The chairs should be maintained better for functional working!
An hour and a half late which forced me to miss connection to next flight
en väldigt dålig ombordstigning. Alla skulle vänta på alla och en som organiserade ombordstigningen som inte kunde använda mikrofonen. Var väldigt mycket otydligheter och alla grymtade bak i kön.
ombordstigningen är ju väldigt komplicerad och inte speciellt effektivt. Har de gott om tid är det ok men inte annars
Plus: "Great, patient crew!"
Plus: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Minus: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"
Plus: "quality of plane"
Minus: "check in takes 30 minutes since my visa was in old passport"
Plus: "They crew were super amazing the food was delicious"
Minus: "Well I’m tall and I was having a little trouble sleep"
Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."
Plus: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Minus: "Upgrade passengers that you make late."
Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."
Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"
Plus: "Entertainment monitors were in good shape and responsive. Selection was not bad."
Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"
Minus: "Delay for both leg trip."
Minus: "Best company and the 380 is amazing."
Minus: "Flight delays were unimaginable"
Plus: "Great crew. Great seats"
Minus: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"
Minus: "Lufthansa is a bad airline. They are always late. Their service sucks."
Minus: "Dem måste ändra tiden"
Minus: "Flyg stå still gör an och half timma I Frankfurt"
Plus: "there is a big amount of space between the rows making sitting very comfortable"
Minus: "lack of ventilation above the heads"
Plus: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Minus: "No movie, no passenger loading from the rear."
Plus: "Lovely crew"
Minus: "Airport is too hot"
Plus: "I love that I only had to take 2 planes I will buy this way again"
Plus: "Flight went well except for boarding"
Minus: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"
Minus: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."
Plus: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Minus: "it was all great and professional."
Plus: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Minus: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"
Plus: "Very helpful crew, great service. Will fly again."
Minus: "Almost missed connecting flight had to run hard to make it. Airline did nothing to assure us that we will make it to next flight. Was very stressful, can do better."
Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"
Minus: "2 hours delay on a 1 hour flight."
Minus: "They lost my baggage for three days, and it would have been four if I didn’t drive to the distribution center to pick up my bag."
Minus: "Movie selection was lacking, stewardess on one leg of the trip was hard to understand"
Minus: "Bus shuttle to plane"
Plus: "Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient."
Plus: "Comfortable and clean planes. Flight was on time. Free drink!"
Minus: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."
Plus: "It was ok"
Minus: "Two flights were both late Had to run to gate Luggage delayed"
Minus: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."
Plus: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."
Plus: "Left on time"
Minus: "Full plane"
Plus: "I ordered gluten free meals on both of my longer flights and the crew seemed to have difficulty distributing them to the appropriate seats. My flight from Boston-Munich was fine but on my return trip from Frankfurt-Boston, I didn't receive a gluten free meal and the passenger behind me was given my gluten free snack."
Plus: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."
Minus: "It took 90 (ninety!) minutes to get my suitcase at SFO. What a shitty, second-world airport. "Love" the crt tvs playing awfully low-quality "welcome to the US" videos. Way to showcase Silicon Valley's technical advances. Laughable."
Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"
Plus: "One and half hour flight, not much to report."
Minus: "Planet var trasigt"
Plus: "Lufthansa has us on a short connection in Munich. But instead of bumping us like Air Canada, which does not care about customers, Lufthansa got a little van for our family of 5, took us through expedited passport control and helped us reach our flight. They have done a superb job and it is great to see an airline that has a very capable ground crew as well as air crew. Lufthansa made us feel like they cared about us and trust me traveling with three kids under 6 we very much appreciated it and they will have our return business!!"
Minus: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."
Borde kunna bjuda på en kopp kaffe!
Plus: "Nice service easy flight"
Minus: "Hot, ridiculously warm on the plane"
Plus: "The crew was good , funy , atentifly and kind."
Minus: "Was ok."
Plus: "crew was great ,seats was better than good"
Minus: "The 34 minute flight was delayed by almost 2 hours."
Plus: "Lost my luggage"
Minus: "Not loosing my suitcase!"
Plus: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Minus: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."
Plus: "I had to pay 75 USD for 3.6 KG extra. Very annal"
Plus: "Nothing at all."
Minus: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."
Minus: "Austrian airlines did not even notified us about cancellation."
Minus: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."
Minus: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."
Plus: "Plane was very clean and drink service was frequent."
Minus: "The gate was older, not well appointed and far from shops and better dining. We lined up only to be taken on a very long shuttle ride to the plane. I have had this experience before but in this case the planes location was virtually on the other side of the terminal. By the time all were boarded, the plane was late by about 15 minutes to takeoff, and we experienced more delay after that so that on arrival we were an hour delayed. Many missed connections in Vienna as a result. Crew seemed tense and on edge."
