Minus: "very rude and extremely racist group. I will not fly them again."
Plus: "It was all fine, a bit cramped, but otherwise fine"
Minus: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"
Minus: "Staff is not friendly, does not offer assistance or ask if you need anything."
Plus: "Comfortable seat."
Minus: "Quality of red wine"
Minus: "30min late arrival. Still was ok."
Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"
Minus: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Minus: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."
Plus: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."
Plus: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Minus: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."
Plus: "Good attention and food"
Plus: "Flight on time"
Minus: "nothing I can think of"
Plus: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Minus: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."
Plus: "Enough legroom for economy"
Minus: "Basic food - poor in fight entertainment"
Plus: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Minus: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"
Minus: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"
Plus: "It was perfect, very few people, great service"
Plus: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Minus: "Hot tee was only offered after hot meal service not before."
Plus: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Minus: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"
Plus: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Minus: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."
Plus: "The crew was very attentive, generous and courteous."
Plus: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."
Plus: "The crew were so kind!"
Plus: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."
Plus: "I loved the music while boarding the plane. All staff members were very nice."
Minus: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."
Minus: "We didnt get our kosher food so we didnt aet on this flight"
Plus: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Minus: "Flight attendants were a bit stoic but did their job."
Plus: "Plenty of food and drinks, pleasant crew"
Plus: "Plenty of food and drinks, pleasant crew"
Plus: "The seat was comfortable."
Minus: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."
Plus: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Minus: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"
Plus: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Minus: "Unprofessional very, very!"
Plus: "Everything was fine - short flight"
Minus: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"
Minus: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."
Plus: "Excellent crew and service!"
Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."
Plus: "Flight attendance were amazing Smooth flight Comfortable seats"
Minus: "Boarding was very unorganized"
Plus: "everything on time, good selection of movies"
Minus: "the food....pretty bad"
Plus: "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat."
Plus: "Flight was on time, stewardesses were kind and helpful, food was good, entertainment selections great, plenty of legroom for 6'1"/ 185cm."
Minus: "smallish baggage storage"
Plus: "Cordial staff, on time flight, and tasty meals."
Be more flexible and resonable in these crazy pandemic times ... the only thing that matters to you is money money money ... so sad and pathetic
Jag missade flygplanen fast jag hade 55 mint tills den flyger
Worse airline. Charged me for a check bag and didn't check it
The online check in did not go through. In case of no online check-in, Ryan Air charges an extra 55 pounds before the flight to check in at the counter. What a cheap way to get extra money from customers. Even the employees are aware and seem sheepish to have to ask for this extra charge. Very disappointing experience of an otherwise standard flying experience
Otroligt dålig flygbolag , dolda avgifter man var tvungen att betala på flygplatsen och väldigt osmidig ombordstigning. Rekommenderar verkligen inte ryanair
Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"
Plus: "Duktig besättning"
Plus: "Personalen var mycket trevliga och snälla"
Minus: "The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable"
Minus: "I pre booked and paid for an isle seat and was given a window seat. The plane was so hot and had no air-con, the people I were sat next to kept asking the girls to put it on but they didn’t"
Plus: "The only good thing was it was a direct flight."
Minus: "Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!"
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Minus: "Kommentar: åt ingen mat - underhållning"
Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."
Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"
Plus: "The flight was cheap."
Minus: "Flight was delayed over an hour because the pilot was late."
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."
Plus: "that it wasn't a long flight"
Minus: "the crew weren't very friendly, from checking in to landing. too stressed out I think. I wasn't made to feel like I wanted to have a return booking. Also there was pressure to add extras that I didn't want. I resisted but when I've paid for something I don't expect to be coerced into paying more for something I didn't need. For example seat selection."
Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"
Plus: "I liked when w landed in my destination."
Minus: "The flight attendants were very short and not helpful. I pumped breast milk and asked for a bit of ice and they gave me four cubes. When I asked for a bit more after first service they again gave me four cubes. Not very kind and treated me like I was bothering them."
