Hitta billiga flyg från Stockholm Arlanda till New York John F Kennedy Intl

Minus: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."

Plus: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Minus: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Plus: "Everything"
Minus: "Nothing"

Plus: "The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows."
Minus: "The food could be much better. Although coming from Sicily it's tough to compare."

Minus: "entertainment sound"

Plus: "The food and service."

Plus: "-"
Minus: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Plus: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Plus: "Crew great service"
Minus: "Boarding was slow —delayed takeoff for nearly an hour"

Plus: "Entertainment"
Minus: "I would have liked a better selection of movies and TV series and games"

Plus: "We did not get on any flight to NY!!!!"

Plus: "Not applicable"
Minus: "See above."

Minus: "Seats are very cramped"

Minus: "Nasty passport control person at gate check in"

Plus: "Les hôtesses ont été super gentilles. Merci!!!"
Minus: "L’espace entre les sièges est très réduit"

Plus: "3"
Minus: "Everything"

Plus: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Plus: "Food was actually really good."
Minus: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Plus: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Minus: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."

Plus: "Very good service"

Minus: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Plus: "on time and got us there on time."
Minus: "untrained staff waking people up no flexibility with ordering GF dinner late"

Plus: "Excellent organization, food and entertainment. Impeccable service."

Plus: "People friendly"
Minus: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Plus: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Minus: "Bathroom not clean"

Plus: "Smooth flight"
Minus: "Crew just ok."

Minus: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Plus: "When we landed"
Minus: "Everything else..."

Plus: "Great complimentary chocolate."
Minus: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Minus: "Paucity of games that might appeal to non children."

Plus: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Minus: "entertainment machine in my seat did not worked"

Plus: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Plus: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Plus: "crew was great"
Minus: "my entertainment controller did not work and my daughters head phone plug would only half work."

Plus: "Your crew is amazing."

Plus: "The crew members were polite and efficient."
Minus: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Minus: "Time"

Plus: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Minus: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Minus: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION I IS VERY UNCOMFORTABLE, SPECIALLY FOR A TALL PERSON ON A LONG FLIGHT.......ADDING TO THE FACT THAT THE PERSON IN FRONT OF YOU MIGHT DECIDE TO BE SOOO COMFORTABLE,HE'D PULL HIS SEAT ALL THE WAY BACK WITHOUT ANY CONSIDERATION!!!..THAT PUTS THE SCREEN ONLY INCHES AWAY FROM YOUR FACE!!..BESIDES, THE CHECK-IN MACHINES AT THE ZURICH TERMINAL ARE A HARD TO UNDERSTAND..TRIED SEVERAL TIMES TO CHECK-IN WITHOUT SUCESS!!"

Plus: "The food and beverage offerings were very good. The service was excellent."
Minus: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Plus: "Nothing"
Minus: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Plus: "Nothing distinguishes itself for better or worse than usual in coach."

Plus: "Very clean"

Plus: "Excellent boating procedure Friendly crew good service"
Minus: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "The seats have been much better"
Minus: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Plus: "service personnel were excellent. Espresso is great."
Minus: "Business class main meal was disappointing."

Plus: "Fast service and precise timing"

Plus: "Yes"

Plus: "Crews are very friendly"

Minus: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Plus: "top notch KLM are the best"

Minus: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Minus: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Plus: "Friendly and cheerful!"

Plus: "Everything good"

Minus: "Sent flyg, sen fastnade vi även på avstigningsbanan för mer än 30 minuter. Besättningen försökte inte ens erbjuda något att kompensera med och jag fick fråga efter snacks och hörlurar (som ska vara kostnadsfritt). Besviken på hur de kunde gottgöra sina kunder när flyget blir 2h sen."

Plus: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Minus: "Nothing"

Plus: "Staff very courteous and professional"
Minus: "None"

Plus: "A3A"
Minus: "Ĺ"

Minus: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."

Plus: "Nothing Special"

Plus: "Generally everything went smoothly on this leg of my trip."

