Respektera kundens tid och pengar . Vi förlylade pangar för buss som vi hade bokat för att allt är försenad och ni bry sig inte att kunderna behöver kanske åka vidare nästan 150km med barn hem från flygplatsen.
Sämsta jävla service ever på planet. Spaniens svar på Adam Sandler var både otrevlig och sämst manliga flygvärdinna jag träffat. 1t ochv30 min för att få beställa nått att dricka. Sen att man sitter som packade sillar är väll det man får räkna med på Ryanair
Mat delas inte ut på Ryanair så det bör finnas ett alternativ för detta i frågeställningen. Värsta med ryanair är väl egentligen merkostnaderna som uppstår. Jag ska resa med 2 barn. gratis incheckningen öppnar någon timme innan flyget. Alternativen jag har är att betala för tidig incheck och val av platser eller köra på gratis incheck och få slumpmässigt valda platser. Chanserna att jag får sitta med mina små pojkar är ganska slim. Att resa ensam är inga problem men med sällskap bör man välja bort Ryanair
Köpte till fast track vilket var kanon
Reduce the waiting hours please, this is sooooo annoying
Två timmar försenat flyg, besättningen var arga
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
Minus: "Less time at the AirPort after landing"
Minus: "We were late to land by 25 mins which made me stressed to catch my bus that was pre-booked."
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Plus: "Nothing"
Minus: "Badly delayed with no explanation. Never flying RyanAir again."
Minus: "Flight was late by 1 hr"
Plus: "Flight route. No one else does Ostrava to London unfortunately"
Minus: "Uncomfortable seats"
Minus: "They delayed the flight from 8:55 to 10:15 but we didn’t board until about 11. They left us outside in the cold and extreme wind instead of having us just stay inside until the plane was ready. When I complained the employee said there was a woman onboard with a wheelchair and they didn’t have a way to get her off. When we finally got on takeoff was delayed another hour. They blamed all of this on air traffic control staffing in France, didn’t take any responsibility for the delay with the wheelchair. Ryanair is a disgrace."
Plus: "We did not crash"
Minus: "*the plane was late showing up. *staff in France locked the doors while we were waiting for the late plane, cutting off the only source of fresh air in the terminal *the slam down landing was unpleasant *the crew did not distribute immigration cards causing delay at the terminal as I had to fill it in there while the line grew longer *once we landed, there was no place for the plane to park so we waited *once we docked, there were no stairs available for the plane, so we waited *once in the terminal, they announced delays for the baggage, so we waited."
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Plus: "Adequate leg room"
Minus: "Rough landing"
Minus: "Two hours delayed"
Plus: "The price of the ticket"
Minus: "The check in process"
Plus: "Spacious seats with leg room"
Minus: "Too much talking over intercom"
Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."
Minus: "The gate for the flight was changed at the last minute and the flight departed 30 in late."
Plus: "Nothing"
Minus: "All"
Plus: "Friendly service."
Minus: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Minus: "The representatives were not friendly and having to pay an additional large fee for normal size carry on luggage is ridiculous."
Plus: "For a discount airline, the service was what we expected, no frills, just transportation from Lisbon to London."
Minus: "As a no frills airline, nothing is free, not even coffee and we paid 6 euros for two cups on board the plane. We paid extra to get better seating and we got one "free" check-in bag as part of the deal. They are very strict with the carry-on luggage and make sure that you adhere to their sizing policies and saw people arguing as they were forced to pay 50 euros for non-compliant bags. It is better to pay extra in advance to get better seating. Finally, if you are traveling to London, the airline flies to Stanted which is about an hour from London, but train service is good and you can connect to the tube and practically reach every corner of the city quickly and cheaply."
Minus: "Flyget var över 1 timme sent från Barcelona, informationen på flygplatsen var riktigt dålig. När vi sedan kom på flyget var utbudet i mat/snacksväg otroligt magert. Vi fick inte ens någon ordentlig ursäkt eller förklaring till förseningen."
Plus: "Besättning /flygvärdinnor var riktigt bra, trevliga och flexibla. Ryanair passar tiderna."
Minus: "Jag tycker att Ryanair borde bjuda på kaffe och liten bulle under tre timmars resa men mat skulle beställas ifall man vill ha. Stolarna är inte alls bekväma men man klarar sig på gränsen, att sitta tre timmar på de utan att ändra ställning /ergonomisk är inte bra för ryggen ."
Plus: "Cheap"
Minus: "Delay"
Minus: "I did call the Ryanair Airline to confirm my flight 2 weeks before I go to the tours . They told me everything was fine. But when we get to the airport today , they do charged us £180 /4 luggage, we were so mad . I NEVER think about come back to travel with Ryanair Airline and also tell to all my friends and family don't EVER trust Ryanair Airline...!!! Also we're seated separate events the next seat wasn't have nobody... So sad and so mad .... Hopefully the Ryanair Director know about this happening????"
Minus: "The departure lounge was horrible"
Plus: "The plane was on time"
Minus: "Very convenient flight itinerary on these two flight segments. All airlines should provide at minimum a small bottle of water at no charge as travelers are not allowed to bring fluids through airport security"
Plus: "Crew was nice"
Minus: "Super delayed, made me Miss my train connection"
Plus: "Flights were ok. No real complaint."
Minus: "Stanstead is awful. Not enough Ryanair staff on bag drop. Rude staff at disorganized we bring check. Biggest shopping mall compulsory march i have seen anywhere. Terrible. Walkways to gates are too narrow. Felt like a cattle market."
Plus: "I arrived safely without a scratch. The entire crew were very nice. Things were clean. There were no screens for the addicted. I got some sleep before the announcements and sales kicked in on the short flight."
Minus: "Gate was changed after initial assignment. I wouldn't have known if I hadn't sat almost in front of the counter and overheard a customer there saying my flight. I asked someone even closer to the counter if that's the gate, and was told no. There aren't even display boards at the counter so you really have to check. The right gate ended up on the opposite end of the airport, so I wasted a trip and a half, in a way. The previous flight was late, so we boarded half an hour late. We were warned to wait another half an hour on the tarmac but luckily got out in less than half that time. There was no liquid soap in the toilet. I unscrewed the bottle (they really save money and the environment there), put in hot water, and was able to get the soap I needed."
Plus: "The APP works well"
Minus: "Luggage hassles - even when you prepaid."
Plus: "Getting off the plane after we landed."
Minus: "Everything."
Minus: "Ogillar starkt hur bolaget metodiskt sprider ut familjen under alla flygresor i förhoppning att kunna mjölka mer pengar för platsbokning"
Minus: "The long line at customs"
Minus: "The plane was dirty"
Minus: "Boarding was slow"