Flyg till Florida

Plus: It was on time and everything went well

Minus: They could have offered more water

Plus: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality

Minus: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Plus: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me

Minus: It is always better to buy tickets through the airline.

Plus: The flat bed

Minus: The Captain made loud announcements waking you up

Plus: Not much. Poor service, bad crew

Minus: Better service

Plus: The extra legroom in the Classic Package Seats.

Minus: The snacks where a little on the dull tasteless side.

Plus: The entertainment was ok.

Minus: Everything else was terrible. From check-in to boarding to flight.

Plus: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.

Minus: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.

Plus: Food

Minus: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Plus: Quick flight

Minus: Bad delay, long security line there

Plus: The on-board entertainment

Minus: More food, more water

Plus: Amazing crew

Minus: Food was ok. Seat was crowded. Everything else was excellent.

Plus: It was on time and everything went well

Minus: They could have offered more water

Plus: The crew was super nice. Everything went smoothly.

Minus: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!

Plus: Food

Minus: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Minus: TAP doesn't understand the first thing about customer service.

Plus: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Minus: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Plus: The food was great and the screw were nice and young .

Minus: The boarding process and charging 95 dollars for an extra bag is crazy.

Plus: New plane, great seating.

Minus: Food should be tastier and boarding should be more efficient and on time.

Plus: I liked the food

Plus: Nice crew, good food.

Minus: Both bathroom were not working in business class area.

Minus: Klm is the best, even on a 40min they served small breakfast.

Minus: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Minus: It's KLM. What else do you need to know.

Minus: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Plus: Very polite and helpful crew. Nice selection of movies in-flight

Minus: Airline food could always be better. It wasn’t bad though.

Plus: Was put in German Airport jail

Minus: See above. United sold me a ticket they knew would get me sent back after being detained

Plus: New plane, great seating.

Minus: Food should be tastier and boarding should be more efficient and on time.

Plus: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Minus: Greater weight allowance for carry-on luggage.

Plus: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless

Minus: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that

Plus: It was on time and everything went well

Minus: They could have offered more water

Plus: Fast boarding

Minus: Slow in refuelling, got us delayed for 40-

Plus: Great atmosphere, crew was excellent!

Minus: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Minus: When its rain we shouldn’t walk to the air plain

Minus: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plus: Great customer service!

Minus: NA

Plus: Average friendliness of crew, paying for extra leg room seat is a must

Minus: Food with a taste, rather than dull

Minus: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.

Plus: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Minus: A different airline

Plus: I liked the food

Plus: TAP is great to fly, friendly, safe and solid, nice crew

Plus: New plane, great seating.

Minus: Food should be tastier and boarding should be more efficient and on time.

Minus: The crew not sympathique

Minus: Seats are very uncomfortable in all planes

Plus: The food was great and the screw were nice and young .

Minus: The boarding process and charging 95 dollars for an extra bag is crazy.

Plus: The seats are comfortable.nice leg room.

Minus: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.

Plus: Much more comfortable than I expected. Attentive flight attendants.

Minus: After flying cheapi airlines, norhing. It was a great experience.

Plus: Crew is very attentive and working hard during trying times.

Minus: My chairs screen in particular was very difficult to use because the touch screen was not working 90% of the time.

Plus: Crew wonderful.N

Minus: None for now.

Plus: My flight was canceled a week before take-off, due to COVID19

Plus: The crew was fabulous. Very helpful and upbeat!

Minus: The food wasn’t very good.

Minus: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Plus: the crew were so nice

Minus: not enough room between seats

Minus: Nothing

Plus: Great flight

Plus: Overall a nice and good flight

Minus: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Plus: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Minus: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Plus: Loved the smooth ride.

Minus: Bathroom was pretty nasty

Plus: Crew were excellent

Minus: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Plus: Very nice airplane and pleasant crew

Plus: Confort and kindness

Minus: It was too cold

Minus: When its rain we shouldn’t walk to the air plain

Plus: The crews were pretty great!

Minus: The regulating of the temperature.

Plus: Amazing crew

Plus: Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well.

Minus: Everything was great!

Minus: For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money.

Plus: Everyone was perfect..!!

Minus: Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary

Plus: Everything perfect and arrive to destination on perfect time.

Minus: All positive.

Plus: Flight was on time.

Minus: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Minus: Very nice crew and great food

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Plus: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.

Minus: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.

Plus: Horrible service

Minus: Nasty people

Plus: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.

Minus: Greater weight allowance for carry-on luggage.

Plus: The entertainment was ok.

Minus: Everything else was terrible. From check-in to boarding to flight.

Plus: Yes

Minus: Them good

Plus: Pilots were good, they provided a smooth ride.

Minus: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

Plus: Everything was comfortable and the crew were lovely.

Plus: The food is delicious, for a short 3 hour flight, unlike other airlines which they only give u snacks like cheeze it or crackers

Minus: It would be better if there’s a mini screen for movie as well

Minus: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plus: The plane size & comfort was excellent. The staff were very friendly

Minus: N/A

Plus: Fast boarding

Minus: Slow in refuelling, got us delayed for 40-

Plus: Pleasant crew. Appropriate and efficiently served snack.

Minus: Boarding and disembarkation were slow.

Plus: new plane good flight

Minus: seat space

Plus: Seat was average

Plus: There was an amazing variety of tv shows and movies. That is essential for long flights like ours was.

Minus: For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy.

Plus: Helpful and attentive crew

Minus: If the airline cancels any flight, they should have stated so BEFORE boarding the plane.

Plus: The crew was OK. The seats were normaly OK.

Minus: Maybe better food

Minus: AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE.

Plus: safe and pleasant Thank you

Plus: Glenlivet whisky for free

Plus: everything was fine. uneventful

Minus: food

Plus: The crew was fabulous. Very helpful and upbeat!

Minus: The food wasn’t very good.

Plus: Crew amazing yes. Seat comfortable.

Minus: None for now!

Plus: Flight was fine....

Minus: ....but departure wa delayed over an hour

Plus: Swedish lady good, Spanish lady not as much.

Minus: Spanish lady.

Minus: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS

Plus: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Minus: I can’t think of anything to improve on.

Plus: Young crew, with positive attitude and very kind and helpful.

Minus: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Plus: The audacity of your gross negligence in a time of global pandemic.

Minus: Any semblance of social responsibility or ethical behavior.

Plus: Nice crew great sitting

Minus: Boarding has always been slow with this trip.... disorganized

Plus: To reach the goal.

Minus: Food. Time.

Plus: Amazing crew, fast boarding.

Minus: Uninspired food. I was served the same meals 30 years ago.

Plus: No complaints.

Plus: Very enjoyable great staff,

Minus: Lower prices

Plus: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.

Minus: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.

Plus: Plane is clean and comfortable. Boarding was great.

Minus: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Plus: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Plus: Crew was good, especially from Beijing to Copenhagen

Minus: Newer movies

Minus: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Plus: I liked the service and the food

Minus: The lack of movie choices

Plus: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew