bit was landing and the pilot aborting and taking off again. Beats usual thrill seekers"
Plus: "Super amat"
Minus: "Satisfied customer"
Plus: "The cabin crew worked hard"
Minus: "They had two different flights (to Copenhagen and to Geneva) at the same gate at the same time - that is the perfect recipe for congestion and confusion, isn't it? The experience was horrible. Even the easyJet staff at the gate got stressed to the maximum and one guy started shouting at passengers."
Minus: "Mediocre, flight delayed toldto go to gate, Checked at gate after 1hr returned to departures the back to gate checked again, problem with seatbelt had to ask multiple times for Help. Not sorted went through flight unfastened with buckle issue, flight attendant attitude very poor."
Plus: "Pretty excellent overall. Boarding very speedy."
Plus: "Nothing, staff didnt even attempt to help me once i eventually for the gate for easyjet and the gate had closed (due to staff telling me to go to departures after showing that i didnt have a boarding pass)"
Minus: "The lack of help recieved by staff throughout the airport to help me get to the correct gate. After 30 mins of asking different staff where to go and what i needed to do to get on the flight the gate for my flight was then closed which has caused me to pay for an extra flight. Due to this i will be requesting a full refund on the first flight."
Plus: "Pilot got us there in less than an hour after a three hour delay"
Minus: "Three hour delay with no explanation until we were actually on the flight. Only a £3 refreshment voucher. Couldn't hear cabin crew and they rushed through the food service. Looked like they didn't want to be there."
Plus: "All was great during take off and but landing was a bit of a hard bump. Non of the hot food was available as the oven was broken."
Minus: "Crew can be a bit annoying"
Plus: "Slick boarding. Smooth landing."
Minus: "Hard seat."
Minus: "1 hour late both ways"
Minus: "Flight was 25 mins late taking off and was therefore late arriving and pilot was failed harrier jump jet pilot as slammed it down on runway and then bounced along till we came to a halt... not the best the landing"
Minus: "The seats not comfortable for such a long flight, especially compared to bue air on the outbound trip"
Plus: "The flight itself was ok, price"
Minus: "Delay and no explanation, located on the worst gate which was announced late. Worst gate because the path led to another gate in super close proximity which created a blockage for other who wanted to get on to their plane. Least resourceful flight attendants Ive ever met, luggage, that was excessive on this flight, instead of placing in it as a check in luggage the asked passengers with smaller package to just keep it with them while seated."
Plus: "Kept informed about delay"
Minus: "The plane was delayed 3 hours so booked another flight with another airline"
Plus: "Staff were polite and friendly. We had a peanut allergy sufferer in the family and they announced this and stopped serving peanuts which was great. Quick and smooth flight and efficient boarding. Security at Bristol was fairly quick. Bit of s queue at La Rochelle passport control however the passport officer was great with the kids and quite chatty joking with them."
Minus: "Flight was late by 40mins however everyone was apologetic and this was advertised well in advance which was good."
Plus: "Staff were friendly"
Minus: "Flight delayed. Called to gate urgently then stood there for 30 mins. Then sat on runway for 90 mins waiting a slot."
Plus: "All good"
Minus: "The delay and lack of free drink"
Plus: "We got there fine :)"
Minus: "The flight was late which complicated things for us in Stockholm."
Plus: "Slick service and support from staff (travelling with kids)"
Minus: "All was just perfect"
Minus: "Seats don't recline. Never had that happen before. No free food or drink, have to pay for everything."
Plus: "Good communication; well organised"
Minus: "What else? The seats, duh..."
Plus: "Got to destination"
Minus: "Customer service was poor from ground staff at Bristol, should be expected from budget airline."
Plus: "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Minus: "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."
Plus: "Gott om benutrymme på 1a-1c."
Minus: "Kallt längst fram."
Plus: "On time flight"
Minus: "Bristol airport security."
Plus: "Staff were lovely. Nice comfortable as can be flight."
Minus: "Children on the flight were irritating. Nothing to do with the staff or easyJet. But that was my only gripe but that can’t be helped."
Plus: "Quick and easy boarding"
Minus: "Using buses rather than gates to to enter the airport. Is it some kind of saving money with out considering passengers comfort"
Minus: "I had to stuff my personal item in my suitcase. When the previous times I've flown easyJet I've always had a carry on and personal item"
Plus: "Being able to check in two weeks in advance and get assigned seats is fantastic."
Plus: "Very affordable flight with the basics to fly. Crew were polite and professional."
