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Rummet var ganska slitet, men det var ett äldre hotell med sk. charm så var det ok. Personalen, samt manager var mkt trevliga och tillmötesgående. Jämför med andra hotell i Kalifornien så har detta hotell bra frukost. Kändes ibland som om man deltog i filmen "semestersabotören" av Tati. Äldre personer i grupper som satt och diskuterade i salongerna.... Att frukosten serverades så tidigt, mellan 7-9. Så en sen semesterfrukost är inte att tänka på om man vill äta på den serverade frukosten.
Everybody was very nice, and I could take the pubic tranportations easily. The elevator was not clean
check in was a breeze the cockroach on the pillow .
The price and the free parking. Terrible internet service that did not work most of the time. Stairway smelled like urine. Rooms were kinda gross looking.
Close to everything, price was perfect!
room was very big and clean, staff friendly. Its not a brand new hotel but everything was clean. good value. the area is not great, but safe during the day. if you travel by car you are safe anyway, wouldn't recommend walking at night there.
No hot water for showers both mornings. Very loud, hard to relax and sleep. People talking loud, parking garage is below the rooms and not covered so you can hear people taking, car doors slamming, cats coming and going etc. The empty the garbage dumpster between 5am and 6am through the garage and that is very fricking loud. Walls are very thin and toy can hear people talking in the next room. Not a place to get rest and relaxation. Parking lot is small and you will most likely have to park on the streets which are full of homeless drunks and druggies.
It has HBO I think this hotel should be removed from booking.com. It is in a scary area, and: we couldn't sleep because there where men hanging around in front of our rooms' door for all night, and both rooms next to us where full of men talking loud and screaming. We felt scared and left the hotel in the middle of the night to find another hotel.
Room was clean very well and staff very helpfull good value for money. no
Only dislike was the fluctuating water temperature while showering.
good location older worn out building
good location, almost in downtown, big clean room hotel has only limited number of park places so if you come late (as we did) you must park on street which isn't for free.
The room looked and smelled like they just used cheap carpet powder. It had bedbugs and the staff was very rude!!
Absolutely NOTHING. From The moment I arrived to check in until the time I departed the next day there was absolutely nothing at all that was even resembling a shred of accountability, courtesy, or customer service. This hotel has a problem with a rampant infestation of bedbugs. After only having been in the room for a a couple of hours total I was bitten in several different spots on my body. In the process I managed to actually catch one of the insects and promptly bagged it up in a small, clear, unused garbage bag. I immediately tied the bag shut and took the specimen down to the front office to register a complaint and seek some sort of explanation or at least an apology. Instead I was met with resistance. And, finally they claimed that there wasn't anything that they were going to do about the situation. Having had my luggage in the room and wanting to return home that day I was left with the chore of having to re-wash all of my clothes and treat my small rolling suitcase by having it put away in a cold storage for the next three days. This was costly and time consuming. Not to mention infuriating. That the staff at this hotel is fully aware of the problem and does NOTHING to abate the issue is not just concerning it should quite simply be illegal. I would not recommend this hotel to anyone, for any reason. Anyone looking to spend a night in San Francisco will be better served to look elsewhere.
I liked the location of this plus the fact that you had access to parking which is $15.00 per day. The cable for our TV didn't work, the TV wouldn't turn on at times, an employee had to come to my room to attempt to fix it and was in our room for a good 20 minutes, and the people in the hotels next door sound like they're right next to you. These walls must be very cheap, it's a very loud area so I don't recommend this area if you plan to get a good night sleep.
Better than anything else at the price.
It was really over priced for the an outdated room. The front desk clerk was really rude seem to be racist. It's really uncomfortable for a African American student. It's not a safe place. I stayed in room 230 House keeping did not change my sheets in the four days that I stayed. The microwave and the T.V. could not work at the same time. The t.v. had to be turned off in order to use the microwave. There was water damage in the bathroom. I was in a non smokers room but the room smelled like cigarettes.
Location is great. A lot of walkable fun. The staff was rude. The AC didn't work and I brought it to their attention. They promised to not charge for the parking to make up for it, and then they charged me anyway. Just a super disappointing and overall bad experience. For the price you would think you were getting something at least half way decent.
The location was good for exploring the mission district First night there was a crime scene in the parking lot. Police everywhere dusting for finger prints. Next the walls were paper thin so you can hear everything happening next door from fights to people getting it on. People also hung around til 5 am screaming and smoking outside the doors in the hall way. No quiet hours were enforced. And finally, we opened up our door to a prostitute who had the wrong door number. Would never stay again.
Nothing. Rude clerk. Dirty room. Loud music played half the night. Bad experience.