Plus: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Minus: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."
Plus: "Smooth ride, good breakfast and charming flight attendant."
Plus: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Minus: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."
Plus: "Vino in Plastic cups from 1L"
Minus: "Could Food"
Plus: "Boarding/deplaning quick Left on time"
Minus: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Plus: "Plane was half empty, so we could sleep on three middle seats"
Minus: "I would expect more (and better) food for 9 hour intercontinental flight"
Plus: "The crew were so kind!"
Minus: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"
Plus: "The food was tasty, the crew was nice and overall it was realy good"
Minus: "There wasn't any movies or music as entertainment"
Minus: "Long transit more than 12H without free accommodation nor meals"
Minus: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Minus: "The vegetarian meal was OK"
Plus: "The aircraft was very clean. Very friendly crew."
Minus: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."
Plus: "Attention during waiting time and inside cabin"
Plus: "just excellent!!!"
Plus: "Compared to most American crews the Aus crew was helpful and outstanding."
Minus: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."
Minus: "Flight was delayed 2 hours after boarding"
Minus: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"
Plus: "Boarding was efficient and quick"
Minus: "Seats were uncomfortable."
Plus: "in this case, nothing"
Minus: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"
Plus: "Attentive flight attendants"
Minus: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."
Plus: "The check- in experience was simple and the seat entertainment system was excellent!"
Minus: "Unfortunately, like any economy class seating, wider seats and more recline ability would be nice."
Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."
Plus: "Everything was wonderful ,except for the poor food."
Minus: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Plus: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Minus: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"
Minus: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."
Plus: "Boarding was on time and the crew were great. The food was quite good too."
Plus: "The crew"
Minus: "The lack of space. It was a good thing it was a short flight"
It was not communicated in advance by the airline, but we needed a PCR test before boarding.
Minus: "Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging."
Plus: "No stress at all. Friendly staff."
Minus: "Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route."
Plus: "Comfortable, on time, smooth boarding"
Plus: "Super comfortable the seats and staff"
Minus: "Nothing it was great."
Minus: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"
Plus: "WeII, I didn't die."
Minus: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."
Minus: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"
Plus: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Minus: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."
Plus: "Food was fantastic. Crew was attentive and polite."
Plus: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Minus: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."
Plus: "Crew was good, short flight on an older aircraft, everything was fine"
Minus: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Plus: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Minus: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."
Minus: "they charged me for baggage when it was supposed to be included"
Minus: "the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks."
Minus: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."
Plus: "Comfortable seats"
Minus: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."
Plus: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Minus: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."
Plus: "Quick and short flight. Plane was clean and comfortable"
Minus: "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."
Minus: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."
Plus: "Planen verkade hyfsat nya och det var rent och fint på planet."
Minus: "Första avgången var 1,5h försenad, andra avgången var 20 min försenad."
Minus: "Flight was late and caused loss of connection flight to Amsterdam"
Minus: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."
Minus: "I almost died without watter due"
Plus: "Quick and no fuss"
Minus: "No food and entertainment didn't work"
Minus: "Too hot temperature inside te aircraft. Seats uncomfortable"
Plus: "Nice service."
Minus: "Small aircraft"
Plus: "I like it was fun"
Minus: "I liked everything"
Plus: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"
Plus: "A short connection"
Minus: "My luggage was lost."
Minus: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."
Minus: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Plus: "The tiny plane was smooth in the air. Crew was nice."
Minus: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."
Plus: "On time."
Minus: "Small and uncomfortable prop plane. Boarded from rear only."
Minus: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."
Plus: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Minus: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."
Plus: "Very friendly staff"
Plus: "Food was very tasty. Staff was responsive and helpful."
Minus: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."
Minus: "It took 1:40min to go through the boarding process (drop luggage, get boarding pass). The actual flight is 1:20min. Total incompetence and lack of speed. This is how they worked it...They try to board multiple flights off the same counters. You stand in line for 1 hour and no movement happens- literally!?Then, since the next flight is about to be delayed - they announce for you to stampede forward, to make your flight. Then the process actually begins and 20min later and some bureaucracy on extra luggage you get your pass. Then you run through passport control and security, exhausted and frustrated (as was everyone else). Etihad should instruct Serbian Airlines in which they invested, how a plane (s) are to be boarded. After all it's over 100 years since the first commercial flight took place, its not that much of a mystery any more:)"
Plus: "On my two two hour flights, they fed us a lot, we're very attentive and very nice."
Plus: "Flight crew are nice, reasonable service during flight"
Minus: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."