Minus: "No entertainment, no reclining seats, pay for food."
6 hour delay due to staff shortages and passengers/ the airport were given no information from Ryanair. Once on the flight it was comfortable and lots of refreshments were available.
Mat delas inte ut på Ryanair så det bör finnas ett alternativ för detta i frågeställningen. Värsta med ryanair är väl egentligen merkostnaderna som uppstår. Jag ska resa med 2 barn. gratis incheckningen öppnar någon timme innan flyget. Alternativen jag har är att betala för tidig incheck och val av platser eller köra på gratis incheck och få slumpmässigt valda platser. Chanserna att jag får sitta med mina små pojkar är ganska slim. Att resa ensam är inga problem men med sällskap bör man välja bort Ryanair
Köpte till fast track vilket var kanon
Reduce the waiting hours please, this is sooooo annoying
Flight delay but only 1/2 an hour
Två timmar försenat flyg, besättningen var arga
pga av en av våra resenärer var under 17 kunde hon inte checka in via nätet och när vi kom till flygplatsen måste vi betala för att få boarding kort, dåligt!!! Mycket försenat flyg och en person vid gaten, dåligt !!!
Better if we did not take off 40 mins late Better if it do not take 5 attempts to land Liked the good value and that we got there safely.
I mean, it's a Ryanair flight, so you know what you're going to get: Ads during the flight for, I'm not even sure what, raffle tickets? Paid food and drink options. Basic seats that don't recline. But also, friendly staff and inexpensive fairs. I know the bargain I'm making with Ryanair and it works for me.
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
Be more flexible and resonable in these crazy pandemic times ... the only thing that matters to you is money money money ... so sad and pathetic
Disembarkation at Seville airport was in a part of the airport distant from the main facility. We used stairs to leave the plane then had a very long walk to the luggage area and Covid monitors. They could do much better.
Jag missade flygplanen fast jag hade 55 mint tills den flyger
Otroligt dålig flygbolag , dolda avgifter man var tvungen att betala på flygplatsen och väldigt osmidig ombordstigning. Rekommenderar verkligen inte ryanair
Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"
Plus: "Duktig besättning"
Plus: "No organisation at boarding. Allocated back seats.. Pokey"
Plus: "Personalen var mycket trevliga och snälla"
Plus: "Very quick flight"
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Minus: "The landing was very rough. My mom and I felt sick."
Minus: "Kommentar: åt ingen mat - underhållning"
Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."
Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."
Minus: "Delays and missed bus"
Plus: "that it wasn't a long flight"
Minus: "the crew weren't very friendly, from checking in to landing. too stressed out I think. I wasn't made to feel like I wanted to have a return booking. Also there was pressure to add extras that I didn't want. I resisted but when I've paid for something I don't expect to be coerced into paying more for something I didn't need. For example seat selection."
Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"
Plus: "Efficient and on time."
Plus: "not a lot"
Minus: "I paid for extra legroom in row 2?There isn't any and to radd insult to injury the person next to me had been allocated his seat without paying any more than the basic fare.I spent most of the flight in a vacant standard seat which gave me more leg room than than that which I had paid for.It was a total ripoff."
Plus: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Minus: "The plane being on time, we got to the departure lounge ready to board only to be told there was a technical fault. They knew the plane had a fault, could have notified us sooner. Once on board we were delayed a further half an hour at no time were there any apologies or explanation."
Plus: "Yes they was"
Minus: "All happy to help you when you need it thank you"
Plus: "Exellent start and landing! Bravo pilots!"
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Plus: "On time and quick boarding, arrived before schedule and no issues with flight"
Minus: "Some passengers very noisy and shouting throughout flight but not the airlines fault"
Minus: "Lines were 20 times longer than every other airline and we almost missed our flight because of it. The seats were u comfortable and small."
Plus: "Flight was good"
Minus: "Check in was mad"
Minus: "Should be more information instead of waiting around airport They must know when a planes going to be late"
Plus: "Very good"
Minus: "i' sat in row 10 with aspare seat next to me, my wife is in row 32 with 2 empty seat s next to her.Otherwise all good."
Minus: "Flight was late by 1 hr"
Minus: "I arrive 2 hours before flight only to be told I must print out my boarding pass BEFORE I get to airport ! I was charge 55 English pounds for me and for my wife 110 pounds, ! ? what a surprise, I do not like this at all. angry bitter pissed off"
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Plus: "That i made it through all this"
Minus: "People cut in the line, seats are almost wooden."