Minus: "We got double charged for bags."
Plus: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Minus: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Plus: "The plane size & comfort was excellent. The staff were very friendly"
Minus: "N/A"
Plus: "Crew were excellent"
Minus: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Minus: "Boarding was crazy. Could not everyone in the gate area."
Plus: "Customer care was super supportive"
Minus: "Inflight sandwiches"
Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"
Minus: "Crew members in Amsterdam were very rude and disrespectful"
Plus: "very nice crew"
Minus: "my bagfage was lost"
Plus: "The crew was pleasant"
Minus: "Baggage checkin & flight boarding was slow & disorganized."
Plus: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Minus: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Minus: "Delays, took my hand luggage into the hold,"
Plus: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."
Plus: "Nothing"
Minus: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Plus: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Minus: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Plus: "KLM staff is great"
Minus: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Plus: "very attentive crew"
Minus: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Plus: "They considered my reguest of vegiterian food."
Minus: "I have no complaints."
Plus: "Crew was in a festive mood, the meal was unexpectedly delicious"
Minus: "Seats ok, but could be more comfy"
Minus: "Not enough leg room"
Plus: "The staff tried to help me when it was evident we would not arrive on time"
Minus: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Minus: "Still waiting to board after missing this connection had to be booked on another airline"
Plus: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Minus: "Boarding was chaotic and congested with not much information or order."
Minus: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Plus: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Plus: "Good flight, arriving well on time."
Plus: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minus: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Minus: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Plus: "Nice to have a wrap for the snack."
Minus: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Plus: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Minus: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Plus: "Nice flight, nice crew, and a nice experience."
Plus: "Nothing really"
Minus: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Plus: "Service, technology"
Minus: "Could not print by boarding card and was not allowed to board in Amsterdam"
Plus: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Minus: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Plus: "Short flight with good communication."
Minus: "Nil to complain."
Plus: "Good information and helpfil boarding."
Minus: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Minus: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."
Minus: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Plus: "Cabin Crew was awesome."
Minus: "Entertainment System was not working and no Non-veg food option in flight."
Plus: "The included snacks and the seats."
Minus: "Nothing."
Plus: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Minus: "OLD OLD plane with hard seats and tiny screens"
Minus: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Plus: "Everything - Checkin, crew, food, entertainment"
Minus: "Nothing"
Minus: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Hhhhhh vi är 2022 inte 1990 förbättra underhållningen och bjud på wifi
Vi är 2022 inte 1990 förbättra underhållning och låt wifi bli gratis
När man kommer till Paris från en annan destination, vad de kallar för transfer jag kallar stress och oro..! 45 mn mellan flygningar ..! Check point och förvirring i korridorerna och framför allt när du kommer hem är dina bagage sena eller borttappade ..! Helvete helt enkelt
Maten var som vanligt dåligt..! Annars besättningen och komforten var okej
Plus: "Take off and landing"
Minus: "Layover time"
Plus: "Nice crew"
Minus: "Not loose my luggage:)"
Plus: "Yeah Everything well organized"
Minus: "I believe so"
Minus: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Plus: "Åkte buissness class och allt var perfekt!"
Minus: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"
Minus: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Plus: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Minus: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Plus: "Late departure, dirty, staff not friendly."
Plus: "Crew was very friendly and seat in KQ is super comfortable in Business."
Plus: "Good crew, as usual with Air France."
Minus: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Plus: "Amazing crews!"
Minus: "N/A"
Plus: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Minus: "See above. Overall, very nice experience."
Plus: "Very little"
Minus: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Plus: "Crew was friendly and attentive but hard to understand"
Minus: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Plus: "The crew"
Minus: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Plus: "Good quality flight"
Minus: "But delayed and lost baggage"
Plus: "Cheap ticket"
Minus: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."
Plus: "Not much but the staff"
Minus: "No room, boarding was slow, zero bag or legroom"
Plus: "That I was able to sleep a bit on the flight - and that we gained an hour."
Minus: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Plus: "The only thing that I like about the flight was that it was easy to boarding"
Minus: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Plus: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Plus: "The crew worked hard, but the food was below the French standards."
Minus: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Plus: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
Plus: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Plus: ". Budget airline with no legroom or extras"
Minus: "See above. Nothing specific to like."
Minus: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."
Plus: "I like traveling with AirFrance in general."
Minus: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Plus: "Nothing"
Minus: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Plus: "Crew was very nice and the plane was clean and comfortable"
Minus: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Plus: "The crew were nice."
Minus: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Plus: "The service was very professional."
Minus: "Everything went well."
Plus: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Minus: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Plus: "The friendliness and courtesy of the staff."
Minus: "One piece of my luggage was left behind in Paris."
Plus: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Plus: "Charmingly nice crew and involving captain"
Minus: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Plus: "The crew, the service, the food and beverages"
Minus: "The 3 hours delay"
Plus: "The inflight service"
Minus: "The 3 hours delay"
Plus: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Plus: "Crew very professional and nice food Boarding process well organized"
Minus: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"
Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"
Minus: "The air France flight was overbooked and we had been in standby until the last minute"