Minus: "Long Layovers"
Plus: "traveler's assistance check in on time smooth flying. nice snacks"
Minus: "online check in is not available if starting out of Stuttgart !!!?"
Plus: "All good."
Minus: "They woke me up for a meal. My bad to forget earplugs or ask for some."
Plus: "Food is very good"
Minus: "Flat bed is not comfortabl, no mattras.."
Plus: "Good company"
Minus: "The part of our luggage was lost when we landed in Ljublina but we got it next morning"
Plus: "Air Serbia has a great service and tasty menu"
Två timmar försenat flyg, besättningen var arga
pga av en av våra resenärer var under 17 kunde hon inte checka in via nätet och när vi kom till flygplatsen måste vi betala för att få boarding kort, dåligt!!! Mycket försenat flyg och en person vid gaten, dåligt !!!
They really do what ever in their power to sqweeze out every euro they can. First the website had tagged my son incorrectly as an adult, and in that denying me the ability to check him in with his proper DOB. So we tought we could check in at the counter, we where there more than 2h before the flight but we came to the counter 1h and 59 min before the flight. The attendand then informed us that we where 1 min late and that she would require us to pay 30€ each to check in. If I hadn't disputed this with the service desk it would have cost us 120€ extra! I won´t be flying with Ryan Air again.
Be more flexible and resonable in these crazy pandemic times ... the only thing that matters to you is money money money ... so sad and pathetic
Jag missade flygplanen fast jag hade 55 mint tills den flyger
Plus: "Patricia, our flight attendant, was kind and accommodating. Props to her!"
Minus: "Ryanair operations at Bordeaux Airport is extremely poor. I arrived 2.5 hours early and still stood in line to check in for an hour because two flights were checking bags with TWO EMPLOYEES! It's 120+ people, and they needed more people working! The flight leaving 20 minutes ahead of us was still checking people in 30 minutes from their departure time, so truly this was on whoever is managing this airline at this airport. I will never fly with RyanAir again."
Otroligt dålig flygbolag , dolda avgifter man var tvungen att betala på flygplatsen och väldigt osmidig ombordstigning. Rekommenderar verkligen inte ryanair
Plus: "Flight empty, crew good."
Minus: "Jag jar skrivit till er då delarcav min resa rill Madridcoch sedan resan från Berlin och hem till Stockholm inte gick. Men detcär ingen som komtaktat mig och jag har försökt på alla sätt att få pengarna tillbaka på den här resan då det var omöjligt att resa den här sträckan när de andra sträckorna försvunnit"
Plus: "Duktig besättning"
Plus: "Personalen var mycket trevliga och snälla"
Plus: "Priset på biljetten"
Minus: "Jag har säkert flygit med Ryanair 75-100 ggr. Priority boarding... de har aldrig någonsin lyckats att hantera det på ett bra sätt. Sorgligt."
Minus: "Kommentar: åt ingen mat - underhållning"
Plus: "Value for money"
Minus: "Flight was delayed and when we got to our destination there were no staff present to disembark the aircraft so we were further delayed."
Minus: "Planet var försenat på Malta och ingen information gick ut så vi stod i kö i en och en halv timme utan att få veta vad som var problemet. Avgåendetavlan visade hela tiden "on time" men ingen förklaring till varför vi inte fick gå ombord. Flygvärdinnorna på planet var trevliga men man hörde inte vad de sa i högtalarna för de pratade så sluddrigt och fort. Kaptenen sa något som man inte uppfattade i början av flighten men sedan ingen information alls på hela vägen till Göteborg."
Minus: "Allt var uruselt. Servicen ombord under all kritik. Väntade 15 minuter på en kopp kaffe efter beställningen. Beställningen av bagage online är vilseledande så jag hade tydligen bara beställt incheckad väska åt ena hållet och fick därför betala 400 kr för att ta hem den. Detta hände flera passagerare som var arga och jag undrar om ni sätter detta i system för att tjäna mer. Jag reste med Ryan Air för ett par år sedan och lovade mig själv aldrig mer, men ville gärna ge det en chans till men nu vet jag definitivt att jag aldrig reser med er igen och skall dessutom varna alla för detta och inte blir det billigare heller med alla extrakostnader som ni tar ut. Fy för uselt flygbolag!!"
Minus: "Långsam ombordstigning. Matbrickorna lutade så min dryck föll ner på mig. Fick ej glas till drycken. Drycken var ej väl kyld. Personalen gick in i mig med både armbågar och serveringsvagn När jag råkat somna lite mot gången."
