Hitta billiga flyg från Stockholm Arlanda till Peking Capital

Plus: "Simple check in and boarding, right on time."

Minus: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Plus: "The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again."
Minus: "I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price."

Plus: "Nothing to complaint. Excellent airline nowadays"

Minus: "Very good airline except for the fact that the staff at Narita airport."

Plus: "On time"

Minus: "Luggage lost. Tv audio did not work"

Plus: "Everything."
Minus: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."

Plus: "Wonderful crew"

Plus: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Plus: "Food was amazing and stewardess courtesy to passengers."

Plus: "Perfect service, never had a more pleasant and attentive crew"
Minus: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Minus: "Flight attendants"

Minus: "The food and drinks were sub-par"

Plus: "Service was excellent. Premium economy seats well worth the few extra $$."

Plus: "The food the service and the staff"

Plus: "The food the service and flight was great"

Minus: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Plus: "As always"

Plus: "The service was excellent"
Minus: "Food needs improvement"

Plus: "Easily upgrade to premium economy class"
Minus: "Some staff lack of basic english"

Plus: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Minus: "in-flight Wifi is not working"

Plus: "It was very good no prO lens at all:)"

Plus: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Minus: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Plus: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Minus: "No entertainment systems."

Plus: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Minus: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plus: "Beautifully presented and tasty Japanese food. Electronic windows."
Minus: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Minus: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Plus: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."

Plus: "Compensated with lounge pass"
Minus: "Very poor check in around Visa situation"

Plus: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Minus: "Cancelled flight"

Minus: "Double standard"

Plus: "I had a pleasant flight experience with JAL. Nothing to complain about."
Minus: "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."

Plus: "I like everything about flying JAL. That is why JAL is always my first choice."
Minus: "I did not like when I can’t choose my seat after booking a flight."

Plus: "VERY FRIENDLY"

Plus: "Same as above."
Minus: "Flight was long. Didn’t get my seat preference"

Plus: "So cramped. Very uncomfortable flight."

Plus: "Great service."

Plus: "Very friendly and accommodating staff on JAL every trip"

Minus: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."

Plus: "I got an upgrade!"

Minus: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."

Plus: "The flight attendants were amazing, caring and helpful."

Plus: "So much food, great leg room, very comfortable and clean, kind and attentive staff"

Plus: "JAL has always provided exceptional value for money and top notch service."
Minus: "Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals."

Plus: "The high level of service and attentiveness"

Plus: "The meals. The attention to service details. The seats are better."
Minus: "Ticket reservation follow up."

Plus: "Flight was half full so was able to take aisle seat."
Minus: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."

Plus: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Minus: "Not getting hit twice by the crew serving food and at least an apology."

Minus: "Tv and food"

Minus: "No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay."

Minus: "Room temperature control should be better."

Plus: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Minus: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Minus: "Aircondi"

Plus: "The flight and crew were excellent. Turkish Airlines business is always good."
Minus: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Plus: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Minus: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Plus: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Minus: "Foot rest in economy, gluten free meal is poor (except bread)."

Plus: "The Turkish Airline crew are treat you as guests not as customers."

Plus: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Minus: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

Minus: "Uncomfortable seats. Very uncomfortable ride. Everything else was good but it’s becoming hard to fly this way."

Plus: "Great crew, confortable seats, free complimentary internet service"
Minus: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Plus: "Amazing crew, confortable seats, great complimentary internet service"
Minus: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Plus: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Minus: "Luggage handling could be a lot better. Two out of four of my bags were damaged beyond repair"

Plus: "Everything went well"

Plus: "check in..Gatwick S."
Minus: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Minus: "The are not nice at all"

Plus: "Good service"

Plus: "Onboard service was good - two meals and in between. Some good movies and TV plus internet service you have to pay for."
Minus: "The seats are uncomfortable for 13 hours of intense use."

Plus: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Minus: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Plus: "The service was excellent, staff helpful and understanding."
Minus: "No business class priority boarding, no assistance available with transfer."

Plus: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Minus: "Cc"

Plus: "All."
Minus: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Plus: "Vree"
Minus: "A little late"

Plus: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Minus: "Business class gets only one small lavatory."

Minus: "The plane was too hot"

Minus: "My bag was lost"

Plus: "Everything was so great cabin crew was so nice and so friendly"

Plus: "Really good food, good movies, overall nice feel."
Minus: "Chairs are a bit tightly packed, but not too bad."

Plus: "On time, friendly, good food"

Minus: "Landing was not so good."

