Hitta billiga flyg till Boca Raton

Plus: "Very organized"
Minus: "Very uncomfortable seating"

Plus: "Flight was on time."
Minus: "The airline just gives you the basics. For a long flight nothing really stood out."

Plus: "Terrible to travel with toddlers as there is no space and food is very limited."

Minus: "rarely did they come around with water. I had to go to the back to get it myself. One time they told me they had just gone around. I told them I was awake, reading a paper, and definitely was not offered water. They then gave me 2 small bottle of water, which was a very good idea.. The screen with the flight inf. stopped working mid-flight and we never got it back. No announcements either, and we did not know where we were or how much longer the flight would be until they announced our approach to Miami."

Plus: "Flight atendands were great evribady did a great job"

Plus: "The staff was very courteous. They offer drinks very often. The food was good. The chocolates; fabulous touch. The tv en each seat with new movies releases was a home run. The flight was very long but we were not bored, we saw 3 new movies, eat, drink and relax in a 11 hours flight. Oh, by the way, the hot towels to refresh us was perfect. Excellent experience."
Minus: "The seats were not very comfortable. For a long trip we need more space between seats."

Plus: "Courteous staff. They offered drinks and good food. Good experience."
Minus: "The seats were not very comfortable."

Plus: "Everything!!!!!"
Minus: "The seats were somewhat uncomfortable."

Plus: "Service, Staff"
Minus: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."

Plus: "Good service"
Minus: "Business class is poor, the food that is the menu is not enough for everybody , I was setting in seat 14 and I dindt have the opportunity to choose my dish, because was so chicken. The bread was not fresh, and all the portion in general were very little."

Plus: "Crew was very helpful"
Minus: "More entertainment"

Plus: "More or less on time"
Minus: "Outdated aircraft. Flight took longer than usual."

Plus: "Swiss is my new favorite airline."
Minus: "Nothing bad to report. Book Swiss!"

Plus: "The kindness of all people working on Swiss was very special"
Minus: "The food was not very special, but the chocolates were awesome"

Plus: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."

Plus: "The crew was excellent, the food was very good as well as the entertainment"

Plus: "The crew was friendly and polite."
Minus: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."

Plus: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Minus: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Plus: "Tasty lunch with good service in business class. Modern comfortable plane."
Minus: "Flight delayed by a few minutes."

Plus: "Very little."
Minus: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."

Plus: "I love SWISS"
Minus: "The touch screens are outdated and difficult to operate, especially when it comes to games"

Plus: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Plus: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Minus: "As always, the economy chair area are small but roomier than other airlines."

Plus: "Service was great and the flight very smooth. Great flight!"

Plus: "On time performance with better than average crew with standard service"
Minus: "The entertainment leaves room for improvement. Could not eat the italian snack before landing."

Plus: "Special GF meals care on board, friendly staff, good food and drinks"

Minus: "Sardine can."

Plus: "Amount of times drinks, water, was served."
Minus: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Minus: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Minus: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Plus: "Excelente"
Minus: "Excelente"

Plus: "The crew greeted me with a warm welcome when I was the last to boars the plane due to a delayed flight connection. The flight was very comfortable and the crew incredibly sincere in their service."
Minus: "NA"

Plus: "Smooth, on time flight"

Minus: "Seats too small. Staff not friendly"

Plus: "Service."
Minus: "Not enough leg room."

Plus: "Excellent service, comfortable, clean, on time."

Minus: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Minus: "The bar between the seats is not going up all the way"

Plus: "Very accommodating"

Plus: "Comfortable and safe flight"
Minus: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Minus: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Minus: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Plus: "Crew were organized and pleasent. Lots of food."
Minus: "Seats in economy are tight."

Plus: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Minus: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Plus: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Plus: "The courteous and helpful crew. The food and snacks."
Minus: "The cramped seats and the poor leg room."

Plus: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Minus: "A little more water, and too little nag wait in Zurich for connecting flight"

Plus: "I enjoyed the entirety of the flight."
Minus: "No complaints."

Plus: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Minus: "Nothing"

Minus: "Nyare plan, 31år är lite gamnalt"

Plus: "Crew were wonderful when I was nauseous from turbulence"

Plus: "Great attentive service, good food and in-flight entertainment"

Plus: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Minus: "Lack of importance shown to safety of young children."

