Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Great location, internet free with printer Rooms old fashion, a bit small, with old carpet
Poor internet connetion
relaxed and family like environment. Very well designed and pretty lobby. Too narrow corridor and small room.
Nice rooms - reminded my wife and I of our stay in Italy. Great location and staff.
Walking distance to many sights. Too much furniture in small room. Strange smell in room and hall.
Staff pleasant. Able to check in early. Hotel located in union square.Please write at least 15 words
Convenient location on Powell. Pretty much at the centre of everything. Staff were very responsive. "on-site" parking as advertised was maybe 2 blocks away !! and the 2 rooms I booked were to have city views - one definitely did not and the second one had very limited views
smallest room ever experienced for a first class hotel and not worth the cost.
Location Based on 1 experience, we did not enjoy our dinning experience. Food was not well prepared. However, our server was cheerful and above average in service.
The staff were very helpful and the location was perfect for getting around. Ask for a quiet room at the back as street noises can be annoying at the front, on Powell. I would definitely stay here again. Panhandlers are a problem around Uniion Square, but they were not aggressive, just sad.
The location was very good in the heart of the Union Square and everything was walkable from it. It was a little overpriced for what it offered.
Excellent location; free coffee and tea services in the morning; comfortable bed and towels.
Excellent, awarded restaurant. Great location. Did not like the location of the toilet door in the room - right next to the bed so you face it when you sleep.
Though expensive, everything was top notch.
We enjoyed the proximity to the cable car line, the trolley line and Union Square.
Very good service and location.
Extremely helpful staff.
comfortable, friendly environment with staff and other guests Missed Maverick the dog...but it wasn't the hotel's fault, he was sick!
Very good hotel nice staying I will go agian and I will recommend for my friends No thing worth
Nice rooms - well designed, comfortable beds, good bath products, friendly staff. I liked that they were dog friendly, LGBT friendly, and had a daily run scheduled for guests. No in-room coffee and small gym where the TVs didn't all work.
Hotel was clean We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
Great location great front desk people beautiful view Drink left in room from previous occupant
They were accommodating and nice
Location is excellent. Big hotel where you get lost. Looks and feel old, needs a major renovation.
Great staff, beautiful hotel, good location
They tried to steal my luggage when I first came in, took them over 4 hours to bring my stuff up. I said enough of this bs and went to go down myself and get all my stuff to find it hiding in a room away from everyone else while the guy at the front was telling me "it'll be there shortly were a little backed up". Then to top it all off I find $35 of charges from the hotel of stuff I never used. I've never been so disrespected by a hotel in my life. Shady workers I highly recommend you don't stay here.
The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout. No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
We enjoyed the Marriott Marquis hotel very much , but the valet only parking is a bit spends. Thank goodness there is another parking garage one block over. Y
Friendly accommodating staff. Great location, beautiful facility. The observatory level was cool, but packed, so much so we didn't stay to enjoy the view. I would recommend to a friend. Disappointed that I reserved a room with a larger bed and due to room availability we were moved to a double, which my wife and I were unable to share. We're by no means large people. It would have been nice to be able to park or rental without being charged extra, but that seems to be a norm in the city.
Everything else was great Price for parking
Really nice lobby, rooms where clean The wifi wasn't free, they charged you to use a computer for $.40 per minute. I really needed a workstation. No hot tube or pool for $400 per night. Will not go back.
Very clean my friendly atmosphere. Nothing
The hotel has lots of character, the lobby looks like the lobby of an old movie theater. The room also was furnished in period style, with a nice view. Very conveniently located near Market Street.
Rooms were small but clean. Hotel was well kept for its age. Location is in a difficult side of town. Hidden costs such as a $22.00 tax. We made them take it off. $59.00 for parking we were not told about the cost. Then our account was charged other amounts we had no idea what they were.
Location - excellent, v close to Union Sq/restaurants etc; staff - friendly/helpful Room - small, low on facilities eg no kettle for tea making; noisy pipes; hotel 'resort charge' of 20+ per day for wifi and coffee station in lobby is bit cheeky for tech capital of the world with over 100+ starbucks in city
This used to be a Kimpton Hotel and still has the cool factor that Kimpton brings to all its properties. Sadly, maintenance has waned since the hotel was sold to an investment company.
Staff were friendly. Lobby was nice. Close to union square. I quite liked te location. Room wasn't that clean, dust balls and items under the beds. Beds very soft as mattresses were old. Bathrooms looked very tired and were cramped. Wallpaper scuffed up badly. Needed remodel. Also there are a lot of homeless in this area, I got woken up every morning in the early hours with neurotic screaming and shouting from people sleeping outside.
