Det varit en flygplan som varit för liten för att blir en internationellt flyg
Påstigning, längst bak först o s v, bättre info om maten på planet, tack för mig
Mycket trångt i och mellan stolarna
Inställt flyg och absolut ingen information även om jag hade Guldkort, mycket pinsam support när man ringde numret i appen, och flyger man fick va 2 timmar försenat
Ingen åsikt om mat eller underhållning eftersom det inte fanns.
Allt fungerade som det skulle
Väldigt stel och tråkig vänthall. Väldigt trångt i planet men fin personal.
Väldigt trevlig flygpersonal.
Plus: "Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew"
Minus: "frankfurt airport security is a nightmare"
Minus: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."
Plus: "Great service. Very comfortable seat"
Plus: "Seating room, food, and service"
Plus: "Boarding was easy and efficient. Flight was short but the flight attendants were quick with the drink service"
Minus: "We were a few mins delayed after we had already boarded"
Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."
Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."
Minus: "För kallt i kabinen. Ingen andra måltid."
Plus: "- Good entertainment - Boarding on time"
Minus: "- Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing"
Minus: "We seen other flights go out to the same destination before ours even though everyone should be delayed by the weather. Even flight taking off an hour after our scheduled flight got there a few hours earlier."
Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."
Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"
Plus: "The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing."
Minus: "In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing."
Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"
Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."
Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"
Minus: "We were late and my impression is that the crew is not well organized and costed the delay."
Plus: "Flight was on time. Bathrooms were clean."
Minus: "Dinner and breakfast were terrible, especially for a long transatlantic flight. Attendants were curt. Movie selection was subpar compared to other airlines on similar flights I’ve taken."
Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."
Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."
Plus: "Great legroom for premium seats. Even though not an emergency exit, bags need to go up, which doesn’t make sense at all."
Minus: "Seats itself uncomfortable for long flights. Boarding process could be better."
Plus: "The crew was great and the food as well"
Minus: "Boarding chaotic and Newark airport is very inconvenient. No signs to terminal B and the sky train with the compartment system is not very functional. I am tall person and sitting in the middle of the middle row was very inconvenient wilh not enough leg space."
Plus: "Efficient crew, food served at proper temperatures Good movie selections"
Minus: "My seat could/would not recline, passenger in front of me had his seat in recline for most of flight. it was a long uncomfortable flight."
Minus: "Placering av resesällskapet"
Minus: "Försening 1,5 timme"
Plus: "I slept the whole way through"
Plus: "Smooth flight, boarding was seamless."
Plus: "För många spanjorer"
Plus: "All went well !! On time friendly staff ."
Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."
Plus: "I liked the high-tech adjustment on the seats but i am 6ft2, 200 lbs (in good shape) and I have Parkinson's disease. The seat was just not roomy enough and I had to get up at least once an hour."
Minus: "The crew was very understanding and kind. The aft head was very limited in space too. A little more room would have been most welcome."
Plus: "food was delicious and I liked that they give everyone a full bottle of water at the start of the flight; plane was new and updated"
Minus: "Boarding was awkward and just a giant mass of people funneling in; tv show options only had 1-3 episodes and not entire seasons"
Plus: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."
Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."
Plus: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."
Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"
Plus: "Plane was clean, flight staff was friendly."
Minus: "No problems!"
Minus: "Flight late, plane not very clean food..."
Plus: "Quality of service and equipment"
Jag kunde inte köpa fast track, väldigt långt telefonsamtal kö hos flygbolaget.
One of best budget airlines Nordic perspective. But the luggage limit in the aircraft must be limited to seat number and not just one person occupying the cabin as he liked. And also the onboarding of passenger will be wise if they do it batch by batch (like first class first, then zone A and zone B next next and so on.
Gaten var mycket liten och det var packat med många människor som var tvungna att stå tätt tätt intill varandra i över 45 min. Mycket varmt och dåligt luft samt ingen AC. Inte alls coronaanpassat. Personalen var irriterad och ovänlig.
Plus: "Seat was surprisingly comfortable, and entertainment system was better than I expected!"
Minus: "Bathroom was not super tidy, and bathroom door had issue with closing and locking properly."
Plus: "They were polite"
Minus: "The leg room was terrible and the plane was hot."
Plus: "Clean plane. Comfortable seat. Attentive crew."
Minus: "Three customer service issues with Norwegian - double charge, 5 hours late missed connection, and lost bag —- and still waiting for their replies more than two weeks later."
Minus: "Honesty regarding extra charges for baggage and meals"
Minus: "Despite not purchasing meals or drinks, it would’ve been nice to have been asked if I want any water. For an international flight that was over 10 hrs, I would never recommend."
