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Clean, renovated, stylish, friendly, with a perfect location. Not a the over priced dirty old hotel usually available for the price in the warf. I did not pick the hotel or we wouldn't have stayed in this area. I was WRONG. They've saved an old hotel from being an awful tourist trap. I was anticipating mushrooms growing on the carpets and paint from the 70's. But it was as clean as a Hampton in or Holiday in express I would usually use during the week for work. Location is at the end of the war so getting in and out of there was easy. It's also at the end of Columbus state getting into little Italy and over to China town were also simple. Again, I did not expect this clean of a room for that close to $200 in this area. Would stay here again if asked to. Charged for waters. Hotel elevator room card reader. In room AC could have worked better, but it was well enough that we didn't bother to complain. Not enough outlets. Though there are charging stations in the room, only 1 next to the bed and the other shut off when the TV was off. Stairwell doors all need new door closers. Bed looked lumpy but slept fine.
Location Booked and paid extra for king bed, when we checked in there were none available, so still had to pay extra for 2 queens.
The location and staff were wonderful. The gym was very nice. The hotel was clean. . For my purposes, it was perfect. The bathroom could use updating, but it was okay. I would NOT classify this as a romantic hotel. The Edison lamps were unique but not very effective as lighting.
The room cleanliness and decor. Customer service-I had requested a 1 bed and they initially gave me a double. So we had to go change rooms. Then at 6am there's was a fire drill so everyone had to evacuate but the issue is that the staff never offered an apology.
Feels like an adventure since it appears to be on a us ship!
I liked that we were in walking distance of the wharf and North Shore. A few blocks from the congestion of fisherman's wharf gave us some peace and quiet. We were able to sleep with the window's open without the noise from the streets or groups of people invading our space.
I loves the fresh but edgy rooms. Do the valet parking.
Super clean New and very spacious rooms Air scent in lobby TOO strong which appears to be overdone these days in many hotel lobbies
Got to the check in desk and found out there was a hidden fee of $30 for internet and other incidentals. Bait and Switch
Excelent bed, shower, big room, quiet. Staff from front desk confusing and not gentle. Didn'tgive important information. Lounge vip not worthy.
The staff was awesome! So attentive and willing to help make our stay better. The concierge called to make sure all of our tour and restaurant plans were taken care of properly. Great job!
The service, location and amenities were incredible. Very comfy beds! Everything was perfect, except the shower would clogg a bit. Would definetly recommend
I liked the decor in the rooms. The size of the apartments was fantastic. The location and views of the bay was fabulous. The hotel staff were also fantastic & went out of their way to make our stay as pleasant as possible.
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Our stay at the Fairmont Heritage was extremely relaxing. The kitchen, laundry in the unit, and the overall decor were perfect for our needs. The hotel staff were friendly and always willing to help make our experience pleasant.
Everything! Great hotel,very relaxing and in a perfect position to access all aspects of San Francisco.
The hotel is stunning and exceeded all of our expectations. Lovely attentive staff, brand new, state of the art technology, beautiful furnishings. Highly recommended.
Ligger bra till för alla aktiviteter i SF. Parkeringsavgift fruktansvärt dyrt och ingen info. Det gamla vanliga kolla innan. Det finns en "public park" next to hotel me dhet andra priser och med samma säkerhet.
Närheten till Pir 39 och hamn för utflykter. Vi saknade en "Shuttle" när vi lämnade hotellet för att ta buss från Pir 39 till Emmervill på morgonen.
Very nice hotel, the remodeled areas are beautiful. Beds were very comfortable, the location is stellar and the staff are graet. I was told that the remodel had changed the layout and contents of the rooms. As a result, I reserved a room with room for four people and arrived to a room that would sleep two. The issue was resolved with rollaway beds (the room was quite large), but that could cause problems for other people.
Concierge services was excellent
The staff , especially Katie at the front desk went above and beyond to make our anniversary stay wonderful. Nothing
Location, Comfort Parking way too expensive.
The hotel staff was very helpful! Everyday Edward had suggestions for us. The room was very clean and was in a great location. Only a block from the dock, food, shopping, and tour buses. Street was a little noisy. But obviously, not the hotels fault.
The price point and location were great. The staff was always kind and greated us. It was nice and clean. So was the general location of the hotel. Some other "high end" hotels in the financial district for instance suffer from ridiculous pricing ,and you get to watch homeless at close range. The beds were terrible ,imagine the Grand Canyon combined with the Marianas trench. Rooms very spartan and bland.
Within walking distance to everything you want to see! Perfect for families! Love the breakfast room. Very clean!
The staff was great. Helped with tickets to attractions and local restaurant suggestions. Comfortable beds were a plus. No free breakfast, but reasonably priced breakfast was available
I loved the comfortable bed, the cleanliness, and the friendliness of the staff. We had stayed at another location the night before which was so terrible, that I was online looking for a hotel and fortunately found the Marriott. They were able to accommodate us and turned our potentially awful weekend into a great success. I wish we would have found Marriott earlier. Could hear some people late at night but they settled down quickly enough.
Great location, pricy for the little you get. Not the cleanest Marriott I've stayed in
Hade bokat 4 dagar men flyttade ut efter en natt till betydligt battre hotel med samma pris. Lombard Motor Inn.
Toppenläge ,rummen var bra utrustade. Blev vänligt bemötta av personalen och städningen var ok Vi hade rum mot avenyn så det var mycket ljud -stora fönster, stora glipor i ytterdörren så både ljud och värmeisoleringen var dålig.
Prisvärt Sk "frukost" utgörs av termoskaffe och muffins, helt ok men kan inte kallas frukost. Det trådlösa internetet var nere hela veckan.
Gratis parkering, wifi, 24h öppen reception Dålig frukost: skitkaffe och bulle
Hotellet naera till sevaerdheter,personalen var vaenlig och tillmoetesgaende,sa vi kommer gaerna tillbaka dit. Vid toalettbesoek var det irriterande med en danande flaekt.
centralt till både fishermans warf och down town, kabelvagnarna att påstå att de har frukost (continental) det var inget man skall skylta med men det är sällan det är på dessa ställen muffins, kaffevatten m.m. men skall man ha någonstans att sova så funkar det bra
Läget med gångavstånd till många attraktioner i San Fransisco. Nej.