Hitta billiga flyg från Stockholm Arlanda till Zagreb

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Loved that each flight I took, there were meals provided."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Plus: "Short flight, left and arrived on time."

Plus: "It was short."

Minus: "Lufthansa is a bad airline. They are always late. Their service sucks."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "The crew was great and the snacks provided were delicious!"
Minus: "The plane felt slightly outdated and was pretty loud the first part of the flight"

Plus: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Minus: "No movie, no passenger loading from the rear."

Plus: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Minus: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Plus: "The airline crew was responsive and professional. The flight was also very smooth."
Minus: "The boarding process was like a buffet: first come first served."

Plus: "Clean"
Minus: "Seats way too small and tight. Flight delayed over and over."

Plus: "Flight went well except for boarding"
Minus: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Minus: "you cancled my return ticket when I got off the plane in Frankfurt and did not contiue to Geneva.."

Minus: "Flight delayed 2hours."

Minus: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Plus: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room.Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."
Minus: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."

Plus: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Minus: "I wish I had a foot rest like those in first class, but then I understand why I don't."

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Plus: "Everything. Though Frankfurt airport is big, it was smooth transition."

Minus: "2 hours delay on a 1 hour flight."

Minus: "Our booking was changed from cologne to Frankfurt and Frankfurt was hurriable."

Plus: "excellent service and crew"

Plus: "Comfortable and clean planes. Flight was on time. Free drink!"
Minus: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Plus: "Crew was welcoming and seats ok for a short flight."
Minus: "nothing"

Plus: "I liked the food."

Minus: "Flight was delayed"

Minus: "To Whom It May Concern, My name is Eliezer Korbman. I was a passenger on LH403 with service to Frankfurt, Germany. Upon reaching cruising altitude and prior to dinner service, a Lufthansa stewardess reached across my midsection, activated the reclining mechanism and forcefully returned my seat to its upright position - waking me up to eat. (You may conduct your own investigation, but there was no prior announcement.) I politely declined, but was later denied dinner and breakfast. To clarify, I was unable to eat or sleep. This is utterly disgusting service. I am incredibly disappointed in Lufthansa for the way that I was treated aboard LH403. Unless I can be persuaded otherwise, I will be taking my business elsewhere. Garbage service! Shame on you Lufthansa!"

Plus: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Minus: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."

Plus: "On time"
Minus: "The food, kids friendly"

Plus: "Efficient boarding"
Minus: "Food was poor, dried up and not enough for 10 hours flight. You did have the option to buy more."

Plus: "Changed planes, flight didn't get cancelled"
Minus: "2 hour delay"

Plus: "Lufthansa crew is the best"

Minus: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Plus: "On my going flight MSP to Frankfurt, I had a normal seat and as a tall person, it was miserable. The seats were so tight I had to have my legs in the aisle and constantly stand just to make it. On the return I was given an exit row and it was quite nice."
Minus: "Condor is a reduced price airline so I was not expecting a large amount of entertainment. But only two free movies was a little bit extreme. The music selection was good."

Minus: "That better seats are so much more expensive."

Plus: "Left on time"
Minus: "Full plane"

Plus: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."

Plus: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Plus: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Plus: "Great seats, with legroom and ample food."
Minus: "N/A"

Plus: "Flight was grest"
Minus: "Very relaxing and smooth flight"

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Plus: "Lufthansa did put us up in a nice hotel after we missed our connecting flights."
Minus: "While the delays associated with the flight weren't Lufthansa's fault, they could have kept us better informed as to what the plan and potential alternatives were."

Plus: "As a Germany company all was in place on time and well done."
Minus: "All was good"

Minus: "Planet var trasigt"

Plus: "They vere OK!"
Minus: "Food and drinks!"

Plus: "Entertainment players"
Minus: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."

Plus: "Will never purchase tickets through kayak ever again"

Minus: "Everything"

Minus: "The 34 minute flight was delayed by almost 2 hours."

Minus: "Äta en muffins"

Plus: "The crews are very polite."

Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Plus: "Service was good and the crew was courteous and friendly"
Minus: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"

Plus: "Landing was a disaster"

Plus: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Minus: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Plus: "All flights were on schedule"

Minus: "We are late only 25 min (50% of flight - 50 min)"

Plus: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Minus: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."

Plus: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Minus: "Difficulty getting to flight"

Plus: "Fast disembark. Used both ends."
Minus: "No entertainment. Luckily, it was late or I would have missed it because my previous plane was so late."

Plus: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Minus: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."

Minus: "May bags didn't make the transfer and were sent on to me the following day."

Plus: "Life is beautiful"
Minus: "My fellow passenger fended off my sexual advances like a pro"

Plus: "Arriving alive. Attentive service was a nice bonus."
Minus: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Minus: "Cancel it"

Plus: "Flight"
Minus: "Not enough room in the seat"

Plus: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Plus: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Plus: "Wonderful flight attendant. (I think his name was Stephen?)"
Minus: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Plus: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Plus: "The crew were so kind!"

Plus: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Minus: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Plus: "Flight Attendants super friendly as well as ground staff in Salzburg."
Minus: "Seats a little tight."

