Hitta billiga flyg från Stockholm Arlanda till Casablanca

Plus: "Everything was excellent even the landing was as smooth as butter"
Minus: "A free upgrade to a business class seat :("

Plus: "Food is amazing."

Plus: "The crew and the food were amazing! The seats in Business Class were bery comfortable."

Plus: "It was a great flight."
Minus: "The cabin temperature was a little warm"

Plus: "Nice plane , nice crew. Ok food , not as good as Sfo to Ist ."
Minus: "We left delayed as it seemed they were waiting for someone. Older 777 wich shows wear."

Minus: "What is the point of paying business if you don't get the extras... No priority boarding, fighting for luggage overhead room, economy customers running to the front not allowing for comfortable disembarking of business class customers .. Just not what you would expect from business class."

Minus: "The plane was too hot"

Plus: "They put me on a partner airline after causing my missed connection, so I witnessed nothing good about Turkish Airlines flight at this time."
Minus: "After a long saga with no help in making my connecting flight on the same Turkish Airlines, they gave me the boarding pass and told me my luggage was fine to carry on board for the partner airline they put me on. At the gate, that partner airline's reps (or Istanbul airport employees -- not sure) yelled at me that I had too much to carry on board and forced me to hastily check a bag with personal items I did not plan on checking. Needless to say, that also delayed my reaching the final destination even further because I had to wait for the luggage and it was already 1:00 in the morning in an unfamiliar and rough foreign city."

Minus: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

Plus: "Everything"

Plus: "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Minus: "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."

Minus: "I think the food is so little, and also there is no snak for passangers ."

Plus: "Everything"

Plus: "Everything"

Plus: "Same!"

Plus: "The staff was nice & the food was pretty good for airline food. Good movie & entertainment selection. The usb charger at each seat was extremely convenient & helpful. The provided slippers, socks, lip balm, tooth brush, tooth paste & sleep mask were a very nice touch."
Minus: "The plane was extremely hot upon boarding & stayed that way for quite some time. People in our group thought they might pass out from the extreme heat. Once it cooled down, it was much more comfortable & bearable. Wish they offered more food items for those allergic to dairy/gluten."

Plus: "Good new airline ,good people nice service,everything was perfect thank you turkish airline"

Plus: "Food was cold"
Minus: "When i ask for help no one came"

Minus: "Everything was great. Got upgraded to first class"

Plus: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."

Plus: "Good"
Minus: "Lounge at Ankara not comfortable and food need to change"

Minus: "Staff at Business Class checkin walking off the desk when we tried to check in. The on-line check failed and that was the only reason to go to the counter, but, alas, it then took an hour to get things sorted because the single staff person just walked off because no one was there to relieve her."

Minus: "The sound from the headphones is just horrible. I decided not to listen to music and could barely hear the voices in a movie."

Minus: "It was so uncomfortable to mrest on the old chair the tray table won't fold in the arm rest."

Plus: "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Minus: "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."

Plus: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Minus: "No complaints."

Minus: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."

Plus: "everything"
Minus: "late boarding"

Plus: "The crew was very helpful,seats comfortable."

Plus: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."

Plus: "Service, food, travel exoerience"
Minus: "Wait time in Istanbul"

Plus: "Very friendly airline, on time always, good in-flight entertainment¿"

Plus: "The meals was good"

Plus: "The service was okay."
Minus: "There was a woman sitting behind me with a loud child that kept kicking my chair."

Plus: "Duration of the flight is good."

Plus: "The seats were comfortable, the food was aiight, the stewards and stewardesses were pretty chill. There wasnt a lot of turbulence."
Minus: "The food was interesting. I thought it could be a smidgen better. I had a layover that was ungodly long, but I guess that's scheduling not flying."

Plus: "The stewardesses, the food, the entertainment. The dynamic lightning during the flight. The move to get others on the flight to shut their windows for a while so that the rest of us could get some rest."
Minus: "I'm a tall person, so if at some point accommodations could be made to maybe increase the leg pace by a few inches between eats, it would be greatly appreciated."