Plus: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Minus: "food was meh at best, seats in economy are tight and there is no legroom"

Plus: "food was great!"

Minus: "The plane seemed to be a little bit old, especially entertaining equipment"

Plus: "The boarding, the seats."
Minus: "The food was so-so, and I did not get my choices, perhaps because I was at the back."

Plus: "Legroom, lovely staff and all round good flight"

Plus: "Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less."

Plus: "Free drinks! Lots of food and good entertainment. Glad to have a free blanket and headphones as well."
Minus: "Economy seating wasn’t that comfortable"

Plus: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Minus: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Plus: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Minus: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."

Plus: "Service"
Minus: "The seats are a bit uncomfortable for such long flights. Crue was excellent"

Plus: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Minus: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Plus: "Fast check in Fast security line Upper Class Clubhouse Fast boarding Excellent onboard service Great crew"
Minus: "Old entertainment system Although the seats can be turned into a bed they don't fully recline"

Plus: "Food, crew, entertainment great"
Minus: "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."

Plus: "Smooth flight"
Minus: "My economy window seat was just too cramped for a big guy on a nine hour flight"

Plus: "Did not take the flight in the end"
Minus: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Plus: "The flight was late but the pilots made up most of the time"
Minus: "Uncomfortable seats"

Minus: "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"

Minus: "Reduction in available seat space will probably make me look at other suppliers the flight over on air New Zealand was significantly more comfortable"

Minus: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"

Plus: "Flight okay and staff attentive. Seats still to close together. Had to purchase seat to guarantee not be in middle rows. Plane very warm throughout flight."
Minus: "Selection of entertainment good but touch screen very unresponsive. Hard to change volume and maneuver. Ear sets would not stay connected."

Minus: "Seats need more padding"

Plus: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Minus: "Sound didn't work on some of the entertainment choices"

Minus: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."

Plus: "nothing"
Minus: "this is not an airline, this is a bus company"

Plus: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Minus: "I can't think of anything I didn't like"

Plus: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Minus: "I couldn't rank the food or entertainment as I didn't try the food since it was for purchase only, and there was no entertainment offered."

Plus: "Food was very good crew were pleasant and helpful"
Minus: "Seats are very hard"

Plus: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Minus: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."

Plus: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Minus: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Plus: "The food and service was excellent. Love it!"

Plus: "I liked the entertainment system, free adult beverages and boarding process"
Minus: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Plus: "Food and beverage choices excellent"

Plus: "Everything except the seating - far too cramped now"
Minus: "Seating! Seats getting ridiculously tight"

Plus: "Entertainment and crew attitudes both excellent"
Minus: "On board seating. Getting far too cramped for long=haul flights"

Plus: "Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."

Plus: "The crew were wonderful."

Plus: "Food was great. Complimentary wine a nice touch."
Minus: "The leg room was so short. There would be no way to do the safe landing positions. and the head rest forces your head forward. Very uncomfortable."

Plus: "No food provided limited entainment"
Minus: "Chairs were comfortable"

Plus: "Food, crew, entertainment, captain announcements."

Plus: "Na"
Minus: "Na"

Plus: "New plane. Much more legroom. Entertainment screen much nicer"
Minus: "Entertainment screen did not adjust, could not view properly with"

Plus: "Professional crew, on time departure and arrival"
Minus: "Very cramped seating, almost uncomfortable"

Plus: "Having had the chance to do many international trips, I've never found an airline as consistently satisfying as Virgin Atlantic. Let's face it, unless you're flying Upper/Business Class, you're always going to be short of room and the food you're served on flights is never going to be something that makes you rave, but I have yet to come across a Virgin staff member who hasn't tried to go the extra mile to make the trip as pleasant as possible."

Plus: "Liked foot room"
Minus: "Padded seat belt very uncomfortable.., tv control & pad on seatbelt pushed me into client on left, big gent sitting next to her pushed her into me.., people walked thru isle & stepped on my toes..., why virgin Atlantic moved us & gave refund I will never know...we paid for extra leg rm 4 months ago"

Plus: "Good, quick boarding and unbarring"
Minus: "The problem with the flight was that we arranged an economy ticket on an AirBus flight. AirBus does not know how to build a comfortable economy class seat. The seating was absolutely the most uncomfortable I've ever experienced. I regretted using Virgin because of the one (very important) matter."

