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The breakfast was fantastic! The staff was very friendly and helpful. The house has got a great atmosphere with old antique furniture. And the location is great.
A beautiful and fascinating building very different from the blandness of most city hotels but rather out of the way.
Very artistic No airconditioning There is only one elevator. Can get busy.
Could be a nice place, but shower did not work at all.
Was pleasantly surprised by the room (everything is brand new) and by the end of 5-night stay it felt like home. Housekeeping does a great job. Rooms aren't the most spacious but it's perfect for a vacation where you'll only be in the room to sleep. Breakfast could have had more variety. same stuff every day but hey it's free and that's a big plus in San Francisco.
Bed was comfy Employees were very unhelpful
Better than anything else at the price.
Proximity to cable cars and trolley cars to go to Fishermans Wharf, was very good just steps away from hotel to catch the trolley cars. The front staff were very brisk with us, there were homeless people on the stairs outside of our hotel room, thankfully they were gone in the evening. Had to pay $17 for parking at the hotel, and sign a waiver that all valuables would not be kept in the car... I assume due to the clientele of the people in the area.
staff were incredibly helpful and surprisingly flexible. i had a few issues with my schedule that were completely my fault and they were more than accommodating. coffee was great, rooms were modest , prices were fare. i would certainly stay again. front side rooms get a lot of street noise, but that's hardly a fault for being in such a large city
Great location and that's about the only plus. I'm not sure the room my boyfriend and I stayed in had ever been cleaned. The sink was clogged with someone else's hair and I ended up using their towels to dust the room myself.