Plus: "Seat comfort and entertainment was good."
Minus: "Boarding process was poor. CREW HAD NO CONTROL over passengers standing, opening overhead bins and walking around while plane was taxing. FOOD WAS POOR at best horrible at times."

Plus: "Bussness class."
Minus: "Flight was delayed a little."

Minus: "The temperature was a little bit low."

Plus: "The food was delicious. I have never had better airplane food. The movies were super new and interesting. I did not have time in the 11 hours of flying to watch all the movies I wanted to. The flight was also incredibly smooth."
Minus: "There were a few small things that could have been better (Which I'll mention), but the worst thing about the flight was the airport. Ataturk Airport is a mess. After the attempted coup, they really upped security, forcing all international flights to go through a second security screening after transferring from another airport. It's understandable but the line moved at a molasses-like speed when I had only 25 minutes to make my connecting flight. The security personnel were rude, as well. Also, when I went to make my connecting gate in Cairo, there was no one at the gate after the required boarding time (Because security had held us up), forcing some of us to board the plane without having anyone to show us onto the plane (Very scary). The flight boarding was chaotic, and no announcements were made about what we were supposed to do. Besides the lack of boarding gates, the only other serious complaint I had against Turkish Airlines (Because it really was great overall) was that the pilots and flight attendants were very hard to understand. I have taught ESL for the past 5 years, and I still had a hard time as an American understanding their English. Also, they frequently didn't understand or misunderstood questions that I would ask them. I've never had a hard time understanding flight attendants on an international flight, but I only understood about 20% of what anyone said over the loud speaker in the plane. And it's nice to be able to understand when the pilot says, "We are experiencing some turbulence and would like everyone to buckle their seatbelts until it passes." Two small things remain: 1. The bathroom trash cans were full on every flight (A small thing but makes everything feel "trashy"). 2. The flight attendants seemed unhappy, and they definitely seemed unhappy to be serving us. I can only assume they are that way because they aren't treated particularly well by their bosses."

Plus: "*Lots of legroom *They still serve food! *Luggage fee extortion not as egregious as other airlines. *Nice entertainment system. Put simply: Turkish airlines is what most airlines USED TO be like about 25 years ago."
Minus: "*Boarding is usually a bit disorganized with people always trying to switch seats. *If you are flying from Germany to Turkey, get on early. The overhead luggage compartments fill up fast. *This is more of a cultural thing: but it is annoying that passengers routinely get up and start grabbing their bags before the aircraft has even retracted the speed brakes upon landing..."

Plus: "Crew was nice and friendly."
Minus: "Food was not very good."

Plus: "Ability to choose my seat when I checked in online, ability to get a free hotel stay for my overnight layover"
Minus: "Food was so-so; the specific flight attendant's service could have been better; the multiple security checkpoints; checking passports before the gate was completely unorganized; the flight was slightly delayed (reason unknown) - didn't help that we had to be bussed to another gate to reach our actual airplane"

Plus: "The seats were actually comfy in economy. My layover was cheery at the Istanbul Airport."
Minus: "You cant be worried too much about time...had a tight connection = detached from luggage. Fixed the next day."

Plus: "Nothing"
Minus: "The fact the airline didn't compensate us even though we missed our connection flight"

Plus: "Nice crew, clean seats, good food..."
Minus: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Plus: "It was great service. No problems with my luggage. Great food. I did not not expected that good trip for low price, but I have it. I thank the crew for their hard work."
Minus: "n/a"

Plus: "I liked that a crew member was on the plane to help passengers put their roller bags into the overhead compartments. The serving crew was very friendly.and helpful. The dinner meal was one of the best that I've had on an airline in economy."
Minus: "See above."

Plus: "Yes, Very good"

Minus: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plus: "Planes were on time and connections made."
Minus: "One bag delayed as not put on flight and food could be better."

Plus: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Minus: "KLM crew exceed our expectations"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plus: "The crew"
Minus: "Seat comfort"

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "The flight was smooth, the service was friendly, and the food with plentiful."
Minus: "Too much activity in the cabin during the flight."

