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Location is great. A lot of walkable fun. The staff was rude. The AC didn't work and I brought it to their attention. They promised to not charge for the parking to make up for it, and then they charged me anyway. Just a super disappointing and overall bad experience. For the price you would think you were getting something at least half way decent.
Staff was kinda helpful after finally comin out to see the situation. UGh. Party people. DOORS have big cracks don't seal right. SLAMMED doors every 2 seconds. Bunch of white people calling each other niggah while drinking til 1am . Fighting which finally led to cops coming and shutting them up. Girls showing up half naked and running in and out of rooms. Hearing people bang for 2-3mins all night long.never again. Plus 15.00 parking and not enough parking. Pay the extra money and stay at double tree in Sout San Francisco
Nothing. Rude clerk. Dirty room. Loud music played half the night. Bad experience.
Absolutely NOTHING. From The moment I arrived to check in until the time I departed the next day there was absolutely nothing at all that was even resembling a shred of accountability, courtesy, or customer service. This hotel has a problem with a rampant infestation of bedbugs. After only having been in the room for a a couple of hours total I was bitten in several different spots on my body. In the process I managed to actually catch one of the insects and promptly bagged it up in a small, clear, unused garbage bag. I immediately tied the bag shut and took the specimen down to the front office to register a complaint and seek some sort of explanation or at least an apology. Instead I was met with resistance. And, finally they claimed that there wasn't anything that they were going to do about the situation. Having had my luggage in the room and wanting to return home that day I was left with the chore of having to re-wash all of my clothes and treat my small rolling suitcase by having it put away in a cold storage for the next three days. This was costly and time consuming. Not to mention infuriating. That the staff at this hotel is fully aware of the problem and does NOTHING to abate the issue is not just concerning it should quite simply be illegal. I would not recommend this hotel to anyone, for any reason. Anyone looking to spend a night in San Francisco will be better served to look elsewhere.
It was really over priced for the an outdated room. The front desk clerk was really rude seem to be racist. It's really uncomfortable for a African American student. It's not a safe place. I stayed in room 230 House keeping did not change my sheets in the four days that I stayed. The microwave and the T.V. could not work at the same time. The t.v. had to be turned off in order to use the microwave. There was water damage in the bathroom. I was in a non smokers room but the room smelled like cigarettes.
Proximity to cable cars and trolley cars to go to Fishermans Wharf, was very good just steps away from hotel to catch the trolley cars. The front staff were very brisk with us, there were homeless people on the stairs outside of our hotel room, thankfully they were gone in the evening. Had to pay $17 for parking at the hotel, and sign a waiver that all valuables would not be kept in the car... I assume due to the clientele of the people in the area.
The location was good for exploring the mission district First night there was a crime scene in the parking lot. Police everywhere dusting for finger prints. Next the walls were paper thin so you can hear everything happening next door from fights to people getting it on. People also hung around til 5 am screaming and smoking outside the doors in the hall way. No quiet hours were enforced. And finally, we opened up our door to a prostitute who had the wrong door number. Would never stay again.
clean room, got everything you need, fast wifi there was a weird charge on my card, called them for three times, every time they said will get back to me but they never do. I have to come to the lobby waiting for 20 min finally to get a chance to talk to manager.
Better than anything else at the price.
I didn't feel safe First night people were knocking on my door all night Why? Most likely prostitutes or those high on meth First day coming back to my room a meth head was outside Hiden as I was opening my door I was surprised by him as he said hey most likely hooking for more meth money I highly don't recommend
I liked the location of this plus the fact that you had access to parking which is $15.00 per day. The cable for our TV didn't work, the TV wouldn't turn on at times, an employee had to come to my room to attempt to fix it and was in our room for a good 20 minutes, and the people in the hotels next door sound like they're right next to you. These walls must be very cheap, it's a very loud area so I don't recommend this area if you plan to get a good night sleep.
Fely more like i was staying in dormitories rather than a hotel. I wish i had that knowledge beforehand. Quaint felt like i waa stepping back in time accomodations wise. Location is great walking distance to dolores park and groceries and nightlife.
The location in the Castro district. Clean bathrooms Daily room cleaning Quiet Comfortable Nothing. Hope to stay here again.
Freezing cold. The windows were constantly opened even though it was 30 degrees some nights Amazing location- close to great restaurants and transportation.
Good location. Kind people. Wifi. No bedbugs. Reasonable price. Toilet and bathroom is shared. No elevators. Kinda old. A little bit noisy when you open the windows.
The windown inmy room was broken and didn't open/close well
There was nowhere in the hotel or room description that said there was shared toilets and showers.
Its in a decent enough neighborhood close to all sorts of stuff. If you're looking at this place because of its location, I suggest looking farther afield and using San Francisco's mass transit. If your time is worth enough that mass transit isn't an option, you're probably wealthy enough to look elsewhere. If you're looking at this place because of the price, you get what you pay for. Particularly when it comes to shared bathrooms, wifi slower than 4G, and, if you're there during a heat wave like me, a distinct lack of air conditioning. So, is this place worth your money? A better question might be, is anything in San Francisco?
It was a clean room in an old building in a party district. I felt safe and slept with the window open. The music downstairs was cool as we had been to hardly strictly bluegrass festival and were coming down off the good times and good music. It is right by a Bart station but we didn't use it. Having the bathroom and shower across the hall was not an issue. It is hard to find free parking but possible. Bring good energy and the parking gods might smile upon you.
Location. And it reminded me of a hostel. The bathrooms are shared on each floor. Could have been a lil cleaner.