Plus: "Istanbul Airport has good facilities and F&B options"
Minus: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Plus: "Entertainment options good"

Plus: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Plus: "Food and service is excellent. Istanbul lounge is great."
Minus: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Minus: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Plus: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Minus: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Plus: "Nothing much to shout about this flight. It got there safely?"
Minus: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Plus: "Plane clean, newish. Went up, took us there, landed."
Minus: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Plus: "The food, crew & entertainment system"
Minus: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."

Plus: "Comfortable flight, on time and good service"

Plus: "I love the food and service, thank you Turkish airlines, you are the best in the world"

Plus: "Service is good, and food as well."

Plus: "Food"
Minus: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Plus: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Minus: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Plus: "Overall it was ok. I enjoyed the leg space."
Minus: "I suppose it's just a matter of different manners"

Plus: "Facilities are really nice"
Minus: "I only got one boarding pass at the check in."

Minus: "The airline lost our luggage and still has not been able to locate it. In this time with all the technology it is quite disappointing that it’s been over a week and still no response. We have conveyed the seriousness of the matter to the Airline but still no response. Very disappointing experience."

Plus: "Competent crew"
Minus: "Flight was badly delayed."

Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."

Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."

Minus: "För kallt i kabinen. Ingen andra måltid."

Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."

Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"

Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"

Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."

Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"

Minus: "Really rude flight attendant even after we boarded and left late. She was rude to people sitting in the exit seats, rudely demanding attention while she rushed through the safety guidelines. She then very rudely told me I had to pay for what I was trying to order, even though I was reading it off the menu? She acted as if I was stupid because I don’t speak swedish, but she did not speak the language of our destination, and it was a connecting flight."

Minus: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."

Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."

Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."

Plus: "Efficient boarding process."
Minus: "Seats super uncomfortable, no food for a 3.5 hr flight, just tea or coffee as free drink options."

Minus: "SAS is a train wreck. everything they told us was misinformation from the first delay (there were 5 delays, one each hour, before they cancelled) The whole time they would not allow ticket changes while we watched available flights take off for 5 hours. We had no say in the rebooking - they just said wait you will get an email. The SAS workers need to be trained - how about putting up a sign that says "this line for parking vouchers ony'ly" when 300 people are lined up for assistance."

Plus: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"

Minus: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Minus: "Placering av resesällskapet"

Minus: "Försening 1,5 timme"

Plus: "Seats were comfortable. Nice crew very friendly and attentive"
Minus: "No in flight entertainment, but nice overall flight. Would do it again"

Plus: "För många spanjorer"

Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."

Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."

Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"

Plus: "Nice guy behind the counter."
Minus: "At self check-in, we received a message that we had been placed on standby and that our seats were no longer guaranteed (for the SECOND time this trip with no explanation despite our having purchased our tickets quite some time ago). We were directed to the gate for questions. No one manned the gate until right before boarding. We spent the entire time in a panic trying to figure out how else we could get to our destination in time for a wedding. When we finally talked to someone at the counter, he said this was just normal procedure to be able to shuffle seats. This is not normal. I have flown with many airlines, and I cannot imagine it is ever "normal" policy to tell people they have been downgraded to standby until just before the flight. So much anxiety. Also, the flight was delayed, and the crew had no communication about gates or any other information (within their OWN AIRLINE) for those with connecting flights."

Minus: "I paid for internet but it never worked"

Plus: "On time...and the staff was great"
Minus: "Seat cushions"

Minus: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."

Plus: "the food was greqt"
Minus: "the boarding process has no order"

Plus: "Landing was very smooth"
Minus: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."

Minus: "Not water for children."

Plus: "Quality of service and equipment"

Minus: "Missed connection was re-routed by United directly to FRA"

Plus: "It was a clean plane and entertainment was good."
Minus: "Crew wasn't nice unless you were Scandinavian. I asked questions about going into Stockholm for our long layover. How easy it was, etc. they were less than helpful. My daughter and I figured it out ourselves. Won't fly them on next trip. Air France or BA r better"

Minus: "After a 9 hour flight from Chicago to Stockholm I had to fly to Athens in an old type airplane , no entertainment, no TV & I had to pay for the food and the drinks. Very disappointing !"

Plus: "I really don¨t know. As my connecting flight was delayed, my tickets were cancelled and I never reached the flight to Sundsvall."
Minus: "N/A"

Plus: "Crew and plane good. Friendly and English was excellent."
Minus: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plus: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"

Minus: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Minus: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Plus: "Quick flight easy on and off."

Plus: "Besättningen var fantastisk på denna resa. Alla vi som flög i SAS plus blev ordentligt ompysslade"
Minus: "Stolarna är något trånga."

Plus: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Minus: "The noise factor was very high."

Plus: "After completely checking in, boarding, seating and sitting on the tarmac for 25 minutes, we were told something was wrong and had to get off and wait for a new plane."