Staff was kinda helpful after finally comin out to see the situation. UGh. Party people. DOORS have big cracks don't seal right. SLAMMED doors every 2 seconds. Bunch of white people calling each other niggah while drinking til 1am . Fighting which finally led to cops coming and shutting them up. Girls showing up half naked and running in and out of rooms. Hearing people bang for 2-3mins all night long.never again. Plus 15.00 parking and not enough parking. Pay the extra money and stay at double tree in Sout San Francisco
I didn't feel safe First night people were knocking on my door all night Why? Most likely prostitutes or those high on meth First day coming back to my room a meth head was outside Hiden as I was opening my door I was surprised by him as he said hey most likely hooking for more meth money I highly don't recommend
clean room, got everything you need, fast wifi there was a weird charge on my card, called them for three times, every time they said will get back to me but they never do. I have to come to the lobby waiting for 20 min finally to get a chance to talk to manager.
Car mirror was stolen
Furniture, decoration and bath tub old style . very comfortable in general. The lobby,bar and restaurant beautiful ! Some more maintenance in room, one curtain not working properly, one light not working, fridge a bit noisy and one spider in one corner of the ceiling
Its a beautiful old inn. The rooms are huge with nice living rooms and big bay windows. Its the highest bed i've been in. The WIFI kind of sucked so it may not be great for biz travel if you need to be seriously online.
Very artistic No airconditioning There is only one elevator. Can get busy.
I really like the old-time feel of the building and it has been very well maintained. The office staff were kind and helpful.
How unique it is... Rooms small but well organized and works.
The decor was magnificent. Only problem was in the bathroom the shower was either too hot or too cold. The temperature is difficult to control. Also, they don't offer complimentary breakfast that you would get at a normal hotel. Plus the parking fee was $35/night which was definitely out of our budget. It was convient in location because it's only about 15 mins from fisherman's wharf and 10 mins from Chinatown. I would say my experience was alright with the hotel but I wouldn't stay at this hotel again.
The friendly staff and antiquated-design style. The bathtub was leaking water.
Rooms were clean and staff was helpfull. Reminded me of a quaint European hotel Staff was disorganized, restaurant was expensive, no air condition.
Loved it, can't wait to go back
the late check in at 3pm. it would b nice to see that info somewhere. i could have missed it though. Earlier check in would b nice. Otherwise nice place.
Good appearance and style Small room for the money and no AC.
I appreciated the proximity of the facility to the building in which I attended a conference. I was able to walk there if necessary, or be transported with ease by colleagues. The rooms were clean and well-arranged. I was prepared for typical downtown noise and heard very little of that. I felt safe on the property. My only criticism concerns the breakfast offered. I think for the price that perhaps a few selections could be added without "breaking the bank," e.g., a griddle or waffle maker or variety of fruit.
renovated bed rooms with nice decor & comfortable bed; clean close to Hayes Valley, a true SF neighborhood currently under construction, paint works going on resulting in smells & noise; NOT disclosed on web site prior to booking! close to projects; doors are open during cleaning/painting and homeless people wandering around the lot, resulting in safety concerns; no safe in room bathrooms need renovation, stained tub and toilet; 70s decor night staff rude, seemed to have little hospitality training/experience
The free parking and destinations within a few blocks. Not much in the immediate vicinity.
I like how the front desk guy told me, since I stay here so much I should know when they advertise free parking they mean some time or when available. But, I didn't know in fact it is the reason I stayed loyal to the motel. I feel more of an effort should have been made to keep my reservation, instead he shrugged me off and I un check in and stayed at the same if not better motel on Lombard for a lower price and parking for all there guests. I didn't like the mis advertising of free parking. You should state limited free parking.
location near local bus noisy, but is in the city. no maid service, had to ask for sheets and towels after more than a week.
- Helpful staff - Blocks from Hayes Valley/The Mission/CastroAlamo Square - Less than a block from bus lines, short walk to train - complimentary coffee in the lobby - budget friendly Cheap beds and linens Cold shower in shared bathrooms Thin walls Can get pretty stuffy No elevator Loud neighbors
Very good value for money. Rooms and (shared) bathroom were clean. Bus stops en restaurants are close. Although it didn't bother us, in the rooms at the street side of the hotel there is a lot of traffic noise . 3 floors and no elevator could be a problem for some people.
Good price, decent location Shared bathroom, dirty carpets, stains on floor/lampshade
This was my second time staying here and the experience was even better than the first. We got an outside facing room with an excellent view of the city (wish I could upload a pic). Clean rooms and facilities. Pretty simple, shared bathrooms and such, but you still get more than you pay for.