Minus: "Delays and missed bus"
Plus: "getting off"
Minus: "filthy plane, confused staff, cattle truck class. I bet people got comfier rides to aushvits. if only there were national carrier flying my route"
Plus: "Jag har tyckt att vällkömn. Och de har jätte gladt"
Minus: "They lost my stroller"
Plus: "We arrived in time."
Minus: "Crammed space - I had a middle seat. No entertainment sucks on a 4 1/2 hrs flight. Well well, you get what you pay for..."
Minus: "Preis des Gepäck und das ich 40€ für 10kg zahlen musste"
Plus: "Crew were friendly and did their best in a bad situation"
Minus: "Flight was delayed. Gate was disorganised, like hearding cats and the poor crew were missing essentials from their food and beverage carts. Like milk for their coffee."
Minus: "Read the small print before. €55 to print the boarding pass because I did not do on internet !!! WTF This was my second and last Ryan Air flight."
Minus: "Should be more information instead of waiting around airport They must know when a planes going to be late"
Minus: "Flight was late by 1 hr"
Plus: "got me from point a to b without a connection or crash"
Minus: "Flight was delayed. Didn’t announce gate until 5 minutes before flight was scheduled to leave. Then changed gate. People ran in a frenzy. Finally boarded and pilot announced they lost our bags. Waited on plane for another hour. Flight left 2 hours 15 minutes after scheduled. Food and drinks on the flight are ridiculously expensive. Asked for a meal and said they were out of stock. Seats were incredibly uncomfortable and too upright. The airline didn’t update the status of the flight online so my ride waited at the airport for 2 hours. overall 0/5 stars will not fly again unless ABSOLUTELY necessary."
Plus: "The price and the female staff were gorgeous."
Minus: "Everything from start to finish at BCN."
Plus: "Planet var nästan 3h sent iväg från CRL TILL CPH. Ingen kom och erbjöd mat ett dryck och informerade heller inte oss om våra rättigheter som passagerare på plats."
Minus: "På planet sa personalen ingenting om förseningen och när man påpekade vad som skett på flygplatsen kunde de inte göra got för att kompensera. Jag bad om vatten och fick svaret att det inte fanns något vatten. Då tog en av värdinnorna fram sin privata vattenflaska och bjöd mig. Ett riktigt nonchalant beteende från Rya Airs sida vilket allvarligt talat gör så att jag aldrig mer kommer att välja att flyga med er, kommer heller inte att rekommendera er till nära och kära. Riktigt besviken!"
Plus: "There wasn't any therefore the low rating"
Minus: "The airline app did not enable us to download our boarding passes as non-EU citizens and the check-in desk refused to issue paper boarding passes. We had to wait to the last minute at the gate for the agent to write up a boarding pass by hand. Ridiculous."
Plus: "I got there eventually"
Minus: "4hour delay, disorganised"
Plus: "Well heck it’s cheap at least. Make sure you pay for upgrades."
Minus: "You get nickelled and dimed for everything. Seats are cramped. Lots of drunk people. Miserable staff."
Plus: "Toulouse airport unbareably hot."
Plus: "Planet landade i tid. Bra flygning för ett lågprisbolag"
Minus: "Stolarna funkade i två av tre timmar."
Plus: "On time"
Minus: "Too many passes with food & drink"
Minus: "Slowly boarding, gate is cold, no seats, plane was in late 1,5 hour."
Plus: "not much"
Minus: "No room, knees hitting chair in front of you I'm 5'5". We had to pay $100 euros to get our boarding passes. This is a sham and no doubt they rake in tens of thousands by screwing people in this way. I'd fly another airline."
Minus: "Never got a heads up for boarding pass and baggage. I now know to pay $100.00 more when dealing with your competitors."
Minus: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Plus: "La atención durante el vuelo que duró 30 minutos"
Minus: "El trato del personal durante el abordaje . PÉSIMO !!!"
Plus: "Value for money, this was good."
Plus: "Staff is ok"
Minus: "Flight delayed more than 1.5 hours. We were seated apart."
Plus: "But quick boarding glad I had priority"
Minus: "Flyget var över 1 timme sent från Barcelona, informationen på flygplatsen var riktigt dålig. När vi sedan kom på flyget var utbudet i mat/snacksväg otroligt magert. Vi fick inte ens någon ordentlig ursäkt eller förklaring till förseningen."
Plus: "Besättning /flygvärdinnor var riktigt bra, trevliga och flexibla. Ryanair passar tiderna."
Minus: "Jag tycker att Ryanair borde bjuda på kaffe och liten bulle under tre timmars resa men mat skulle beställas ifall man vill ha. Stolarna är inte alls bekväma men man klarar sig på gränsen, att sitta tre timmar på de utan att ändra ställning /ergonomisk är inte bra för ryggen ."