Flyg till Colombo

Minus: No issues, overall good experience.

Plus: Nothing

Minus: Worst airline

Plus: Crew are good seat was a little small

Minus: WiFi never work and food was salty

Plus: Food was good, on flight entertainment was good, crew was friendly and accommodating. No major complaints! I wasn’t sure what to expect but I was very impressed

Minus: The basic economy was snug but I was okay with it. I only wished my seat reclined a bit further but I was up against a back wall so others in further aisles up had much better reclining distance.

Minus: Sure

Plus: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything

Minus: The crew could be more friendly , more personal

Plus: Great flight....enjoyed it thoroughly.....

Plus: Nothing

Minus: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Plus: Amazing service. Incredible comfort.

Minus: Nothing

Minus: Food

Plus: Very pleasant and comfortable flight with QA.

Minus: Nothing

Minus: The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class.

Plus: Not a lot.

Minus: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Plus: A350, very comfortable and quiet. Good crew and pleasant flight

Minus: cabin temperature was a bit too high through the night.

Plus: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Minus: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Minus: I didn't like putting two family on different seats far from each other

Plus: Nothing

Minus: For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever

Plus: The air Serbia staff were top class

Plus: WeII, I didn't die.

Minus: Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart.

Plus: Nothing

Minus: The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs.

Plus: Crew was amazing

Plus: The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding.

Minus: Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows.

Plus: The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding.

Minus: Seats were a little close, especially for a long flight, with meals.

Plus: Food is delicious

Minus: Paid WIFI this time was horrible for the half of the trip WIFI don’t work

Plus: The crew were very friendly and accommodating.

Minus: Most long flights giveaway a personal kit. They didn't.

Plus: The entertainment was great and the crew was very friendly and helpful

Minus: The ability to access bathrooms after turbulence has ended

Plus: Seats were comfortable

Minus: Economy seat leg support could be better

Minus: Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg.

Plus: Seat comfortable

Minus: Food

Plus: Crew was great, seating was cramped.

Minus: Seating.

Plus: Crew was terrific. Great service. New aircraft are comfortable too.

Minus: Food. Meals are of poor quality. Bland in taste and rubbery texture.

Plus: The crew was very friendly.

Minus: Seats can get better.

Minus: Food

Minus: Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight

Minus: Food

Plus: The crew was amazing

Minus: The tv didn’t work throughout the whole flight. Very uncomfortable seats

Plus: The crew was very friendly.

Minus: Seats can get better.

Plus: Absolutely nothing.

Minus: Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers.

Plus: The crew was great.

Minus: Food wasn't that great.

Plus: Crew was great, seating was cramped.

Minus: Seating.

Plus: As always crew magnificent

Minus: Qatar Airways could improve food selection for business class.

Minus: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Plus: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Minus: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Plus: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything

Minus: The crew could be more friendly , more personal

Plus: Business Class Seats were comfortable

Plus: Nothing

Minus: Customer service

Plus: All is great.

Minus: Nothing is not good.

Minus: Boarding process could have been smoother

Plus: nothing

Minus: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Plus: The crew was very good.

Minus: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Minus: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

Plus: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Plus: Nothing

Minus: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Plus: Seats were ok but they often were out of vege options

Minus: I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying

Minus: Needs more improvement

Plus: Every time rest room sanitized for every passenger, onetime boarding and departure

Minus: Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep.

Minus: Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service.