Plus: "very good service overall Gothenburg airport is great"
Minus: "such early flight!"

Minus: "Planet var trasigt"

Plus: "Had one passenger in a wheelchair and we had great help!"

Plus: "Food and service"
Minus: "Entertainment. Sound so bad I had to use subtitles! Boarding complete chaos. No line, everyone wanted to be first."

Plus: "I like that everything is done fairly quickly and efficiently."
Minus: "It may be a cultural thing for some, but two of the flight attendants did not smile at all. Not even really an acknowledgement when I said hello to them. And I tried throughout the flight to see if it was just because they were too busy or simply did not hear or notice me. It's not a big deal now, but it can be if the whole staff were to become silent and non-interactive."

Plus: "Staff were pleasant. Like the amounts of restrooms"
Minus: "Seats were a little uncomfortable. Food was awful"

Plus: "I like the service in general. Everything was great and the flight attendants where very helpful and kind. The food was good and the entertainment had all types of movies, music and games."
Minus: "There is nothing to dislike"

Plus: "Smooth flight, very nice, polite crew, good entertainment selection. I'm a tall guy so I'll always complain about comfort lol. Food was OK. Choice of mystery pasta and once beef once chicken ( I had pasta twice )."

Plus: "Crew was polite but kept on speaking to me in German, I am American and only speak Finnish besides English, it was annoying"
Minus: "Having to wait over 90 minutes to debark the plane, this after weather pattern diverted us so much it added couple of hours to our flight, not fun at all. Also the gluten free food ordered did not show up so I got a yogurt the whole 13 hrs, with celiac it impossible to eat anything else."

Plus: "Helpfulness of the crew for special needs"
Minus: "Improve restrooms"

Plus: "I HAVE NOT FLOWN MUCH ON LUFTHANSA IN RECENT YEARS BUT THIS TRIP WAS THE RIGHT PRICE (THE NEXT DAY IT WENT UP BY ALMOST $1000.00) AND I UPGRADED TO BETTER ECONOMY SEATS. THE RELATIVE CHARGE WAS WELL WORTH IT. a WIDER AND SOFTER SEAT MAKES A WORLD OF DIFFERENCE ON THESE LONG FLIGHTS."

Plus: "The service"

Plus: "I loved the spaciousness and comfort of the seats. The crew was always very cheerful and went beyond to make us comfortable and attend to all our needs. The food was pretty good for airlines food and all our requests were immediately granted. I will only fly Lufthansa in the future."
Minus: "Entertainment was good but the movies were a little old. Would like to see an improvement in that category"

Plus: "Overall I would highly recommend the Lufthansa airlines to any of my friends and family. The flight was on time and we were able to board quickly without any delays. It was an 11 hrs flight and I was satisfied with the crew service (friendly and professional) and the comfort of the plane."
Minus: "The areas to improve: the food was just average."

Minus: "Aweful"

Plus: "nothing"
Minus: "small spaces no room poor food living hell"

Plus: "You see and feel that Lufthansa is trying to save a lot of money... damaged seats & bad food quality..."

Plus: "Good chose of movies and music. Crew was nice."
Minus: "Food was very bad. I had upset stomach and diarrhea."

Plus: "Service"
Minus: "Don't have new movie."

"I choose Lufthansa cause it’s a good airline with great quality but this one was soo old and poor. Food was terrible. Blankets and pillows very old, looked like they were like used. The chairs were soo uncomfortable"

"I liked absolutely nothing about this. The worst airline I have ever dealt with. We missed our flight. As we were boarding the flight (we arrived well in advance) the flight attendant demanded a negative covid test. We were asked for vaccine cards at checkin, never a negative covid test. They asked us to rebook the flight, thus we missed our flight, had to book a hotel, all of our luggage was going straight to Miami so we have no change of clothes. An absolute nightmare. Next, I stood in line for OVER 2 hours to get on the next flight. They gave no apology or explanation as to the 2 hr wait, nor why we weren’t informed of the negative COVID test in advance. They then recommended a covid testing center in the airport that charged 169 euro a person. I refused and found another less expensive yet approved center. I will NEVER use this airline again, I will never recommend it and I will never come back to Germany. The entire Frankfort airport staff was wretched. Awful experience."