Plus: "It took off and landed"
Minus: "Ryanair is always the worst flight, so many corners cut"
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Minus: "Kayak provided Ryanair an incorrect email address I could not sign in on line. Unsure if I would be able to board, I had to buy another ticket from Ryanair on line. Never again Kayak."
Minus: "Should be more information instead of waiting around airport They must know when a planes going to be late"
Minus: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Minus: "Flight was late by 1 hr"
Plus: "Staff were fine."
Minus: "Paid for legroom, there was none!"
Plus: "Overall an uneventful flight"
Minus: "Delayed flight again. Ryanair evening flights keep getting delayed, so you end up missing the last train."
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Plus: "The crew were lovely and the Chicken tikka masala was too, it could have done with a little more chicken in it though."
Minus: "The hour delay in Rome and the heavy landing in Manchester really scared the hell out of me."
Minus: "We were delayed by an hour. There was no where to sit and there was no information about what was happening. Onboarding was chaotic. The luggage masters where not by the plane when passengers where ready to board so people just went up without handing in their luggage."
Minus: "Flight was more rhan 30 min late"
Plus: "I can't think of anything."
Minus: "So many add on expenses, additional 47 Euro for a checked bag, 15 Euro to pick our seat, etc.. Tickets ended up being more expensive than Olympic Air, even though they were more affordable on the surface. We ran 20+ minutes late, Boarding was a zoo. We were told we couldn't take a small back pack on the plan and had to check it, once on board there was more than enough room to put it under my feet. others had the same size bag or bigger."
Minus: "Brand new bag a bit damaged..."
Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."
Minus: "30 minutes waiting, New lugguage policy!"
Minus: "i realize you're a budget airline, but the flight was horrible. the seats were incredibly uncomfortable, and i could not recline them. the smell of the toilet was present in the entire plane. beverages (coffee, tea and water) should be provided for free, especially water. there was absolutely no organization in the airport in sofia, everyone just pushed and shoved to board. very poor experience."
Minus: "Terrible service. I am writing an email to Ryanair as we speak."
Minus: "Worst landing I’ve ever had hands down. It felt like we dropped out of the sky. You get what you paid for."
Plus: "On time."
Minus: "Can't choose seats without a fee"
Plus: "The flight was on time, easy to board, no issues with baggage. Overall great flight. Crew was friendly."
Minus: "Flyget var över 1 timme sent från Barcelona, informationen på flygplatsen var riktigt dålig. När vi sedan kom på flyget var utbudet i mat/snacksväg otroligt magert. Vi fick inte ens någon ordentlig ursäkt eller förklaring till förseningen."
Plus: "Besättning /flygvärdinnor var riktigt bra, trevliga och flexibla. Ryanair passar tiderna."
Minus: "Jag tycker att Ryanair borde bjuda på kaffe och liten bulle under tre timmars resa men mat skulle beställas ifall man vill ha. Stolarna är inte alls bekväma men man klarar sig på gränsen, att sitta tre timmar på de utan att ändra ställning /ergonomisk är inte bra för ryggen ."
Minus: "I did call the Ryanair Airline to confirm my flight 2 weeks before I go to the tours . They told me everything was fine. But when we get to the airport today , they do charged us £180 /4 luggage, we were so mad . I NEVER think about come back to travel with Ryanair Airline and also tell to all my friends and family don't EVER trust Ryanair Airline...!!! Also we're seated separate events the next seat wasn't have nobody... So sad and so mad .... Hopefully the Ryanair Director know about this happening????"
Plus: "Flight was good."
Minus: "Boarding area was completely full with no where to sit because there wasn't enough seats for the amount of people."
Minus: "Flight was delayed by two hours which had a knock on effect to the day. Chose the 10am flight to be home by midday for an event in the afternoon. The delay meant I was not home till 17:30."
Plus: "Still have not left London"
Minus: "Uncomfortable loud, poor service, unorganized, not clean"
Minus: "Ogillar starkt hur bolaget metodiskt sprider ut familjen under alla flygresor i förhoppning att kunna mjölka mer pengar för platsbokning"