Plus: "Friendly staff"
Minus: "Security check at gate; No priority"

Minus: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plus: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Minus: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Plus: "Flight crew very nice"
Minus: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Minus: "Nothing special"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minus: "Nothing to say"

Plus: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minus: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plus: "Norhing"
Minus: "They have mabaged to lost my luggage"

Plus: "Nice crew; clean plane; decent dinner"
Minus: "No entertainment system; insufficient knee space"

Plus: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Minus: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Plus: "Excellent very good"
Minus: "Everting so good ex"

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Minus: "Bag was lost"

Plus: "Helpful and smiling cabin crew."

Plus: "The cabin crew were pretty good. That's about all that was good."
Minus: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plus: "newer plane, good staff"
Minus: "need better and more food options, more often"

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Plus: "great choice of entertainment content, friendly crew"

Plus: "Nothing"
Minus: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plus: "On time."
Minus: "No negative"

Plus: "That we didn't crash"
Minus: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Plus: "The staff and crew"
Minus: "Nothing"

Plus: "Service was good"
Minus: "Delay"

Plus: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Minus: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Plus: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Minus: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Plus: "Staff, service"
Minus: "Nothing"

Plus: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Minus: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Minus: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Minus: "sardines!"

Minus: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Plus: "everything"
Minus: "nothing"

Plus: "...The transfer at JFK was terrible"

Plus: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Plus: "In general, it was ok"
Minus: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Plus: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Minus: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Plus: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Plus: "Åkte buissness class och allt var perfekt!"

Plus: "NA"
Minus: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Plus: "Amazing crew and on time flight"
Minus: "None"

Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"

Plus: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Minus: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Plus: "Crew was ok and servicial"
Minus: "Food and reception at door of boarding"

Plus: "Great crews, excellent customer service"

Plus: "Crew great."

Minus: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Plus: "Crew was wonderful and welcoming!"

Plus: "Good food and crew"
Minus: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Plus: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Minus: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Plus: "The transfer times were excellent"

Minus: "Better in flight entertainment"

Minus: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Plus: "FA kept bumping into my seat waking me up"
Minus: "Return the 777 to 9 across"

Minus: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Minus: "Tiny uncomfortable seats."

Minus: "Leg space."

Plus: "Staff"
Minus: "We were 2h late"

Minus: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."

Plus: "Nothing"
Minus: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Plus: "It was a wonderful flight and service . Hospitality and welcoming."
Minus: "Nothing everything was amazing ."

Plus: "I liked the food, the crew, the service"
Minus: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Plus: "The crew were nice."
Minus: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Minus: "Screen broke half way through flight. Food was poor"

Plus: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Minus: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Minus: "Flight cancelled because of weather"

Plus: "The space and the people"
Minus: "Nothing"

Plus: "Super fast boarding and smooth takeoff"

Minus: "I was asked to change my seat repeatedly"

Minus: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plus: "The food, the service and everything else is fine, quite good."
Minus: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Plus: "On time after latish start"
Minus: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Plus: "Got pillow, blanket, headphone and eye cover"
Minus: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Plus: "it was cancelled so they got me on the next flight on Turkish"

Plus: "Good boarding procedure."
Minus: "Nothing much to add for a short journey."

Plus: "Efficient on and off Staff polite and helpful"

Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"

Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"

Plus: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Minus: "2 hours delayed..."

Plus: "Great crew"
Minus: "Food could be a bit better. White bread is unhealthy."

Plus: "Crew was great."
Minus: "Food could be a bit better. White bread is unhealthy."

Plus: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Minus: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Minus: "Freezing"

Plus: "The flight attendant was very nice to me. TV was very good. space was enough ."
Minus: "We had to pay for wi fi."

Plus: "The boarding process was smooth and the crew friendly. Flight ran on time."
Minus: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Plus: "The on-board entertainment"
Minus: "More food, more water"

Plus: "Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful"
Minus: "TAP being on time and giving a reason why the flight was late"

Plus: "Sleeping."
Minus: "1 hour delay Duden to luggages!"

Plus: "The lady checking me in was nice"
Minus: "Items were stolen from my bag"

Minus: "The flight was delayed. Food is miserable."

Plus: "We upgraded to first class and everything was perfect!!"
Minus: "Nothing"

Plus: "Price. Service and food offered in the plane"
Minus: "The boarding process: everyone crowds into the line without regard of the grouping."

