Hotell i San Francisco nära Tenderloin

Great food, staff and service. Valet took a little long.

I loved the large room! The space was great. Loved the airy feel.

A bit cramped but functional

I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant. I did not like the elevator. Way too small. I also could smell a stinch throughout the hotel like old moth balls. Just being honest. Also, just my opinion, but I think the hotel should offer breakfast. While I do appreciate the espresso in the room (which was delicious), I'd rather have food; if I can't have both.

Was very confusing to get around to our room (was in another building) and there were a few scuff marks here and there on the walls and also the remote control had a chip/crack in the back.

We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.

The decor was cool and the game room was a great feature. The walls were EXTREMELY thin...we could hear people talking in the lobby below us, and could hear every word people spoke in the hallways. That's my only complaint.

No complaints

The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.

Very friendly staff, convenient location and nice area, clean, comfortable, great value for the room rates. None come to mind. Maybe tea and coffee faccilities in the room would be nice, but its not a major issue, it has a mini bar and the restaurant is just downstairs.

The staff was great. Everyone was very friendly and helpful. The elevator worked, the beds were comfortable, there was ample closet space, as well as a dresser and mini-fridge. There were coffee shops, pharmacies, and restaurants within a block or two of the hotel, which made it a great location. And the price, of course, was hard to beat. It's an old building, which comes with both charms and inconveniences. The old radiators, for example, pump out quite a bit of heat, which must be great on those cool, foggy days. If you stay over warmer days like I did, shutting them off and opening the window will bring the room back down to a comfortable level, albeit slowly. There are also no ventilation fans in the bathrooms, so they have louvered windows in the showers to keep the moisture levels down. This creates an interesting dichotomy of hot and cold in the same space. It took some getting used to. There were only two outlets in the room, which I've come to expect in older buildings. As a business traveler on a budget, you learn to travel with a power strip.

Room with shaft view

Great yellow accents. Great staff. Great breakfast food. Wish there were more food options and eating time.

room overall was very small, but looked very nice and clean. not much of a view in downtown San Francisco... we were staring right into someone else's hotel room in the adjacent building. solid room, great customer service. area underneath toilet lid seat was filthy

Service was great. They were very helpful.

Everything was very nice and the staff was very friendly. I also liked check out time was 12PM without having to ask for a late check out.

This boutique hotel has so much charm. It was perfectly located for our many day exploration of SF. I also found it to be located in a hip area, being around the corner from the, reservations only, craft cocktail lounge Bourbon & Branch, and the best Thai restaurant (according to expats) in the city, Million Thai. I shopped many (endlessly beige and corporate) luxury hotels in the area, but was won over by this luxury hotel with personality. The room was very clean and quiet. We found the duvet and bed to be very comfortable. The bathroom was very modern with a wonderfully relaxing shower. The reported remodeling was complete when I visited and I found that the photos were an accurate portrayal of the rooms. I would not hesitate to book this hotel again, and would enthusiastically endorse it to friends and family.

This hotel is very charming in an old fashioned manner. Dark wood furniture, parquet floors, tiled bathroom, and shuttered windows. I stayed on the third floor facing the street in a deluxe queen room. I found there to be plenty of room to move around. The queen bed was very comfortable. Everything was cleaned spotlessly every day. Its proximity to Union Square made it an excellent base of operations, and I felt safe walking too and from it. The hotel's restaurant, Millenium, is a truly excellent vegetarian/vegan restaurant with a great bar. The food is phenomenal and the staff knowledgable and friendly. Continental breakfast included. Tequila shot on check-in and wine and cheese from 5-6pm! Reasonable WiFi. I will definitely stay again. Since I had a room facing the street, I did get some street noise in the early morning. It didn't bother me but if you are a light sleeper ask for a room in the back of the hotel--there's not much of a view anyway. WiFi signal strength was a little low in the room--good enough for email/web, not enough for VOIP/videochat. The continental breakfast had a limited selection (although that didn't bother me).

I had a really great first time experience at this hotel. One of the things that I liked about this hotel is that you don't feel like you're staying in a San Francisco boutique hotel (aka tiny, narrow walkways, tiny lobby's). I've been to SF a number of times and stayed in boutique hotels and after a while they get kind of eh. The JW Marriott was fantastic. It was clean, in a great location, and every one was helpful. The bathroom was very luxe, which is why I chose this hotel versus the Marroitt. I used the gym in the morning and it was clean and had your standard requirements for a gym. I would def recommend this hotel to others! I was a little bummed that our drain didn't close. I wanted to take a bubble bath but wasn't able to. I would have complained but we were only staying for one night

Everyone was very cordial and that is exceedingly important to me. The lukewarm/cold complimentary coffee served the days I was at the hotel.

Friendly & helpful staff. Location, and Jaspers as an option for meals & drinks. A little worn, coffeemaker inroom,

Bed and quietness Location not the best, but it is San Francisco...

Lovely spacious rooms and bathrooms, detailed and comfortable, great, and I mean great coffee in the lobby for mornings. The kind of hotel where you seat in the lobby and watch activity and relax. Just wonderful experience. Close to union square and Powell and market shopping and activity. It was perfect really!

This used to be a Kimpton Hotel and still has the cool factor that Kimpton brings to all its properties. Sadly, maintenance has waned since the hotel was sold to an investment company.

The hotel has lots of character, the lobby looks like the lobby of an old movie theater. The room also was furnished in period style, with a nice view. Very conveniently located near Market Street.

Liked the small boutique feel. Hip, mod and chic. Great value in a great location. A little on the fringe of the tenderloin but didn't affect the stay. Valet parking worked out great and the parking prices are more reasonsble than most.

All very good! The room is nice! good view of the down town.