Plus: "Everything was easy and comfy"
Minus: "Friendliness of the staff. Plane is outdated and small. It flies. But I felt unsafe and claustrophobic"
Minus: "Third party reservations should include automatic baggage transfer, I will think twice before using KAYAK again for this reason. There should be a cash payment option for food onboard. Even if dinner has not been ordered, a minimum should be offered in a selection of snacks and drinks"
Plus: "Good legroom"
Minus: "Flight was delayed by over an hour"
Minus: "I thought flight attendants could have been a bit nicer"
Plus: "Just an overall bad experience. Will not fly with them anymore"
Plus: "Sätet var ok, men jag satt ju på första raden så det var väntat. Besättningen var trevliga."
Minus: "Jag flyger väldigt ofta och har sistone vart med om mycket förseningar. Tycker ni som flygbolag kunde bjuda resenärerna på en dricka eller något eftersom vi får vänta. Tycker det är rimligt när man inte levererar sin tjänst på utsatt tid."
Plus: "Good selection of latest movies available for free."
Minus: "No Wi-Fi on board. No drinks were offered during the flight, only water at the end."
Plus: "Fantastic crew and nice premium class amenities."
Plus: "Helt okej allt var bra förutom det angiva i det dållga"
Minus: "Trycket dålig hantering av trycket"
Plus: "You ought to have a NA option as Food was not served on this shorter route."
Plus: "Plane seemed rather new and clean. Seat assignment put my husband and I together. Liked having personal screen for entertainment, with easy to see headphone plug-in and usb charging as well."
Minus: "No legroom, thus very cramped for an overnight flight. Wish we had been given a seat on the aisle - there were some empty ones on the flight. I ended up using one for awhile halfway thru flight because center was so cramped."
Plus: "We liked nothing"
Minus: "Super budget airlines. Nickel and dime you for everything including water on a 5 hour flight. The flight was delayed but they never posted it and I have no idea why they have boarding groups since they allow everyone on at the same time. All the magazine says they have charging ports-they don’t and the WiFi is spotty at best.."
Plus: "They’re very mediocre selection of movies were free"
Minus: "They cancelled our Barcelona flight with no explainationand rather than book for us on another carrier, they suggested we buy our own tickets and fly to another state to find a similar Barcelona flight. Disgusting and rude."
Plus: "The dimming windows, the screen in the headset with movies and games, and the direct flight."
Minus: "Small area in which to try to sleep, which is to be expected. Not smaller than other airlines."
Plus: "Modernt flygplan och WiFi på planet. Snabbt ombordstigning."
Minus: "Sätet var inte bekvämt alls. Flygplanet var smutsigt."
Plus: "For a low cost airline its ok"
Minus: "The help this company is offering for delayed or lost luggage is less then minimal"
Plus: "The flight attendants were nice."
Minus: "There is not business class even though you pay business class fares. Their seats are not comfortable. The food was okay. The clincher for me was that they charge by the kilo for excess baggage. I had just gotten married and we were moving my wife to Asia to live with me. We had 1 extra bag and they would not even listen to our situation. They charged me $600 for an extra bag. I will never fly Norwegian Airways again. No consideration for their passengers. The bottom line - do not fly Norwegian Airlines..."
Plus: "Allt funkade riktigt bra i det stora hela Trevlig personal"
Minus: "Ont om plats för handbagaget då det är fullbokat Framgörallt vart planet 30 minuter försenat"
Minus: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."
Minus: "Overcharged on luggage because I had 10.5 kg of carryon luggage instead of 10kg. The flight was virtually empty and so much space and still can’t understand why I had to pay usd 130 for 0.5kg over the 10kg. Felt exploited and cheated"
Minus: "due to the congestion at jfk although the lane was there, we could not find a gate to board from. we were supposed to board at 930pm, didn't end up boarding until 330am...this would have been fine but when we arrived in stockholm they indicated the bags did not come along with the flight and provided no updates on timeline for their arrival. i am here for important meetings on monday and tuesday and need the suits packed in my luggage..unacceptable all the way around.."
Plus: "Crew was extremely helpful. The flight was delayed and it was cutting it close with my connecting flight. One of the crew members had the bus take me to my terminal and I made the flight."
Plus: "It was a nice new plane."
Minus: "They broke our luggage and not very friendly staff. It’s terrible they don’t serve food or drink unless it’s paid for in advance."
Minus: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous. No help finding gates at confusing arlanda."
Plus: "Low price, new smart aircraft, comfortable journey in Premium, excellent service from the crew."
Minus: "In-flight entertainment very limited. Not many movies, strange tv program content, no music at all. The flight was late leaving Oakland and the pilot didn't make up any time, so I nearly missed my connection in Stockholm. Aalanda airport was part of that problem as transfer security had a single line with one really slow person manning it! That all added up to a long line of very anxious travelers!"