Minus: "Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good"

Plus: "Fairly new plane with clean/comfortable seats"
Minus: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Minus: "Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped"

Plus: "The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous."
Minus: "There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized."

Plus: "Fantastic crew, super comfortable seats, food was really good, boarding organized."
Minus: "Nothing could have been better!"

Plus: "Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok."
Minus: "The food could have been better."

Minus: "Organizing the boarding. The food was a disaster and the seats was a joke, the most uncomfortable plane I’ve ever been on."

Plus: "The crew was really good and attentive"
Minus: "The boarding was a little chaotic"

Plus: "On time flight, good service"
Minus: "Long wait for deposit luggage . Food could be much better."

Minus: "Lissabons flygplats. Dåligt fungerande hissar. Rörig incheckning. Långt att gå för att lämna specialbagage."

Plus: "All!!"
Minus: "Nothing."

Plus: "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Minus: "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."

Minus: "the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers."

Plus: "Excellent service, food, and drinks."
Minus: "Way too warm on flight."

Plus: "everything was fine. nothing specifically wrong or bad."
Minus: "had the same food the third time this week. they could do more"

Plus: "Food was of good quality."
Minus: "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."

Minus: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"

Plus: "There was nothing to like about this flight!"
Minus: "The seats were the most uncomfortable I have ever experienced. There was no leg room. My knees were in the back of the seat in front of me abd I could not move. Unless you are way below average height, don’t take this airline."

Plus: "I was on a 7 hour flight and the TAP airline service was very good. I had requested a vegan meal and they were able to accommodate me with no problem. Also they had a great selection of movies."
Minus: "I didn’t like that all the soap dispensers in both bathrooms were empty the whole flight. But good thing for the wet naps they offered and antibacterial I had in my purse."

Plus: "The crew was very king"
Minus: "the seats were very uncomfortable because the backs were not adjustable"

Minus: "We left 45 minutes late for a 3 am flight. In the middle of the night the priority is sleeping but we were awakened for food service at 5 am. Worst breakfast I’ve ever had too."

Plus: "Professional and courteous crew from check in the disembarking. Excellent on board food."
Minus: "Entertainment system was wonky throughout most of the seven hour flight."

Minus: "Next-day connecting flight after a delayed arrival and involuntary stopover in Porto due to air traffic over LIS. This time around, the flight took off an hour late because of [guess...] air traffic. Well, my dear LIS management, that's how you sink your national carrier."

Plus: "The crew was very nice, we boarded on time and landed a bit early which was nice. We recieved little snack packs that had a sandwich and a granola bar or fruit snacks and a juice."
Minus: "The seats were not very comfortable to sleep on for 6 hours as they didn't recline back too much but that is to be expected in 2nd class seats."

Minus: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"

Minus: "The flight was delayed 20 mins"

Plus: "Crew and captain we're very kind and friendly"

Minus: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."

Plus: "Of no change is BULLSHIT"

Minus: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"

Plus: "Wonderful customer service!!"

Plus: "Absolutely nothing!!!"
Minus: "Everything but specially the fact that there was no Business class but tickets Were sold and in the end not even assigned seats. No previous info or whatsoever ... this company is becoming worst than a low cost ... well much worst !!!"

Plus: "Seats are fine. Flight was on time."
Minus: "Food was bad. Not much water given. No snacks between meals. Old entertainment system."

Plus: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Minus: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Plus: "Great service, great comfort, great food and early arrival"

Plus: "The plane was new, clean, and spacious. The staff was mostly helpful and friendly,"
Minus: "Short flight so no entertainment or drink/food."

Plus: "Free blanket, pillow, headphones, and wine! Flight was on time, no one weighed or measured carry on bags."
Minus: "Tight seats for an international flight!"

Plus: "The seats were pretty comfortable and the crew was excellent."
Minus: "There was no entertainment and the food wasn't good."

Plus: "Excellent service and comfort."

Plus: "Lots of leg room, seats recline nicely, the flight was not full so there was room to move. AC power under the seats, plus an USB charger in every seat"
Minus: "The seats, just were not comfortable enough for that long of a flight."

