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The room was clean, good view (we could see the Golden Gate Bridge from our 6th floor room). The staff was very friendly. Parking garage spaces were tight but adequate and a good value at $26 per overnight parking. If you are a light sleeper, this place probably won't work for you. It was very noisy, outside and inside. We could hear traffic, sirens, and even people talking outside on the street at all hours. Two homeless people on the sidewalk had a loud argument at 5 a.m. regarding a space they wanted to claim for the day to solicit donations and we could hear them quite well. In the room next to us we could overhear their conversations even though they weren't talking loudly. The walls must be rather thin!
Comfortable stay. Lovely staff. Enjoyable full, free breakfast. No black out curtains in the room.
It is a very clean and bright hotel, nicely decorated for Christmas. Sound proof walls. Cozy room. Good free breakfast. One of the cheapest decent 3 star hotels in SF. Free WiFi. The parking garage experience was AWFUL. very narrow and low ceilings, with many poles in the way that made it very hard to maneuver. I drove a friend's Ford Explorer which ended up getting multiple dents and scratches from hitting the poles to avoid hitting other cars. If you have a van or truck, DO NOT sTAY HERE. The extra money I saved by staying here ended up costing $500+ in damage repairs. Also, the night staff at the hotel was rude and unhelpful.
Comfort Inn By the Bay was close enough to the things that we were looking for that we were able to walk from place to place for much of our trip. The staff was very friendly and the hotel felt safe and cozy. Even after we checked out, there was a place for us to safely leave our luggage until we actually left the city.
Location close to most everything
It was what we expected, car park is extra which was not clear from the booking info?
Location is very good, close to Fisherman's Wharf and easy access to Cable Car and Streetcar. Neighboring street, Polk Street, has a wide variety of nice restaurants. Good value for the money in central San Francisco. Sound insulation relatively light.
Great staff, very friendly and helpful. You can walk from the hotel to important touristic places.
The staff were really helpful. They let us checkin early and didn't charge us. They were good value for money. However the room was basic and did the job. You would have to eat out as the are no kitchen facilities.
value if you just want to put your head down at night, room could be updated , looks kinda old fashioned, but it was suitable for what i needed it for. room could be updated , looks kinda old fashioned, but it was suitable for what i needed it for. walls a little thin, could hear showers from the next room right by the headboards, lots of noise coming from the room above us,
The service No complaints
Great location with parking. Friendly staff. Clean.
The staff was frinedly and helpful There were no in room movies and now swimming pool. The continental breakfast could have been expanded with fruit.
The Travel Lodge was a clean and convenient facility. The staff was wonderful!! None
front desk was very helpful when we couldn't figure out where to park in the garage extra charge for parking. At the rate of the room parking should have been included
it`s proximity to the fishermans wharf area and easy access to Van Ness/101 freeway. rooms facing Lombard st. are prone to street noise during peak traffic hours.
The location. It was near everything we wanted to do Didn't have the amenities we asked for (I.e. fridge/microwave)
It was good value for the money and the location and facilities were excellent.
Nice Location for walking to attractions, handy with the parking (although a little tight but we liked the challenge!). Breakfast was terrible - cakes and muffins do not a breakfast make! Hotel needs an update and seemed a little on the expensive side for what it was.
Good value and good, safe location, close to bus lines.
The clean room, and the staff. We have stayed ther many,many times!
I thought the location and closeness to fishermans wharf and easyness to the other transport was great i thought that the price was a bit excessive for what we got but the location made up for some of that. We had a lot of trouble with the Wi-Fi.
Location: the motel is within 20 min walk to Fisherman's Wharf. Parking: Limited, but available on premises. Beds: comfortable -Cleanliness: booger on the lamp on the night stand; partially torn shower curtain; hair on the bath tub drain; mold on the lower end of the bath tub's handicap handle. -Noise: very noisy heater/cooler. -Furniture: dated worn-out pieces from my grandmother's attic. -Detail: discolored bath tub ceiling (2 brush strokes of paint could have gotten it back to perfect condition); rust/mold on the shower's rod (could be removed in 5 minutes with bleach); electric outlet's plate on the side of the bed loose and outlet not working; TV's wires all loose and coming out of a hole in the wall; one of the first night's towels was worn out with side threads hanging out. -Parking: this is a family motel and guests return early. So when I returned back late, there was no parking. Since Sat and Sun parking is allowed in front of the motel, I parked outside. -Breakfast: served in the lobby with only 8 to 10 seats available. If all taken, they ask you to take a tray back to your room. -Staff #1: I left the room in the morning and placed the "please clean" sign on the door. When I returned in the afternoon, a manager (??) knocked on the door and gave me an authoritative lesson saying that I should not have left the sign outside, since I did not need anything (was always under the impression that the maid, once done with the room, places the sign back on the door handle's inside the room. -Staff #2: When checked out, my friend accidentally left a phone charger plugged in an outlet. I called the same day and asked for them to find it and mail it back. Their first response was to tell me that there were going to charge my credit card! I asked them if charging my credit card 45 cents was worth it and could not cover it in the name of good customer service, since I stayed in the motel for 3 nights (and overpaid). They said NO, and promised to call me back once the charger was found. Still waiting for the call! -I travel nationally and internationally and have never encountered such horrible customer service. No American or American-raised owner or manager would ever run this kind of business with such bad customer service. -Sorry, but I would not stay there again. Tons of other places would love to have my business and they will.