Plus: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Minus: "Both flights were delayed. Food selection was poor."

Plus: "The crew"
Minus: "The food and the boarding at Vienna airport"

Plus: "All was great"
Minus: "except we could not do an online check-in"

Plus: "Good service"

Plus: "Great staff, friendly and helpful."

Plus: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Minus: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Minus: "Behavior of AA"

Plus: "So I had to fly to Munich, and rather than flying direct on terrible United, I took a connecting flight via Vienna. Flight was full yet still departed on time and even arrived early. The seat was comfortable and flight went very smoothly. Food served on board was perfectly edible. Disembarking also went without problems. The flight staff even accommodated the requests of a particularly nasty Russian family seated behind me even though they were total jerks. I was very impressed with their professionalism."
Minus: "Nothing. I will make a point of trying to fly via Vienna in the future. Airport is very pleasant and well run."

Plus: "Staff was friendly and the flight was pleasant."

Plus: "Excellent crew and service!"

Plus: "The plane itself was ok, the food also was ok."
Minus: "As usual, boarding in Miami airport is awful which is not exactly coming from austrian airlines, but they also took part in the unpleasant experience. The announcements were badly articulated, the boarding time was delayed and so on. Onboard, part of the crew completely refused to speak english."

Plus: "Staff was pleasant and competent"
Minus: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Plus: "The overall flight wads excellent."
Minus: "Boarding on the return flight was poorly handled as there was no organized boarding."

Plus: "Made everything easy, stayed on time, clean."
Minus: "Nothing"

Plus: "Good service overall"

Plus: "The check- in experience was simple and the seat entertainment system was excellent!"
Minus: "Unfortunately, like any economy class seating, wider seats and more recline ability would be nice."

Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."

Plus: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Minus: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"

Plus: "Service was spectacular. The United crew was awesome."

Minus: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Minus: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plus: "Information sharing by pilots and crew. Economy class leg room is good."
Minus: "All good up to the level"

Plus: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Minus: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plus: "The crews were pretty great!"
Minus: "The regulating of the temperature."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Minus: "Fix the damn KIOSKS at Vienna!"

Plus: "Crew was nice and pleasant"
Minus: "Flight very late"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plus: "Crew helpful. Food good."
Minus: "Better range of movies please"

Minus: "Don’t be late"

Minus: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Plus: "The space at my feet with the chair in front was a bit akward."
Minus: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Plus: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Cabin facilities"
Minus: "They didn’t bring one of my bags"

Plus: "Overall KLM experience is good"
Minus: "Food quality was mediocre for a business class flight."

Minus: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plus: "I love the food"

Plus: "The flight arrived a few minutes early."
Minus: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Minus: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Plus: "The crew was really friendly."
Minus: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plus: "Nice people and good service"
Minus: "Not much"

Plus: "punctuality of boarding and flight time"
Minus: "attitude of crew in business class: no sense of true hospitality"

Plus: "Time and Good clean place.. in This case airpöane.."
Minus: "It was not entreteiment st all"

Minus: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Minus: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plus: "I got some rest"
Minus: "unable to charge my phone or watch movies"

Minus: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Plus: "Service, technology"
Minus: "Could not print by boarding card and was not allowed to board in Amsterdam"

Plus: "Excellent very good"
Minus: "Everting so good ex"

Plus: "Boarding was quick, Flight on time....just a regular service and plane"
Minus: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Minus: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Minus: "Bag was lost"

Plus: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Minus: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plus: "The food was excelent"
Minus: "I have to pay to pay a little more confort"

Plus: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Minus: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plus: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Minus: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plus: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Minus: "Nothing! It was all great!"

Minus: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Minus: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Plus: "Excellent service, excellent food."

Plus: "It was a short flight so it was O.K."
Minus: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Minus: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Plus: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Minus: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Plus: "Special treat for King's Day Friendly crew"
Minus: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Minus: "seats on Jet air flight are very uncomfortable"

Plus: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Minus: "Food was not very good Tasteless and rubbery"

Plus: "Great and friendly crew"
Minus: "In-flight system had some problems and seats seemed a bit uncomfortable"

Plus: "Na"
Minus: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plus: "Despite being a short flight, they gave food"
Minus: "Nothing. All ok"

Plus: "Amasing crew"

Plus: "Åkte buissness class och allt var perfekt!"

Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"

Minus: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Plus: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Minus: "Explain me to take the bag on time.it was almost left in the airport."

Plus: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Minus: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Plus: "Entertainment system failed repeatedly."
Minus: "Entertainment system failed repeatedly."

Plus: "The whole crew is so kind"
Minus: "Delta made my whole first flying experience the best."

Plus: "Friendly crew"

Minus: "We had a short delay"

Plus: "Late departure, dirty, staff not friendly."

Plus: "Staff were friendly and seats in business were super comfortable."

Plus: "The comfort of the flight snd kindness of the crew."
Minus: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Plus: "Food and wine. Entertainment."
Minus: "Sat closer to water closet. Maybe more air freshener in there."

Plus: "Food and drinks very good"
Minus: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Plus: "The new movies selection, food was very good, staff more friendly than previous flights"
Minus: "Boarding always a problem on MEA we have to wait too long in the queue"

Minus: "Baggage check in was stressful"

Minus: "The flight delayed for 2xhours from Paris to Cincinnati"

Plus: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Plus: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Minus: "Nothing"

Plus: "Good food and service"

Minus: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Plus: "Service and crew are great"
Minus: "Seats"

Plus: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Minus: "Check in process was easy. The flight attendants are all very helpful and kind."

Plus: "Cheap ticket"
Minus: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Plus: "Nothing"
Minus: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Plus: "Everything was fine"

Minus: "Flight was delayed by 1h30min, so we arrived very late"

Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."

Plus: "Average"
Minus: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Plus: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Minus: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Plus: "The service"
Minus: "Nothing"

Plus: "The cheese and the bread"
Minus: "The unprofessional staff during boarding and food serving"

Plus: "Punctual, great food in Premium Economy, friendly crew."
Minus: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Minus: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

Plus: "Crew was welcoming"
Minus: "Space between the seats was too small."

Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"

Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"

Plus: "the food"
Minus: "no room for legs"

Minus: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Plus: "All of the crew were friendly and the flight was on time."
Minus: "No problems"

Plus: "the Airline"
Minus: "The Airport, Security, Boarder control."

Plus: "Always like Air France. They are in tune with keeping the traveler updated."
Minus: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Minus: "Clean. Courtesy of staff on plane."

Plus: "No delays, service with a smile"
Minus: "Nothing to report."

Plus: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plus: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Minus: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Plus: "Everything was great - service, food, boarding"
Minus: "More food choice would be great"

Minus: "Everything"

Plus: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Plus: "Great crew, clean and comfortable"
Minus: "Quality of food could be improved"

Minus: "My screen was not working"

Plus: "Plane was newer and the cabin crew were courteous."
Minus: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Minus: "Short term for the transfer"

Plus: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Minus: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Plus: "Nothing in particular."
Minus: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Plus: "Nothing, 45 minutes delay my bag never came on time barely made it to the flight"

Minus: "Food was almost cold.... I was in the back section of the planet...."

Plus: "The service was great"
Minus: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Plus: "Everything went fast and smoothly."
Minus: "Food/snacks - little bit more"

Minus: "Tight seat places. No food unless paid for."

Minus: "touch screen didn't work,"

Plus: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Minus: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Plus: "Flight is very fast, crew was amazing"
Minus: "The flight was late and there was no information, just few times delayed boarding time. And people (especialy young lady) behind boarding desk looked very unhappy that people were asking questions"

Plus: "Everything was excellent"
Minus: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"

Minus: "Less people on the plane"

Plus: "Complimentary upgrade to business class - wonderful!"
Minus: "Delightful service and food."

Plus: "Crew was amazing.Seats are comfortable.Clean aircraft.Friendly service."

Plus: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Minus: "N/A"

Plus: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Minus: "Leg space in the seat is very tight."

Minus: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Plus: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Plus: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Minus: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Plus: "On time, stable flight without surprises"
Minus: "Bus takes you to and from the plane."

Plus: "Everything"
Minus: "Boarding"

Plus: "On time"
Minus: "Baggage destroyed"

Plus: "Plane was half empty so I had plenty of space"
Minus: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"

Plus: "All Good"

Plus: "Crew is very professional. Good water and nice little snack."

Plus: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Plus: "Business class on the Dreamliner is a true dream."

Minus: "They lost my laguage."

Plus: "food was great, boarding was a horrible process."

Minus: "Flight was more than 3h late, it took time for the airline to accommodate with another flight to catch up with connection. They did after many customer complained, and adding to that, my checkin bag didn't make and they have no information on it's location. Still 24 hours later and no information a d i don't have clothes to change or stuff to shower. I had to buy few stuff and they said they won't payback anu other expenses, mean telling to just wait for my only lost bag."

Plus: "787 Dreamliner is comfortable and feels more spacious."
Minus: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Minus: "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"

Plus: "Flight crew was good and on-time."
Minus: "Check-in at Budapest was horrible! Two girls working there were unprofessional, unhelpful, stood there talking and joking while my family waited. I had to sit separate from my wife and small children with special needs!!!! Fire these people!!!"

Plus: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Minus: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Plus: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Minus: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Plus: "Very friendly crew member."
Minus: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Minus: "Long baggage unloading time"

Minus: "Missing Bagage, plane delayed....."

Plus: "The multilingual, very professional crew is one of the best we've traveled with. All of them are willing to help, accommodate, which was extremely important for us due to my husband's medical issues. Much obliged."

Plus: "Nice crew and comfortable seat"
Minus: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Plus: "The boarding process was efficient and the flight crew was very courteous."
Minus: "Not much room in Business Class."

Plus: "The crew was pleasant"
Minus: "there was a lack of communication from the very beginning about the flight delay and then the automatic rebooking of my connecting flights to Kraków. Lot didn’t send out delay messages and I wasn’t informed at the airport either when I checked in."

Plus: "Service, personal space. New aircraft."
Minus: "Wifi would be good"