Minus: "On Monday September 11th I flew from Stockholm Arlanda to JFK on Norwegian flight DY7005. I was seated in 3J in the premium cabin. The couple in front of me began drinking excessively as soon as the aircraft reached cruising altitude. They were served by a flight attendant (who I then found out was the crew supervisor) called Vinnie, who served them doubles of vodka, cognac and bailey's, smiling and laughing with the passengers and giving them high fives. About 4 hours into the flight, the passenger in seat 2J turned around in his seat and began to harrass me. He claimed that we had friends in common and worked in the same industry and that we should work together. I remained polite and indicated that now was probably not the best time but that we should discuss it at a later date. Please note that I had never seen this man before in my life. I was working on my computer and put my headphones back on. He then began to shout and swear at me, saying that I disrespected him, I assume by not engaging him in conversation. He threatened me and at one point tried to swing at me from his seat. His partner then tried to calm him down. A flight attendant that was passing at the time (middle aged black woman) said something to the effect of "I don't know if YOU GUYS are from New York but you all need to calm down", somehow assuming that I was in collusion with this other passenger. I said to the lady "miss I don't know this man" but she ignored me and kept on walking. After this initial incident and seeing that the in flight staff were not interested in addressing this man's behavior, I put on my headphones and sunglasses and pretended to sleep. I could hear him issuing threats and swearing loudly. This went on for about 30 to 45 minutes (I was listening to a podcast and could hear him over the commentary) and then he again turned around in his seat and tried to touch me. At this point I panicked and grabbed my items and headed for the galley. I noticed that the lady in the seat next to me had vacated her seat and was having a concerned conversation with one of the flight attendants. I asked for the purser and a younger black fight attendant told me that "he was resting". I told her to get him and she turned to her counterpart and said "he's pissed off" as if I was over reacting to some sort of minor situation. The purser (Vinnie, who had been serving up doubles and high fives) arrived and told me that it was unlimited drinks in the premium cabin and there was nothing that he could do about that, and that they had cut him off after he started antagonizing me. I asked why it was that he would knowingly supply a passenger with over ten drinks, jeopardizing the wellbeing of other passengers, and he again responded that it was unlimited drinks in the premium cabin. The younger female flight attendant then told me that the cops would be waiting for the passenger on arrival - when in fact, the port police department was never notified, nor was the Norwegian"
Plus: "Clean planes, free wifi,"
Minus: "Departure delayed nearly an hour, for a flight that is only one hour long. No compensation for delay (such as a free snack). Disorganized boarding - might be better to organize by seat-row numbers"
Plus: "We like the automated self-check in for checked bags so you don't have to stand in long check in lines when you already have a boarding pass. we also like that the boarding process is fast and uncomplicated. Often planes are boarded from both ends."
Minus: "Norwegian charges for everything food related including coffee, so I didn't have anything ( and gave a neutral rating on that item)"
Plus: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Minus: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Plus: "Trevlig personal"
Minus: "Vi köpte economy plus för att få mat, bagage och att bestämma plats. Vi fick ingen mat (förstår nu att man inte får det på kortresor, men det framgick inte alls under bokningen). Vi fick heller inte de platser vi bokade. Istället fick vi på både hem och ditvägen sitta längst bak vid toaletter som dessutom luktade urin till en grad jag inte varit med om på några andra flighter."
Plus: "Free Wifi"
Minus: "Full plane"
Plus: "Did not keep us informed of the delay and I was not offered anything to drink."
Plus: "Checking bags is free!"
Minus: "There was very little communication about gate changes- the gate changed two times while we were at the airport"
Minus: "I would like for second party websites that book these flight for cheap to let the buyer know of all the other expenses involved including baggage check and meals."
Plus: "The flight was on time and the staff were very nice."
Minus: "Boarding was chaotic. No one gave any instructions so the passengers crowded the gate area seeking an advantage to board. Flight was very crowded in the Economy cabin. Fortunately it was short."
Love the price, the seats need to be more comfortable and the inflight experience needs to improve.
We need more flights from another airports
Vol en retard d’1h, boarding interminable, r’
Average air line that fails to deliver anything more. Staff are average, plane is average and there's the usual average standard of cleanliness on board. Overall, just average.
Mat delas inte ut på Ryanair så det bör finnas ett alternativ för detta i frågeställningen. Värsta med ryanair är väl egentligen merkostnaderna som uppstår. Jag ska resa med 2 barn. gratis incheckningen öppnar någon timme innan flyget. Alternativen jag har är att betala för tidig incheck och val av platser eller köra på gratis incheck och få slumpmässigt valda platser. Chanserna att jag får sitta med mina små pojkar är ganska slim. Att resa ensam är inga problem men med sällskap bör man välja bort Ryanair
Köpte till fast track vilket var kanon
Reduce the waiting hours please, this is sooooo annoying
Två timmar försenat flyg, besättningen var arga
pga av en av våra resenärer var under 17 kunde hon inte checka in via nätet och när vi kom till flygplatsen måste vi betala för att få boarding kort, dåligt!!! Mycket försenat flyg och en person vid gaten, dåligt !!!