Parking was convenient & location was also convenient to restaurants and sites.
The handy location and friendly and helpful employees
Comfort of the rooms- clean and comfortable bed, nice bathroom, nice view from the hotel's terrace, and nice people. Cafe and continental breakfast.
location They did not have my reservation. If it would have been full, there would be problems for someone
It was very important to me the parking car, and the location where the hotel is. It is near of almost all places I want to visit. I don't like the carpet.
Gratis parkering, wifi, 24h öppen reception Dålig frukost: skitkaffe och bulle
Hade bokat 4 dagar men flyttade ut efter en natt till betydligt battre hotel med samma pris. Lombard Motor Inn.
Prisvärt Sk "frukost" utgörs av termoskaffe och muffins, helt ok men kan inte kallas frukost. Det trådlösa internetet var nere hela veckan.
Toppenläge ,rummen var bra utrustade. Blev vänligt bemötta av personalen och städningen var ok Vi hade rum mot avenyn så det var mycket ljud -stora fönster, stora glipor i ytterdörren så både ljud och värmeisoleringen var dålig.
Hotellet naera till sevaerdheter,personalen var vaenlig och tillmoetesgaende,sa vi kommer gaerna tillbaka dit. Vid toalettbesoek var det irriterande med en danande flaekt.
lite nedslitet. ganska tyst trots trafiken.bra läge.
Närheten till det som 'måste' ses ..Frukosten :(
Dålig frukost bananmuffins och ägg. Lite bröd,smör och marmelad är för mig kontinental frukost. Blaskigt kaffe.
Det låg nära Fishermans Wharf Frukosten kunde vara bättre
Good location to visit SF Downtown Noisy, beds very bad, breakfast to be forgoten!
The staff was super friendly. The hotel was very clean. The room was a little small but perfect for us. 2 adults, 2kids. We just needed a place to sleep as we were out and about all evening and left early in the morning. I highly reccomend this hotel. About a 15 minute walk to the warf. Nothing. :-)
clean sheets and comfortable bed very noisy location at Lombard and Franklin, musty smelling rooms, look for better options for about the same price in that area
location parking overcrowed. handicapped spaces taken by non-handicapped. Elevator didn't work. Noisy guests on floor above. Double deluxe room wasn't either.
Cose to where we needed to be Room smelled of urin
Helpful staff Free parking microwave & fridge location a little updated a little bit noisy, but it's San Francisco so understandable
- Rest room is big, parking is ok Security
Simple clean room.
Location Way too noisy, dated hotel, rooms too small, not enough parking, elevator wouldn't work.
Hotel staff was nice, friendly and helpful. Unfortunately the rooms are noisy because they face the street. Decent hotel but needs updating. Good central location and within 10 minute walk to fisherman's wharf. I consider this a budget hotel. Avoid room 318: Very noisy and small.
The place is in a convenient spot, near to almost everything in SF downtown area. The staff was nice and helpful The bed and carpet were damp and had weird smell. Theres a guy sleeping on the stairs, which iscreepy. The price was a little expensive but we had no other choice due to last minute decision
Clean rooms. Great for just passing through Price. Could have been $50-$80 cheaper.
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
excellent location, parking available, clean room
decor of the rooms Parking area too small
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
A good budget motel for a short stay in SF... Small stinky room...
Good location. For travelers with the car- free parking. Free wi fi access
Plenty of parking, comfortable bed, good shower Refrigerator did not work
Felt like home when first checked in Felt not important at checking out
Good location and price. Complimentaly breakfast was less than expected.
Very pleasant stay, but simple rooms. Owner is very accomodating Be prepared to ask for another room if you prefer non-smoking! The hotel is 'non-smoking' but some of the rooms have a heavy presence of smoke, so be prepared to ask.
Many TV channel availables for free. Nihil
Nice, clean room. A bit noisy, but better than I expected. Noise.
This realy is a great hotel in a great neighbourhood! It was realy cheap for this location, and there was free parking and free wifi. For breakfast you just walk for 5 minutes down the street, and there are several reataurants.
Relatively quiet and efficient. Since my stay was for an overnight business meeting I was looking for something quiet, clean, and easy. The Lombard Inn fit the bill! Nothing jumped off the page other than they need to spruce up the blankets a bit.
Good hotel Traffic noise. Can't help that though. Busy street.
centrally located, helpful staff, quiet, updated rooms, free parking
None Poor customer service and lied. I requested a refund, was told by the hotel staff it would be processed, then was charged the full amount. When I called and inquired about the refund, I was later told that "there was nothing he could do" to process the refund his coworker had promised me.