I really loved how modern/chic-ish it looked. The room sizing was decent, if it's just you and one other person. That was what I intended when I booked my room. The maids are really nice and considerate. The free coffee/hot drink maker downstairs made the best early morning coffee! The manager was really nice, asked if I needed directions. The towels provided were really nice, helped dry us off really fast. Location is wonderful, literally a few blocks from the Painted Ladies and Alamo Square! The neighborhood it's in is also very beautiful if you like Queen Victorian Homes. -The "shared bathroom" had rusty shampoo/conditioner hangers in the shower. -The sink in the bathroom was blocky and was just in the way. Really out of place. -There was a small stain on our bed sheets. -Room is stuffy. No A/C. -Walls are a little thin, especially if you have the windows open. -The window opens into this huge open center of the hotel, virtually everyone has their windows open as well, so the noise privacy was virtually non-existent. -You can see people in their rooms if your window is open. Particularly bad because of nudity. -The workers there are very strict and a little over-bearing. It was as if we couldn't have visitors just coming to our room. -Room is really small if you have more than two adults.
Friendly, helpful staff. Pleasant rooms - simple but very comfortable. Clean bathrooms and showers available. This is not a place with lots of frills, but it had everything I needed. I wish there were places like this all over.
Casa Loma is clean, safe, priced right & centrally located for us. Off the main tourist path but centrally located and still easily accessible for cabs, buses, tours, etc. We dealt with 3 staff members and all were extremely helpful and very pleasant to deal with. We will absolutely stay here again. Not a complaint just a fact: San Francisco streets are very noisy and traffic noise is very loud in a lot buildings throughout SF not just in our hotel. No complaints from about Casa Loma. We got more than we expected and this was quite pleasant!
Excellent location, walking distance to Upper Haight, Yoshi's, The Fillmore, Boom Boom Room. Clean, cozy and modern. Finding parking can be tricky.
Comfortable bed. Decent view of city lights. Lots of nearby restaurants, bars and cafes. Fantastic Peet's coffee machine in lobby! Friendly staff. Room was a little stuffy even with window open. Could use better ventilation. If you can't handle shared (single occupant) showers and toilets, you probably won't be happy - but they were clean, readily available and not a problem for me.
If you're a traveler on a budget and you're more concerned about the sights and sounds, this hotel is for you. Bring slippers if you don't like dank bathroom floors. Bring earplugs if you're a light sleeper. The ventilation isn't good. The walls are thin too, so you probably shouldn't have sex here. Just saying.
It was comfortable, had a window view looking out towards Fillmore street. Cable kinda sucked but who cares, explore San Fran. Everything was walking distances, should try stacks its like half a mile away from the hotel. Affordable, but remember its a Mom and Pop kinda hotel not the best but you get what you paid! Awesome coffee machine they had, its 10x it's size and less simple than a keruge. We lobed our stay at Casa Loma. The beds creeked, sink was in our room, whites sheets were rough. Towels are rough, toiletries are mounted on the wall in the room in a container, overall simple and self explanatory, me and the boyfriend did't really need to call any type of room service. Friendly people and we made a lot of noise in the day no one seemed to complain or had a fuss about the love making we were making haha, so yeah Casa Loma was cute not to much to complain about. BTW WiFi sucked.
The staff was very pleasant and helpful, both at the desk and in the breakfast room.
Great staff, great breakfast.
Fantastic personal service of the staff. Very friendly and helful. Went the xtra mile to make our stay enjoyable. Lovely breakfast provided and complementary afternoon tea. Close to shopping, restaurants no
It's a small, clean, charming hotel with a friendly staff. Breakfast is nice with fresh fruits, yogurt and choice cereals. They opened cafe earlier for us than the set time because of early departure, which we appreciated. We weren't advised of the check-out process. Since we had to depart early, no one was there to take the key. It gave us a bit insecure feeling of leaving it at the front door unattended.
very cool place,staff was very friendly,great breakfast,great value. parking is tight
The hotel is very charming, conveniently located, with great street parking. The walls are a little thin and the bathroom in our room was slightly strange (no stand-up shower, just a removable shower head over a square bathtub in the room).
Good breakfast which was worth the extra $10 per person. Close to restaurants and convenience store. The mattress was uncomfortable and the walls were extremely thin.
A beautiful and fascinating building very different from the blandness of most city hotels but rather out of the way.
The breakfast was fantastic! The staff was very friendly and helpful. The house has got a great atmosphere with old antique furniture. And the location is great.
It's like you're really staying in someone's mansion! The feel is not like you're in a hotel but in a fancy home. I liked how quiet it was, and tables to use downstairs. Also loved how big my room was with a desk I could use! Most hotels these days dont have workspace. Loved that there was a fridge in the room but the microwave was downstairs in a kitchen area so you ate down there - that way the room didn't smell. Couldn't figure out the thermostat
Our friends live on Grove Street, so the price and location were perfect. The hotel has history (a gold rush rooming house), and charm, and a nice included breakfast. Worked for us. Nice bay windows facing the street. There were some things to overlook, or know about: if you have big bags or mobility issues, take a room on ground floor, as there is a large Victorian staircase. Showers/bathrooms are tiny, the room is crowded, as well, but not terrible for a night or two.