Plus: "Movie selection and cable channels"
Minus: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Minus: "average food. poor corrdination for the connection transfer"

Plus: "Premium boarding breakfast sandwich pretty good"
Minus: "My screen stopped working in the middle of an episode."

Plus: "Everything is perfect"
Minus: "N/a"

Minus: "Much older plane. Not as comfortable as some other planes I've been on."

Plus: "Nice people. Very helpful."
Minus: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Minus: "There delay"

Plus: "Easy ride back home."
Minus: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Plus: "The airline did not disappoint and the customer service were very professional"
Minus: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Plus: "Enjoyed food and movies.Woul"
Minus: "Would like more comedy or romance movies. Becky"

Plus: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Minus: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."

Plus: "On time. Funny pilot"

Plus: "Nothing about it was good. They made us Americans feel so unwanted."
Minus: "The staff was rude"

Minus: "Boarding was a mess"

Minus: "No blankets or pillows. Froze"

Plus: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"

Plus: "Upgraded to business, plane are clean and roomy"

Plus: "Love Delta...plenty of legroom. Nearly always on time"

Minus: "Headphones suck"

Minus: "Extreme delays"

Plus: "Excellent trip. Provided ample food snacks and drinks."

Plus: "I didnt ever purchase that ticket"

Plus: "Nothing"
Minus: "Being scammed by the Chinese, China Southern"

Plus: "The prompt transfer"
Minus: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Plus: "Comfortable seating in business class Arriving JFK early."

Plus: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"

Plus: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Minus: "Nothing"

Plus: "I liked the airplane, , service, food, JFK and the airtrain!"
Minus: "We were delayed 2,5 hours and of course that is not fun!"

Plus: "Stewards"

Plus: "loved the cookies!"
Minus: "Wish there were more legroom on those little planes."

Plus: "On time"

Minus: "cramped"

Minus: "see above"

Plus: "Plane got to NY."
Minus: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plus: "Service"
Minus: "Delay for both leg trip."

Minus: "Mine crew 2 ladies"

Minus: "Asked for ONE piece of bread, and such a big company. Didn’t have ONE piece of bread to provide. Shame. But not surprised, considering the focus they had with onboard shopping, cut coat, and generate revenue very oriented."

Plus: "The food/drinks"
Minus: "Delay"

Plus: "It was cancelled and scheduled next day"

Minus: "Lufthansa is a bad airline. They are always late. Their service sucks."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Everything"

Minus: "See above. What a disaster!"

Minus: "Pretty good. Great crew."

Plus: "Everything in order and on time."
Minus: "N/A"

Plus: "All around service"
Minus: "That I had to get off of the plane."

Plus: "The service."

Plus: "I was pleasantly surprised to be offered an after dinner brandy, or a Bailey's. O"
Minus: "On both flights. The ear phone did not work correctly. Minor issue."

Plus: "WiFi access"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Minus: "2 hours delay on a 1 hour flight."

Plus: "Good overall experience"

Minus: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Plus: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Minus: "It was very good"

Minus: "crew was not friendly"

Plus: "I was able to squeeze back into Comfort Economy and make my destination, after a messed up miles upgrade - have to be grateful for the small things, right?"
Minus: "I was actually upgraded to Business Class through a LH miles award, however, that upgrade was not honored, despite the fact that I had a confirmation email from them. I had to first get to Frankfurt to even negotiate this problem. At the departure point, LH was unable to furnish me a boarding pass to my NY flight. After racing though the huge airport at max speed to make this connection, I was treated rudely at the gate in Frankfurt by LH short tempered ground staff, to the point of even being accused of being the source of the problem and being late for boarding (when I was only accorded an hour connection through this booking, and raised this concern with LH prior). Lastly, the ground crew took away my connecting flight boarding pass and nearly forgot to give me back my luggage tag. The flight crew was Ok, but just did a bare minimum to keep up with the packed and overbooked flight. To top of the joy, I got food poisoning after landing in NYC - not all food they serve was in sealed containers, and it must have been enough to cause a day of misery that followed my arrival - I can assure you that the late time and taxing and docking delays in NYC took away any opportunity to have a normal dinner, and LH food was all I had all day... Not the usual LH experience, but I may give them a break for the next few trips."

