Hitta billiga flyg från Stockholm Arlanda till New York John F. Kennedy Intl Airport

Minus: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Plus: "Not applicable"
Minus: "See above."

Minus: "Seats are very cramped"

Plus: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Minus: "Cramped in economy"

Plus: "The food was the best I’ve ever had in a plane"
Minus: "Sound quality for the films was awful"

Plus: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Plus: "Flight was fine"
Minus: "Check in at Nuremberg terrible"

Minus: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."

Minus: "My Swiss flight to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Plus: "Very good service"

Minus: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Plus: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Minus: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Minus: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Plus: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Minus: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."

Plus: "The food and beverage offerings were very good. The service was excellent."
Minus: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Plus: "Nothing distinguishes itself for better or worse than usual in coach."

Plus: "Very clean"

Plus: "Comfortable, great service and food, free movies."

Plus: "Excellent boating procedure Friendly crew good service"
Minus: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Plus: "Only the crew was good"
Minus: "Ridiculous entertainment system - was impossible to watch a movie."

Plus: "Good service from attendants."
Minus: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."

Plus: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."

Plus: "The service , the hospitality and kindness"

Plus: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "The seats have been much better"
Minus: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Plus: "service personnel were excellent. Espresso is great."
Minus: "Business class main meal was disappointing."

Plus: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Minus: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"

Plus: "Friendly crew, decent-ish food"
Minus: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."

Plus: "Smooth flight, friendly crew, nice food."
Minus: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."

Plus: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."

Plus: "The staff was wonderful Pleasant, quick with requests , very professional"
Minus: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"

Minus: "I wasn't on it so I wouldn't know."

Minus: "The flight was delayed that made the connection very tough."

Plus: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Minus: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."

Minus: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."

Plus: "I was as comfortable as I could be"
Minus: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"

Plus: "Price and crew friendliness"
Minus: "food"

Plus: "great food staff /crew very nice"
Minus: "snacks more tv entertanment"

Plus: "Crew was super attentive and kind"

Minus: "Seat problem."

Plus: "In time Nice service Delicious Meals Great Movies"
Minus: "No priority for boarding with Children No internet on Board"

Plus: "Food was great."
Minus: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"

Plus: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Minus: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."

Plus: "as I'm pretty sure they were americans... at least some of them. However, I hope they were on the tail end of some million mile juggernaught to explain their rude treatment of the customers."
Minus: "Boarding was not done by row and led to delays and discomfort. The crew was rude and not helpful. At one point, a sick passenger was requesting help for what seemed like 25 minutes before they got back to her. The plane was still dirty from the last flight. I'd give Swiss a pass next time...not really a pleasant flight experience over all even if they got us there in the end."

Minus: "not enough leg room"

Minus: "They didn't help me with weelqear i have to walk"

Plus: "CHECKING & SEATING At checking I was able to pick a seat near the exit doors which gave a me a lot more extra room for my legs without paying extra which was much appreciated. LUGGAGE DELIVERY Luggage was delivered in a timely manner which was greatly appreciated after a long flight."
Minus: "BOARDING: It was a mess, everybody was called to board at the same time which slowed down the seating process in the place. CREW: Because of certain food intolerances I asked for a special meal and fortunately the meal had been prepared but the crew was not aware it was for me and first gave me the regular meal. Both for lunch and afternoon snack! I would appreciate they know my specifics and don't bring me food I cannot eat. ENTERTAINMENT: I recently made the acquisition of a new and very comfortable pair of noise cancelling headphones which I was excited to use but couldn't because the audio plug required two jacks! I have not seen that in a place for quite some time."

Minus: "My regularly scheduled flight was inexplicably canceled with no information forcing me to delay my plans."

Plus: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."

Plus: "This is the way to fly long haul."
Minus: "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."

Plus: "Amazing !"
Minus: "Nothing all good really"

Minus: "Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good."

Plus: "Courteous and attentive crew from baggage check in thru baggage claim."

Minus: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Minus: "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."

Plus: "Entertainment and helpful staff"
Minus: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"

Plus: "Crew was generally nice and caring."
Minus: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Plus: "Crew was nice"
Minus: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Plus: "Premium economy was perfect, smaller cabin with less people, great flight."

Plus: "Most of it was of a reasonable standard."
Minus: "Plane was full"

Plus: "Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!"
Minus: "I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well."

Minus: "Seats were really old and outdated"

Plus: "Amazing and helpful crew. Great seat."

Plus: "The crew were all excellent"
Minus: "Dinner choice was poor. Starter was just a few salad leaves."

Plus: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."

Minus: "My tv screen could not show the movies"

Plus: "The flight was so delayed I missed my connecting flight to jfk."
Minus: "The flight was so delayed I missed my connecting flight to jfk."