Plus: "Great, patient crew!"

Plus: "yes great"

Plus: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Minus: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Plus: "Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants."
Minus: "Honestly can’t think of anything!!"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Uncomfortable seats."
Minus: "Seats, and helping passengers when they have delays"

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Minus: "The seat didn’t recline and the entertainment didn’t work"

Minus: "Excelente fly"

Plus: "The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable."
Minus: "Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Minus: "The travel has bien good"

Plus: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plus: "Service"
Minus: "Delay for both leg trip."

Plus: "The crew was wonderful and as far as airplane good goes, it was great."
Minus: "Leg room"

Minus: "Best company and the 380 is amazing."

Minus: "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."

Minus: "Lufthansa is a bad airline. They are always late. Their service sucks."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Minus: "No movie, no passenger loading from the rear."

Plus: "Flight went well except for boarding"
Minus: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Minus: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Minus: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."

Plus: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Minus: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Minus: "Need AC outlets and better WIFI"

Plus: "The crew helped my mom very much with her ansiery and were with her at all times."
Minus: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Plus: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

Plus: "From start to finish there were no hiccups. It was a pleasant journey."

Plus: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Minus: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."

Plus: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Plus: "The flight attendants worked very hard Patient and courteous."
Minus: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Plus: "Good attention and food"

Minus: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."

Plus: "Again as in previous flight very efficient professional and pleasant staff ."
Minus: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Plus: "Except eventually delay, the flight experience is good."

Plus: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Minus: "Flyght was terible"

Minus: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Minus: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Plus: "Safety, timeliness, friendliness of staff"
Minus: "Entertainment is outdated"

Plus: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Minus: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Plus: "The flight was comfortable and very timely."
Minus: "Very little leg room."

Plus: "Very orderly fashion onto boarding"
Minus: "My suitcase got destroyed"

Minus: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Plus: "The crew were so kind!"

Plus: "The rep was able to get me on Air France instead."
Minus: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Plus: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Minus: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Plus: "The crew was super nice"
Minus: "Not enough food during the long flight"

Plus: "Good place for the legs"
Minus: "Food"

Minus: "Long transit more than 12H without free accommodation nor meals"

Minus: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Minus: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Plus: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Minus: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Plus: "Everything"

Plus: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."

Plus: ".The crew was pleasant"
Minus: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."

Minus: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Plus: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Minus: "Ground crew was a big bottleneck and Austrian security did not help."

Plus: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."

Minus: "Vi sitter i planer och ser våra väskor på en vagn, redo att lastas. Helt plötsligt så kör de iväg vagnen, vi ser att de kör mot terminalen. När vi frågar personalen vad som händer så säger de att väskorna skall lastas framtill i planet. DE LJUGER!! planet stänger dörrarna, vi startar och flyger. När vi landar så berättar de att bagaget inte kom med. utan väskor så åker vår grupp till hotellet. Det hemska var att besättningen ljög istället för att berätta och informera på ett bra sätt. Väskorna kördes ut och kom efter midnatt."

Plus: "Flight attendance were amazing Smooth flight Comfortable seats"
Minus: "Boarding was very unorganized"

Plus: "Nothing special - nice crew"

Plus: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Minus: "Can't answer this question because everything was fantastic."

Plus: "Excellent service"

Minus: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."

Plus: "Everything"

Plus: "the flight seat was comfortable. It was the most comfortable economy class seat."

Minus: "I can't believe they charge extra to reserve a seat. Just charge an honest flight."

Plus: "Crew was somewhat attentive. Requested Kosher food that was adequate"

Plus: "Crew was nice, plane was new and clean, flight was safe with no issues"
Minus: "Plane was so small, I had a feeling I was on a low cost carrier in Europe. Even carry on couldn't fit above in the bins. This is very disappointing for an airline that used to be great. That plane was like the bottom level of the Titanic where people were squizzed in. Upon arrival in Vienna getting off the plane we had to take the stairs and the bus to the terminal - that's how small the plane was. Just awful."