Plus: "The service they provided us reminded us of how airlines used to treat their customers in the past. Meals were provided as was entertainment (there were individual tv screens for us to watch movies on) all for no additional cost to us. From the customer service to the services provided and the legroom on the flight -- everything was more than what we expected and we would consider flying TAP Portugal again."

Plus: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Plus: "Great flying as always. Best leg room anywhere."
Minus: "On flight food."

Minus: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"

Minus: "Not charging for a small bottle of water would be nice."

Plus: "Service, food and entertainment."
Minus: "Comfort. Flight was cramped."

Plus: "Seats were comfortable, crew courteous"
Minus: "Good value for money"

Plus: "The crew was fine."
Minus: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."

Minus: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Plus: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Minus: "Seats don’t lean back and felt tight width wise. Lots of busses involved."

Plus: "Free cup of ice."
Minus: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Plus: "Nothingv"
Minus: "Very bad"

Plus: "None"
Minus: "This is an international flight and the airline didn't even provide complimentary water or soft drinks"

Minus: "1 hour delay nearly cost me my connection no assistance provided"

Plus: "The tickets were relatively inexpensive."
Minus: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."

Minus: "Crew was rude to all passengers"

Minus: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."

Plus: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Minus: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."

Plus: "The first leg of my trip was good."
Minus: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."

Minus: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."

Minus: "Very slow check in. Unhelpful and unfriendly crew"

Minus: "Landing was very rocky"

Plus: "price. flight. comfort. convenience"
Minus: "delay"

Plus: "The price"
Minus: "The mass"

Plus: "Nothing , It was veri terrible"
Minus: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"

Plus: "The price"
Minus: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"

Plus: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Minus: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."

Plus: "Not much"
Minus: "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."

Minus: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."

Minus: "Late boarding for unknown reason."

Minus: "Every service bad"

Plus: "Nothing"
Minus: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Minus: "my flight from Rome to Istanbul delayed 1 hour so i missed my second flight to Athens and they asked me to stay at the airport till the next day waiting for free seat :( but i refused and i fighting with them .. then they found a free seat in the next flight"

Plus: "Crew was very nice. Seats were comfortable."
Minus: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."

Plus: "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."

Plus: "food that we bought was ok Fast boarding on time departure nice crew"
Minus: "really narrow seats no options to lower the back of the seat Water cost money no TV"

Plus: "The seats were not too tight and the food is not extensively expensive"
Minus: "No Internet access at Istanbul airport which isahugh issue nowadays!"

Minus: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Plus: "Nothing"
Minus: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Plus: "Nothing."
Minus: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Plus: "The cappuccino"
Minus: "Late departure and late arrival. Huge queues at Gatwick immigration. Too hot throughout the flight - the crew didn't bother adjusting the temperature it was left to the assemblers to complain No in flight entertainment whatsoever Had to pay for a coffee."

Plus: "Flight crew"
Minus: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"

Minus: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"

Plus: "Was first to check-in and received exit-row seat with its extra leg-room."
Minus: "Exit row seats do not recline .. so could not lie-back on this overnight flight."

Minus: "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."

Minus: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."

Plus: "If all you care about is price, then this is the way to go"
Minus: "flight was late, Istanbul airport has limited wifi (have to buy 30 euro at restaurant to get access)"

Minus: "I booked my flight throw kayak.com. After that I got scam emails with my information, book number, direction, and my name asking for more money! Witch mean that our information is not secure ."

Plus: "It was a smooth ontime flight, helpful customer service."

Minus: "Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise"

Plus: "Nothing"
Minus: "After the experience with the Pegasus flight from Kuwait to Istanbul I didn't expect anything hence was not disappointed. Right before the boarding was finished the boarding lady came into the plane looking for me, checking my passport one again and even taking a photo of it (with my consent). She left with no single word of explanation. Once again: this is a joke but definitely it's not customer service."

Minus: "not direct fligth"

Plus: "Nothing"
Minus: "The long hours of waiting caged in the plane with an announcement every 5 mins that we will takeoff soon it was a round trip had 2 hours delay while going and 2 hours while coming back. The plane wasn't clean. Im not using that airline anymore"