Plus: "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Minus: "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Plus: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Minus: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Minus: "Getting home 5 hrs later than planned"

Plus: "I had one of the few empty seats next to me."
Minus: "The food is awful. Not enough toilets."

Plus: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Minus: "Boarding can get crowded so don't be in a rush"

Plus: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Minus: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Plus: "Great attentive service, good food and in-flight entertainment"

Plus: "Limited numbers in the top deck, silence, service and deplaning first."
Minus: "Food has to much of an asian slant."

Plus: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Minus: "Lack of importance shown to safety of young children."

Plus: "Everything except the food"
Minus: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Plus: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Minus: "Plane was delayed for 3 hrs. That's a bummer."

Plus: "A smoothtrip run by great staff."
Minus: "Thé food was rather stodgy overall."

Plus: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Minus: "Nothing"

Plus: "Service, pilot updates, and seating were all great!"

Plus: "We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC."
Minus: "There was nothing to dislike on this part of our trip with Virgin Atlantic."

Plus: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Minus: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Plus: "Great movie selection"
Minus: "They need softer seats...had to stand half the time"

Plus: "Friendly staff, so much food/snacks were offered. Good movies available."
Minus: "Nothing"

Minus: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Minus: "The flight change the gate number immediately so I missed my flight"

Plus: "Service, meals, friendly and attentive FAs"

Plus: "The crew were friendly."
Minus: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Plus: "Fast boarding, not a crowded flight, ahead of schedule."
Minus: "Paid extra for my check in bag."

Minus: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Plus: "We paid extra for exit row seats so we had good leg space"
Minus: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Plus: "The cabin crew were excellent!"
Minus: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Minus: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Plus: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Minus: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Plus: "Crew were great. EconomyX is a wonderful seating set up"
Minus: "Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor."

Plus: "Legroom, lovely staff and all round good flight"

Minus: "Older media entertainment screen with hard to use touch interface."

Plus: "Delta service and comfort is always excellent."
Minus: "All is great just keep it up"

Plus: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Minus: "Temperature control. Information about the delay"

Plus: "live tv, watched the formula one race"
Minus: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Plus: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Minus: "Be on time , delayed for an hour"

Minus: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Minus: "Best option across the pond"

Plus: "Clean Washroom"
Minus: "N A"

Plus: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Minus: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Plus: "Service by crew. I was flying economy but it was par to business class."

Plus: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Minus: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Plus: "extra legroom of comfort plus zone"
Minus: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Plus: "Delta does an overall nice job."
Minus: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Minus: "I fly regular this was an excellent flight"

Minus: "Good"

Plus: "None of it"
Minus: "Everything. Can it please leave on time for once"

Plus: "The crew were good."
Minus: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Minus: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Plus: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Minus: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Plus: "Flight was early into New Orleans"
Minus: "Flight had a lot of turbulence"

Plus: "Staff and flight were good"
Minus: "The chicken dinner was mediocre"

Minus: "Every thing was excellent"

Plus: "Service"
Minus: "Nothing"

Plus: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Minus: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."

Plus: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Minus: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."

Plus: "very nice and willing stewardesses"
Minus: "tragic little place for legs, lack of space"

Minus: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Minus: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Minus: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Plus: "The flight for getting us therw"
Minus: "No food and no entertainment"

Plus: "On time"
Minus: "Take a long time to taxi to the gate & getting off the plane."

Plus: "good flight and pleasant staff"
Minus: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Plus: "Snacks & drinks & TV movies good"
Minus: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"

Plus: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Plus: "Nice flight nice crew just about as good as you would want"

Minus: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"

Plus: "Very comfortable and didn't feel cramped. Quick flight."
Minus: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."

Plus: "Giid free sandwixh. Very good entertainment system. Good seats."

Plus: "Quick and easy boarding. Quick flight"
Minus: "Audio entertainment quite limited"

Plus: "Staff were friendly and worked hard."
Minus: "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."

Plus: "More seat room than expected for economy tickets. Good service, on time, polite staff"
Minus: "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"

Plus: "What a city.. Unique for hell sure..."
Minus: "Nothing"

Plus: "Nice people. Very helpful."
Minus: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Plus: "Friendliness of the staff"
Minus: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."

Plus: "Finally got upgraded!"
Minus: "delayed"

Minus: "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"

Plus: "Some of the ground staff was trying to be helpful."
Minus: "That we had to sleep like homeless people on the floor of JFK airport as the airline was not able to provide for a crew and therefore cancelled the flight. The airline cancelled the flight at 1.30 in the morning so no one was able to get a stay in a hotel not did the airline take any action towards helping the stranded passengers. We were given blankets and pillows. The best thing was the ground staff getting rude after all passengers complaining. They were basically saying we should get stuffed since we were booked for a flight next day same day. This is shameful! Needless to say that I will not fly this airline again!"