Plus: "Great flying on an A380"
Minus: "Boarding was a bit disorganized."

Plus: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Minus: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."

Plus: "Dissatisfied!!!"
Minus: "See comments above."

Plus: "Service and comfort"

Plus: "I think everything was first class, specially the CREW."

Minus: "staying 11h with no assistant"

Plus: "The food"
Minus: "The seats"

Minus: "On May 16, 2017, there was a group of Albanian and American passengers rushing through Frankfurt Airport to catch the connecting flight to New York. Their first flight (LH#1425) from Tirana to Frankfurt was 45 minutes late causing them to eventually miss their connecting flight. At this point, the passengers were asked to show their passports, separating the US citizens from the rest. All the US citizens were loaded on a bus and provided hotel, dinner and breakfast. The Albanian citizens were moved to the lower level of the airport where they were left to freeze all night. Some of the passengers were elderly and had their heart or high blood pressure medications in their luggage that they didn’t have access to. One US-Albanian citizen was asked to separate from his Green-Card holder wife in order to receive the US citizen treatment…"

Plus: "The seat was very comfortable"

Minus: "They change the gate for transfer last minute"

Minus: "Boarding was a little chaotic. Everyone kind of ran up."

Plus: "Left on time"
Minus: "Full plane"

Minus: "You canceled my flight it was no one to reach by kayak will never buy tickets again from kayak"

Plus: "everything"
Minus: "none"

Plus: "NOTHING"
Minus: "The plane left without us and we were still in the air. They shut down the airport in Frankfurt so we couldn't take off at our destination and when they allowed us to fly into Frankfurt, Lufthansa didn't wait and hundreds of people were stranded from different areas because of the closed airport to all flights. We waited 5 hours to rebook a destination back to the USA and traveling lasted 24hours. Right now I'm not sure if I'll be refunded my tickets for thedomestic airline flight. WE will NEVER want to fly out of Frankfurt and especially with Lufthansa. I have to say the people at the service counters were very nice and helpful but it took 5 hours to get serviced and were missed 2 possible connecting flights. Lufthansa was a good airline but that was 20 years ago. The airport is too big now has too many delays so I'll avoid it at all cost."

Minus: "The service provided by the crew was okay but their attitudes were horrible. It seems as though they did not want to work."

Plus: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Minus: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."

Minus: "The plane was half way full, i had the seat in the economy section same like a big guy, at one point i asked the flight attendant if i can change my seat to another economy seat (I didn't want a free upgrade) because the guy in my right could fit in his seat with the arm rest down and it was getting uncomfortable for me. She told me if i want a upgrade, witch I refuse to get and didn't help me in any way with the problem that i had. I think for cases like this even though it's an economy seat it still cost 750$ and for a 9h flight witch transformed in a 14h flight because weather condition and fueling problems, flight attendants should be more mindful with the guest confort rather than upselling. Lufthansa it's a geat company with great airplanes but i think that in order to get people to come back you should treat people in the economy class like normal people that pay a price nothing close to the word economy"

Plus: "I loved everything."

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "Pleasantly greeted"
Minus: "Lack of space makes flying pure torture. When will airrlines get it regarding customer needs?! Crew not accessible in between serving times"

Minus: "Child car seat lost although checked with luggage."