Plus: "Fine, uneventful flight."
Minus: "My luggage was lost. They are unable to track it. If it is not found within five days, then they gave me a number to call. I'm very unhappy."

Plus: "Wheel chair service excellent."
Minus: "No wet wipes on the food trays !"

Plus: "The overall experience was good. The fights in there selves were cool."
Minus: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Plus: "The crew was knowledgeable, gracious and helpful for the entire flight. I enjoyed the mapping and camera feature of the plane. The selection of options for entertainment was a delight."
Minus: "How do you say to close for comfort but then one gets what one pays for and the economics are understandable yet I did not care for the cramped space provided."

Plus: "hela upplevelsen var väldigt trevlig. allt från trevlig personal som pysslar om en, till sköna säten / "sängar""
Minus: "Den ena maträtten visade sig vara mera populär än den andra vilket resulterade i att den tog slut"

Plus: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"

Plus: "Aircraft is new"
Minus: "Transfer was very bad , have to walk half hour in Chengdu airport to transfer the flight to Sydney"

Minus: "Be on time"

Plus: "The seating was very comfortable"
Minus: "The food wasn’t that great, normally in premium economy you get the same food business class. But even compared to economy the foods was not good enough."

Plus: "The seating wasnt very comfortable"
Minus: "The food wasn’t that great and the seating was old."

Minus: "Decent budget flights. Short transfer time onto second leg was perfect and easy to follow. Only advice is not to use e.dreamers as agent, they add on a hefty fee unable to back out of. Lesson learnt!"

Plus: "Everything smooth and comfortable"
Minus: "The in flight entertainment system was very limited and of no interest"

Plus: "The crew were very attentive. Lie down seat"
Minus: "A little outdated for Business class in comparison with other airlines however for the price i would say it's worth it."

Minus: "User totally different airline than air China The seats are far too small for Western people"

Plus: "It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great."
Minus: "Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again."

Plus: "Entertainment was not good the TV did not work"
Minus: "The food and stalf very good"

Minus: "Our flight was severely delayed 6 hours from Heathrow, and that is where this horror story began. No one bothered to tell us anything. When we arrived in Beijing for our connection to Bangkok, we had to search out people for help, there was absolutely no one forthcoming with explanations. We were travelling as 2 friends, I was booked on one flight and my travelling companion on another 15 hours later! This only got changed when we explained that we both only had hand luggage! To then board the flight and sit on the tarmac, engines running, simply waiting, no explanations again!! Will we ever fly China Airways again?? If we could exchange our return flight tickets to that of another Star Alliance member we would."

Plus: "First off, the flight was cheap, really cheap, so for the price it was amazing."
Minus: "Planes was a bit old so the entertainment system was a bit temperamental, poor image and the wife’s controller had taken a beating, so was hard to navigate and adjust settings."

Plus: "Reasonably comfortable"
Minus: "No movie selection and nowhere to charge phones. On line check in was a nightmare."

Plus: "I was surprised that there were tons of in flight entertainment to select from. Crew was also very nice"
Minus: "The seats weren’t the most comfy and one of the meals was bad"

Minus: "No entertainment"

Plus: "Boarding was prompt and efficient."
Minus: "No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective."

Plus: "the timliness the processing at beijing the helpful checkin people at the akl airport. The baggage delivered promptly and without breakage. The crew worked hard to ensure"
Minus: "the shops at air port are expensive the toilet sinks were slopping and did not drain well the airline apologizing for the lack of food choice before each service pl advise airline to ask for choice at the check-in or at least make a note of the preference through email, makes life easier for them and the passengers. announcements were in chinese and the english ones were not very clear . it would be good if the announcements also came up on the seat screens CLEANLINESS WAS AN ISSUE with the overhead lockers not clean to the pull up table and magazine spaces not clean"

Plus: "Very good service on board, crew very attentive and polite."
Minus: "Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way."

Plus: "Wide bed and good support for good sleep"
Minus: "Not a big movie selection"

Plus: "The dumpling. The on board staff were very pleasant and had a lovely glass of coke cola with ice bit small though."
Minus: "After 30 hours of travelling and no problems my luggage got lost on my last flight. I still haven’t got it yet, my medication was In there and it has ruined the whole trip for me. I am so upset with service I can’t begin to explain the pain I am now suffering. I have no clothes other than what I’m wearing. I have no toothpaste or toiletries. I feel ashamed of myself as I have dirty clothes on. I am truly not satisfied with my service. I have been let down to the highest order."

Plus: "Ran on time"
Minus: "Food and drink options are limited"

Plus: "Love the space of airplane"

Plus: "on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!"
Minus: "I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!"