Minus: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Plus: "For once the food was good"
Minus: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."

Minus: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Plus: "Everything but not the food"
Minus: "Food was horrible"

Minus: "Better boarding and entertainment"

Plus: "The aircraft was barely half full."
Minus: "Delay due to fog at LHR, but this is not the fault of the airline"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Didn’t like anything. Mediocre all round."
Minus: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "The crew was great with kids. Very friendly and helpful."

Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plus: "As previously stated hated having to go through security again"
Minus: "Chocolate"

Plus: "Service"
Minus: "Delay for both leg trip."

Plus: "Boarding was quick and good"

Minus: "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

Plus: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Minus: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Minus: "Seat I had was terrible .. not comfortable"

Plus: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Minus: "No food for vegetarians."

Plus: "Crew"
Minus: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Minus: "Better selection of movies"

Plus: "very on time (before time actually), great crew - professional but also very friendly and you could see they liked their journey that day."
Minus: "for that flight really nothing - great."

Plus: "Seating was good"
Minus: "Got a seat in the middle - was pretty annoyed with this."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Minus: "Punctuality"

Plus: "You can charge your phone on the flight. Got snacks on each flights"
Minus: "the food options"

Minus: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Plus: "Same crew. Really nice flight smooth and professional"

Plus: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Plus: "On board crew was friendly and helpful"
Minus: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Plus: "Fantastic staff excellent aircraft"
Minus: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Plus: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."

Minus: "We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need"

Plus: "Smooth flight. Great food and drinks. Very helpful staff."

Plus: "Non of the usual manic stumbling from one inefficient process to the next a la Ryanair, Easyjet or Jet2"
Minus: "Nothing"

Plus: "friendly service"
Minus: "no head support"

Minus: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Minus: "The waiting time"

Plus: "Great flight and a super smoth landing in strong southerly winds."

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "2 hours delay on a 1 hour flight."

Plus: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Minus: "Nothing to dislike"

Plus: "Smooth process. Regular updates."
Minus: "Late departure."

Plus: "Crew were efficient and pleasant"
Minus: "Seats are uncomfortable"

Plus: "Everything went according as planned. No problem at all."
Minus: "There is nothing I didn’t like."

Plus: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Minus: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"

Plus: "No delay and the landing is smooth"

Minus: "Refusal to board as our flight was a few minutes landing"

Minus: "Late landing We landed in another terminal to the one our connection was at. Had to run and go through security again Had two minutes to spare and they refused to allow us to board. Very rude The distance to catch the connecting flight The delay at security The lack of trying to let us on the plane. The rudeness I experience"

Plus: "Staff were polite Comfort ok Food was basic No entertainment."

Plus: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Minus: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Minus: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Minus: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Minus: "Very nice crew and great food"

Plus: "Crew is excellent, polite and personal!"
Minus: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plus: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Minus: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Minus: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Plus: "The crew was professional & friendly"
Minus: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Plus: "Klm's consistantly high standards in everything they do."
Minus: "Nothing"

Plus: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Minus: "Nothing"

Plus: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minus: "The food was just average and the seat not too comfortable"

Plus: "The crews were pretty great!"
Minus: "The regulating of the temperature."

Plus: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Minus: "Flight was delayed, had to run to my next connection flight."

Plus: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Minus: "Crew members in Amsterdam were very rude and disrespectful"

Plus: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plus: "Yes"
Minus: "Everything was good"

Minus: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plus: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Minus: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Minus: "Travelled business class and was ace experience"

Plus: "Crew were great"
Minus: "Refreshments"

Plus: "Reasonable space in economy class seats"
Minus: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plus: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minus: "the headrest is hard. Apart from that- all was fine"

Plus: "The entertainment was amazing"
Minus: "The seats were a bit hard"

Minus: "Entertainment"

Plus: "Crew was ok."
Minus: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Minus: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "The crew are amazing! Attentive and friendly."
Minus: "The seats could have been bigger."

Minus: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Minus: "Transfer point needs upgrade."

Plus: "All good"

Plus: "Good"
Minus: "Nothing"

Plus: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Minus: "There were several flight delays and gates were changes a few times."

Minus: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Minus: "old screens and entertainment system leg room to small"

Minus: "Nothing special"

Plus: "Shirt flight but well catered, boarding was efficient and quick."
Minus: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "Crew was great, very nice"
Minus: "Not enough legroom"

Plus: "The seats seemed to have more space on this plane which was nice."
Minus: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Plus: "Interior of the plane was clean. Smooth landing."
Minus: "Pilot did not avoid turbulence"

Plus: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minus: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plus: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minus: "Cramped seating."

Plus: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minus: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Minus: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plus: "Cabin crew were very professional."
Minus: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plus: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"