Plus: "the staff is top notch"

Plus: "Yes, Very good"

Minus: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Minus: "Very nice crew and great food"

Plus: "Crew is excellent, polite and personal!"
Minus: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plus: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minus: "The food was just average and the seat not too comfortable"

Plus: "Loved the smooth ride."
Minus: "Bathroom was pretty nasty"

Plus: "Pleasant crew. Appropriate and efficiently served snack."
Minus: "Boarding and disembarkation were slow."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Minus: "Crew members in Amsterdam were very rude and disrespectful"

Minus: "Flight got cancelled"

Plus: "Yes"
Minus: "Everything was good"

Minus: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Plus: "The crew and the timing were ok"
Minus: "The seats were uncomfortable"

Minus: "Fix the damn KIOSKS at Vienna!"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Minus: "Travelled business class and was ace experience"

Plus: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minus: "the headrest is hard. Apart from that- all was fine"

Plus: "Crew was ok."
Minus: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Plus: "Just the cabin crew being nice"
Minus: "Punctuality KLM is always late"

Plus: "Everything was good except for the entertainment consul for one of our seats."
Minus: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Plus: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Minus: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Minus: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Minus: "old screens and entertainment system leg room to small"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Plus: "Crew was great, very nice"
Minus: "Not enough legroom"

Plus: "Nice flight ...was comfortable travel ...good food.Thanks"
Minus: "No such things"

Plus: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minus: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plus: "Professional crew. Good boarding."
Minus: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plus: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minus: "Cramped seating."

Plus: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minus: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Minus: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plus: "Food was just fine, movie selection very good"
Minus: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Plus: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plus: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Minus: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Plus: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minus: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Plus: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Minus: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Minus: "Bit cramped for space"

Plus: "Bording was good and general flight ok"
Minus: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plus: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Minus: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plus: "Helpful and smiling cabin crew."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minus: "Nothing."

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Plus: "great choice of entertainment content, friendly crew"

Plus: "Nothing"
Minus: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plus: "I was upgraded to Buisness so, no complaints"
Minus: "No Marlboro light cigarettes on the duty free shopping cart"

Plus: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Minus: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Minus: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Plus: "The sear was messy they didn't clean it it was full of pieces of bread."
Minus: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Plus: "n/a"
Minus: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Minus: "Advertised October Pink products but did not have them for breast cancer support"

Plus: "Amasing crew"

Plus: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Minus: "For me this part is not applicable"

Plus: "Åkte buissness class och allt var perfekt!"

Plus: "Crew was attentive. Timings were spot on."
Minus: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"

Plus: "The comfort of the flight snd kindness of the crew."
Minus: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Minus: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Minus: "See above."

Plus: "crew great comfortable"

Plus: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Plus: "Good food and crew"
Minus: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Plus: "The transfer times were excellent"

Plus: "Food and entertainment was awesome"
Minus: "It's awfull to sleep. Very unconfortable."

Plus: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Plus: "Over all pretty good for price."

Plus: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Minus: "Check in process was easy. The flight attendants are all very helpful and kind."

Minus: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Plus: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Plus: "Flight attendants were very nice"
Minus: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Minus: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."

Plus: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Minus: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Plus: "The plane arrived in New York smoothly"
Minus: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Plus: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Minus: "no complaints"

Plus: "Food was excellent and crew was very nice."
Minus: "Could not check in online before my flight and no zones to board just line up and go apparently."

Plus: "it was cancelled so they got me on the next flight on Turkish"

Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"

Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"

Plus: "Great people"
Minus: "It was an hour late"

Plus: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Minus: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Plus: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Minus: "Bottom seat cushions could be a little more comfortable ."

Plus: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Minus: "TV was too slow."

Plus: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Minus: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Plus: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Plus: "Lovely crew, clean toilets"
Minus: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Plus: "Flight arrived safely."
Minus: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Plus: "Food, drinks, and general service on board were all very nice"
Minus: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Minus: "bad smell around my seat"

Plus: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Minus: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Plus: "tool me safe from one airport to another"
Minus: "wait time, food"

Plus: "Loved the movie selection and the food was good too."
Minus: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Minus: "Late...delayed from algiers"

Plus: "Spacing was ok"
Minus: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Minus: "Left a little late for no apparent reason."

Plus: "Bar/Coctail service on AF was excellent."
Minus: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."