Plus: "Nice carrier. Enough leg room and clean flight"
Minus: "Entertainment had very limited options. I had booked my flight through travel agent vayama. I would never ever recommend people to use that travel agency. It takes approx 35-45 mins to contact customer care, you are way better off taking the tickets from airline as they cannot help much if the tickets are done through agency and not airline directly. Moreover the agency charges additional fee over and above airline fees for any changes"

Plus: "The staff was helpful"
Minus: "The flight was cramped up and not clean"

Plus: "This flight was a codeshare bw Cathay and China air, which lead to confusion on the ground at Beijing (did we book at Cathay or at Air China - even the Air China staff did not know initially) Small seats, very average food, entertainment system not up to scratch in terms of being easy to use and responsive. Relatively inexpensive flight but I would Stump up The $ next time and make sure I’m flying with someone of a higher standard"

Minus: "No personal entertainment but a lot of leg room"

Minus: "The plane was delayed over one hour for take off in Shanghai"

Plus: "My previous flight was delayed so I missed the plane I was scheduled for, but Air China found me a replacement flight that was only a couple of hours later. Despite the extra passengers from the delayed flight the plane still had a few empty seats and I was able to take an exit seat for extra legroom (I'm 6'5"), although I will still upgrade in future."
Minus: "On the flight out the plane was really warm, so this time I dressed on that basis, but the flight was really quite cold. I guess I'll have to figure out a changable set of cloths in future."

Plus: "The crew were helpful and friendly throughout, trying to find out what we should do about missed connections during the flight, I was able to move to an empty exit seat (I'm 6'5") so the delay was relatively comfortable."
Minus: "Well we were delayed for an hour and missed connection as a result, but you can't really blame the airline for that."

Plus: "Good"
Minus: "Food to be improved"

Plus: "The Beijing/Osaka flight was a smaller simpler plane than the Heathrow/Beijing one, but cconsidering the amount of time both flights take relative to each other, I think it had the better balance of the two."
Minus: "The only thing I'd suggest is while the Crew were great and did offer drinks a number of times, the first drinks run seemed late - although that might just be a combination of needing to wait until the plane has reached full altitude and the desire to clear the unpleasant Beijing air."

Plus: "The staff, from airport to plane, were brilliant, the food was initially surprisingly nice, but by the time I'd been in transit long enough for the third meal, I just couldn't face it."
Minus: "The Seats were OK and the legroom was pretty bgood for economy, but the extra headrests on the larger Heatthrow/beijing aircraft came in at about shoulderblade height and made finding a truly comfortable position impossible. Definitely one to look at the price step ups for better seats in future."

Minus: "I couldn't watch movies on the flight all the writing was in Chinese so the flight was boring"

Plus: "Crew was friendly helpful"
Minus: "I ordered muslim food but they said they don’t have"

Minus: "Little movie options"

Plus: "Unedable food"
Minus: "Booked beyond recognition flavourless"

Minus: "Not a single snack in the plane!"

Plus: "Kayak website is not liable towards its customers. Due negligence."
Minus: "The BYOjet agent that is the partner of KAYAK is irresponsible and careless and got lack of customer support."

Minus: "No ability to charge smartphone or laptops"

Plus: "Boarding was efficient"
Minus: "A lot not to like. In consistency following their own rules - i.e. asking some passengers to move from crew seats but allowing others to sit there, phones are not allowed to be used on flight mode but iPads etc are (even though both are capable of emitting radio waves). Food is very bad, even for someone familiar with asian food. Most of the staff cannot speak English properly. Constant announcements throughout the flight, even for minor things for example announcing the sale of duty free items"

Minus: "cannot access the reservation or checkin at Air China site"

Minus: "Seats too small"

Plus: "Food was very good. Good variety and plenty of vegetables. Staff very courteous."
Minus: "Restroom was Healy used. Should have been monitored more closely. Was not clean enough when I used had to clean myself before I could use. But I used to be a health inspector so maybe my standards are to high."

Plus: "Getting off the plane"
Minus: "Two hours on the deck at Astana waiting take off in steaming humidity and not a word from the staff. They looked blankly at me when I asked to know what was going on. And then they told a bald faced lie. They failed in the service of a pre-ordered mea. in general a pathetic excuse for an airline."

Plus: "Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well."
Minus: "Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight."

Minus: "No entertainment because no individual screen for movie"

Minus: "No entertainment because no individual screen for movie"

Plus: "I like food ,drinks,and staff"
Minus: "What i didnt like was our baggage left with no keys, they all broke both keys we put in our check in baggage,just make us so dissapointing!!!"

Minus: "Seat is small and uncomfortable No entertainment on flight Landing late Food test not good poor customer service"