Hitta flygerbjudanden från Stockholm Arlanda till Bangkok Suvarnabhumi och andra flygplatser (ARN - BKK)

Departure was delayed but no one informed passengers until well past boarding time was set

Relatively easy boarding procedure, reasonably priced compared to other vendors, good departure times.

It seems like Ukraine International Airlines runs a shake-down operation on carry-on baggage fees. The first time I traveled on the airline to Kiev, they let me bring on my carry-on bag and didn't weight it or seem to care. When I booked them to leave Kiev for Dusseldorf, however, things were a bit different. I brought my usual carry-on (weighing around 13kg) through the various security checks, and sat with it at the gate. At the last possible moment when we're about to board the bus for the plane, they motion me to come to the desk and say, "You can't take that bag. It's over 7kg." 7kg! This unusually low carry-on limit is not specified on the ticket when I purchased it, on the boarding pass, or on any other easily visible document. Only when you click on the "baggage limits" link on the boarding pass and reading it carefully do you figure out that your carry-on has to be super light. At the gate, they pulled out a hand-held hook scale, weighed my bag, and declared it overweight without even telling me how much it weighed, then demanded that I cough up 66 euro (USD$77) or miss my flight. There were several elderly people on the flight who did not have cash or credit card and were distraught and publicly wailing because this was the first they had heard about needing to purchase luggage fees. It is possible that in their documentation UIA do mention the limits and fees, so what they do may be indeed legal. However, there are deceptive practices happening here, as this has never happened to me in decades of travel. I have never seen this many distressed elderly passengers. What UIA did was pure and simple theft. Word to the wise: if you buy from Kayak or any other third-party operator, go into the site of the vendor of origin (in this case UIA), figure out their baggage rules and pay for extra baggage 24hrs before the flight. Either that, or fly a more user-friendly airline.

All baggage cost 60 E at the airport. No food at all

Everything went smoothly and no problems.

Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.

Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine

The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We

Seat upgrade in response to complaint

Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!

Etihad aircrafts Etihad crew

Indian chech in employee

Staff where friendly but could’ve informed us why we where circling for 40 mins earlier

Not being informed of the Thunderstorm situation earlier no one knew what was happening

2h delay

12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English.

The flight was delayed and we could not check in online from home.

Same as above

SAME AS ABOVE

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

It was so hot on the (delayed) flight

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

I wish I found somebody to take me around

No complains

Well oiled service machine.

None.

I enjoy my flight

Again no complains

Flight attendants are polite

Movies

I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight

Overall good experience

Bathrooms were already dirty upon boarding

At Tashkent Turkish air had no personnel to resolve problems. Our luggage was very damaged and after waiting for almost an hour, we had to leave the airport

EVERYTHING they served

Strong, recycled perfume from flight attendants on business classy

the staff were friendly and accomplished good travel nothing was too much for them.

nil

Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody.

Can't find any fault...Sorry!

Same as earlier flight

Nothing

Food

With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India

Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets

Basics are covered. TV screen is big but otherwise nothing special.

It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service.

They treated you like you were important and really took care of my every need

Getting on a cattle car to go to another terminal and then get in line again to go on the plane

Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft.

Outstanding and very helpful service

N/a

Movies entertainment

Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods.

On time, chose the raw meal which was excellent.

Nothing!

Food, staff, flight

Cabin luggage limit, too long layover

Great quality and delicious even for economy. Excellent service and personable attendants.

The boarding process is poorly controlled and kind of unpleasant

There was a group of ~20 French teenagers that did a lot of noise, like it was their own private field trip.

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together.

Everything was as usual. Boarding can be improve a bit.

This time I found the food was below Thai Airways standard (which was usually good to great).

Ok plane, food was fine too

No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?

The crew were lovely and polite

Nothing

Food & services on the plane were great.

The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area.

Addis Airport is a NIGHTMARE!!! It took two hours to check in and the lines were insane. It was absolute chaos, people pushing and airport staff did little to manage it. We almost missed our flight because the lines and process was so disorganized. The plane ride - the plane was old. My seat was so old, the cushion was worn down to the point of feeling like a bucket seat. This was really bad...

Same as above.

Staff needs to be briefed on what an insulin pump is.

Excellent airline overall Great seats for sleeping

Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard

It was a comfortable flight with good intertainment.

The food could be better.

Good food good crew flight was good

While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable

Love the personal entertainment feature.

Would be nice to have more legroom in coach!

2 1/2 delay with no information to travelers. We were told Gate A then at the last minute (after a couple of hours) it was switched to Gate C. We had to take a transport to new gate and were afraid we would miss flight as the original flight time was still posted. There was no updated flight info anywhere. Very stressful after what was already a long wait.

Service and welcome was great.

Entertainment system was old and screen was not working the first 2 hours.

Everything. Just a simple, very short haul flight: nothing too complicated.

There was nothing to fault.

Excellent as well!

Everything good as well.

The pre boarding security was a mess and poorly managed in Kuala Lumpur.

Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.

Cabin crew were kind us but service details are poor very much.

We were very bored during fight from JFK to PEK.

Boarding was very easy. Staff were very pleasant

Both meals were terrible. Bland and tasteless

Love the service from the air hostess

Seating is a little tight, limited movie selections

Love the service from the air hostess

Seating is a little tight, limited movie selections