I mean, it's a Ryanair flight, so you know what you're going to get: Ads during the flight for, I'm not even sure what, raffle tickets? Paid food and drink options. Basic seats that don't recline. But also, friendly staff and inexpensive fairs. I know the bargain I'm making with Ryanair and it works for me.
I love Ryanair. It allows people to travel affordably keeps loved ones connected…..but…..the noise and constant selling on the flight to Las Palmas was too much. We left home at 2am so trying to get a few hours sleep on flight would have been most welcome but constant announcements and noise was really off-putting. Loud and relentless. Regardless an invaluable airline :)
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
It was late… the seat was so worn out I could feel the seat frame.
Be more flexible and resonable in these crazy pandemic times ... the only thing that matters to you is money money money ... so sad and pathetic
Jag missade flygplanen fast jag hade 55 mint tills den flyger
Otroligt dålig flygbolag , dolda avgifter man var tvungen att betala på flygplatsen och väldigt osmidig ombordstigning. Rekommenderar verkligen inte ryanair
Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"
Plus: "Duktig besättning"
Plus: "Personalen var mycket trevliga och snälla"
Plus: "Flight was 20 minutes early."
Plus: "No issues - everything went smoothly"
Minus: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Plus: "Very chip flight but expensive tricks about luggage paid my cabin bag but not allowed to check them I will never flight with Ryanair air."
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Minus: "Kommentar: åt ingen mat - underhållning"
Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."
Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."
Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"
Plus: "Nothing about the flight did I like"
Minus: "If I had flown with a better airline Ryanair are appalling"
Minus: "I don't mined the flights it is the long walk to the plane."
Plus: "More leg room than I've ever had on any flight."
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Plus: "The crew was working doing their service well, quick service and I got help at the airport from a very helpful gentleman in custom service."
Minus: "It was my fourth flight with Ryanair in one week and in all those flights it was super cold temperature in the cabin. I asked the flight attendants for a bit higher at every flight but they did not fix it. Crew said that the captain regulates it.. At each flight all passengers in the rows around me agreed that it was very cold and they said that its always cold and the crew never changes it anyway. They cannot expect anything getting warmer, it is always uncomfortable cold. The flights were horrible and uncomfortable because of just that detail. I have problem with my throat and breathing since then. It got irritated and soar. I am a regular flyer becuase of my job and tried Ryanair but it was the coldest trips ever."
Minus: "Flight was late by 1 hr"
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Minus: "Seats doesnt recline Nobody from the company to ask situation We los all conections and paids hotels"
Plus: "Easy on off process."
Minus: "Very small seats."
Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."
Plus: "Got to my destination eventually"
Minus: "Flight was delayed over an hour. No explanation or announcements. Everyone just stood and waited for allto board for an hour. They could have told us why we running late."
Plus: "I can't think of a single good thing in that experience"
Minus: "Ryanair acted like a dust Stucker of money. Not only on the way forward they forbidded only flights from Israel (!) to bring any hand luggage at all without purchasing the priority boarding, and people were allowed with a small hand bag only (since the priority tickets finished) , but on the way backwards, after the entire airplane bought the priority ticket, the crew of ryanair acted in such a discriminating way and banned people that exceeded the bag check with less than 2 cm! It seems like the crew were determined to collect at many 50euro fines as possible from the passenger because they insisted very impolitly and brutally to measure each luggage from all possible sides, and even the luggage that fitted, they found excuses to fail them. I've rarely experienced such humiliating vision, especially due to the fact that everyone were forced to purchase the extra priority boarding and you'd expect the company to try and keep the customers, not drive them away. I can just say that with all the fines and extra payments requested by them, the total price of the flight was 100euro more expensive than the price of El AL or alitalia, same timing and with a meal and big suitcase included. All this, without mentioning the bad attitude of the crew and the extreme uncomfortability of the chairs (also purchased, obviously). To summarize, this was a very bad choice, with I will not repeat again."
Plus: "it was cheap stuff was good"
Minus: "i booked my ticket from 5 december 2017 to 10 january 2018 by mistake. it was suppose to be from 5 dec 17 to 10 dec 17. i called the customer service to change it . she said that there will be a fee applied and i was okay with it . but she give me the return ticket on 7th dec 2017 instead of 10.. i called them back to rectify the error.. they couldnt help me and i didnt accept the proposal in my email. i went to tenerif and had to booked another seperate ticket on 10 dec from there to get back. !!"
Plus: "Absolutely nothing"
Minus: "3hr delay, zero staff to provide information, no apologies, utterly terrible organization."
Plus: "Great service, friendly crew. Smooth flight"