I typically stay at a large chain hotel but couldn't get one on a short notice - the price was right and I really enjoyed taking a break from the same large business hotels. The lobby takes you to another place in time and everyone was very friendly. The room was clean and quaint. My colleague was staying at the much larger Hilton right across the street and loved the Serrano when he stopped by. It was a nice break from the usual and well worth it!
Friendly & helpful staff. Location, and Jaspers as an option for meals & drinks. A little worn, coffeemaker inroom,
Lovely spacious rooms and bathrooms, detailed and comfortable, great, and I mean great coffee in the lobby for mornings. The kind of hotel where you seat in the lobby and watch activity and relax. Just wonderful experience. Close to union square and Powell and market shopping and activity. It was perfect really!
I really liked the architecture and our bellhop/concierge (they play double duty) was really nice. The rooms are small, which I expected from an old building. The mattresses are awful (truly, truly awful), which I din't expect and the price is high for low amenities and low quality. Also, the valet parking is $60/day. When we checked out, they asked how our stay was and I told them the mattresses were really uncomfortable and they just sort of ignored that. They probably hear it all the time. I won't stay there again.
Quiet with access to the theater district, Union Square and fine dining Bathroom a little small
Bed and quietness Location not the best, but it is San Francisco...
Great ambiance, very noce room & amenities, great restaurant & bar, helpful staff. All good, only exceptions- pricey parking, scary corner of town. Pricey parking, scary corner of town.
Rummen är stora, jag fick ett rum med två Queen-size sängar för en person. Badrummet var litet och slitet. Det kändes på det hela taget som hotell med mycket lägre standard relaterat till andra hotell i närheten som jag också bott på med samma antal stjärnor. Dessutom var hotellet väldigt lyhört, och min kollega som bodde i ett rum tvärs över korridoren hörde vad grannarna i rummet intill pratade om - inte en höjdare. Jag fick dessutom betala extra för Internet vilket ingick i priset på det andra hotellet.
Likes that the hotel was within walking distance for the yellow line and Union Square. Also enjoyed that it had super friendly staff. Slightly noisy with cable cars driving right in front of street, hard beds and not sure if AC existed. Beds, noise of cable cars.
I liked the locations and the staff was great. Trolley cars stop right in front Macy's around the cornedr Union square around the other corner. Foley's right down the street we were a little chillled, needed more blankets
The location was excellent. Also offered a complimentary continental breakfast every morning. Great value. n/a
location, clean room lobby looked a little old.
Convenient area and affordable Very slow elevator. Uncomfortable bed, tiny shower. Sink is right next to bed.
It was basically in union square. The hotel was cleanly and the front desk staff where friendly. Breakfast was minimal but appreciated. It was excruciatingly small. I don't mind a smaller room but I tripped over the bed, chair, and cords many times! The cleaning staff knocked on our door at 9:00 am each morning! Come on, we wanted to sleep in on our vacation!
The cleanliness was outstanding and the staff was wonderful. The room was tinier than my house bathroom alone! And the beds were awful. For the price, the location was awesome, but I didn't sleep at all for 3 nights.
Low cost for the area. Conveniently location. Overall my room was reasonably quite despite the proximity to Union Square. Continental breakfast was pretty poor. Coffee was pretty watered down. I decided not to eat there during my 4-day stay.
Good location Although we booked a room with a queen-size bed, we were given a room with a double bed. The bed was too small and the room too stuffy/hot, so we asked to change rooms. They were booked and refused to switch rooms, so we ended up getting a last-minute hotel room nearby. They gave us the appropriate room the next day - the bed was better, but the window along Fulton St. couldn't close, so it was noisy. There is one elevator, and it is very slow.
We booked this small hotel for the night before the Nike Marathon so we could be close to the starting gate. It is right off from Union Square which for some might be a plus ... for us a nightmare of noise and a stuffy, airless, tiny room with NO AC. And beware - they put a "deposit" of several hundred dollars on your card which they don't release until 4-5 days later. We checked out without staying .. no refund and we still have to wait several days for the deposit to come off our card. We walked over to the Westin St Francis ... and got a queen size room for $30 more than we paid for this hotel. The Westin of course had AC and clean, wonderful accommodations. We felt really dumb for not booking it in the first place.