Minus: "When checking in for my flight in Stockholm, there was no option to pay for the luggage that I had. I assumed that I had an Economy Light ticket, which requires €15 to be paid early (during online check in) or €30 to be paid at the airport. Because their system wouldn't let me check in my bag, I was forced to pay €30 at the airport. No one there would listen to my issue. The woman taking my payment at the airport pretended not to speak English, which was a total lie (the second person in front of me was English, and she spine perfectly). I tried emailing the Austrian Air customer help group, and they basically said tough noogies. They emailed me back several times saying it wasn't their problem."

Minus: "It was very obvious which passengers caught the eye of our male attendant and they level of service reflected it. The refreshment offerings were pathetic.....other than a drink EVERYTHING was FOR SALE......pitiful really. One of the reasons I try to NEVER fly domestically or on US Carriers!"

Plus: "Staff was excellent, flight was comfortable, I definitely would fly Austrian Air again"

Plus: "Seating spaciousness"
Minus: "Entertainment ( I enter this in this space because you did not offer a "not applicable" category. On short flight there is no entertainment offered)"

Plus: "Food was delicious. Good entertsinment options."
Minus: "Service was efficient but not particularly friendly."

Plus: "Olll"
Minus: "Excellent"

Plus: "Service"
Minus: "Only one queue for boarding. Flight late on arrival."

Plus: "Loads of leg room"
Minus: "Loved everything"

Minus: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Plus: "We really liked the KLM people, from the check in crew to the flight attendants."

Minus: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Plus: "Short flight friendly crew"
Minus: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Plus: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Minus: "The stinky guy behind me, but that's not the airline's fault."

Plus: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Plus: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Plus: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Minus: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Plus: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Minus: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Plus: "The interface of shows and movies,"
Minus: "They dont have subtitules in spanish"

Minus: "Det var trångt där jag satt. Allt annat än snacks kostar extra. Det var strömavbrott i en datorhall som gjorde att samtliga flyg på JFK inte kunde starta eller landa. Strömavbrottet skapade problem på närliggande flygplatser med och drabbade stora delar av östkusten. Under all kritik att ett strömavbrott kan skapa så stora problem."

Plus: "Bra filmutbud. Relevanta och nya filmer."

Plus: "Det var ett morgonflyg. Hände inte så mycket där."

Plus: "Flight crew is very kind. Seats are confortable with plenty of legroom. Food is excellent and overall it was a beautiful experience."

Plus: "friendly personnel"
Minus: "boarding procedure"

Minus: "We got double charged for bags."

Plus: "Nice food"

Minus: "The touch screen did not work properly"

Plus: "I liked how generous they were with food and drinks"
Minus: "Free WiFi could have made the flight a lot better"

Minus: "Klm is the best, even on a 40min they served small breakfast."

Minus: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plus: "Nothing"
Minus: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Plus: "Flight and the crew!"
Minus: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Plus: "Newer plane, crew was amazing, seats were adjustable"

Plus: "The crew was amazing, flight on schedule and good entertainment."
Minus: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Plus: "The crew and the timing were ok"
Minus: "The seats were uncomfortable"

Plus: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minus: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plus: "Seat was comfy and spacious for economy class"
Minus: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Nothing!"
Minus: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plus: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plus: "Good"
Minus: "Nothing"

Plus: "They considered my reguest of vegiterian food."
Minus: "I have no complaints."

Plus: "Everything is alright"

Plus: "The crew was really friendly."
Minus: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Minus: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plus: "Light snack and complementary wine"

Plus: "Very pleasant, professional crew"
Minus: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Minus: "old screens and entertainment system leg room to small"

Minus: "Still waiting to board after missing this connection had to be booked on another airline"

Plus: "Flying with KLM is a pleasure"

Plus: "Good flight, arriving well on time."

Plus: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minus: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plus: "Great on board service from a very professional crew."
Minus: "Can't think of a thing."

Plus: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minus: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plus: "Friendly in-flight personell"
Minus: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plus: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."