I booked three nights at hotel Stratford for a conference at the Hilton in Union Square. When I arrived, they informed me that there had been a bookkeeping mistake and they had overbooked for the second night. However, they had already reserved a nice room at the Adante hotel nearby and did not charge us for the second night. When I returned for the third night they upgraded me to a significantly nicer room which was much appreciated. Very friendly staff and an amazing location--I'll definitely be returning. The elevator is a bit slow, but it's not really a problem--it encouraged me to get some exercise by using the stairs a few times :) The breakfast isn't much, but it did the job and the coffee was hot and fresh.
Stratford hotel provides clean and comfortable rooms, and is located in download San Francisco. It is the best choice if you want to have a sightseeing or tour in San Francisco. Transportation and food are extremely convenient.
Centralt beläget med närhet till såväl tunnelbana, bussar, spårvagnar och cable-cars. Dessutom nära till shopping och union square. Lätt att ta sig till Fishermans warf. Utmärkt läge. Personalen var fruktansvärt otrevlig och sur (förutom städerskan). Ingen hälsade i receptionen, de tittade bort när man kom in i hotellet. Ville man ha hjälp låtsades de som om man inte fanns, fast de stod vid disken. Man var tvungen att trycka på klockan på disken för att de skulle titta på en.
Centralt placerat, ett rimligt pris. Bra med trådlöst internet som ingick.Restaurant och pub i anslutning till Hotellet.
Bra läge, nära transport från flygplatsen och de adresser jag skulle besöka. Även om det var en smula slitet var det rent och snyggt. Lungt. Badrummet, var litet, men det var helt och rent.
Läget, nära stan, kommunikationerna Osar av mat i korridorerna. Lite dåliga rutiner vg safedepositbox-användningen hos personalen
Expensive mini bar, breakfast etc
Great vibe in the hotel bar. Room service was slow, found a hair in my food, ordered a Coke three times and never got it, was provided with only a comforter and fitted sheet on my bed, food wasn't very good.
Great food, staff and service. Valet took a little long.
The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed. This hotel is really small the room was giving me an allegric reactions I could not breath, until we forced the window open. The shower curtain and shower smelled really bad. That was gross. I will not be staying here again.
Superb location right in the heart of San Francisco's Union Square area, excellent restaurants and shopping nearby. Beautifully decorated room that was quiet and serene. Standard room king was quite small. No room for more than a couple.
Old & tired Tired
The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control. The rooms are in dire need of updating. We stayed in a studio so the size was good, but things just seemed old. The walls needed touch up paint, the bathtub was peeling (about a 10'' section was missing plaster), the grout was stained, the hair dryer must be from 1985, the thermostat is old making it hard to control room temperature, the faucet was probably really awesome 20 years ago, but now it is difficult to get it in the "off" position, not good in a state experiencing a drought.
Room was nothing special the lobby and bar were cool The room was was average and bathroom was very old decore
Classy Good room service food Hidden cost for valet parking - $52 a night Hidden cost for a 50 cent aux cord - $100 deposit Hidden cost for more than 5 glasses ordered for guests House keeping failed to clean my room one day when I called them before leaving for the day specifically asking them to tidy up No Hot tub or pool
I loved the large room! The space was great. Loved the airy feel.
The bed was very comfortable. The room was dark with the curtains pulled closed. I stayed at the Clift this past weekend with my wife for a "staycation" away from the Oakland grind we call our normal lives. A few concerns with the Clift Hotel. When we arrived we were unsure about how the valet worked since there are no signs or "red jackets" (they wear black). We had to circle the block and call to find out what the deal was. It's also expensive, $52+ tax per night. Once we were in the Hotel we were told that our room wasn't ready, which was completely fine since we arrived 3 hours prior to check in time. We happily checked our bag and went for a stroll around union square. The problem is that the woman at the counter said we should expect a phone call with in the hour when our room was ready. We waited the hour and then another hour. No call. We then returned to the Hotel at 3pm and were told by the same women that it "should be ready within the hour."This would take us up to check in time...Finally at 4pm we complained and a manager upgraded us to a Jr. Suite and promptly gave us the keys. Sales Training: under promise and over deliver, not the other way around. Finally we arrive in our room and its pretty nice. It was on the 15th floor and the view was pretty urban SF high life. We were happy. The tub and painted surfaces were chipping and sup par. apparently this room costs $450+ per night, If I paid that I expect a little more attention to detail and quality. We dined at the Velvet Room, the Hotel's restaurant. We were offered a cold and breezy table next to the hallway leading to the bar but were happily seated in a lovely booth when we requested that. Dinner was delicious. The Redwood Room, their high shelf bar, is always crowded and all seating is reserved for $350+ bottle service. The common areas are nice, warm, and cozy. The room is three star. The overall experience is ok, we'll try another place next month and report back.
The room and hallways where dark, the bathrooms are in bad shape (old and rusty), the tv was small and didn't have on demand. It used to be THE PLACE TO STAY in SF... Not anymore...needs a remodel urgently.
The decor was cute, and the room cleanliness we immaculate. Hotel rooms in San Francisco are pretty small, and this is no exception. However, the reception area was luxurious and beautiful, perfect during their evening wine receptions. I could go on about the wonderful staff- really, all of them acted like they were my friends, excited to tell me all about the good shopping, eating, et nearby that I HAD to try ; ) They were right too!
Great hotel - feels very luxurious, good staff, and complementary wine hour! Highly recommended. Our second visit and we'll definitely stay there again when in SF. Rooms could be larger. Area - although only a couple of blocks from Union Square - gets more edgy late at night, but that's how San Francisco works.
Location and decor.
Doggy Birthday Party Oliver's 3rd birthday. Benefit for animals that assist. Great get together. My toilet clogged the 1st night. very uncomfortable sitiutation. I am not a large person. (get my drift). so it wasnt anything that should have caused a problem.
This hotel is well-located -- easy to walk to Union Square and Chinatown, walkable to the waterfront/Embarcadero, and a quick drive to the Mission, Golden Gate Park, etc. The staff could not be more pleasant and helpful. The lobby area is a nice place to lounge, and the rooms are comfortable. It would be really helpful to have coffee makers in the room or room service -- there is coffee in the lobby, but if you are traveling with kids or have an early morning, it is useful to have it in your room. I didn't care for the fact that the water bottles in the room had price tags. It would also be nice if the wine service rotated wines.
Use the jaccuzzi, would have used the restaurant but it was too pricey. The people there seemed a bit stuffy, including the staff. When I asked a question it was like I was putting them out.
The staff were very nice and helpful. The room was clean and the rooms style was not bad. The hotel is close to union square and great area to walk around. The decor pillows on our bed were dirty. My bathroom shower towel was only changed once during my four night stay. I found the restaurant prices high and the waiters were not so nice.
I've stayed at this property several times and it's convenient and a great property. My room had a moldy smell that got worse over the two nights I stayed -- I haven't had this experience at a Monaco before ....
Location. Rooms were clean. Rooms small, older building, odd furnishings, no views. San Francisco has many great hotels but this is not one of them.
The staff really was fantastic and pretty much bent over backwards to accomodate us in almost anyway possible. Plus I learned after the fact they are really pet friendly. Thats good to remember for the future. When I booked through booking.com the description said that the room I was booking would have a jacuzzi tub. I was going on a romantic get away and booked this room for this price becaue I thought it would have a jacuzzi tub. The room was beautiful, but no jacuzzi tub and the bathroom was a bit small at that.
It nicely located near Union Square. The staff were very helpful. The hotel was clean and well kept. Our room was very nice except no view but that was ok. The hotel has complementary bikes for guest to use (great way to get around the city). Very comfortable place to stay. Would stay there again.
Hotel Monaco used to be one of my fav hotels in SF. This new Marker is horrible. They closed the spa, breakfast is extra charge. Parking costs 58 dollars. Short on staff to take phone calls. Take your business somewhere else.
Mycket trevlig och hjälpsam personal samt städ. Mysiga, fina rum och bra mat. Centralt läge nära Union Square med en massa shopping och ganska nära Market st. med en massa kommunaltrafik. Vi är mycket nöjda med hotellet! Nej, mycket trevligt hotell!
Frukosten och sängarna var bra, liksom badrummet. För att vara ett Warwick-hotell hade det ganska liten lobby, utan bord etc.
Charmigt rum och bra lage . Frukosten var en besvikelse.
Utmärkt läge! Gratis internet.
Det var trevlig personal och rummen var fantastiska! Bra utgångs punkt för vad staden har att erbjuda. Helt rimliga priser för rummen och servicen. En helt fantastisk vecka helt enkelt! Vi är så nöjda! Något minus är att det är dåligt med matställen runt hotellet, mest dinners. Det är även väldigt mycket hemlösa i hela staden.
Schysst inredning och trevlig personal. Många uteliggare på Ellis street, särskilt om man går "bort från centrum" (västerut längs gatan).
Lokaliserat i centrum av SanFrancisco, nära till shopping, sevärdheter och uteliv. Trevlig och hjälpsam personal.